HTC Incredible :: Defective Phone / Need Replacement

Jun 13, 2010

My dinc is defective so verizon will be sending me a replacement. will the phone be a refurb?

HTC Incredible :: Defective phone / Need replacement


Motorola Droid :: Receiving Replacement It Rendered Defective Due Too Loose Screen

Jul 1, 2010

So my boyfriend has the Moto Droid. Every night he puts it on charger dock and in the morning picks phone up and its 100%, five minutes later it will die completely. He bought a new battery, plus a battery charger, a new car charger and home charger but it still does it. Basically has to be charged all day long to be used. Has this happened to anyone else?

Also, tried replacing. Upon receiving replacement it was rendered defective due too loose screen. New one coming friday.

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HTC Incredible :: HTC Signal Strength Meter Is Defective Again Incredible VS Storm2

May 8, 2010

What more can be said The Incredible meter is totally defective. This is what I got today. Also by popular demand direct Db readouts on both phones. Here is the proof the HTC battery bar meter is 110% DEFECTIVE!

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HTC Incredible :: Do I Have A Defective DInc?

Aug 11, 2010

Please help, I am starting to get pissed off at this phone. I know there is a setting on the browser to turn off the mobile versions of internet web pages, but upchucking that box still doesn't do it. I still get mobile versions of web pages. I thought the Dinc/droids were similar to the iPhones in this regard about not being "a version of the internet" but the ACTUAL internet. Someone correct me where I'm wrong. I can't get the mobile version turned off no matter what I do. Any help would be greatly appreciated.

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HTC Incredible :: Defective Battery Running Hot

Aug 6, 2010

I'm fairly certain that I've got a defective battery in this thing. It's constantly running hot, and sometimes it gets up to over 110 degrees. Battery life is AWFUL and I've tried every tweak and fix I can find. Will VZW replace this for me?

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HTC Incredible :: Defective / Experience A Zap / Numbness Down Arm

Jun 11, 2010

I have a HTC Incredible that I bought from Verizon Wireless. When holding the phone I experience a zap/numbness down the arm. I had three other people hold my phone and they all experienced the same problem. I tried reporting the problem to Verizon 9 times to help me get a temporary phone while the Incredible is on back order. However, they come back to me saying to either continue using the phone or you must get another phone and hold on to it for two years. I emailed the CEO and finally got a call back from executive relations. Now they keep calling me demanding to have the phone back.

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HTC Incredible :: Replacement Phone Had A Used SD Card / How To Delete What's On It?

Jul 23, 2010

So I have had my replacement phone for about a month now. I haven't had time to play with it that much. I clicked on PDF, and low and behold there is something that was downloaded to the SD card as a PDF on it. I did not download this, which means they gave me a used SD card with the replacement phone ( sketchy right?) Anyway, I want to delete the pdf, how do i do it? I know there is an uninstall place somewhere, just not sure where it is. Also how do I check to see what else is on the SD card?

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HTC Incredible :: Can Old Phone Nandroid Backup Used On New Replacement?

Sep 30, 2010

What would happen if you used a nandroid backup from a damaged phone on a new replacement phone? (after root)

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HTC Incredible :: Magic Password To Get A Replacement Phone?

May 4, 2010

This thing is getting terrible signal quality, and in debug is never showing me anywhere better than -100. Customer service over the phone isn't helping a bit and want to debug the phone using another line. Well, I don't have another line.

I'm getting no where quickly.

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HTC Incredible : About To Get Replacement Phone - Nandroid Backup?

Aug 20, 2010

I saw some similar threads in other phone forums (eris, EVO) but I'm wondering if anyone has had luck with this on the Dinc.

Verizon is shipping me what I assume is a refuted phone. If I turn it on, root it, and throw in my old SD card, will there be any trouble doing a typical nandroid restore?

i saw written previous issues of the title of the nandroid folder name (something about the correct phone serial number?)

edit: alternative could be titanium backup, but i don't know if one's preferable to the other.

