HTC Hero :: E-mail Application Will Only Give Notification For Mails Arriving In The Inbox
Jan 27, 2010
I have finally figured out why I don't always get a notification for new mails on my HTC Hero.
I have setup an Exchange account for the build in mail application that comes with the phone, and I want it to give me a notification when I receive a new e-mail.
This will however only happen if the mail ends up in the Inbox folder in my Exchange account.
I do not get any notification if I have a rule that moves the mail automatically to a sub folder in the Inbox.
I like to sort my mails using a folder for each sender and I use the rules in Outlook to do this automatically, but this prevents the notification feature in the HTC Hero mail application from working.
I can still refresh a folder in the phone mail program and download all received mails, but no notifications and I have to do this manually.
It seems to me that the Inbox folder is only folder to be updated automatically by the ActiveSync connection.
I have my Data Syncronization settings set to As Items Arrive.
So do any of you out there know how to get the mail program to download all new mails as they arrive and give a notification on the phone, not matter what folder the mail ends up in on the Echange server?
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Jun 24, 2010
As the title says: my mail notification shows that I have six emails (that is: the white number in the green circle) no matter whether I have no emails or plenty. When I delete my emails, it still shows six. I've tried rebooting. It used to work OK. Any ideas?
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Aug 24, 2009
Wondered what people's thoughts were on the mail apps that come with the phone? I've been using the HTC app, but have noticed that after a day or so the notification sound stops playing when I receive an email. This happened for anyone else? Anyone tried both apps for any length of time and have strong opinions over which app is better? I saw a review that said the HTC app is better but the Google one doesn't seem too bad to me... Anyone using the Google app that would care to chime in?
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Nov 17, 2010
I was wondering if anyone else has had this problem... I have several e-mail addresses configured on my EVO and every once in a while, one of my e-mails will show up in the wrong inbox as an unread message. When I try clicking on the e-mail it tries to open it and immediately goes back to the inbox (still leaving the e-mail unread). When I long press on the e-mail and try to delete, I get an error and the mail app force closes itself. The only way I've been able to fix this is removing the e-mail account affected and re-add it. This is not ideal as it's a pain to have to do this all the time. Right now two of my inboxes have this problem. Has anyone else experienced this and do you have any other workaround than what I have been doing?
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Sep 5, 2010
For some reason when I send a gmail from my HTC Desire, that sent email will show up in my pc mail client inbox when I retrieve mail from gmail later in the day. (It never shows up in my gmail inbox on the handset). Why is that? and how do I stop it from doing that?
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Dec 30, 2009
I have some of my gmail email skip my inbox and go directly to labeled folders but on my blackberry it would still pick it up.On my hero now it skips the inbox and skips notifying me that I have a new email regardless of what folder it goes to.How do I make it so that I see all email in my gmail app and still keep my normal gmail set the way it is?
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Jan 30, 2010
I've set my phone up to check my gmail which works great, and I setup a label link to my gmail inbox, works great. But is it possible to get a unread counter on that icon? I tried to setup a shortcut to "Mail Inbox" but that just comes up and askes me to choose a mail provider (MS Exchange/Pop), and as I'm not using these, doesn't seem to want to let me go any further.I know it's probably something stupid, so can anyone knock me in the right direction!
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Oct 20, 2009
My HTC MAGIC stopped receiving mails one week ago, on the 15th oktober. And I don't know what to do..
I have tried removing my account/adding it again, it still only fetches the mails that where fetched before the 15th oktober.
I have the same mailsetup on my own computer, fetches new mails just fine, no problems.
Any suggestions what to do?
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Aug 19, 2010
Our company uses a blackberry enterprise server, and they refuse to give me our mail server addresses because they don't want to have to deal with starting a pandemic of people getting away from blackberry, one IT guy told me that if I could figure out how to get it to just sync with outlook, I'd be able to use it. any ideas? I've messed around a lot in outlook and can't find our BBES information anywhere.
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Aug 21, 2010
Does anyone know how to turn off the notification sound when i get an email - between sms and email the hero is constantly going off.
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Jul 24, 2010
Anyone know why this is? I think one is from the e-mail app, but the other I'm not sure where it links to. I think ti's from the account google I have added (both are g-mail). Anyway to get one notification?
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Nov 20, 2009
Is this possible? I had my BB configured to disable all LED notifications while in its holster as my wife really has a big problem with flashing lights while we are sleeping. (yeah, i dont get it either...close your eyes and goto sleep!) Anyway, since getting the Droid she has started that old complaint again about my phone flashing at night...soooo...is there any way to disable LED notification for e-mails and SMS? A locale plugin would be great, but I'll take whatever I can get to keep the peace!
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Mar 17, 2010
How can i get the notification sound to work with my yahoo account?? It works for my gmail but not for yahoo.
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Jun 2, 2010
How can i change my voice mail notification sound? everytime i get a voice mail i think is a text message.
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Feb 15, 2010
I would like a different notification sound for my email than I have for voice mail. I keep reading that each app has a setting that allows one to select a unique sound, but I am not able to find this setting for the stock email app, or the voicemail app. The only options under email settings are:
Email notifications - ON or OFF
Notification sound - ON or OFF
Notification vibrate - ON or OFF
Under Voicemail settings, I see NO choices for notifications.
