HTC Droid Eris :: Contacts Coming Up As Unknown After 2.1 Update
May 16, 2010
So I just recently updated to the 2.1 and I've been having lots of trouble with contacts. Every single one of my contacts in my call history is listed as unknown even though I have them all in "people". Furthermore, when I go to Messages>Compose message and type in a person's name in where it says "To" they do not come up in the search results despite being part of of my "people" contacts. Is there anyway I can fix this without having to reset my enitre phone?
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Nov 24, 2009
When I got my new Eris, the Verizon guy offered to swap my contacts from my old phone to the new one (as usual). He did so. After getting home, I noticed he'd also downloaded all the accumulated contacts 9 mostly crap) from my Google Mail account as well. I went and deleted them all but now I keep getting a notification saying that I deleted TOO MANY? It then gives me three choices, one of which is delete them. The notification keeps coming back.
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Jan 3, 2010
I wanted to manually upgrade my eris but I wanted to back up all my contacts first. I find out the HTC sync doesn't work with windows 7 =[ I tried for about 2 hours and gave up on that one. I noticed you could sync your phone with your gmail account you used on the phone. Only I forgot which one that is I don't ever use gmail so I don't know what email I made. I really want to update it because I'm so impatient but I don't want to have to redo all my contacts.
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May 16, 2010
This is terrible, I do the upgrade, and now I have 2 contacts in my phone. Not to mention 'people' is not anywhere to be found. Where is the contact book now?
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May 15, 2010
I need help recovering my contacts. I installed the update and things seem to be going well but I can't figure out how to get my contacts back into my phone. Can someone please help? Thanks
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May 19, 2010
I did the over the air 2.1 update and now my People app sync'd all 2000 of my Gmail contacts and there appears to be *no* option to sync just the 'My Contacts' group of my Gmail account.There was an option for that in Eris 1.5 (although I remember it being a little hard to find). But I've searched everywhere, and there is no "Sync Groups" option on any of the tabs of the People app. I also tried wiping the Contacts Storage app and resyncing, but that was no help. There are no options in Settings->Accounts & Sync either.This is a crippling regression bug, how could they have shipped the 2.1 update like this? Or am I just missing some hidden sync option?
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May 16, 2010
I didn't back them up on google, But I while back I backed them up though an app on my LG dare on the verizon server, how do I get them back?
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Jan 27, 2010
Just saw this article at Brighthand. HTC Hero Getting Android OS 2.1 in Early Spring.I would assume that may mean the Eris is also going to have to wait until Spring time as well?
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Oct 13, 2010
Here is a thread from the Motorola forum. It is a list of the issues caused by 2.2 that are being fixed in a software update.
https://supportforums.motorola.com/thread/38876
Look for other threads from Matt for more good info.
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May 16, 2010
This might just be me being picky, but... after the update yesterday, when I go to select multiple contacts to send a text to it now gives a list of EVERYONE in my phone book and facebook friends listing their home/email/cell phone numbers all individually, which caused the list to go from about 50 names to scroll through to over 300. Now before the update when I went to select multiple contacts to send a text to it was just the list of the people who's phone numbers I have in my phone. (BTW, this is the stock messaging feature, not an app or any of that). I've looked for hours for a setting to only show phone numbers and not to show facebook contacts in the text selection but no luck at all. Can you guys help a semi tech savvy guy out here?
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May 25, 2010
I have a Droid Eris. I have sent my contacts from my phone to my gmail account before. After the Android update I can not send the contacts from my phone to my gmail account. How can I send my phone contacts to my gmail account?
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Sep 24, 2010
My phone freezes up at least 6 times a day after the update. I have to do a battery pull to get it going again. I did a factory reset and formatted the sd card same thing happens. I called Verizon and they said they are having lots of calls from people with the same issue and a new software update will be coming out to fix it. She said that if they sent me a new phone it would have the same issue. Has any one else been told this?
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Aug 16, 2010
Having all my facebook contacts who have their mobile nos on their profile coming up in my contacts and all the ones with their birthdays coming up in my calendar. Any idea how I can stop this because it's annoying having all this info I don't want amongst the stuff I do.
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Oct 14, 2010
Moving on, my problem has to do with "Call-History". What I've noticed is that while I can see the phone-numbers of people in my contacts list people whose number I do not have show up as, bear with me, "Unknown". When I navigate to "Call History", (Say a friend whose number I don't have calls me). I can't add their number to my contact list. This is an increasingly frustrating problem for me. I'll navigate to the "Call History" screen and find that there's no way for me to identify what numerical-phone number called me. There will simply be the designation; "Unknown", while holding down on the entry (while the time/length of the call can be viewed). There is no way to add nor even view, the again, [Unknown] number to my contact list. Phones are ultimately communication devices, if I can't find a solution, well, I'm convinced that I'm going to have to down-grade from a smart-phone to something capable of recording and adding unknown numbers.
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Jan 14, 2010
My gmail has been weird for some reason the past few days and hasn't been refreshing as set in my settings. Anyone else having a problem like this?