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HTC Incredible :: Phone Drop Calls / How To Get A Replacement

Aug 11, 2010

When i am receiving a call.. i try to answer the phone..the phone doesn't answer sometime like it is on mute then they hang up..i think because i hit the accept wrong or something.. the phone is acting weird when i receive a call.. this seem to be a problem? how can i get a replacement if u guys know? it happen to me 2 or 3 times already.. if it continues i want a replacement!

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HTC EVO 4G :: Whats Best Way To Go About Exchanging Defective Phone?

Jun 7, 2010

I got 2 EVOS Saturday. Mine flys super fast and no problems with apps. My wifes EVO isn't quite as fast as mine for some reason and apps crash a lot....she is at work now trying to use pandora and it plays for about 20 seconds and stops working. It has asked her if she wants to force close it twice already today.....Her coworkers have sprint and they are using pandora next to her with no problem so its not coverage. Whats the best way to go about exchanging it?

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Samsung Captivate :: Is My Phone Battery Defective?

Oct 10, 2010

I just got my first Android phone yesterday from the iPhone 4 and so far I am really happy. he only thing that is bothering me is the battery life. downloaded the widget Battery Watcher so I can keep and eye. This morning, I unplugged my phone and the "fully charged" message was on the screen.Battery Watcher said 100%I sent ONE SMS message and it went to 98%.

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Samsung Captivate :: Phone Running Too Hot / Why Is So - Do I Get A Defective One?

Aug 23, 2010

It run too hot when making call. I can feel the heat on my ear... anyone has the same problem? do I get a defective one?

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HTC Incredible :: Auto Add Words Disabled On Replacement Phone Dictionary

Jun 3, 2010

I have looked everywhere and cant seem to find this...On my original Incredible when I typed a word it didnt ahve and then selected it from the list on the left it would auto add it to the dictionary. I have a replacement now and it doesnt do it and for the life of me I cant find the setting to enable it. Any ideas where this is at.

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HTC Incredible :: Screen Cracked Replacement Phone Coming / Backup Apps And Contacts

Aug 30, 2010

My phone took a tumble down the stairs and screen cracked in a lot of places, but still usable.Should i backup all my apps using astro ? Also, all my contacts are phone contacts, not gmail contacts, will HTC sync application help me backup my contacts and restore them? I haven't replaced an HTC phone yet so please forgive my innocence. I'm a converted BB user and now never going back to anything but Droid. Also, will i be receiving LCD screen instead AMOLED screen? Is that the rumor ?I do have insurance, i'm sure it will cost me more than 50 bucks to replace it. Prob 100$ right?

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HTC Incredible :: How To Switch Text's From Incredible To Replacement It

May 29, 2010

Battery issues is forcing me to ask Verizon for replacement. I need to move my text messages.how do I do it?

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Motorola Droid X :: Getting Dx Replacement Can Verizon Transfer Everything To Replacement?

Jul 31, 2010

Looks like I have a dead pixel issue on my camera.. when I get a replacement, can that transfer all my settings and everything over, or do I need to downbload and install and setup everything all over again? I'm using launcher pro, and setting up all 7 home pages again takes a LOT of time.

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HTC Incredible :: Getting Everything Onto Replacement Unit

Jul 21, 2010

I just got a replacement unit for my Dinc.Does anyone have a step-by-step guide on how to get all the apps and data onto the replacement phone?I do have apps like Swype that aren't available on the market.I'd rather not have to go through the whole process of downloading and reinstalling everything.

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HTC Incredible :: Contacts App Replacement

Sep 29, 2010

Is there any way to replace the htc contacts app with the vanilla contacts app?

