HTC Incredible :: VZW Can't Order Replacement
Jun 21, 2010
I called tech support because of the numerous issues I've been having with my Inc (sound issues, in call sound dropping out with call still in progress, pink screen, unresponsive screen, weird lock ups, etc.).They told me I wouldn't get a replacement until July 19.I finally told her to order it but after much work, the system wouldn't let her order it at all.She got really flustered and finally got tired of messing with it and transferred me to tech support.Fortunately, I was transferred to a really helpful tech who really understanding.She also tried unsuccessfully to order it.She out the next two days but is having a coworker follow up and she will continue to help me sort it out if it isn't already by Wednesday.So we'll see what happens.One way or another she's promised to get me a working phone though I don't know if it will be an Inc.Just thought folks might find it interesting that at the moment, it can't be ordered internally.
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May 29, 2010
Battery issues is forcing me to ask Verizon for replacement. I need to move my text messages.how do I do it?
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Apr 25, 2010
I went into a best buy today to preorder myself a shiny new HTC Incredible. I don't want to extend my contract so I told the guy I wanted to buy it at retail price and they told me I couldn't! They said I need to get a new line in order to preorder. WTH. Anyone else had this problem? I need to preorder at BB because I want to use my BB credit card.
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Jul 31, 2010
Looks like I have a dead pixel issue on my camera.. when I get a replacement, can that transfer all my settings and everything over, or do I need to downbload and install and setup everything all over again? I'm using launcher pro, and setting up all 7 home pages again takes a LOT of time.
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Apr 19, 2010
I saw some posts on here that said the Incredible was in Costco's inventory system. Does anyone know if they are taking pre-orders for it? Also, can you use a Costco Cash card to pay?
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May 29, 2010
I have found that the Incredible is in-stock. How do I cancel my order with VZW?
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Jul 21, 2010
I just got a replacement unit for my Dinc.Does anyone have a step-by-step guide on how to get all the apps and data onto the replacement phone?I do have apps like Swype that aren't available on the market.I'd rather not have to go through the whole process of downloading and reinstalling everything.
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Sep 29, 2010
Is there any way to replace the htc contacts app with the vanilla contacts app?
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Jul 11, 2010
I just got my replacement Dinc I had a launch one and the replacement is much better anyone else notice it with their replacement?
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Apr 18, 2010
I called and spoke with two different CSR on the phone today as well as one the guys at our local Verizon corporate store. I am still undecided about whether to pre-order tomorrow to save myself from dealing with the mail-in rebate or buying it in store on 4/29. The first CSR I spoke with told me I should receive the phone by FedEx on 4/29. I called later to ask another question about my ne2 and changing plans. I asked the second CSR the same "when will I get it if I pre-order" question and she says I will get it on Friday 4/30. I told her that every thing I have heard and read says it will be there by Thursday 4/29. She told me it was going to be shipped using FedEx 2-day service. I called my local store in Indiana to see if they have ever sold out of any phones when they debut. He says that most of the excitement over the Incredible is by "techies" like me and he expects plenty in stock. I had him check to see when I would get it if I pre-ordered online. He says that it would be shipped 2-day FedEx and I would receive it on Friday 4/30. I told him I would be in on 4/29 to get my phone because I do not want to take a chance on waiting an extra day. This is just a FYI for those expecting it on Thursday because it may take an extra day to get to you.
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Apr 17, 2010
Pre-order your DROID INCREDIBLE by HTC at Best Buy Mobile.The Droid Incredible by HTC will be available for pre-sale at Best Buy Mobile stores starting Sunday, April 18. Customers will be able to reserve a new Incredible for pick-up once it hits stores later this month. This is an exclusive pre-sale offer that you won't find anywhere else, including Verizon stores. Stop by your nearest location to stake your claim! Note: pre-sale available in Best Buy Mobile stores only. Online pre-sales are not available at this time.
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May 25, 2010
So I ordered an Incredible in-store last Sunday. And I just got a call from the other Verizon store today, saying they had a couple Incredibles already in stock. I tried to call the store, see when it'll be in, and they're saying 2 weeks ish, which is probably an underestimate. Needless to say, I want to get the phone that's in the other store now, and get rid of the old order. So then I asked if I could cancel it, and they said that they couldn't cancel it because it was "In Transit" or whatever the hell. They said that if I wanted to get my money back, I'd have to wait 'till I got the phone from FedEx, and then bring it in and return it. I was just wondering if anyone knew if there was any way for me to cancel the order.
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Aug 27, 2010
So, the consensus is that you need "stock recovery" on the inc in order to get the new ota.....
I understand that it will take be back to stock, I just need to know the process works....can someone run through what I need to do real quick?
Right now, I am rooted with unrevoked3 and have updated the radio to 2.05...nothing else.....I plan on running forever then doing a stock revovery, put i dont know what that entails...thanks for the help.
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May 4, 2010
just in case it gets lost in the other thread...any opinions?
2x BATTERY + CHARGER FOR VERIZON HTC DROID INCREDIBLE - eBay (item 250621388293 end time May-24-10 17:53:57 PDT)
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May 5, 2010
I want all my contacts consistent - last name, first name. But When the phone consolidated everyone from Outlook, Facebook, and Google (about 800 people, everything is all screwed up and inconsistent. Is there a way to fix that without having to manually open and edit each contact not in the correct order?
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Aug 2, 2010
Or can I just stay rooted and wait for the official OTA? I have the stock kernel.
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Jun 13, 2010
My dinc is defective so verizon will be sending me a replacement. will the phone be a refurb?
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May 3, 2010
Hopefully the new one, which is being shipped May 6th will not have these call quality issues or I might have to return the phone and wait for something else.I love everything else about this phone so hopefully I'm not back on Eris and waiting for something else or the issue to be fixed.