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May 28, 2010
Has anyone found any good call blockers to prevent unknown callers from junking up your voicemail? I've heard about GBlock and aFirewall but they're not complete solutions. looking for something that shuts down an unwanted caller with NO voicemail option. Even better - an app where you put in the numbers you wish to accept and have anyone else who calls in get rejected instead of having to enter numbers you want to have blocked.
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Feb 23, 2010
when we get the 2.x update will the market also be updated to the better one or not? thats if anyone knows
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May 22, 2010
Android 2.2 Coming To Most HTC Phones -- Smartphones -- InformationWeek
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Jan 29, 2010
Don't know if this has been posted yet but, Otterbox is soon releasing a case for the Eris. Looks fairly basic (thin profile) almost looks naked.HTC Droid Eris Commuter Case // OtterBox.com
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Nov 29, 2009
My gmail was coming in pretty fast, now today it isn't. I have to manually refresh it now. Maybe I changed something, if so can you direct me where I need to check please? They are not showing up in my notification nar at this time (after refresh) either. I really like that bar too! Also, the data sycnronizing or connected HTC Sync icon (right by the gps and 3g icons) keeps coming on and off every few seconds. Is this normal? While I'm at it, the 3g icon's arrows (up and down) do the same thing all the time.I'm a yahoo guy and setup my gmail to import my yahoo, now all day it hasn't been when refreshing, etc. Gmail issues today perhaps? I think from all of my reading on here and messing with the phone I did something perhaps?
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Mar 5, 2010
Anyone else have this problem? about 1 out of 4 calls the people on the other end (whether they call me or i call them) can hear me but i can't hear them. just happened again, though this time i tried 5 times in a row to make a call and it apparently went through but i had no audio. finally on the 6th try i could hear. also, i received a call but the phone never rung.
on an unrelated note i just had to resign into google. and a couple of forced close problems. hoping this isn't 2.1 related. though i had the audio problem before.
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May 3, 2010
I am running 1.5..When I get a 2nd incoming call my phone does a lond double beep and cuts out current call..I can't hear the 1st caller and they can't hear me...Has anyone had this problem and if so how can I fix it...Verizon of course has never heard this complaint..I did a full reset...Even with just stock apps it does this..They offered to send me a refurb one...
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Nov 15, 2009
Anyone have a problem with the onscreen keypad not coming up when a call is in progress? My credit card company called me with an automated message to notify me about possible fraud on one of my credit cards. At one point to continue with the call, I had to press "1", but the onscreen keypad would not come up when I tapped on the keypad icon. I kept tapping but nothing happened, and ended up losing the call. The keypad icon has worked on other calls, just not this one.
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May 22, 2010
When I ended a call and went back to the home screen. I wanted to text someone. But when I pushed the message icon the end call screen kept coming up and when I went on the internet and went back to home screen later on today it brought up google home page over and over instead of the message app. I am using the one that came with the phone. I am on 2.1
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Nov 4, 2009
I am syncing my contacts with Exchange. My contacts within Exchange are proper - everything looks good within my Outlook contacts, and they sync fine to my phone.
However when someone calls me that is stored within my phone, their name comes across as Unknown. Anyone have any ideas how to get my phone to handle contacts better?
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Mar 24, 2010
Some how cities that I have never added show up on the weather widget. New York and Detroit come up often.
I delete them and they keep coming back.
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Dec 15, 2009
I logged in to my gmail and needed to send email and it wouldn't suggest contacts anymore. I went into contacts and all of them gone except the ones that only had email field filled in. The groups that i created are there but no contacts.
I went into my phone and google contacts are there but they won't sync, errors out with "sync is temporary down".
All this creates another problem for me, I have phone contacts and google contacts in my Eris. Phone contact are synced to PC and all is good but I need my google contact in my gmail so I can email people and I have no way of putting them back to gmail and don't even know how to back them up.
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Aug 30, 2010
Whenever an unknown number texts me, my phone is adding random facebook contacts to those numbers. For example, Orange texted me and it came through as being from this guy who is a friend of a friend who i have on facebook. It adds his name and profile picture to the top of those texts though and it's really annoying. It also started doing it with a second person (totally unrelated to the first), this time for texts from my bank. What i have discovered is that on facebook they both have a line in their info which says 'Mobile Number: " but then no mobile number (shown in the picture below), so i presume they've both put a space there and for some reason my phone has taken this and linked them to these unknown numbers. I've deleted both "Facebook for HTC Sense" sync and "Facebook" sync (not desirable, because i like seeing peoples profile pics and birthdays in my phone contacts), but it still happens. I also tried unlinking the first person from all of the links it had made, but that didn't work either. I have a HTC Hero running 2.1.
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Aug 21, 2010
Dozens of unknown names and numbers have appeared in my Samsung Captivate's contacts list. The numbers appear to have area codes from my state but with names like Joe Blow Repairman, they must be a fake. My contacts list is sync'ed with Google Gmail but I don't see these numbers on my contacts list when I log into Gmail. Is this a known virus from an App I installed? What should I do?
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Aug 3, 2010
After the update, all my music became unknown artist. And also, swype is not working.
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