Motorola Droid :: Contacts Disappeared After Update
Dec 11, 2009
I got the update today and all but one of my contacts is gone. I resynced it with my facebook and poof all gone. They appear when I search for them and are still under my messages. Anyone know how to get them back?
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Nov 4, 2010
I just found out about this, so this really isn't a problem anymore. Feel free to lock this. I was going to write a wall of text, but I'll just skip to tl;dr.
- I rooted my phone about 2 weeks ago with no problems (with DoRoot)
- last night I installed rom manager and bootstrapper as well as REVOlution for Apex
- at some point, my phone contacts disappeared
- failed my attempt to revert to stock with factory data reset
- downloaded RSD lite and Dx 2.2 sbf from http://rootzwiki.com/
- installed it through the bootloader
- attempted to root (with DoRoot again) but command prompt doesn't recognize adb as an internal/external command
- I followed these directions, all 3 sections, and it still doesn't work (How To: Set Up ADB/USB Drivers for Android Devices | TheUnlockr)
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May 17, 2010
Running a a droid with the stock 2.2. Sat night they all disappeared as did any call history. Tried importing from SD card and they would not sync. When I try the names flash with a progress bar saying that its syncing... but they never show up in my contacts list. Also tried importing from my gmail account and that was useless too.
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Mar 20, 2010
Turned on my phone this morning and besides getting emails I had an update notification. I used the advanced task killer before I actually clicked on anything and the update disappeared on me. I know, shouldnt have done that, just force of habbit when I first turn on the phone everyday. Anyhow, I re-booted my phone thinking it might come back and it didnt. I then checked for system updates on the phone and it said there werent any. Just checking to see if anyone else has ever had something like this happen to them.
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Jun 23, 2010
i was using handcent sms all fine. until yesterday when i updated the app. my contacts name shown in the app disappeared!!
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Jul 22, 2010
This is ridiculous. it just disappeared out of nowhere. I'm thinking i might just return my droid x
heres my other problem with the camera: http://androidforums.com/support-troubleshooting-droid-x/129512-video-quality-has-been-tremendously-bad-since-update.html
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Oct 8, 2010
Suddenly some contacts disappeared from my Milestone after a synchronization. However the weird thing is that when i added manually the number of the person, automatically it brought up the photo that i previously had of the contact!
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Oct 23, 2010
I have a UK Motorola Milestone running Android 2.1-update 1.
Yesterday all my contacts and my google accounts, to which they were synchronised, disappeared. Just like that, out of the blue.
I tried to add the google account again, but I keep getting a "can't establish reliable data connection" error. It is not a network access issue because internet and email (imap, not gmail) work fine, plus I tried with two different SIMs and with Wi-Fi, but to no avail.
I read about people deleting some files from their rooted Android and/or hard resetting their phones, but these fixes don't seem to always work and I'd rather try something else first.
I must say that, even though I like Android, I am getting very annoyed at how unreliable and buggy it has proven compared to my iphone and blackberry. Is it too much to ask to have a phone that doesn't reboot every other minute and that doesn't delete your contacts?
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Dec 8, 2009
I did the manual update everything went fine all is well..then i went to see someones number and boom its not there..i had 30 contacts before update and now i had 7
I dont use any google syncing
Luckily i had a backup app on there so was able to restore them all but dont know why this happened
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Nov 4, 2010
Does my contact list need the socialnetworking.apk to update the data for the contacts from FaceBook? (pictures, status.)My "last" updated was a date AFTER I removed the .apk, but since then it was stuck basically on the 24th of Oct.Pictures I know are different on facebook dont come to my phone.I tried deleting and re-adding the account, and that fixed it, but thats not a long term solution.Does it need that APK or not? If not - how do i get it to sync more often?
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Oct 21, 2010
Does anybody know how to make my Droid update facebook profile pics in my contacts? They have never updated since my initial contacts setup?
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Oct 5, 2010
How does one update the facebook or twitter pic in the phone contacts? Several of my contacts have new facebook pics, but they are not refreshing on my phone.
Ive tried the menu button while in contacts, and I don't see a refresh button.
