HTC Droid Eris :: Syncing After Factory Reset
May 28, 2010
I backed up my info and did a factory reset, because I believe it's probably a good idea. Now for some reason, it will not sync right with facebook. None of my contacts pictures are showing. Also, when I go into 'people', and go to the option that allows you to pick who you want to show, (google, facebook, phone, etc...) it shows my facebook contacts as being 0. Anyone know how to get it to sync back properly? I went straight to the sync accounts setting and synced facebook, google, and the weather right from the beginning. But no luck.
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Jun 6, 2010
Just ran reset on my phone twice...it rebooted and nothing was removed! Never seen this before anyone have any thoughts? I'm on CM 5.0.7.1, and haven't seen this behavior before on that or any other ROM. Gonna boot into recovery and do it manually.
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Aug 12, 2010
I just got my evo and downloaded froyo pretty much right away. I want to do a factory reset, but that will cause me to lose everything, including my contacts, right? I tried syncing my contacts to my gmail account but they are not showing up when I log in to gmail on my computer. Is there something special I need to do when I log in to gmail to get my contacts? Or is it as simple as just clicking on contacts once you sync them from your Evo?
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Jun 26, 2010
I'm having weird issues with my phone (browser crashing, wifi not automatically connecting, etc). I'm wanting to try a factory reset but not sure exactly what it will do. I understand it will remove my applications, but will remove other applications that were installed as part of HTC and verizon? Such as HTC sense, etc? Will I need to call up verizon and get them to reconfigure my phone after a reset?
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May 16, 2010
Can anybody tell me how to do a factory reset on my Eris after installation of the 2.1 OTA update?
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Apr 19, 2010
So, I was one of the people with an Eris that was not receiving MMS messages anymore. Because of this I decided to do a factory reset at the suggestion of some users with the same problem and now that I have done one I no longer have service. I was able to download stuff from the marketplace, but no calls or texts. Whenever I make a phone call it says "welcome to verizon wireless, your service has been temporarily disconnected, please call your customer service representative." I have done *228 to reprogram and activate, I have done it to update roaming, and I pushed 3 and activated the phone again but said it was already active.
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May 20, 2010
I just did the factory reset and now cannot send, and probably receive, sms messages. I get a SMS Error: General Problems. Cause Code 34 Error Class 2. I did a second factory reset in hopes that the error would go away but it's still happening. Does anyone know what I should do?
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Oct 14, 2010
Can a factory reset be done after root.
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Jun 11, 2010
I decided to factory reset my phone.I did the power off, hold volume down and power up at the same time. I got a menu from that and selected "clearstorage".It went to a screen with a pic of my phone and a red triangle with an exclamation point through it.
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Apr 8, 2010
How do you perform a Factory Reset on 2.1 Leakb.
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Apr 28, 2010
I backed up my apps in anticipation of a factory reset and nothing since then. so since i switched back to sense yesterday, i have noticed that when off the homescreen for too long, like while browsing the internet, when i return to the homescreen, sense reboots itself. black HTC screen comes up and sense gets a reboot. i figure maybe this is because the OS is used to switching sense to the background because i was running helix for so long.
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May 13, 2010
If I already rooted to one of the 2.1 leaks will I have to do a factory reset to upgrade to the official? If so would I have to talk to Verizon to get my phone set up again? (IE: Service?) Sorry, I'm kind of knew to this .
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May 20, 2010
I did this factory re-set last night to try and take care of some pretty bad keyboard lag in the browser and a few other sniggly problems which seem better. BUT now I have a pretty major issue I have never encountered before. When I plugged into a USB on my macbook last night to charge only, the indicator showed it was charging. When I woke up this morning, it said it was still charging and only showed about 75% full. Huh? I thought. That makes no sense. Now I am in a conference, typing and tweeting away on my MB, with my Eris plugged into it and it shows the lighting bolt in the battery but doesn't show the green bar animation in that battery. Instead, it shows just above the level where it would get yellow. The red charging LED is on too.
Then, after about 1.5 hours of this, the screen goes dead. I hold the power button and the phone reboots (so it had been off). Once it goes through the process, I get the message to connect my charger. Not a warning of 10 or 15% battery. Just connect now and a big empty red battery on the screen. I plug it back in and back to a lighting bolt in the battery but no moving green bar, a red LED above that and the trackball flashing white. In other words, now that I've done a factory re-set, I am getting no charge when plugged into my computer. Haven't tried plugging into the wall yet. I will tonight when I get back to my room, but this is not good. Considering the crappy battery life normally, I plug my Eris into my computer when at work in order to keep it full charged all day. It's also shutting off while plugged into my computer! Since first posting at 10:30 AM today, It is now saying it is charging and showing the battery filling animation, but it's been "charging" since then and has not completed. Battery level is about 25% the moment I unplug it (Settings->Battery) and up time and awake time are identical.
