HTC Desire :: HTC Sync - Always Fails
Jun 28, 2010
I am in the process of trying to de-brand/flash my desire, but keep constantly coming up against the same problem, HTC sync. I open it on my PC then plug in my phone, set it to HTC sync and it tries to find htc sync on my PC, it always fails to do so, i have installed the latest HTC sync from HTC.com, tried changing USB ports but it always says that its unable to find htc sync on my PC..... I think this is the reason i am unable to make a gold card. So has anyone got any suggestions for me? I need this phone de-branding I cant believe what Orange UK have done to my phone!! The Internet icon is changed from the stock icon to their own orange world icon I want to be in a position to root my desire if HTC refuse to update to 2.2 without a gold card i cant do that.
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May 17, 2010
Have had no issues at all with the phone since i have owned it, but this morning it has decided it no longer wants to synchronize with my windows 7 ultimate installation. has been syncing fine daily for 2 weeks, i select the sync option on the handset, it sits for 1min "finding htc sync on your pc". then get error "unable to find htc sync on your pc. please make sure sync is installed and opend on your computer" etc, htc sync is running and open, and the device is not mounted by default. its not a usb connection error, as i can mount the disk drive and copy files etc. so suspect drivers are ok. i first made sure i was running latest version of the htc sync software, by downloading the latest and installing again. (i haven't removed and clean installed yet) 2.0.33. i also rebooted the device by removing the battery. i do also sync with an xp machine, so i will give this a try later, i suspect it will work, my money is on it being a PC issue rather than handset. although cannot think what has changed over the weekend to effect this.
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Sep 22, 2010
Ok. I followed all the correct guides and updated my phone to the 2.2hack. After initial startup and re install of boot strap my gmail will not sync. It has been stuck at "your email will appear shortly" for an hour I have a back up recovery of 2.1 but i really want to run 2.2 without getting the OTA.
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Dec 9, 2009
Anyone else having this problem? I force updated to 2.01 and all is well except for my Verizon.net email account wont sync. In settings/accounts.sync I get a sync error message under my Verizon account and a red sync circle. I get an error message at the bottom.of the screen saying- Sync is currently experiencing problems. It will be back shortly. My Gmail account shows no error. I have had this error since updating to 2.01. Previously my Verizon account had no sync errors.Anybody else getting this error?
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Apr 29, 2010
I need to sync my Calendar and Contacts from Outlook to the Incredible. For multiple reasons, going from Outlook to Gmail to Incredible is not an option for me. I installed HTC Sync and was able to get all 800+ of my contacts to the Incredible. But the Sync keeps failing when it tries to move my Calendar over. I've left the default setting to sync future appointments and 20 days before today. Sometimes the HTC Sync software seems to freeze, but most times it does connect to the phone but eventually gives me a timeout/failed to connect message. I've tried rebooting both PC and phone but the problem persists. Running Outlook 2007 on XP SP3 machine. Running HTC Sync 2.0.25 that came on the phone (as apparently there isn't a version for Incredible avail to d/l from HTC support yet).
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Jul 9, 2010
Did anyone else's Desire alarm fail to go off this morning? Four of us (so far!) in the UK had the same failure and were late for work as a result. Could be a problem with JuiceDefender app maybe? I think it's the only non-standard app that my girlfriend and I both have installed.
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Sep 4, 2010
After a recent trip away I have come back and the HTC clock widget does not update to the current location... it is stuck on 'United Kingdom' instead of my current location...
As a test I went for a drive today and whist 'Latitude' showed where I was, the google home page still showed the wrong location, and HTC widget still showed just 'United Kingdom'...
This has just got me stumped..
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Sep 1, 2010
I use twitter to follow various people in the F1 fraternity, the friendstream widget is pretty handy, so I use that on a homepage. A few times now I've noticed that it fails to update from twitter - it simply doesn't get any new stuff. If I go in to peep that also doesn't update. if I start the twitter app they are all there.
Anyone else noticed this / found a solution ?
Last time it was out of a couple of days and then just started working again.
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Sep 1, 2010
the internet often fails to fully load the page I request, even when the display at the top is indicating 3g/3g+. The web address bar will half load and then stop and the only way to get the internet working again appears to be by turning the phone off and on. It does this 3 or 4 times a day. Also, whilst on the topic of internet problems, Google will often look to have loaded, but the location bit under the search box will never appear, nor will my default email address at the bottom of the Google homepage. When this happens whilst I can type in the search box, clicking the search button does nothing and can only be remedied, again, by turning off and on. This also happens a couple of times per day at least.
Secondly, since weekend, my phone has been 'crashing' (for want of a better word) mid-way through text messaging (very annoying if it's a long message as it doesn't save any progress). The screen will go black, signal will drop to nothing with a cross through it and then I'll be returned to the screen I was in previously. The same happens during calls - the phone will hang up, call will end, and the screen will go black with a line through the middle of it. I've had the phone since May and, as it's Orange branded, is still on 2.1. To be honest, overall I'm becoming fed up with it - seems to have more problems than it does positives at the moment, but I'm stuck with it for a while yet it would seem.
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Jul 26, 2010
This is my first post but have been reading the forum since I got my desire 3 weeks ago.... love it so far, but I have just come across a problem, When I go into settings followed by "manage applications" I get an error that a process has failed, and then I can only quit using the force close button. I have tried restarting the phone and no new apps have been put on recently. Does anyone know what I can do to be able use the app manager again?
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Jul 23, 2010
I have an un-branded Desire with the latest HTC OTA firmware update and it's running on T-Mobile here in the UK. I have Web n'Walk so I get the full-speed HSDPA data service when it's in range.
