HTC EVO 4G :: Scratch Resistant But Got Long Crack On Screen
Jun 28, 2010
I was recently told by a Sprint phone "May I speak to a manager" guy that the EVO screen is Gorilla Glass, which he said, "Doesn't really scratch," even though I have a long crack on my EVO screen from just carrying it in my pocket with nothing else. (I've been so Honeymooning over it I haven't put it in my purse or backpack, or even in the same pocket as the headphones I use with it!)
My real question is:
Is there any way I can repair this? The touch screen works fine over the crack, and I can't feel it with the pad of my finger, but it is noticeable when I slight my nail over it. It runs from the start of the glass on the top to over a third of the way down the screen, and shows some pixel reflection, especially on white backgrounds. I'm willing to try at home methods, but do not wish to sand the glass down on the touch screen. If it can't be repaired, does anyone know of any screen protectors that minimize the visibility? I've seen some that bubble on the screen, and others that are so thick they make the scratch stand out.
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Apr 27, 2010
I haven't found a defining answer on this. I now expect most touch screen smart phones now being made to be made out of an almost unscratchable glass display. I keep hearing from some reviews that the screen scratches really easy. I haven't found a definitive answer on this anywhere and planned on purchasing this as my 1st ever smart phone tomorrow.
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Jul 16, 2010
How many are using a screen protector on your X? Is the screen scratch resistant? Personally I hate them and never had any issue to not having one, but this is a Droid.Oh if you have a screen protector what are you using?
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Jun 7, 2010
Found some interesting scratch tests for the desire on you tube, I'm tempted to rip my screen protector off!
YouTube - LayerSeven's Channel
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Apr 12, 2010
The iPhone uses some type of hardened glass that is very resistant to scratching. Other people (not me) have tried to scratch it with keys and it just won't do it.
Meanwhile I have an HTC G1 with glass that easily scratches and easily breaks. Its hard to break the glass on the iPhone.
What does HTC use for these Nexus One like phones? (Nexus One, Desire, Incredible, etc). Are they likewise using hardened glass?
If they use hardened glass, chances are you won't have any use for a screen protector.
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Nov 7, 2009
Just wondering if the screen is scratch resistant like an iphone. I hate putting those screens on the phone. I have looked everywhere trying to find something about it but nothing yet.
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Nov 25, 2010
Is the desire HD Screen scratch resistant or does it need a scratch guard?
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Jul 28, 2010
Quote: Scratch resistant Gorilla Glass on Droid X is a lie
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Jun 1, 2013
i locked my unrooted device and usb debugging is not enabled in my device..is there a way that i can unlock my device??
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Nov 10, 2010
I had a couple of low height drops that didn't result in any damage. The phone is actually really tough. But the other day I found out how tough it really is. I had it in my car between my legs and when I got out and stood up, down it went, face first on to an asphalt parking lot. It made a sound unlike it had before, and I knew right away. There is one small crack running from about 3 o'clock to about 1 o'clock running diagonally across the screen. Surprisingly, everything still works as it should and the crack hasn't spread. I do have a screen protector, and I think that is the only thing that may have kept it from being worse.
I also had the hard silicone cover on as well. A quick call to VZW to see what I could do, $90 for a claim through Assurance. Not really what I wanted to hear). I will admit that I did not check on claim deductible prices when getting insurance. I expected to hear $25 or $30 maybe; but not $90. I can't upgrade again until July of next year and I really hate this happened because I'm basically stuck with the phone. I have no options other than filing the insurance claim or buying a new phone at full retail price. Is there any fix for the screen I could possibly do myself, or am I just screwed?
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Oct 6, 2010
I upgraded (through tmobile) from a G1 (which I had since launch date, and loved until it just became too slow and all support ended) three weeks ago. I went to the tmobile store, and checked out the options. I LOVED the Vibrant, but I had some concerns over it's apparent "flimsieness"... the sales rep assured me that it only felt breakable, and that the Gorilla Glass screen and other features of the construction made it just as durable as all other phones. So, I got it.
I love it, still.
Thing is, last night, I picked it up off my desk, and it would not unlock. When I looked closer, I could see a small crack running under the screen. The phone has never been dropped, never been hit with any impact... nothing. It has never been out of my possession, never been water damaged... nothing. But, now, it has this cracked screen and won't unlock, won't do anything. Plus, now this morning it is showing a completely pink screen.
Of course, I know these (and all tiny little smartphones) are fragile. I have insurance for that very reason. If I break my phone, I am more than willing to pay the $130 through insurance to replace it. But, I do not feel like I (or anyone else, for that matter) broke this thing. The most impact it has had on the screen is button use on the touchscreen. If this thing is going to do this as a result of normal (actually, probably lighter-than-normal) use, I feel like it is insane for tmobile to expect me to pay for the claim. I do not think it is reasonable to ask a customer to pay $130 for a new phone 3 weeks into owning it, when it has not been damaged due to any human error or damage.
I had a Ghost Armor protector on it, and it was in a plastic protective shell, and it shows NO signs of damage beyond the messed up screen. I feel like that, coupled with the GPS thing (the awesome GPS was the second main selling point the sales rep spouted, after the Gorilla Glass screen!) and the fact that tmobile inexplicably removed my unlimited text option ("accidentally" according to them), should mean something to someone.
So, any ideas for options here? Is there ANY chance that I can tmobile's warranty people to regard this as a warranty issue and not an insurance issue? I do not want to be $400 into a new phone after just 3 weeks, especially with no solid GPS, no Froyo, and the other issues. I have been with tmobile for 5 years, and always justified it by their good customer service; so how can i get that customer care to work for ME now?
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May 26, 2010
Does anyone have a good method for cleaning the little gap/crack between the screen and the bezel of lint, dust, cheetos, etc.?
