HTC Droid Eris :: 2.1 Update Broke My Contacts
May 19, 2010
I did the over the air 2.1 update and now my People app sync'd all 2000 of my Gmail contacts and there appears to be *no* option to sync just the 'My Contacts' group of my Gmail account.There was an option for that in Eris 1.5 (although I remember it being a little hard to find). But I've searched everywhere, and there is no "Sync Groups" option on any of the tabs of the People app. I also tried wiping the Contacts Storage app and resyncing, but that was no help. There are no options in Settings->Accounts & Sync either.This is a crippling regression bug, how could they have shipped the 2.1 update like this? Or am I just missing some hidden sync option?
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Aug 19, 2010
I received notification this morning that my phone was ready for an update! Unfortunately after the update rebooted the phone it stopped at the Moto symbol and would not go any further. Called verizon and walked throught he normal battery pull and factory reset to no avail. The only answer they had was to send me a replacement phone which will be here to tomorrow. Bummer it broke but good customer service softened the issue.
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Sep 9, 2010
Right is updated with this new OTA update, however, i forgot to put my goldcard in so now ive lost wifi and god knows what else, i remember there beign a thread (maybe to do with orange handsets) but i cant find it. And is it fixable?
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Sep 24, 2010
I just did the update yesterday on my EVO and now google maps is completely gone. I've tried rebooting but that hasn't helped me either. Anyone else having this issue or know what I can do to fix it?
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Jun 29, 2010
Is anyone else having this issue? Ever since the OTA update yesterday, if I am on the phone and another call comes in, at that very moment, the current call I am on gets disconnected and I have to click either "answer" or "reject" button. Its like the WAITING part of call waiting doesn't work anymore. like the phone can only handle 1 call at a time. I've tried rebooting but dont know what else to try.
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Jun 30, 2010
I have installed the 2.1 update on my HTC Hero yesterday, and happy as a puppy I instaleld my streaming app... Just to discover that it won't stream decently... It has to stream an mp3 stream and it works on my ADP 1.6 device, on a Samsung Galaxy S test-device (with 2.1) and on the 2.1 emulator...
Logcat is gettign the follwoing errors :
06-30 10:14:18.360: INFO/AudioPolicyService(56): stopOutput(): before lock
06-30 10:14:21.259: DEBUG/dalvikvm(1906): GC freed 28 objects / 1944 bytes in 186ms
06-30 10:14:21.439: INFO/AudioHardwareMSM72XX(56): AudioHardware pcm playback is going to standby.
06-30 10:14:21.439: DEBUG/StreamProcess(56): OutputStreamProcess::ResetAOLC()
06-30 10:14:22.919: INFO/AudioPolicyService(56): startOutput(): before lock
06-30 10:14:22.987: INFO/AudioHardwareMSM72XX(56): AUDIO_START: start kernel pcm_out driver.
06-30 10:14:26.329: DEBUG/dalvikvm(287): GC freed 11 objects / 488 bytes in 268ms
06-30 10:14:47.789: INFO/AudioPolicyService(56): stopOutput(): before lock
06-30 10:14:50.879: INFO/AudioHardwareMSM72XX(56): AudioHardware pcm playback is going to standby.
06-30 10:14:50.879: DEBUG/StreamProcess(56): OutputStreamProcess::ResetAOLC()
06-30 10:14:53.911: INFO/AudioPolicyService(56): startOutput(): before lock
06-30 10:14:54.022: INFO/AudioHardwareMSM72XX(56): AUDIO_START: start kernel pcm_out driver.
The result is a playing player, which stops (pauzes) every 10 seconds, the restarts This will work for about 8-10 restarts and then will simply stop without ever thrwoing an exception or something like that Which makes it somewhat difficult (if not impossible) to catch for us developers So has anyone been experiencing the same problem ? Does anyone have a clue if in this update another OpenCore lib has been used ? Does anyone have any solution ?
