HTC Hero :: Internet / Data Connection Bit Iffy?
Nov 24, 2009
I've had a Hero for a few weeks now, and while most things are great, I'm finding the internet connection very unreliable. For example, if I try to use the browser to view a website, often it says it can't find the page, even for www.google.com, and this is using a bookmark so I know it's a valid address. Often in the Market, it says it doesn't have a connection and to retry or cancel.
I am usually connected via wi-fi, either at home or at the office, so I know the wi-fi connection is good, and both have been tested thoroughly with my iPhone 3G. It's almost as if I have to wait for something to happen before I can use the net, but I make sure the wifi signal symbol appears before I try anything. Why could my data connection be so unstable?
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Sep 26, 2010
Took my HTC Desire to Italy and since then have lost all mobile data connections - though works fine on WiFi. Switched on airplane mode for flights, and switched off data roaming to reduce overseas costs. But when switched back on to use internet couldn't get any network connection. Now back in the UK still same issue - no internet, and cannot send MMS picture messages - even when in strong 3G signal Tried all the options I can find but no joy at all.
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Jul 1, 2010
Unbranded, fully updated (2.1-update1), Desire. Three months old. No task killers installed. Just this past couple of days I've noticed it has not been showing the data connection symbol in the top bar, next to the signal strength bars. Try and connect to the internet or the market and get a 'failed' pop up window asking to either retry of cancel. Retry never works.
I go into settings > Wireless & Networks and disable Mobile Network, then enable it again and it flickers on then goes off again. Repeat this and it stays on for a while but always goes off again after about 20 minutes even though the Mobile Network is ticked green. Why is this happening? I'm missing emails because of this and it's a bit of a pain.
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Apr 15, 2012
I have a Samsung Galaxy S2 with Android 4.0.3 XXLPQ.It's rooted and now has CM9 installed.Unfortunately for some bizarre reason I have no internet connection. I've installed a different modem and it hasn't fixed the issue. APN settings are correct (I've spoken to my network). Sometimes it works absolutely fine then after a few moments it just won't load anything and I get a 'No internet connection' warning. Apps won't work either due to no connection. However I do have a 'H' and sometimes '3G' next to the signal bars. WiFi is working fine. Have full signal.. I've started from scratch and wiped everything several times and re-flashed xxLPQ but still nothing.
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Sep 28, 2010
I have an app in which there are several requests to a server in internet (http), for example to retrieve images in threads outside the main UI process. The thing is that I have a Thread that manage the request with a while(!end) loop and in the end a Thread.sleep(500) that checks if there are new unhandled requests. As I read here [1] I know that this is not a good practice. And users have complain about ANR (app not responding) in several cases.
Knowing that obviously I want to refactor all the way my app manage the requests and I want to do that the best way. So, the question is; what is the best approach for doing this? A service? a broadcast receiver and send intents when I need a request to be handled?
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Aug 26, 2010
Currently using launcherpro as default but having a little problem with my data connection. Do you guys leave mobile internet on then use a data connection toggle like on switch pro to enable disable as and when you like? Or do you use a toggle like curvefish apn to rename and automatically connect to the network? Or do you turn it on and off via settings or the power button as and when you need it? Bit lost on the subject to be honest. Also when I go and turn mobile internet on in the settings under it it says something like connect to mobile internet when WiFi is unavailable. Is this the default setting or can it be changed to only connect when I want it to?
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Sep 10, 2010
I would like advice from those with 2.2 on Orange. I've had my Desire for 2 months now and love it-apart from one thing-the damned Internet connection. Quite often, with a strong 3G+ (HSDPA) signal, my internet connection fails to load data. Then, a few minutes later, in the same location, it works perfectly. I know for a fact that this is not a network only problem. The reason I know this is because I previously used the exact same SIM in my iphone for 6 months in the very same locations and it always worked perfectly.
Therefore, my strong suspicion is that the problem is a result of the combination of the Orange branding on a Desire and the network itself. I'm sure I read of a couple of posters here who had the very same problems and when they moved to 2.2 the problem disappeared. Can anyone confirm? I've been waiting patiently for the Orange update to 2.2 but am getting fed up and I'm concerned that the Orange bloatware may still cause an issue after this. Hence, I'm considering a debrand and update myself.
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Nov 18, 2010
I'm just trying to work through my phone after updating to 2.1, it's like having a new phone and starting all over again! On the new 2.1 if you got to Settings, Wireless and Network, Mobile Networks....the top two are "Data Roaming" and "Date Traffic". Is DATA TRAFFIC equivalent to the Internet/MMS application on 1.6? If I click Yes to Data Traffic it warns me that "addtional charges may apply....." etc etc. I didn't get that warning on 1.6? Is this just the standard internet connection?
