HTC EVO 4G :: Microphone Has Dropped Ball / Get NEW Phone Not Refurbished From Asurion?
Sep 29, 2010
I got my EVO the week after launch. A couple of weeks ago I dropped my phone and sure enough small scratch and the microphone works horribly. I do have insurance on my phone. Is there a way I can get a NEW phone not a refurbished from Asurion?
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Mar 1, 2010
I have a Hero that the loudspeaker is going out, Sprint tells me that they will replace my phone with a refurbished one.I have a few paid apps on it, will I be able to redownload them or will I have to pay for them again before I download them again.Any help will be appreciated.
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Sep 8, 2010
when i go to the home page the ball always pulls to the left and wont let me move any other way besides left. its giveing me alot of problems txting and just moveing around my phone.
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May 30, 2010
I thought for sure I would find one in the marketplace....
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May 9, 2010
Is the track ball supposed to wake up the phone?
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Jul 29, 2010
I am running BB V4 and I have to unroot it to send back to Asurion? but all the guides I find are for DM updater and droidmod?
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May 7, 2010
So today in Fifth period someone stole my phone. I am going to file a police report but I need to know if i need to get a copy of the police report to fax to Asurion. Also I am doing the claim online so how will i give them my police report. And i had to pull out the Incredible today... 13 Days before my Birthday now TFU
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Nov 11, 2010
I was using CM6 and it had an option that i could unlock the phone by double pressing the menu button or by pressing the trackball. Now I am back to Darchdroid v2.8 because i like it way better than froyo, but the only way to unlock the phone is by sliding the screen icon. Is there a way to re-enable that menu/trackball way of unlocking the phone? I am using launcherpro 8.1 as home screen, not sure if that makes a difference.
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Nov 10, 2010
I dropped and it the gps does not work now, Ive tried soft-resets and hard-resets still not working. can i get it fixed?
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Aug 10, 2010
My niece recently got this phone and dropped it the other day. It landed on the volume down button and now gives an error when she restarted it about no Sim Recovery or something like that. I haven't seen it yet as I won't see her again til the weekend. Is their anything she can do to fix the issue. I had her remove the battery and while the cover was off she was able to get the volume down button unpressed and working again.
When placing the battery back in the phone will no longer power on. Is recovery loaded by the volume down and power button? I thought I read somewhere the Home key was also needed to boot into recovery on the phone. Can I download any stock back up to place on her SIM card if infact this is the issue? Thanks for the help. I have a moment and I know it in an out but the hero is new to me still. I am gonna have her take it to sprint if we can't figure this out if I must but I hate dealing with the local repair center.
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Oct 19, 2010
I dropped my phone in the toilet and it was completely water damaged. Its working fine now only problem is the camera is not working now. It keeps forcing close.....
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Oct 3, 2010
I don't think I've seen this addressed elsewhere, but I could have missed it, and I apologize if I did. My phone is stock, has an 8 GB SD card installed, and very few apps beyond those installed by Verizon. I can include a list if requested. The phone works fine and all the apps I use regularly work fine. The only exception I have is that occasionally I will be talking to someone and I hear a descending 4 tone deet- da-la-deet.. and my call is gone, my screen is black and I can't get it to respond. If I slide out the keyboard, the buttons light up, but nothing else happens. I have to pull the battery to get it to work again. I can confirm I have the 50% bug and have tried all the suggestions which don't seem to do much. Also, someone else mentioned the problem of when I place a call, the screen goes blank and does not wake back up unless I slide out the keyboard. I have firmware version 2.1-update1, Kernel version 2.6.29 lge@android-build #2, Build number ERE27 and SW Version VS740ZVB. Does anyone know how to fix this bug short of taking it back to Verizon or living with it? Would any of the custom ROMs you have on here help? I have absolutely no clue about rooting and updating the ROM and don't want to complicate things further if it's not going to resolve anything.
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May 4, 2010
I am trying to investigate why I seem to come to my phone (without dropping it) and it is sometimes off. I remembered that I had a couple of small drops before, the kind of drop that would not have made any previous phone I've had even skip a beat. So I did a test and dropped it on purpose.