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Jan 3, 2010
I wanted to manually upgrade my eris but I wanted to back up all my contacts first. I find out the HTC sync doesn't work with windows 7 =[ I tried for about 2 hours and gave up on that one. I noticed you could sync your phone with your gmail account you used on the phone. Only I forgot which one that is I don't ever use gmail so I don't know what email I made. I really want to update it because I'm so impatient but I don't want to have to redo all my contacts.
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May 16, 2010
This is terrible, I do the upgrade, and now I have 2 contacts in my phone. Not to mention 'people' is not anywhere to be found. Where is the contact book now?
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May 15, 2010
I need help recovering my contacts. I installed the update and things seem to be going well but I can't figure out how to get my contacts back into my phone. Can someone please help? Thanks
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May 16, 2010
I didn't back them up on google, But I while back I backed them up though an app on my LG dare on the verizon server, how do I get them back?
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May 16, 2010
So I just recently updated to the 2.1 and I've been having lots of trouble with contacts. Every single one of my contacts in my call history is listed as unknown even though I have them all in "people". Furthermore, when I go to Messages>Compose message and type in a person's name in where it says "To" they do not come up in the search results despite being part of of my "people" contacts. Is there anyway I can fix this without having to reset my enitre phone?
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May 16, 2010
This might just be me being picky, but... after the update yesterday, when I go to select multiple contacts to send a text to it now gives a list of EVERYONE in my phone book and facebook friends listing their home/email/cell phone numbers all individually, which caused the list to go from about 50 names to scroll through to over 300. Now before the update when I went to select multiple contacts to send a text to it was just the list of the people who's phone numbers I have in my phone. (BTW, this is the stock messaging feature, not an app or any of that). I've looked for hours for a setting to only show phone numbers and not to show facebook contacts in the text selection but no luck at all. Can you guys help a semi tech savvy guy out here?
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May 25, 2010
I have a Droid Eris. I have sent my contacts from my phone to my gmail account before. After the Android update I can not send the contacts from my phone to my gmail account. How can I send my phone contacts to my gmail account?
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Sep 1, 2010
I just manually updated to 2.2 (successfully) but I started to panic when I couldn't find the camera shots category in the new gallery app. I mounted the phone to my computer and found the photos on my phones internal memory, so they're all safe, but I still cant view them on my phone. Also, whenever I take a picture and try to go back to review it later, I get a "no photos found" error, and the new photo doesn't show up in the directory of the previously "lost" photos from prior to the update. It's safe to say that I'm utterly bamboozled. Anyone else experiencing this issue or know how to fix it?
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Dec 15, 2009
I logged in to my gmail and needed to send email and it wouldn't suggest contacts anymore. I went into contacts and all of them gone except the ones that only had email field filled in. The groups that i created are there but no contacts.
I went into my phone and google contacts are there but they won't sync, errors out with "sync is temporary down".
All this creates another problem for me, I have phone contacts and google contacts in my Eris. Phone contact are synced to PC and all is good but I need my google contact in my gmail so I can email people and I have no way of putting them back to gmail and don't even know how to back them up.
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Aug 4, 2010
OK this is weird, I haven't really taken much pics with my Droid X until recently. First time I had the phone, the camera button worked great, took a few pics here and there just to test it out. Have not used it since then, until recently. It was working fine after taking a few shots but from some reason, it won't take any pics now. Also pressing the camera button does not open the camera app at all now (it used to before).I know it's two stages, autofocus then press all the way down to take the pic, but it aint working. I slowly press it for autofocus, nothing happens. I then completely press it down, still nothing. Sometimes it does look like it focuses really quick then the LED light flashes for a moment but camera does not take the pic (no click or anything). And now it hardly even does that anymore. I tried a camera app that has the buttons on screen and that works taking pics so I'm guessing its my camera button... Anyone had this issue?This really sucks, I'm going to have to take this to VZ store near my house, if anything would they replace it with a new phone or a refurb?