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May 29, 2010
i just picked up a unlocked a moto cliq.. my concern is that i have never had a data plan on my account (at&t). this phone seems to have alot of different apps and widgets updating themselfs continuosly.. i have no problem with while im at home beacuse of my wifi that i can connect to.. but when im not on a wifi connection it seems to still be updating.. which i dont want until i upgrade my plan to unlimited data.. How do i turn off these features or turn off data/ internet acess all together when im not on a wifi connection?
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Jul 18, 2010
I just rooted and now I have no Internet connection.
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Aug 11, 2009
Being impressed by what I saw and read about Hero, I'm considering getting one.What usually isn't part of the reviews is, how the sync application(s) work together with the phone. I see there's a decent solution for syncing with Outlook through HTC sync.It makes me wonder if there's also a possibility to share the internet connection on PC with HTC sync or any other app? I mean, to use the phone as a 3G modem when connected to PC?This feature would help a lot.since I don't have a separate mobile net stick on my laptop, but used my phone so far to have internet access on the go. With Windows Mobile phone and ActiveSync it was quite buggy but possible, with my current Nokia phone and the Nokia Software it's just two clicks after I connect the phone to the PC.I wonder if there's a similar solution supported for Android?
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Nov 24, 2009
I have had my HTC Hero for a couple of weeks now, and had no problems with the internet. However, today it will not connect. It is saying "Web page not available". I don't know if it is important, but it always seems to be connected to Edge, and not any other type of connection. I also use NetSentry, but I don't think this could be part of the problem, could it?
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Dec 14, 2009
I got my HTC Hero the other day and am very very happy with it. The only problem is that I cannot connect to the internet through "Mobile Network". I am on a "3" contract and I am able to access "my 3" which is where I can look at my account, look at my last bill, check my usage, etc. I can also connect to 3 - Home - that loads fine. But any other website (google, bbc, facebook, etc.) will not load - it just times out after a while.
It seams obvious to me that this is an issue with my account on 3. I don't know how many hours I've been on the phone to these guys. I have gone through all the settings with them, more than twice - replaced my SIM card and tried my SIM in another phone. So Three are now looking into it and have passed my issue onto the network's team, now they said that it may take up to 21 days for someone to get back to me!
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Jun 9, 2010
Sprint has an OUTAGE in the NY and NJ area. I'm in Central Jersey and I don't have any internet connection. I'm on the phone with a rep rite now. I just wanted everyone to know!
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Dec 25, 2009
Just got a new Hero using a PAYG o2 sim and I am having trouble connecting to the internet without Wi-Fi. I remember someone saying that it was easy entering the settings for o2. Can some kind soul give me a simple step-by-step instruction for setting up the hero with o2?
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Nov 24, 2009
Done a search but not coming up with a definite answer.
Are there any nav systems which don't require an Internet connection that I can use on my hero.
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Jul 13, 2010
seemingly for no reason. running fresh 2.3.3, and whatever stock kernels/overclockers or whatever, come with it) i've searched on here but havent really found the answer.it seems about 50% of the time when i go to either the browser or maps (or something that uses GPS), i'll find no connection. toggling airplane mode seems to remedy data connection, but i usu have to reboot to bring GPS back up. anyone else having these issues?
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Aug 21, 2010
I randomly lose my data connection. It happens whether I'm using 3g or wi- fi. And it doesn't matter witch rom I got flashed on my hero. I've been rooted for quite some time now, so I doubt I'm making a noob mistake. Although I'm no rom writer, so I could missing something.
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Jun 14, 2010
After updating to 2.1, I lose my data connection about once or twice a day. No visible notification but the EV symbol at the top of the screen will always be "lit up" w/ the upload/download arrows showing no activity. I always have to switch the airplane mode on for a second and turn it back off. I have bluetooth automatically connect to my car when I'm in it and don't know if that's what is causing it? Anyone else having this issue and finding a cure? I updated PRL as well as firmware, but no luck.
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Oct 2, 2009
I'm the happy owner of an Hero since one week but I have an "issue" with the Weather widget, the widget itself and the info under the clock in the home page. I live in France but I work in another country, I've not enabled auto data roaming as it costs a lot. Problem is that at 6:30am for instance the forecasts are updated, then I cross the border, data mode becomes disable and then 6h after, the logo still shows a moon and the 7C based on 6:30 update. And it stays in this useless state until 6pm when I leave the roaming mode returning to France.
How can I make the 2 widgets showing estimated forecast (looks like 3 days are available) even if no update is possible ? Before the Hero I was using a Winphone with SBP Mobile Shell and the weather widget was taking care of the time of the day to change the logo/forecast even not connected. If not possible with the HTC, could you point me to a weather widget more "clever" than this one?