3cm drop.
Phone dropped completely flat on it's back so it landed flat.
Phone in silicone/gel tight fitting case.
Glass table.
Screen on when dropped.
Result? Phone instantly off on impact. To me, I find this way too delicate in comparison to phones I've owned. Now, this is my first big screen smartphone, but not my first smartphone. My last was the Nokia E71 which was very very well built. Evidently, it was even better built than I thought.
Am I being harsh/naive and this is normal, or do I have a delicate unit?
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May 7, 2010
Dropped my phone from about 6 feet today. And it was absolutely fine. It landed right on a tile floor too. I have a Verizon silicon-gloss case and a Zagg screen protector. Wrap your phone up and it should be fine, mine survived a pretty damn bad fall if you ask me.
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Nov 10, 2010
I had a couple of low height drops that didn't result in any damage. The phone is actually really tough. But the other day I found out how tough it really is. I had it in my car between my legs and when I got out and stood up, down it went, face first on to an asphalt parking lot. It made a sound unlike it had before, and I knew right away. There is one small crack running from about 3 o'clock to about 1 o'clock running diagonally across the screen. Surprisingly, everything still works as it should and the crack hasn't spread. I do have a screen protector, and I think that is the only thing that may have kept it from being worse.
I also had the hard silicone cover on as well. A quick call to VZW to see what I could do, $90 for a claim through Assurance. Not really what I wanted to hear). I will admit that I did not check on claim deductible prices when getting insurance. I expected to hear $25 or $30 maybe; but not $90. I can't upgrade again until July of next year and I really hate this happened because I'm basically stuck with the phone. I have no options other than filing the insurance claim or buying a new phone at full retail price. Is there any fix for the screen I could possibly do myself, or am I just screwed?
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Jun 9, 2010
Anyone dropped your samsung galaxy s before and what is the result? I wanted to buy it but my friend told me his previous samsung phone was spoil immediately after it dropped onto the floor.
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Feb 5, 2010
I'm new & I couldn't find an answer online or here (my luck it would have been the next page) I got my Moment a week ago & I am trying to get used to it. One thing that I cannot figure out, does this thing have some sort of jingle, alert to let you know the call has been dropped? I hate talking to myself when I think my friends are connected.
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Oct 21, 2010
The screen is shattered which sucks. It's still usable but looks horrible. I have insurance on it so I have some questions as to the whole procedure i'll have to go through when I bring it to verizon.
1: Does my insurance cover if I drop it?
2: Do I have to get a new phone or can they send it in and get the screen fixed?
3: Do I have to pay for a new phone? If so will they then send me a new one and let me keep my old one so I still have a phone while I wait?
It sucks because I've never dropped it, and it was just my luck that it falls right on the screen.
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Jun 21, 2012
Dropped my E4G, and I suppose in the impact the continuity between the card and socket were broken, and, well, I now have a useless sd card until I format it.
Problem is, I have very important photos on this card I would REALLY like to get off because they are not able to be replaced. Pictures of my daughter.I have tried EaseUS and Minitool, which did not work. Tried chkdsk, but the card is listed as RAW, so no go.
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Apr 12, 2010
Does anyone know if the Incredible will have a dual microphone like the Nexus One?
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Oct 1, 2010
That isn't the worst part of it. I dropped the phone battery and the cover came off and the micro sd latch broke off it. It just like popped off after it dropped in target like a week ago so now I can't use a ringtone nor take pictures or download music straight to my phone so is there any way to get the micro sd working again? Because I can't exactly replace this phone being that I had won this when that giveaway was going on back last year in december.
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Feb 20, 2010
So I got my Eris on Wednesday and dropped it today and did I mess it up. It feel from about waste level, I'm 5'8 so it wasn't that high. I even slid my foot out to stop a direct hit to the ground which was successful. However this didn't help at all. The entire screen shattered but the phone still works. I know I should have a case for it but in the 9 years of having a cell phone this is the first one I dropped one. I was planning on getting one but haven't had the time to go out and get one yet.