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May 29, 2010
Is there a way to backup/copy my current Incredible to the replacement one I received? Pictures/sms/email settings would be the main things I need copied since I have my contacts on my computer.
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Oct 9, 2010
I already had my Incredible replaced a few months ago, but now I am having trouble with the replacement, and I'm thinking about getting this one replaced with another certified replacement. However, I'd much rather have the SLCD screen because the text is much sharper since the screens use the typical RGB pixel layout as opposed to the RGBG PenTile layout of the AMOLED screens. This is the one reason I can't stand the AMOLED screen, you can read more about it here...
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Jul 29, 2010
I am getting my replacement DI on Friday to replace my power button issue, I have an app I am unable to find in the market place called videobox where I could download and save you tube videos to watch later or show friends without streaming them again. I would like to save the file from my current phone and put it on my new phone.
I have my phone rooted but I am a windows mobile guy so the Android is a learning curve for me.
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May 7, 2010
Charge the phone until the led light turns green. Then unplug, turn the power OFF (Don't just put it to sleep, power the phone off completely) then plug it in (the led light should now be red) charge until the light turns green again, probably like 10 or 20 minutes. Makes a big difference! I learned this in another thread but I can't find it now. Thanks to the original poster!
Update 1: I did this method again this morning 10am. It's now almost 11pm and I still have a 60% charge! I made several short phone calls, checked email, texts throughout the day, and took about 35 pics. I also spent a fair amount of time looking at them. Granted I wasn't on the phone as much as the first few obsessive days of owning this baby but still, I'm very happy with this battery trick.
Update 2: I want to add this quote by 'jasonb1985' from a different thread:"if you take it off of the charger right as the light turns from orange to green then you'll actually have a full charge. if you let it charge overnight then you'll wake to a phone that quickly falls into the mid 90's." I have to agree with this. Even with my charging method above, if you let it stay on the charger too long after it turns green for the second time, the battery level will quickly drop after removing it from the charger. I've found it's better to remove it around the 20/30 minute mark even if the light is still red rather than let it sit there and miss when it turns green. Of course the best case scenario is to take it off the charger the moment it turns green but that's not very practical.One more thing I've noticed is that if you spend a lot of time in a location where there is little or no reception such as a hotel or basement etc, your battery will drop very fast. Best to put it in airplane mode in those situations if possible.
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Jul 15, 2010
I placed my DINC order Monday and was completely content until my coworker just walked in w/ his Droid X this morning. My biggest qualm beforehand was the size, but now that I hold it in my hands it's not so bad.I've never had an Android device but everyone tells me HTC Sense will blow me away. I need you all to convince me that the X will blow me away (if you do I'll swing by after work and cancel the DINC order and grab a Droid X). I'm not worried about specs and stuff, just user interface. What can I expect to get with the X?
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Jun 14, 2010
I placed an order for the Incredible a couple weeks ago, and it should arrive sometime next week. I was really psyched to get the phone until I found out that the Motorola Xtreme (or shadow) is coming out in July (or so I have read).I really like the UI of the incredible, and believe the phone will fit my needs very well. I will primarily use the incredible for apps, pictures, and video. My only hang-up is that I dont really want to buy the incredible if it will be surpassed by the Moto X a few weeks after I get my incredible. Does this sound legitimate? Is the Moto X going to be that much better than the incredible?I dont love the way the Moto X looks (at least from the pictures I have seen), and I also do not really want a huge phone either. Verizon told me I can still cancel my order without a penalty, but Im not sure if I would be happier with the Moto X. What should I do?
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Jun 30, 2010
Its offical. I spoke with Verizon today and they confirmed the news we've heard. If you are tired of waiting for the Inc. You will have the opportunity to switch your order to a Droid X. This is huge news. Inc is slated to be shipped until end of the month first of next month. So whos going to swtich? If the review is as great as Inc. Consider me gone! Im going with the Droid X.
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Aug 10, 2010
I'm using the stock bookmark widget. Is there any way to set it up in alphabetical order on the widget? I can set it to show me my bookmarks in alphabetical order each time I start the browser, but it reverts back to the order I saved them in on the widget.
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Apr 27, 2010
I was going through the process this morning of pre-ordering my Inc.I am switching from T-Mobile so I am signing up for a new 2-year plan.On the checkout page it is showing a one-time activation fee of $35.Am I wrong, but I swear there used to be free-activation Monday-Friday online.I can't find that promo on their web site anymore.Did anyone else have to pay this fee?Perhaps they are suspending the promo during the Incredible launch?
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May 18, 2010
Is there a way to change the order that the notification icons come up? i ask because i have the battery indicator installed and running as an ongoing event in the notification bar, so i'd like to keep that in the corner and have the other notifications come up to the right of it...but as of now it's putting new notifications in the corner and moving the battery indicator to the right...
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Nov 9, 2010
I have seen this happen many times on my Phone. I have folders on my Homescreen with Shortcuts/Apps in them. Inside a given folder, I have a SPECIFIC ORDER to my Shortcuts/Apps. For whatever reason, my phone will decide to mess up that order that I created. Various things seem to trigger my phone to re-arrange the Icons in my folders. For example, unplugging my phone from my computer after disk use triggers it.
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Sep 5, 2010
Mods please feel free to move this if it's not in the right section. I'm running skyraider 3.0 rc2 vanilla and love it so far. There are only a couple of things that I miss from stock sense. The one that I am after is a bookmark widget. I can't find any on the market. This got me thinking about widgets in general. There should be a list of widgets somewhere for people going to vanilla Roms. Is there such a list anywhere? We need one similar to the rooted apps thread. Just a thought. And if someone has any thoughts on a bookmark widget, that would be awesome. Or would the stock one work and where can I find it?
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