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Jun 14, 2010
I had most of my contacts in groups (Family, Friends, VIP, Co-Workers) and some in the ALL section. When adding a contact sometimes, the phone seemed to be a little buggy and finicky when deciding whether it actually wanted to classify the contact in the group i assigned it to or just leave it on that first set of "ALL". So i went through and unassigned all grouped contacts from any group, thinking they'd just sit in the ALL section. (I'm talking about the stock People app on the phone, btw) So anyway, they're not there. They're just gone from the People app all-together. All the info and pictures are still present in my call history and when i select one of them, the contact still exists and i can add them back into any of the groups, but not just have them show up in the ALL section.
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Sep 14, 2010
Sync my pix apk sucks. removed some bloat ware using titbck up. I backed all apps b4 removing. But titbck up won't let me restore them. They have a strike through line on them. I need the social networking.apk and motoblur contacts sync apk. Can somebody up loaf or let me know how to restore them. I'm thinking about sbf'or will a factory data reset be ok?
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Sep 26, 2010
When I bought my Fascinate yesterday, all my contacts and Facebook contacts were synced to the fascinate. Then today, all of my contacts and fb contacts disappeared. Is there anyway I can get them back? All my gmail contact information remained, but all contacts with phone numbers and FB Contact Information was lost!
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Aug 25, 2010
This is the second time this has happened. All of the sudden, without warning, all my contacts are gone. I sent a text not 10 mins ago, at that point everybody who I'd texted had their names and photos next to the texts. Now, I'm left with just a bunch of numbers. I checked my "Contacts" app, and it's empty. It did the same thing about a week ago, but it was early and I had a Nandroid backup from the night before, so I only lost about two texts. My last backup is from two days ago, too much for me to restore back that far. Any idea a) WHY this would happen, as randomly as it did? and b) How to get back any contacts that might not transfer from a GMail/Facebook Sync? Would this be a problem with the phone, or something I did to the phone that would make it do this literally randomly?
I guess I'll throw in that I mainly use Handcent, have ChompSMS on here as well, and haven't used the default messaging app since I downloaded Handcent. I also am no longer able to sync Facebook it appears.
Also, contacts are the only thing missing. All other data is still there, along with all apps and even my homescreen layout is still intact.
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Feb 22, 2010
I bought my fionce a samsung moment. She loved it, touch screen keyboard. Well i've taken her to the first step of up to date phones and this darn thing is frustrating! I'm pretty smart when it comes to phones and computers...but wow. It was overwhelming just for me, so imagine how she feels!
We just got her the phone yesterday and got it working, but I had to do a factory restore with sprint to get google going. The guy was really cool and helpful.
So this morning I got a text after she took the girls to school and she was heading to work that all her contacts we're gone. I've read on other posts to put all other contacts checked and it should be fine. So hopefully it works. Is there a way to save contacts to the mirco SD card at all? I'm just trying to look for better solutions. I see a lot of the same problems on here that I'm having. I don't know where to start. I've dabbed around with linux (mainly ubuntu) but that was 4 years ago and my linux memory has fried. Rooting her phone my be dangerous for me to do.
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Dec 27, 2009
All my 300 odd phone contacts disappeared without a trace, luckily I had synced earlier! Is this a common issue, does anyone know what happened?
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May 11, 2010
All my Outlook contacts and calendar suddenly disappeared. Using Droid with firmware version 2.1 update 1. Anyone else experience this? Forum has a couple of posts but mostly they seem to be related to operator error. FYI, I don't use the Google method discussed here to sync. I sync via an ap named CL USB Sync but had not used it in awhile.
