HTC Hero :: Internet Usages On Orange Network
Nov 9, 2009
I just have a couple of quick questions regarding the 500MB anytime mobile internet browsing per month which I got included in my plan. When I use my Hero to go on the internet via my wifi at home- when it connects to my wireless router- does that count towards the 500mb or is that totally free? If so, is it the 3G when I don't have a wifi connection available that goes towards that 500mb? Sorry if it's a little obvious, but I don't wanna be going over my limit on internet and be paying a stupidly high amount!
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Apr 15, 2010
Excuse me if this is due to my poor understanding of mobile internet.When in my office at work the signal bars on my phone will be either 2 or 3 out of 4. The 3G icon is also present.When, For example, I try to go onto the Market the connection seems very poor. The 3G icon will get the arrows showing that 3G data is being transferred and sometimes it will drop down to a H icon.I then get the message "A network error has occurred, retry, or cancel and return to the previous screen".This happens with all other apps, internet etc as well.I bought the phone with a orange PAYG from Carphone warehouse and put my Orange Monthly pay sim in.When I am outside or even in a different area of the office the internet works fine.If my phone was showing 1 bar and no 3G icon I would accept that it is just too bad signal in the office but as I have nearly full signal and the 3G icon is there another problem?
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Jan 17, 2010
Got thrown into deal a orange dongle,can I use usb cable and use dongle for internet access when out and about at work ?
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May 9, 2010
Ive recently bought a htc hero that was on orange but has been unlocked and I'm using it on o2. I have a great wifi signal but when i try and go onto the Internet IE goggle etc i just get a default orange message saying it needs to go onto an orange network to access the Internet. Ive set the default homepage to Google but nothing loads.
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Jan 8, 2010
i got a new htc her and my network provider did the APN settings everything seem to work fine, mails, google mail, facebook , twitter - all services work well on both 3G and WIFI.ONLY THE BROWSER WORKS ON WIFI AND NOT ON THE 3G when i open browser on 3g it tells me PAGE NOT AVAILABLE.
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Oct 4, 2010
I recently brought a HTC Hero from Three (3) mobile on PAYG, unlocked it with no problems and got myself a sim only contract with T-Mobile.However I am trying to access the internet over the t-mobile network and it wont let me get anywhere, always bringing up the 'Web page is not availiable' screen. I have no issues running the internet over wi-fi and I am receiving calls and texts over the t-mobile network so I assume its not a sim issue (the contract includes data allowance btw). Also the sim that 3 mobile gave me with the phone accesses mobile internet perfectly.Does anyone on here have any suggestions as to what things I could try to rectify this problem.
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Feb 1, 2010
so im looking to get this phone but had two quick questions
1. How fast is the internet on the network? Meaning not wifi and not 3g?
2. and how fast is the internet on the 3g?
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Dec 14, 2009
I got my HTC Hero the other day and am very very happy with it. The only problem is that I cannot connect to the internet through "Mobile Network". I am on a "3" contract and I am able to access "my 3" which is where I can look at my account, look at my last bill, check my usage, etc. I can also connect to 3 - Home - that loads fine. But any other website (google, bbc, facebook, etc.) will not load - it just times out after a while.
It seams obvious to me that this is an issue with my account on 3. I don't know how many hours I've been on the phone to these guys. I have gone through all the settings with them, more than twice - replaced my SIM card and tried my SIM in another phone. So Three are now looking into it and have passed my issue onto the network's team, now they said that it may take up to 21 days for someone to get back to me!
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Sep 11, 2009
I have the G2 Touch on T-Mobile and it comes with "unlimited internet" but the fair usage policy is 4GB. I was wondering how much internet usage would I need to do to get close to this and is it even possible to use this much?
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Jul 5, 2010
I seem to be seeing an issue with the data network access on the EVO. When it happens none of my applications get internet aceess and my mobile network status says "turning on". The only way I've found to fix it is to pull the battery. Any one else seeing this? If so is there a better fix than pulling the battery?
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Oct 17, 2010
I'm having a problem with my internet connection on my SGS. It used to lock to T-m*bile, I unlocked it lastweek then use L*bara instead cause got free internet service hehe. somehow, everytime i try to use internet service it says unable to connect to internet/ network unavailable. but I tried the simcard with another phone and it was working. some friends suggest me to re-unlock it. but i donno how to re-unlock it.