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May 4, 2010
Im leaving for costa rica tomorrow and would like to turn off ALL data AND telephone. i dont want any connection at all, but i would still like to use my camera, calendar, notepad, etc. how do i turn off EVERYTHING? But I would still use wifi to browse internet(not data)...is that possible? i know airplane mode will turn everything off; even wifi. so my question is, how do i turn off all data/phone and still use wifi to browse internet?
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Nov 8, 2010
I originally posted this in the CM 6 thread, but after doing a nandroid restore and also flashing to Fresh 2.4 I'm still having this issue. I rebooted my phone this morning (was running CM6 6.1.0 RC1) and ever since the reboot I cannot connect to any google services and the data connection when connecting to webpages is hit or miss. When I try to connect to my google account on the initial setup for CM6 and for Fresh 2.4 I get the error: 'cant establish a reliable data connection to the server'. I have good to great signal strength yet terrible connection. Would updating my radio help? After doing some googling someone suggested updating my profile through the system settings. Can I do that with a rooted phone or do I have to flash back to an official update?
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Sep 23, 2009
While I was out today with "Mobile network" selected and an HSDPA connection I was able to update weather, view a Google Map, browse web pages and read GMail messages. However, when I replied to messages in the GMail app my replies were not sent. They sat in the GMail app with the word "Sending" shown in red in the Inbox. I tried toggling the mobile data connection off and on a couple of times, but still no joy. As soon as I returned home and reconnected through WiFi the messages were sent within a minute or so.Has anyone any suggestions as to what I might do differently next time?
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Oct 8, 2010
I have a question regarding my new HTC Hero. I bought an unlocked one and are currently using it with Tmobile. My internet works but I am unable to go to the market to get applications. Does anyone know what to do? I already called and spoke to TMobile but they were unable to help me. The message I get is: Can't establish reliable data connection to server.
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May 25, 2010
I installed the official 2.1 update. I'm loving a lot about it. However when i installed a barcode reader like Barcode reader and Shop Savvy, I lost all connections to the internet, the market, Email, and even the weather. I was able to use the phone and text, but that was it. Then last night I installed the XDA keyboard, and I again lost all my data connections except phone and text. Is there a setting I need to change? or any other ideas for how to fix this issue? I should be able to install apps and not loose data connections. Should I try reinstalling the update?
Also, the battery seems to last just a tade less longer than 1.5 did. But no worries there. Would like to install apps without loosing connections. Photoshop, Google Goggles, History eraser, Astro file manager, Google maps (update i think), Shazam, Facebook, 3Banana notes, and Pandora. All that is on my home screen that might interfer with something is the clock with the weather widget, the people favorites widget, and that's all. Otherwise the home screens are just icons to the apps I use. Not sure if any of this helps sovle my problem.
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May 25, 2010
I am trying to find a way to block incoming calls while I am on the internet. It seems like right when I am about to finally get to what I am looking for someone calls just to say what's up. Is there an app or setting that will send those calls straight to voicemail
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Apr 30, 2010
My mobile data connection turns off after a few minutes when the screen lock comes on. I have checked both "always on mobile data" and "mobile network" on. The data connection will stay on with the screen lock only if I have an IM logged on. I have changed my sim card and have done a factory reset....
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Oct 2, 2009
I just got a Hero, its really cool, but I'm worried about how much data this thing is going to eat up. I've got a 500MB limit, but I dont really know how long that will last. So heres a few questions
How do I know if the phone is accessing the internet through WiFi or not? Obviously WiFi doesnt count towards the limit, so I want to know that I'm using it as often as possible.
Do widgets on the home page count towards your data limit? I've got a weather widget, facebook, bbc news, email, all getting their info from the internet. Is this going to be raking up the MBs while the phone is just sat in my pocket?
Is there a number I can ring to see how much data I've used? I'm with Orange. A number to call to check my texts and minutes would be helpful, too.
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Jun 15, 2010
So I rooted a week or so ago. Didn't flash any new ROMs or anything, just deleted some bloatware and set up wireless tethering. Right away I noticed the data connection going up and down a lot. Then a few days ago I started periodically getting a black popup with this: When I get it, I just hit "dismiss" and so far, everything goes back to working normally at that point. Still, it's a little disconcerting. Anyone else gotten this popup or had their data connection messed with by rooting?
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Nov 25, 2009
I have about 40 photos on my flickr account, many of which were uploaded from my Hero directly. That all works fine.
Unlike the viewing of the same photos through the Albums widget on the phone, which seems to fail to download them for viewing through the mobile data connection, even at H connection speed.....the download just seems to stall?
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