HTC Droid Eris :: Factory Data Reset Changed
May 24, 2010
After months of being really happy with 1.5, I ran with OTA 2.1 for about a week.... hated it! While I didn't see any outright bugs, the phone had hugely sluggish response, very poor battery life, etc. Finally decided to to the Factory Data Reset this morning, and voila - lovin' my Eris again.
Things to note:
Before Factory Data reset w/ 2.1 OTA:
- Phone uptime and awake time were almost equal (not good)
- Had the 50% without signal message
- 'Android System' always listed as top user of battery usage (60-70%)
- Even while idle, phone always felt 'warm' (like it was continually running a background process, as evidence by poor battery life)
After Factory Data reset w/ 2.1 OTA:
- Phone uptime and awake time now as expected (awaketime < uptime)
- No more 50% signal message
- Cell Standby and Phone Idle now top users of batter usage.
- Phone now cool to the touch while idle
One thing to note is even after the reset, I still had issues syncing Gmail contacts, and needed to delete the contacts cache.
While I won't conjecture about root cause, I'm hoping Google and VZ learn from this experience, as much of this mucking about is *way* beyond what most 'normal' users would put up with. My wife loves her iPhone and just laughs at me dealing with all this c**p. Besides, I can't remember the last time *she* had to reboot her phone..
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Jun 6, 2010
Just ran reset on my phone twice...it rebooted and nothing was removed! Never seen this before anyone have any thoughts? I'm on CM 5.0.7.1, and haven't seen this behavior before on that or any other ROM. Gonna boot into recovery and do it manually.
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Aug 18, 2010
So, first, here's what happened. Did a factory reset of my phone. When it came back up and I went to activate it, no data connection, unable to make phone calls. After 2 hours on the phone with VZW tech support, I can make calls, but have no data connection. They are sending me a "new" one. The concensus of the VZW tech and myself, problem with my phone. 2 days later, my wife resets her phone because of memory usage issues (she had to much on it). Same exact thing happened to her. Being the fiesty woman that she is she is going to a VZW store today to raise holy hell and throughorly degrade the poor rep that she is going to talk to, to get some answers. My question to all my fine fellow Eris users, have you seen this before? If in our position, do we deserve a new phone, and not an eris? Will this happen with a replacement eris due to a fault in the 2.1 update?
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Sep 24, 2010
A friend is having trouble with the 2.2 OTA, he lost his phones ringing ability, I was gonna suggest a factory reset but he thinks VZW said this will cause him to lose data, like all his apps. Is this correct? If so is there a better solution to try first?
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Apr 8, 2010
After I received the OTA to 2.1 I have noticed more lag when scrolling between home screens, using 2D games is painful with the framerate reduction, and many items that are running in the background without me ever starting them. I also cannot seem to keep them closed either. I can also say that I am getting worse battery life now than I was with 2.0.1. I was wondering what would actually happen if I rebooted into Recovery Mode and did a Factory Reset with Data Wipe. Would this possibly help with the update causing these problems that were not there before?
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Apr 12, 2010
Can you get your data back after factory reset?
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Nov 7, 2010
Well I finally screwed around with my phone untill I messed it up. I rooted yesterday with Visionary. No problem then deodexed no problem. Well I have evidently rebooted and wiped the usr data and done a factory reset. However it says I'm still rooted. It seems like I'm half rooted. How do I get this baby back to fully rooted.
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Oct 2, 2010
So I did a factory reset and all of my downloaded applications were still there. I thought it clears all of your downloaded apps and it was supposed to clear all of my settings. Such as display and sound settings which it also didn't do. Is this the way its supposed to work or not.
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Sep 13, 2010
so i had been having problems with the whole random rebooting issue that some people on the droid x have been having, so i called tech support and i had tried everything that they had suggested except the factory data reset. i was hesitant to do that because it just seems like doing something like that would never let me get my phone to working the way that it used to work. you know the way i had everything set up. well after the phone kept rebooting on its own i decided i would give it a shot. sure enough the phone just doesnt seem to be running the same as it did before. the phone seems to lag more, i am having to touch icons several times at times to make them work. task killer isnt running the way that it should. it just seems like the factory data reset made everything on the phone work just a little bit worse. has anyone else had this experience?