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May 20, 2010
So I did the factory reset and reinstalled all my applications. Everything working fine so far. Previous glitches have not resurfaced. However, now Beautiful widget/HTC clock-weather is acting up. It keeps saying my GPS location is Vilnius. I'm no where near Lithuania. I've updated the progamming &roaming twice and toggled geo location multiple times.
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May 24, 2010
After months of being really happy with 1.5, I ran with OTA 2.1 for about a week.... hated it! While I didn't see any outright bugs, the phone had hugely sluggish response, very poor battery life, etc. Finally decided to to the Factory Data Reset this morning, and voila - lovin' my Eris again.
Things to note:
Before Factory Data reset w/ 2.1 OTA:
- Phone uptime and awake time were almost equal (not good)
- Had the 50% without signal message
- 'Android System' always listed as top user of battery usage (60-70%)
- Even while idle, phone always felt 'warm' (like it was continually running a background process, as evidence by poor battery life)
After Factory Data reset w/ 2.1 OTA:
- Phone uptime and awake time now as expected (awaketime < uptime)
- No more 50% signal message
- Cell Standby and Phone Idle now top users of batter usage.
- Phone now cool to the touch while idle
One thing to note is even after the reset, I still had issues syncing Gmail contacts, and needed to delete the contacts cache.
While I won't conjecture about root cause, I'm hoping Google and VZ learn from this experience, as much of this mucking about is *way* beyond what most 'normal' users would put up with. My wife loves her iPhone and just laughs at me dealing with all this c**p. Besides, I can't remember the last time *she* had to reboot her phone..
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Mar 1, 2010
Just did a factory reset to solve my Gmail and contact syncing issues, and now that the phone is all started up again, I keep getting a voice while doing the *228 option 1 that says "we are unable to program your phone at this time". Anyone have any ideas?
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Aug 10, 2010
So I installed the Evil Eris v3 thingamajig using the Rooting for dummies thread. But I wanna go back, so will a factory reset take care of that for me?
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May 17, 2010
I did a factory reset because i thought it would fix a number of problems i had before and after the 2.1 OTA.
1. HTC's weather app wouldn't update on it's own or manually (sometimes) (not a force close issue)
2. Mobile network issue. Places where i would get 3-4 bars got 1-2 (sometimes 3) and the "D" under 3G mostly changes to the up down arrow. This was on 1.5 and might have to wait maybe another day to see if this continue on 2.1.
3. apps is my main issue. I know all the apps are in the download section on the market and i saved my apps in the SD card but when I reinstalled, scores and profiles from different apps and not there. Is there a way to restore the apps to where there they where before the factory reset instead of the apps acting like it's been just downloaded.
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Jul 7, 2010
I've been using swype on 1.5 and then again on 2.1 OTA. I've always updated to the newest version and I recently did a factory data reset on my eris because I couldn't get messaging threads to delete. After factory reset, I downloaded swype from beta.swype.com on the eris and installed the latest version. For some reason when I use swype the blue guide line is a lot slower than it used to be to catch up to where i swipe my finger. It also has trouble when I circle on a letter to indicate that I want to use that letter twice in a word. That never works now. I tried going into the keyboard calibration settings and resetting the calibration to factory settings. I looked in the swype settings as well. I haven't made any changes them so I'm wonder why the line tracing and understanding what I'm swiping is not even close to as responsive as before.
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Feb 5, 2010
I just did a factory reset because I have tried out bunches of programs and just wanted to start fresh, I did it all the time on all my old phones(palm and winmo) with no problem. It turns out that when you do a reset, not only do you loose all your programs but the phone has to be registered to your account. I got it back up in running, wifi works and so does making phone calls, all my contacts and e-mails are synced and I thought everything was good. I went to the market and it even shows me all the apps I had installed previously, however when I tell it to install something, it just stays stuck on the "starting download.." message...........
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Jul 24, 2010
I received the latest update a couple of days ago. I am like many on the forum that was having issues and growing very tired of this phone.
Issues I was having:
1- Blank display during a call. I have been having the issue of the phone display going blank during a call. The way it's designed to work is that when you place the phone next to your ear the display turns off to 1- save battery and 2- reduce heat. Mine was staying off which made it impossible to traverse a voice response system.
2- Lag during dialing.
3- Time without a signal. ** Retracted - This issue still exists. After rebooting multiple times the issue is back.
Fix - Reset to factory defaults. So far so good. Best the phone has been since updating from 1.5.