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Nov 8, 2010
First one broke 2 weeks ago I don't know what from but I've never dropped the phone with the case on and next thing I know I took it out of my pocket and the face plate was broken in the top right corner.This evening as I was walking home with my phone and case on it that I just got replaced about 5 days ago I dropped my phone screen down first, I thought it was done. Luckily it was safe though again the face plate is broken on my case.
I'm getting yet another replacement from Otterbox which is good..Really wish I could get a refund or voucher to use on their site for the cost of the case.
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Aug 15, 2010
My power button on my droid broke, like it is just "stuck" for some reason....will Verizon cover this under the standard one year manufacturer warranty??
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Sep 24, 2010
When my girlfriend got her Eris about 4-5 months ago Verizon was kind enough to copy her contacts from her Razor phone to her new Eris. However she now needs to return the phone for service (silent call bug) and she went to G mail to ensure all her contacts was backed up... they are not. It seems the contacts are stored on her phone (Eris) and not in g mail. How can we import all of her contacts from the phone memory into G mail?
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May 16, 2010
I did my update manually earlier today without any problems (all of my contacts were Google).I have a question for my sister's though:How do you convert all of your Phone contacts to Google contacts? I don't want to do the .csv backup and all that just sync all Phone and Google contacts to Google. The reason is because when Verizon transfers your numbers, they get saved as Phone contacts but from what I understand,the update only re-syncs your Google contacts.So is there a quick/easy way to do this?She is not very tech-savvy.I just want to make sure she does this before she upgrades,so she doesn't lose all of her phone numbers.
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Apr 9, 2010
Worked perfect in my car every day until I installed the update, now it connects and doesn't send any audio to the car... just keeps playing through the phone speaker. Wtf happened?
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Oct 6, 2010
All of a sudden I had a contact mix with another and I am unable to edit that contact. If I try to add a new contact after saving it the contact does not get added to list. I don't know where it went. I did a battery pull and still no luck.
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Jun 6, 2010
I recently called someone and wanted to add them to my contact list. In call history, I clicked the little file picture and added their name, saved it as a google contact, and saved it. If I go to People, the name doesnt appear. So I went to the People app, entered their info, made it a google contact, saved. Still didnt work. Even manually synced my google account. So then I changed the "view" to show every option and slowly ticked off each box til I realized that only if "show auto gmail contacts" is ON does my new contact appear. It was also "linked" to 3 other contacts (the same one that I kept adding over and over wondering why it wasnt appearing). So, of course I do NOT want everyone I've ever e-mailed in my contact list, so the question is, how can I add/save any contacts and make them appear in People?
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Dec 8, 2009
I did the manual update everything went fine all is well..then i went to see someones number and boom its not there..i had 30 contacts before update and now i had 7
I dont use any google syncing
Luckily i had a backup app on there so was able to restore them all but dont know why this happened
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Dec 11, 2009
I got the update today and all but one of my contacts is gone. I resynced it with my facebook and poof all gone. They appear when I search for them and are still under my messages. Anyone know how to get them back?
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Nov 4, 2010
Does my contact list need the socialnetworking.apk to update the data for the contacts from FaceBook? (pictures, status.)My "last" updated was a date AFTER I removed the .apk, but since then it was stuck basically on the 24th of Oct.Pictures I know are different on facebook dont come to my phone.I tried deleting and re-adding the account, and that fixed it, but thats not a long term solution.Does it need that APK or not? If not - how do i get it to sync more often?
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Sep 2, 2010
might as well suggest this now but could we get a sub forum for roms since birdman broke motorola.
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Nov 30, 2010
After updating my phone i noticed i cant find half my contacts. how can i get the contacts back to my original ones
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Jul 16, 2012
Every since i updated to ice cream sandwich i cant seem to stop my youtube contacts from showing up in my contacts. i change the display options and it lasts maybe a half hour until they suddenly reappear.
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Oct 21, 2010
Does anybody know how to make my Droid update facebook profile pics in my contacts? They have never updated since my initial contacts setup?
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