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HTC Incredible :: VZW Can't Order Replacement

Jun 21, 2010

I called tech support because of the numerous issues I've been having with my Inc (sound issues, in call sound dropping out with call still in progress, pink screen, unresponsive screen, weird lock ups, etc.).They told me I wouldn't get a replacement until July 19.I finally told her to order it but after much work, the system wouldn't let her order it at all.She got really flustered and finally got tired of messing with it and transferred me to tech support.Fortunately, I was transferred to a really helpful tech who really understanding.She also tried unsuccessfully to order it.She out the next two days but is having a coworker follow up and she will continue to help me sort it out if it isn't already by Wednesday.So we'll see what happens.One way or another she's promised to get me a working phone though I don't know if it will be an Inc.Just thought folks might find it interesting that at the moment, it can't be ordered internally.

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HTC Incredible : Launch Vs Replacement / Which One Better?

Jul 11, 2010

I just got my replacement Dinc I had a launch one and the replacement is much better anyone else notice it with their replacement?

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HTC Incredible :: Being Shipped Back For Replacement

May 3, 2010

Hopefully the new one, which is being shipped May 6th will not have these call quality issues or I might have to return the phone and wait for something else.I love everything else about this phone so hopefully I'm not back on Eris and waiting for something else or the issue to be fixed.

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HTC Incredible :: Copy Over Entire Inc To Replacement Inc?

May 29, 2010

Is there a way to backup/copy my current Incredible to the replacement one I received? Pictures/sms/email settings would be the main things I need copied since I have my contacts on my computer.

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HTC Incredible : Can I Get A Certified Replacement With An SLCD?

Oct 9, 2010

I already had my Incredible replaced a few months ago, but now I am having trouble with the replacement, and I'm thinking about getting this one replaced with another certified replacement. However, I'd much rather have the SLCD screen because the text is much sharper since the screens use the typical RGB pixel layout as opposed to the RGBG PenTile layout of the AMOLED screens. This is the one reason I can't stand the AMOLED screen, you can read more about it here...

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HTC Incredible :: Save An App To Install On A Replacement DI?

Jul 29, 2010

I am getting my replacement DI on Friday to replace my power button issue, I have an app I am unable to find in the market place called videobox where I could download and save you tube videos to watch later or show friends without streaming them again. I would like to save the file from my current phone and put it on my new phone.
I have my phone rooted but I am a windows mobile guy so the Android is a learning curve for me.

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HTC EVO 4G :: Gotten A Defective Battery?

Jul 14, 2010

I've been looking at these forums and some say they get 15hours + on regular usuage and others such ass myself get 6. Im pretty sure by now all of us have our settings pretty much the same. Gps,wifi,bt,background data off. Turn screen brigtness down etc. I think that maybe there's a bad batch of batteries out here....When the palm pre came out EVERYBODY had bad battery life so it was no question. With evo its some have horrible batt life, some have aweome batt life and the rest don't use it enough to actually know.

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HTC Incredible :: Replacement Widgets For Vanilla Roms

Sep 5, 2010

Mods please feel free to move this if it's not in the right section. I'm running skyraider 3.0 rc2 vanilla and love it so far. There are only a couple of things that I miss from stock sense. The one that I am after is a bookmark widget. I can't find any on the market. This got me thinking about widgets in general. There should be a list of widgets somewhere for people going to vanilla Roms. Is there such a list anywhere? We need one similar to the rooted apps thread. Just a thought. And if someone has any thoughts on a bookmark widget, that would be awesome. Or would the stock one work and where can I find it?

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HTC Incredible :: Developed A Screen Malfunction / Demanding Another Replacement?

Aug 31, 2010

I had to replace my Incredible as it developed a screen malfunction. The replacement has its own problems; namely, it reacts slowly to almost everything. In fact, as I sit here, it's locked up after I tried to play a video my wife sent me that I had played earlier today with no problem. It got catatonic on me the other evening; only recourse was to pull the battery (which it's looking like I'll have to do now). And text input presents its own problems (like getting the character a long keypress would get you, but about five seconds after I tap on the key). Is there anything that can be done for this replacement short of demanding another replacement?

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HTC Incredible :: Blown Speaker / How Long Will I Have To Wait To Get Replacement

Jun 29, 2010

The speaker on my Incredible is blew out.. How long will I have to wait to get a replacement?

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