Never rooted- Stock versions
fw - 2.1
baseband - 2.42.01.04.27
kernel - 2.6.29-8a03cb9a, htc-kernel@and18-2 #1
build- 2.37.605.4 CL 185970 release-keys
software- 2.37.605.4
browser- WebKit 3.1
PRI - 2.11_002
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Aug 18, 2010
So, first, here's what happened. Did a factory reset of my phone. When it came back up and I went to activate it, no data connection, unable to make phone calls. After 2 hours on the phone with VZW tech support, I can make calls, but have no data connection. They are sending me a "new" one. The concensus of the VZW tech and myself, problem with my phone. 2 days later, my wife resets her phone because of memory usage issues (she had to much on it). Same exact thing happened to her. Being the fiesty woman that she is she is going to a VZW store today to raise holy hell and throughorly degrade the poor rep that she is going to talk to, to get some answers. My question to all my fine fellow Eris users, have you seen this before? If in our position, do we deserve a new phone, and not an eris? Will this happen with a replacement eris due to a fault in the 2.1 update?
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Sep 7, 2010
For the noobs What is the difference? And how do you do both?
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Nov 29, 2010
I know i am not the only one to have this problem, but this phone wont let me delete my messages. When I first got the phone it took 2 seconds to delete a thread of 100... Now I try to delete a thread with even 20 and it force closes or freezes my phone. I am sick of it and I have tried everything, I was even close to taking the phone to the store and getting a different phone. I don't want to spend the money or waste any more time trying to delete these messages so.
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Oct 31, 2010
I bought an Inc on Friday and I love it, best phone I've ever owned. Although my Eris, being my first android, will always hold a place in my heart, lol. My question to the brilliant minds here, If I factory reset and wipe data will it unroot my Eris? I'm selling my Eris tomorrow and advertised it as rooted. I just want to make sure it will still be rooted once I reset/wipe to remove all my info, contacts, etc. P.S. Wanted to thank all the wonderful users in here who have helped me understand and love the android OS. Scary Alien, Erisuer1, Frisco, Dooglad, and everyone else who I haven't mentioned. You're all class acts and I wouldn't know half of what I know if it wasn't for ALL of you
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Nov 26, 2010
I recently upgraded from my 8330 to the eris. On the Curve I was able to import my Facebook friends list to my phones contacts (complete with personal information and pictures). I did some reading around and either I'm too new to the Android OS or the remedy wasn't listed. If anyone has some insight on how to do this w/o a factory reset (if thats the only way let me know I could do that too). Also if I'm not giving enough information let me know too.
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Sep 27, 2010
Why a Froyo factory reset really isn't (plus, a fix for upgrade issues) | Android Central Its in reference to the X but I am going to factory reset tonight and see what happens."If you're one of those folks who is less than pleased with your Droid X after the Froyo update, this one's for you. Android Central Forums member Fabrian was at wit's end, and even talked of ditching his X (blasphemy!) because of the random bugs, general weirdness, and plain old unsatisfactory performance of his unit since the update.His last-ditch effort and ingenuity seems to have paid off. The secret? He has completely disabled the Froyo feature that restores data from previous installs. It's really just a matter of turning off the automatic restore feature before logging back into your Google account. It's a little odd that "Automatic Restore" is still checked by default, even when "Back up my data" isn't, but there you go.The method isn't too painful and does require one more factory reset, but the payoff appears to be a much smoother experience. Makes sense, too restoring data from Eclair to Froyo probably isn't a very good idea even if it is convenient.
We've verified it here, a hard reset in Froyo isn't really a hard reset, as things come back by themselves. Follow Fabrian's instructions, and you will have a pristine Froyo installation on your Droid X (or Nexus One -- Sense on Froyo has no setting for this that we could find). Any troublemaking leftovers will be no more, and won't get downloaded and installed automatically again. If you're being plagued with myriad tiny bugs in your Droid X after the update, give it a try! [Android Central Forums] Thanks Fabrian, nice sleuthing!"
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Aug 8, 2010
I know there was a bulletin on not to do it if you had 2.1, but I was rooted using SS4.6. I had switched ROMs, between about three of them the past week, and didn't do a full wipe, just to be safe. But the phone was starting to get real slow, regardless of the ROM, so I just did a factory reset using Clockwork Recovery and now I don't seem to be getting 3G anymore. I can still get data, just at 1X. It'll say "3G" when idle, but once I'm browsing, it bumps down to 1X again. This couldn't possibly be what was suggested not to do for 2.1 owners, was it? Despite being on 2.2?
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Nov 13, 2010
I've tried both ways. Settings, privacy, reset.Home plus power button while the phone is off.(Sd card is removed by the way)On the system recovery screen it says E:can't open /cache/recovery/commandI've tried using wipe cache partition then wipe and just wipe. It still goes back to my last settings. Even my wallpaper which is of a picture of my son is on there.
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May 3, 2010
If you do a master reset with the Nexus one will you lose all your apps? even the ones that you purchased?
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