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Nov 25, 2010
Been running Rubix since 1.6 release. Recently updated to 1.8.9. Been running it for a day then decided to theme it. I put Buyers Beware on it and ran it for half a day. Ran great!! Saved a backup and then flashed back to my bare 1.8.9 backup and installed Sinful Blue theme. Ran this theme for a day. Last night I noticed that my Settings menu was missing. It wasn't there. Couldn't find it anywhere. Opened spare part to look at battery info and it forced closed. Then I noticed that everything in spare parts FC'ed. Fed up I flashed back my good Buyers Beware backup. Once rebooted there was no service. Funny, unlocked the phone and there is no dialer. It says that application isn't loaded on my phone. Also my contacts app is gone. Gettin' worried. Flashed back to my bare 1.8.9 backup and everything works great. For kicks and giggles I rebooted recovery and loaded the Buyers Beware theme again, the one that worked great when I first installed....NO DIALER AGAIN! Back to bare 1.8.9 I go.
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Oct 21, 2010
So for some reason my vibrate will no longer work on texts (haven't got any calls yet should probably try it). A couple of my buddies are having problems with theirs not vibrating too however I did just root and they're running on stock stuff (one just dropped his on his driveway though so he thinks that's the reason).
Is it do to rooting or is it happening to anyone else?
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Jul 25, 2010
I can access my contacts through the group lists (have had to create a group with all contacts) but when i go to my people list only my personal contact shows up.
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Oct 28, 2010
I have a Samsung Galaxy S, international version, not SIM-locked, not rooted, running Android 2.1-update1. Today I suddenly noticed that my Contacts icon has disappeared from the bottom bar (so I'm not talking about any widgets or shortcuts which the user can manipulate, it's the one which is supposed to sit between the Phone and Messaging icons). The contact data hasn't gone anywhere, I can access contacts through the Phone app, but the missing Contacts icon still bothers me.
I have updated a bunch of apps recently - all of which I have used for a long time before without any problems, such as: Advanced Task Cleaner Pro, Smart Keyboard, Layar, Google Maps, KeePassDroid, Retro Camera and maybe something else too. Today I also erased the trial version of the dictionary app SlovoEd Deluxe and installed the paid version.
Now, should I try to erase the (free) apps one by one to see if that solves the problem, or do I have to go for a hard reset/return to factory settings straight away?
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Sep 2, 2010
Desktop Visualizer has disappeared from the market. Its still on appbrain and androlib but I can't download via barcode scanner or fast web installer. Anybody got a PM with the apk for me? or a work around so I can get it?
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Jun 18, 2010
I installed Fresh Evo 0.3 on a stock Evo and everything was fine and dandy. ES File Explorer worked, ROM Manager, everything, etc. I then decided to flash the latest radio update as well. Upon the reboot, all my settings got lost, I had to redo my email, etc but the radio got updated. It also looks like all the apps Fresh 0.3 included now went missing. Did I do something wrong or it this a bug?
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Nov 9, 2010
Last night they were all there, this morning nothing. At first I thought it was just slow to load them, it sometimes happens & you wait for a couple of seconds then they all appear. But not today. I updated my firmware yesterday twice - first to 1.32.405.3 and then to 1.32.405.6 - but they were definitely there after the updates. I've seen some other threads with the same issue on other phones but they're all at least a few months old. htcsense.com has, disaapointingly, not got all of my messages either. It seems to have most of them (including the last one I sent) but somehow is missing some in between.
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Aug 25, 2010
The contacts that were on my old phone but not on the sim card I had to insert manually on my new Sony Ericsson X10, which took quite a while. I was messing around with the phone today and now they've all disappeared. Please don't tell me I have to insert them all again, they must be in there somewhere.
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Sep 16, 2012
Somehow the contacts widget that used to be along the bottom of my screen has disappeared.When I hit applications (circle with six dots in it), then select widgets, I find the Contact widget.When I select and hold, it takes me back to the original screen, and if I hoover over the regular application background or the bottom dock, it makes a green rectangle, seeming to indicate that it is ready to be dropped. However, after I drop it, it just launches Contact, then the widget is gone.
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Nov 30, 2010
Except for browser, maps and market. I was browsing google images hit the home button and they were gone. Restarted the phone and theyre still gone. I could manually drag everything back to place but is there an easier way to restore it the way I had it?
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Jan 28, 2014
I updated my SM-N9005 to official KitKat, root, CWM recovery.
I lost the gmail app icon.
The app itself works. When I receive an email, the gmail app notifies me and in Play Store gmail appears as "installed".
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