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Jun 26, 2010
I'm having weird issues with my phone (browser crashing, wifi not automatically connecting, etc). I'm wanting to try a factory reset but not sure exactly what it will do. I understand it will remove my applications, but will remove other applications that were installed as part of HTC and verizon? Such as HTC sense, etc? Will I need to call up verizon and get them to reconfigure my phone after a reset?
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May 16, 2010
Can anybody tell me how to do a factory reset on my Eris after installation of the 2.1 OTA update?
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May 28, 2010
I backed up my info and did a factory reset, because I believe it's probably a good idea. Now for some reason, it will not sync right with facebook. None of my contacts pictures are showing. Also, when I go into 'people', and go to the option that allows you to pick who you want to show, (google, facebook, phone, etc...) it shows my facebook contacts as being 0. Anyone know how to get it to sync back properly? I went straight to the sync accounts setting and synced facebook, google, and the weather right from the beginning. But no luck.
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Apr 19, 2010
So, I was one of the people with an Eris that was not receiving MMS messages anymore. Because of this I decided to do a factory reset at the suggestion of some users with the same problem and now that I have done one I no longer have service. I was able to download stuff from the marketplace, but no calls or texts. Whenever I make a phone call it says "welcome to verizon wireless, your service has been temporarily disconnected, please call your customer service representative." I have done *228 to reprogram and activate, I have done it to update roaming, and I pushed 3 and activated the phone again but said it was already active.
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May 20, 2010
I just did the factory reset and now cannot send, and probably receive, sms messages. I get a SMS Error: General Problems. Cause Code 34 Error Class 2. I did a second factory reset in hopes that the error would go away but it's still happening. Does anyone know what I should do?
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Oct 14, 2010
Can a factory reset be done after root.
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Jun 11, 2010
I decided to factory reset my phone.I did the power off, hold volume down and power up at the same time. I got a menu from that and selected "clearstorage".It went to a screen with a pic of my phone and a red triangle with an exclamation point through it.
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Apr 8, 2010
How do you perform a Factory Reset on 2.1 Leakb.
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Apr 28, 2010
I backed up my apps in anticipation of a factory reset and nothing since then. so since i switched back to sense yesterday, i have noticed that when off the homescreen for too long, like while browsing the internet, when i return to the homescreen, sense reboots itself. black HTC screen comes up and sense gets a reboot. i figure maybe this is because the OS is used to switching sense to the background because i was running helix for so long.
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May 13, 2010
If I already rooted to one of the 2.1 leaks will I have to do a factory reset to upgrade to the official? If so would I have to talk to Verizon to get my phone set up again? (IE: Service?) Sorry, I'm kind of knew to this .
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May 20, 2010
I did this factory re-set last night to try and take care of some pretty bad keyboard lag in the browser and a few other sniggly problems which seem better. BUT now I have a pretty major issue I have never encountered before. When I plugged into a USB on my macbook last night to charge only, the indicator showed it was charging. When I woke up this morning, it said it was still charging and only showed about 75% full. Huh? I thought. That makes no sense. Now I am in a conference, typing and tweeting away on my MB, with my Eris plugged into it and it shows the lighting bolt in the battery but doesn't show the green bar animation in that battery. Instead, it shows just above the level where it would get yellow. The red charging LED is on too.
Then, after about 1.5 hours of this, the screen goes dead. I hold the power button and the phone reboots (so it had been off). Once it goes through the process, I get the message to connect my charger. Not a warning of 10 or 15% battery. Just connect now and a big empty red battery on the screen. I plug it back in and back to a lighting bolt in the battery but no moving green bar, a red LED above that and the trackball flashing white. In other words, now that I've done a factory re-set, I am getting no charge when plugged into my computer. Haven't tried plugging into the wall yet. I will tonight when I get back to my room, but this is not good. Considering the crappy battery life normally, I plug my Eris into my computer when at work in order to keep it full charged all day. It's also shutting off while plugged into my computer! Since first posting at 10:30 AM today, It is now saying it is charging and showing the battery filling animation, but it's been "charging" since then and has not completed. Battery level is about 25% the moment I unplug it (Settings->Battery) and up time and awake time are identical.