Anyways I though the Eris had the gorilla glass that was basically unbreakable. It doesn't seem like a fall from waste hight, slowed down by my foot, onto the linoleum floor at the food store would destroy the screen. The cracks start at the corner and spider web through the whole screen. Everything I've read about people dropping the phone said it never broke. I am wondering if the screen might actually be defective, probably not but I'm grasping at straws to avoid the insurance deductible. Good thing I have insurance on the phone.
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Jul 30, 2010
Today I dropped my HTC Hero on the ground from less than a foot above and when it dropped it turned off so I went to turn it back on and after multiple tries finally got it to the hold screen. When I went to pull down the hold screen to go to the home screen it went to the screen when you're turning it on that says "hTc". I immediately hit end and it goes back to the hold screen then when I pull it down it again it says that some of the applications, which I assume by their name is part of the phone processing, isn't working so I have to force it close. The weird thing is I still get my emails and texts and when a phone call comes in it says the Android application isn't working. Anybody know what is going on here?
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Nov 4, 2010
I dropped my Droid today about a foot onto a carpeted floor and upon picking it up, the screen no longer displays anything, but does respond to swiping to unlock, etc. Can someone post a picture of the Recovery menu(s) for factory data reset and wipe cache? would this even help, or maybe an SBF flash?
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Jun 14, 2010
I dropped my phone yesterday for the second story of my apartment complex. It hit the ground really hard, but landed on it's back. Everything seems to work perfect, except that one of the sliders (top keyboard slider) that connects the keyboard to the screen, bracket came off. A small piece broke off but it still looks like it can go back in the sliding area. Right now the keyboard is only sliding open from the bottom bracket.
I can't seem to figure out how to slide this bracket that's on the keyboard back inside the sliding area on the back of the screen. I have had this phone since it came out and I don't have the protection plan. Not sure if sprint will fix this for me and how much it will cost, or if I can fix it on my own or if I will need to buy a new phone. But this thing isn't going to last much longer with the phone only being held in place and sliding with 1 slider.
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Jul 1, 2010
My friend is having a problem with her droid. When she is on the phone talking it is constantly, muting her voice or something cuz no1 can hear her. she just got the phone less than a week ago. I read online and found a bunch of stuff about the proximity sensor and the software issues, however those were all dated last year around winter time. So I am trying to see if there is a current fix for it. I see on the forums people have some problems with hardware on their incredibles but I didn't see a thread for the droid. Basically she can hear people talking but no1 can hear her and it happens like every other phone call.
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Nov 10, 2010
Now I have dropped my Inc many times (I have the rubber case) and never had a problem. Well on Sunday I was coming home from the airport and dropped it perfectly about 3 feet directly on the screen on a rock and kablooey, it was shattered. I mean ruined to the point where you couldn't touch it without getting cut. However it actually still worked perfectly, but for obvious safety reasons I needed to get a new one. To make a long story short I got Verizon to send me a new one, and I couldn't be happier. Now they explained that I didn't receive a new one or a refurbished one, rather one that was returned immediately by someone.
It looks great, works perfectly and is running faster and smoother than my old one did. This is even after I did a backup from AppBrain to re-download over 130 apps. My only sadness is that I lost all my levels on Angry birds, and that I had to reset up my phone with all the little personalizations that I had before. Has anyone else had a similar experience with their replacement. My old phone (one that had received the update) It was constantly bogged down, and got better once I did a factory reset, however it still wasn't as smooth as my new one.
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Jun 27, 2010
Today I dropped my phone from about chest level. And when I picked it up the screen wouldn't turn back on. There are no any cracks on the screen and all of the touch stuff still works, what i mean is when the phone is on i can still unlock and scroll down i can feel it vibrate when I do so. I have tried pulling the battery and restarting and nothing will help. Does anyone else have any idea of whats wrong or how to fix it.?
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Jun 2, 2010
I dropped my Pre today getting out of the car and it broke in half, and the phone radio died. Strangely the wifi still works but i cant make or receive phone calls and no 3G.
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Oct 24, 2010
I dropped my droid for the last time. The screen finally cracked. I can get a new droid (like new) that is backodered or get the droid 2. Was wondering what crackdowns think and should I push to get droid x. Am leaning towards droid 2.
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