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May 3, 2010
I have gmail and my regular pop email set up on my Incredible. Well, almost set up. They seem to "grab" new mail automatically, instead of just when I want them to. I cannot seem to find settings for either app that allows me to control when and if new email is downloaded to the phone.
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Sep 21, 2010
I've had my phone for a month now (Vodafone in UK) and have pretty well mastered most things except my email.I set up the gmail account as required and access that via an app no problem. The main email account I set up to access my Messenger Live email account. This was a doddle as I just entered my address and password and it set up immediately. I should have known it wouldn't be that simple! It downloads and sends my mail just fine but after a few days all mail disappears so that I have no record of it's ever having been there. It's still all there on my Live account when I log in via my computer.
What am I doing wrong? I've checked every setting I can but no joy and no reference to this problem on any fora.Another clue may be that despite deleting emails I've received on my Wildfire they are still on my Live account as though nothing has happend. Sounds as though it's not syncing properly but what settings can I check?
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Dec 18, 2009
You know what I'm talking about: for example when you get multiple new emails the notification icon in the status bar is augmented with a little red circle that contains number of unread mails. Twitroid has the same icon. Any idea how it's done? I don't think (or so I hope) there are 10000 similar icons. Is this red circle generated and overlaid the notification icon?
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Sep 3, 2010
I just got an EVO, and I'm loving everything except this one thing. I would like my gmail app to default to "all mail," instead of simply "inbox." Why? I have some messages skip my gmail inbox (like facebook notifications or weekly coupons), so I have set labels to fix that! Keeps a clean inbox. BUT I want to still be notified of Facebook emails on my phone without having to specifically look for them. Say someone tags me in an unflattering picture, and I'm away from my laptop? I'd like to know right away! I have different needs for my phone and my laptop Does anyone else have these problems? Or...solutions?
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Aug 30, 2010
Since updating to 2.2, I lose anything left in my Inbox after about 2 days. I used to have this problem and remember making a change in settings to sort it out but I can't find anyway of doing this in 2.2. (This is NOT googlemail)
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Sep 1, 2010
I'm running into some issues with the HTC Mail client and I'm about ready to throw fits.I've configured my work IMAP email account, but it's not pulling any emails down to the inbox.I get the 'No mail' message when there is most definitely mail there.I can send from the account just fine, and the sent items feed back to the server w/out any problems.I've tried deleting the account and reconfiguring same result.Any way to start from a clean slate in the HTC Mail client w/out wiping the entire unit? I have configured another user's phone (same exact phone) on the same email system and theirs worked as expected adding to the frustration!
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Sep 28, 2010
It randomly selects email, last time it was 1, this time 3. First poll, they disappear out of the inbox, next poll they show up as unread even though they're 2 weeks old. Leaving them as unread doesn't help, they still disappear, and come back as unread, but for some reason not on every poll. Tried to make friends with google, but all I find is other forum complaints that are similar but not exact, with no solutions. And Issue 719: Inbox shows old email. Anybody else going through this? It seems as though they're doing nothing to fix it.
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Sep 4, 2010
Since upgrading to Froyo, whenever I get new email, any existing email in my inbox is automatically shifted to the Trash folder. Is anyone else having this problem? Will doing the factory reset fix this?
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Nov 10, 2009
This is driving me nuts because I had the hero and swapped it out to the Moment and it did the same thing. I am using the Gmail app and whenever I get new mail I have to go into the ALL MAIL label to see it even though the mail has a Inbox tag on it. By doing this I don't get any notifications of new mail and must check it manually. I've tried clearing out Gmail app and Gmail storage but it will only sync once and stop again. So anyone having the same problem? Gmail not pushing mail into the in-box? I posted on Google help forums but so far people only told me to clear data of the applications.
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Apr 22, 2010
Has anyone figured out how to move a mail from the inbox to another folder.
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Nov 23, 2009
Anyone who uses k9 Mail or have knowledge, I have a question. Is there a way to combine your email boxes to a global type inbox? Coming from a BB it was cool to be able to check 1 box to read all my 4 email account emails. Is this a feature available and I am missing it or is there an app for this?
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Jan 5, 2010
Just recently got an htc magic running android & am having a few problems with a hotmail account in the mail app...
My problem is that i am receiving notifications that i have new mail but there is nothing showing in the inbox. I have check my inbox online and yes there is new mail, but it is not showing up on my device. I have also tried deleting the account and re adding it but the same thing happens all over again after a few mins.
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May 5, 2010
Hope someone can help me. I have changed my google mail address from googlemail.com to gmail on my computer, But how you get your desire to change the header when you open your inbox on the desire?
It still comes up with it still ending in googlemail.com at the top of the inbox. I am a novice when it comes to android. but loving it.
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Oct 3, 2010
My husband and i just got Droid X's. We have a business with a website and associated webmail. Our email address is an IMAP account created by our website developer. After trying to configure the embedded mail program, we installed K9 based on a lot of good reviews on this site. We've got it working, the only issue is we can't seem to get it to automatically notify us when a new email comes in as the phone does with Gmail. The notification doesn't come in at all - you have to go into K9 and "Get Mail". We have it set to sync all folders.
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Nov 11, 2009
New mail is ending up in the all mail folder not sure how to fix this so mail is pushed to my inbox and I get new mail notifications.
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