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May 20, 2010
So I did the factory reset and reinstalled all my applications. Everything working fine so far. Previous glitches have not resurfaced. However, now Beautiful widget/HTC clock-weather is acting up. It keeps saying my GPS location is Vilnius. I'm no where near Lithuania. I've updated the progamming &roaming twice and toggled geo location multiple times.
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Mar 1, 2010
Just did a factory reset to solve my Gmail and contact syncing issues, and now that the phone is all started up again, I keep getting a voice while doing the *228 option 1 that says "we are unable to program your phone at this time". Anyone have any ideas?
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Aug 10, 2010
So I installed the Evil Eris v3 thingamajig using the Rooting for dummies thread. But I wanna go back, so will a factory reset take care of that for me?
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May 17, 2010
I did a factory reset because i thought it would fix a number of problems i had before and after the 2.1 OTA.
1. HTC's weather app wouldn't update on it's own or manually (sometimes) (not a force close issue)
2. Mobile network issue. Places where i would get 3-4 bars got 1-2 (sometimes 3) and the "D" under 3G mostly changes to the up down arrow. This was on 1.5 and might have to wait maybe another day to see if this continue on 2.1.
3. apps is my main issue. I know all the apps are in the download section on the market and i saved my apps in the SD card but when I reinstalled, scores and profiles from different apps and not there. Is there a way to restore the apps to where there they where before the factory reset instead of the apps acting like it's been just downloaded.
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Jul 7, 2010
I've been using swype on 1.5 and then again on 2.1 OTA. I've always updated to the newest version and I recently did a factory data reset on my eris because I couldn't get messaging threads to delete. After factory reset, I downloaded swype from beta.swype.com on the eris and installed the latest version. For some reason when I use swype the blue guide line is a lot slower than it used to be to catch up to where i swipe my finger. It also has trouble when I circle on a letter to indicate that I want to use that letter twice in a word. That never works now. I tried going into the keyboard calibration settings and resetting the calibration to factory settings. I looked in the swype settings as well. I haven't made any changes them so I'm wonder why the line tracing and understanding what I'm swiping is not even close to as responsive as before.
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Feb 5, 2010
I just did a factory reset because I have tried out bunches of programs and just wanted to start fresh, I did it all the time on all my old phones(palm and winmo) with no problem. It turns out that when you do a reset, not only do you loose all your programs but the phone has to be registered to your account. I got it back up in running, wifi works and so does making phone calls, all my contacts and e-mails are synced and I thought everything was good. I went to the market and it even shows me all the apps I had installed previously, however when I tell it to install something, it just stays stuck on the "starting download.." message...........
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Jul 24, 2010
I received the latest update a couple of days ago. I am like many on the forum that was having issues and growing very tired of this phone.
Issues I was having:
1- Blank display during a call. I have been having the issue of the phone display going blank during a call. The way it's designed to work is that when you place the phone next to your ear the display turns off to 1- save battery and 2- reduce heat. Mine was staying off which made it impossible to traverse a voice response system.
2- Lag during dialing.
3- Time without a signal. ** Retracted - This issue still exists. After rebooting multiple times the issue is back.
Fix - Reset to factory defaults. So far so good. Best the phone has been since updating from 1.5.
Never rooted- Stock versions
fw - 2.1
baseband - 2.42.01.04.27
kernel - 2.6.29-8a03cb9a, htc-kernel@and18-2 #1
build- 2.37.605.4 CL 185970 release-keys
software- 2.37.605.4
browser- WebKit 3.1
PRI - 2.11_002
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Oct 11, 2010
If I perform a Factory Data Reset on my phone, will this permanently delete my Gmail account (contacts, calender, emails)? Or will I able to retrieve my account once again after the Factory Data Reset?
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Sep 2, 2010
I have not yet gotten the OTA update for 2.2 on my phone, but I am assuming that it will be here soon and once I do get it I am also assuming that I will most likely need to do a factory reset after reading all the problems that members on here are encountering. Now I already have AppBrain installed and have my apps synced to my online account so I can easily download them again if I do a factory reset. My questions however though are the following 1) Is there any way to preserve application data such as the notes I had in a notepad application before doing a factory reset? 2) Is there any way to keep calendar data and contact data if they were inputted as phone data entries and not synced via Google?
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Jul 13, 2012
how to reset factory settings? not data.
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