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Apr 24, 2010
Purchased my Desire 2 days ago and it has been working fine on wi-fi and mobile internet. Today though I can't get any mobile internet - intermittently telling me 'Orange internet disabled'. Doesn't matter where I go and other half's Sony Ericsson is still getting a good connection with Orange. Mobile network is enabled in settings, no difference whether network is WCDMA/GSM/auto. What's going on??!? Can someone advise please.
PROBLEM SOLVED - somehow the APN had been changed to Orange Internet Disabled so restoring default setting seemed to sort it. No idea why it set itself to 'disabled' though. Can't reproduce it myself anyway!
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Jun 29, 2010
Just got my Desire and having problems (like a lot of others) sending emails. My googlemail account is fine but my pop3 account with Pipex will only receive. I have checked and have the same outgoing settings as my home pc (smtp.dsl.pipex.com) but this doesn't work. Someone suggested I used smtp.orange.co.uk but got the message cannot connect to server.
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Jul 12, 2010
hi does anyone know anyone who unlocks the htc desire on orange network uk
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Sep 20, 2010
Im not sure if its the orange network that might be at fault or the phone? It was happening when I was running it on Orange branding quite a lot, it seems to be doing it less now with the standard ROM but still is.
Whats happening;
On occasion when I send a text (with seemingly strong reception) it instantly says its failed. I know when I manually send it again people tell me that they received it more than once. That to me makes it look like the phone is sending the message but saying it failed.
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Nov 7, 2010
Purchased a HTC Wildfire the other week and i didn't know it was contracted to 3 network so i paid to unlock it so i could put my orange SIM inside it. However after connecting my phone to my router via WiFi all seemed well until i went out and attempted to use my mobile Internet. I've set up the vpn for Orange Internet but still not able to use browser market etc. Wondering if anyone has ideas?
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May 20, 2010
I have a Compaq laptop running windows 7 and a Desire that I want to tether (via USB).HTC sync (latest version) is installed, and I have checked with Orange who tell me my package allows this, but they don't support Android phones.I have set the phone to Internet Sharing and its all enabled. The internet works fine on the phone.The laptop recognises the phone and gives it network adaptor status, but not a lot else. I've tried to set it as a home, work or public network, but it never gets internet access. I've switched off my firewall (Dit Defender) which made no difference. The troubleshooter eventually states "The DNS server is not responding".I can't find anything on the forums, so any tips or things I'm missing?
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Jul 29, 2010
Got my Desire 3 days ago now and everything has been working well. I bought it on contract from orange so when I received the phone I gave them the PAC code so that I could keep my old o2 phone number. That change took effect today and ever since my mobile internet hasn't been working. Would this be a problem with the phone itself or do I need to give orange a ring when I get a chance?
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Oct 19, 2010
A few weeks ago I registered for that network thing, back then I was using the HTC Hero. At first it would work, then if I turned my phone work, it would say "Sim can not be registered to this Network" and when I searched for other Networks, only Orange would appear.
When I got the Desire, I can never seem to get this to work still. Orange has terrible signal in my area although there site says its amazing. I never have network in my own home. and Im not sure I have ever saw full bars on my Desire.
So my question is, does yours work 24/7 if you have it. Does anyone else get the sim not registered thing after a reboot and how can I actually set it up properly cause I may be doing it wrong. p.s I have roaming n etc on
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Feb 11, 2010
I've done a search but I can't find a definitive answer.I got the unlock code but it just stays on the unlocking sim screen as per buggy Orange ROM.I don't have an Orange SIM though so is it possible to unlock it without this or will I have to source a SIM?
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Oct 1, 2010
Probably an old question, but if I want to get rid of the crummy Orange World "Internet" icon on my Desire, what are the options (other than rooting at the moment)?
Change to Opera/Dolphin or similar?
A nicer icon?
A nicer widget?
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May 13, 2010
I' ve been using a lot my Desire these days and absolutely love it.I surf the Internet a lot and just wanted to make sure if I get it all right:
1. If I only use the Mobile Network Internet on my phone that means I am using the Internet my provider (Orange in this case) gives me per month. I have 1GB limited Interned each month and therefore surfing the web through the Mobile Network option means I am draining from that 1GB limit.
2. If I only use the Wi-Fi Internet (when Mobile Network is OFF) on the phone that means I connect to (in this case) my home Internet router and use it to access Internet and therefore do not drain any of the 1GB limit I have per month.
Is that right? I use Internet a lot and don't want to end up paying huge bills to Orange.And last question- what happens if both options (Mobile Network and Wi-Fi) are turned ON? What Internet will I be using- Orange's or the one from my home Internet router?