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Sep 1, 2010
I was reading about the scratch test (keys, screws, razor, etc.) and how they didn't scratch the screen, but how sand might. I am curious, is it sand specifically, or anything like it, such as dust or lint? Could things like that scratch glass? In other words, can the screen be scratched by slipping the phone into an otherwise empty, clean pants pocket?
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Sep 9, 2010
I recently got an HTC Desire. I noticed a hairline scratch on the screen and I buffed it out with toothpaste and flannel. Something I've noticed is that fingerprints and oil get caught a lot easier in the area I buffed the scratch out in? Did I like wash some fingerprint coating or something? I washed the screen already but problem still persists.
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May 6, 2010
I have a very small scratch on my screen after having this phone for 2days and I was wondering if there was a product to fill it in.
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Aug 6, 2010
Well it finally happened. I scratched the crap out of my screen. Have no idea how since I am very careful but oh well - nice 2 inch scratch right down the middle. I've been reading about various fixes. I'm intrigued by the idea of clear nail polish. This works well on glass, but I am afraid the nail polish remover used to wipe away any excess might melt this screen.
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May 2, 2010
Has anyone performed one of these ala the nexus one and droid?
I want to know if its necessary to buy a screen protector for the long run Right now the screen is void of scratches and I've been sliding it in and out of my pocket for 4 days now and smudges come off very easily.
So anyone perform a test or have any scratching issues?
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Nov 15, 2010
So I have had my evo for about maybe 3 months, anyways I had a screen protector on it but I took it off for one day since I had ordered new ones. And I dropped my Evo And got 2 little scratches on the screen. Not deep at all. But they're annoying. Is there any way to get rid of them without paying for a new replacement?
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Jun 5, 2010
Is it possible to scratch the screen? I have this line in the middle of the screen. Looks like a scratch but kinda doesn't. When I swipe my finger across it doesn't feel like a scratch. I noticed it not too long after I received the phone. The line looks to uniform it kinda looks like a stain.
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May 7, 2010
Last night I dropped my phone while getting out of the car and it hit the pavement and skidded a couple feet. There is a hairline scratch across the screen now. It's not a deep gouge so I'm hoping it can be buffed out somehow. Any advice? I'm really bummed about messing up my new Incredible
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Aug 6, 2010
I've been lurking while waiting for my Incredible to come in the mail- it's finally here,
I went to my local Verizon store in CT today to get a case for my phone. The sales assistant tried to push me into getting a screen protector too, but I'd rather buy them online so I declined. She kind of snootily replied that if I end up scratching the screen because I don't have a protector, it's considered physical damage and that voids the warranty on the phone. Does this make any sense to you guys?
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Apr 30, 2010
I don't know how the hell this happened. There was absolutely no chance that this could have happened, but it did. The scratch is on the screen towards the bottom left and is deep enough that if you scratch your nail over it, you hear the concavity.
I don't believe this. I'm not able to call customer service at the moment, but I think I can get them to replace the phone. Honestly, I was so careful with it! I don't know what happened! I needed to vent. Scratches can still happen everyone.
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Nov 2, 2010
I just picked up a epic and my wife got the evo I am still undecided on which one I want but am loving the epic so far it just seems to have a cleaner os and I love swype. My real question is how is the durability of the device like scratch resistance of screen and does the slider hold up well those are the things I am worried about.
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Jul 9, 2010
So 31 days into using my HTC Evo (1 day past when I could actually do something about it), I now notice a scratch on the front display dead center. No idea how it got there, though I did let someone use it for the first time while I wasnt monitoring their every move with it, lol. To make the matter worse I ordered a screen protector 2 days before this happened (waiting on mail).
Just wanted to let people know it will scratch when you least expect it, so buy a screen protector.
My question is, considering I have never had a scratch on my cellphones before. Will a screen protector (ie: Boxwave ClearTouch Anti-Glare) make the scratch look less noticeable?
The 7$/m insurance (if you choose to get it) only means you pay 100$ to replace it compared to full retail. Toothpaste trick Ive read in random places online did nothing (bad or good). Not willing to risk making the issue any worse trying other methods, unless someone here has a good one.
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Oct 13, 2010
I just noticed this chip/scratch on my screen. It wasn't there yesterday. And nothing happened to my phone, so it's puzzling as to where it came from.
Especially since nothing "happened", I thought the screen was nearly impossible to scratch? Or in this case it's a bit chipped, so that may be the answer. Anyways, here's the picture.
http://img831.imageshack.us/img831/4163/sdc13572.jpg
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Mar 18, 2010
I was wondering whether the galaxy needs a scratch guard? I haven't yet taken off the samsung screen film yet (lol). I have an ipod touch and I didnt find the need for a scratch guard or screen protective film. I also read that capacitive touch screens are made so as to have easy moving of the finger on the screen. So would a scratch guard reduce its performance? also If i didnt use one, would the screen get any scratches?
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Dec 6, 2009
is there a full body cover or clear material that doesn't cause bubbles on the camera lens or interfere with the touch ability? I havn't been able to find anything yet or maybe I am using the wrong screen protector.
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Aug 25, 2010
So I have no clue how I got the scratch, but I have about a half inch scratch on my phone. It's very light and usually covered by a finger print. I am going back to screen protectors but I would say for a first scratch not a bad run. I have kept it naked since I bought it and have had kept in my keys with pockets. Honestly I wouldn't doubt thats how it happened !
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Dec 5, 2009
I have decided to give the boxwave crystal clear screen protector a try since I use my hero for video now. I have one question about it though. Does it scratch very easily?
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Jun 4, 2010
So after cracking the glass and bending the red ring around my camera lens... I'm depressed. Anyone know where we can buy these parts? Anyone who has a broken Incredible and willing to sell me theirs?
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