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Apr 29, 2010
So I dropped AT&T for the Incredible and my number successfully ported over, but I cannot connect to the Internet.I can make/receive calls and SMS, but no Internet besides wifi.I've been on with vzw support and went through reactivating the phone (*228) and a couple hard reset to no avail.They said it could have something to do with porting from AT&T, but I'm not understanding that connection.I don't have too much faith in support figuring out so I'm trying this forum. Does anyone have a clue how to resolve this or is it a defect with the phone.Some details: there is no 3G symbol near the signal status bars.Settings/Wireless & networks: shows "Mobile Network" with a green check, buts its grayed out so no action can be taken on it.Directly underneath "Mobile Network" it says "Turning on..." and it seems to flash that status every once in a while.
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Aug 21, 2010
Can't load the market or anything on the internet while on 3g but I only can on WiFi I'm in Boston anyone else having similar problems I cant load the market on WiFi either
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Nov 8, 2010
Anyone Else experiencing their network going off and on through out day? I cant use internet or market or anything all day now. Its like it chooses when it wants to have network.
This started around two weeks ago and has now just started to annoy me. I have tried *228 both options and baseband is at 2.15, does anyone have any suggestions for what the problem is.
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Jul 20, 2010
I followed the guide to the letter (gold carded) and received the Network locked screen after installing the HTC ROM ending 405.5 and receiving the updates for 2.1. By the way my Hero is Orange branded with Orange SIM and the product number is 99HHM022-00. Apart from waiting for Orange to release the update, whats my options? Read through numerous threads, but I'm confused whether an unlock code would work or whether its just better to bite the bullet and go for a Villain ROM that allows apps to install to SD cards. IF I was to go for a Villian ROM would that contain a compatible radio for my Orange phone, and would the Villain ROM work on my Orange branded Hero by just following their guide? I dont really want to have to wipe my phone again if its not going to work, so was just asking you guys for advice?
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Aug 18, 2010
Ive tried turning the phone off and also removing the battery but still no luck. It still says ''turning on'' when i go into settings.I dont no if theres something wrong with the phone as i don't think its the network because i can still make calls and the bars are stuck on two.I'm on orange and they normally have good reception/network.
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Jul 11, 2010
Recently purchased the Desire and am happy as larry with the purchase. One small problem. It would appear it has issues with my networks APN settings. I'll it admit that I'm a little puzzled after staring at the APN settings for a while and adding the ips etc still not getting any luck. 2degrees (my provider) have attempted ota delivery but no luck. Here are the settings:
WAP Gateway Settings
WAP gateway IP: 118.148.1.118
WAP Gateway Port (WAP2): 8080
WAP Gateway Port (WAP1): 9201
Homepage: 2degrees Mobile Portal
APN: 2degrees
MMS Settings
WAP Gateway Port (WAP2): 8080
WAP Gateway Port (WAP1): 9201
WAP gateway IP: 118.148.1.118
Homepage: http://mms.2degreesmobile.net.nz:48090
APN: mms
Internet Settings
Homepage: 2degrees Mobile Portal
APN: internet
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Jan 4, 2010
I have been a very happy HTC Magic user for exactly 6 months now but then a strange thing happened; I work up new year's day and I could no longer connect to internet or use my apps (and the 'G' network symbol has disappeared from my system tray). I thought the network (SFR in France) may have had a hangover from the night before but no, the problem persisted into day 2. I went into the SFR retail shop on 2 January and the assistant played with every option of my handset's menu for 20 minutes before declaring "I suggest you go home and reinstall the OS from the CD that would have come with the phone".. or at least that's what I think he said as my grasp of French is not absolute. He also offered to send the phone away to reset it or something.
I am convinced, though, I didn't get a CD with the HTC because the box is only half the width of a CD! I recall a USB type cable in the box though. So I turned to these forums and tried the advice given previously by Carl C but that didn't help. I've tried every logical option in the phone's settings (and the 'G' icon does appear for half a second in the system tray after I change/save a setting, before disappearing again) so I'm convinced the problem does not lie there. I am even considering uninstalling some of my recent apps in case they may have inadvertantly caused this problem............
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Nov 14, 2010
My Epic 4G just lost all connection to the internet about an hour ago. Out of the blue, so to speak. I was browsing, set it down, then when I used it again it wouldn't connect. My browser, facebook, and any other connection required apps throw error messages saying - "connection error", "no connection". I've reset the phone several times, and as far as for the network settings, everything looks set the way it always is. I have done nothing to the network settings/options to have accidentally messed it up myself. I am connected via 3G, and this network problem is new to me. This phone has been nothing but constant problems and this is the newest one in a long list.
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