I also use Google Maps Navigation a lot. The problem I notice is that sometimes after setting a new route the mobile data connection to download the route data fails to fire up. I can see the mobile signal strength bars, but no 3G or HSDPA signal indicators. And of course without the data connection the new route details don't get downloaded. I usually have to power off the phone and then re-power to get around this.
It doesn't happen consistently - sometimes no problems at all. And the problem seems unrelated to signal strength.
Does anyone else experience this and has anyone found a solution?
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Sep 12, 2010
Having problems with the htc facebook app
first off - is it possible to "poke" people back on it?
problem - when i go to notifications and click refresh, it always fails and displays an error
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Jun 22, 2010
My phone sync wont work
Everytime i try, it says 'Sync is currently experiencing problens. It will be back shortly'
Ive had this problem for several days
I also cant download from the Market, the download appears to start & says 'Starting download' but never progresses, i assume this could be to do with the sync not working.
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Nov 12, 2010
Anybody know how to sync with two different computers?
Can sync with outlook on home laptop, but cannot sync People and Calendar on works laptop. Am I missing something fundamental?
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Aug 4, 2010
I installed HTC Sync 2.0.28 on Win XP machine and Have HTC desire connected to it. Desire is able to connect to HTC Sync and works fine.
I have setup eclipse with Android SDK on the same Win XP machine.
Problem comes here ..
HTC sync works fine as long as i don't launch any Android SDK sample applications through eclipse on to virtual device. From that point phone no longer able connect to HTC Sync . Only Solution is i have to restart my workstation then only Desire is able to connect to Synch again. Restarting phone is not working.
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Aug 8, 2010
I'm having a strange problem with a new appointment I've just entered in my Desire.Problem shows itself as follows:
1 Go to Doctor, get new appointment for 8:30am next Feb 14th.
2 Enter appointment into Desire under PC Sync calendar. Shows up OK in calendar.
3 Go Home. Sync with Outlook (2003 SP3) on home PC (XP Pro SP3)
4 Outlook shows appointment as 9:30am on Feb 14th.
5 Correct in Outlook back to 8:30 and re-sync.
6 Desire now shows appointment for 7:30am.
7 Repeat...
Off the top of my head, I'd say that there's a Daylight Saving / Summer Time issue here, but I can't for the life of me figure out how to go about fixing it.I live in Qld, Australia. Qld does not have Daylight Saving during Summer, but other Eastern Australian States do. I've only had the Desire for about 2 weeks, but no other dates have been increased/decreased by an hour when I've synced them. Google doesn't seem to be my friend (at least with the key words I've used).
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Nov 18, 2010
I upgraded to froyo (Tmobile, unrooted) yesterday and I'm trying to sync itunes with my desire. I've downloaded HTC sync from the support website and checked the sync itunes to device bit. But it says that there's 0 megabytes of music to sync. When I click sync now, it does sync but nothing happens with music. I do have music in itunes, so does anyone have any ideas what I need to do?
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Aug 1, 2010
HTC said that iTunes syncing was coming in Froyo 2.2. I've just updated to it and can't see any sign of it, have plugged into itunes and it didn't recognise it or anything
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Oct 9, 2010
I have HTC Sync installed on Win 7.Have set to sync Photos, music and bookmarks.All went into my Desire except bookmarks.Just can't see them in the default browser.Tried changing the setting in HTC Sync to IE / Firefox.
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Jun 13, 2010
Do you guys always have auto-sync on? How is the battery drainage ?
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Jun 8, 2010
First I installed the HTC Software from my phone (I disabled my anti-virus), it did not work, so I downloaded the latest software "HTC Sync 2.0.33" but it still wont work, the computer says that its offline and my desire says that the software prob isnt installed on the computer...
I've tried to disable windows firewall and my anti-virus.
I'm running windows vista 32bit.
This is going to crap on my schoolwork i need it like tonight! I need to transfer my android app tonight to my phone
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Sep 15, 2010
Well for work purposes silly ol me decided to do a PC Sync of my Calendar with my Desire.
Well what happened was, the calendar on my phone got cluttered cause there were too many appointments and the worst thing is my phone calendar items got transferred to my work calendar on my PC also.
Which I would rather not have....Is there a way to Undo PC Sync?
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Aug 26, 2010
I initially rejected facebook sync as my 'funny' friends have certain numbers such as 999 as their mobile numbers. Didn't want all this crap in my phone so avoided it. Having now ported all my numbers in how can i sync facebook with certain people (my gilfriend and close m8s etc etc) but avoiding doubling up their numbers and e-mails and so on that's already on the phone. All i really need is their pic and status updatesreally
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Sep 22, 2010
At some point today my phone has developed a problem syncing my Gmail. The last time it synced successfully was at 1111 this morning. Since then when I go into my Gmail on the phone it displays just 2 recent messages, and below that I get an error message with a red exclamation mark saying "No connection", and a button "Try again". If I do try again I get the same result.If I go to Settings and then Accounts/Sync I can see that my Google account has a red sync symbol. At the bottom of the screen there is an error message stating that "Sync is experiencing problems. The program will be back soon." If I go into my Google account details there are exclamation marks against Sync Contacts and Sync Calendar. If I try to sync Gmail I see a red exclamation mark for a split second on top of the rotating sync symbol, and then it disappears. But my Gmail hasn't been synced.
If I tap on Sync Now at the bottom, the phone starts syncing all 3 categories, and the exclamation marks disappear. But then if I go back into my Gmail to retrieve my messages I still get no connection.I am at a loss what to do to fix this. I really don't want to delete the Google account from my phone and reload it, as this would apparently involve performing a factory reset, which I am loathe to do unless I really have to. I would add that my Google account (contacts, mail and calendar) all appear fine on my PC.
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Aug 18, 2010
I just got my Desire the other day and love it. I am trying to get some music off my computer but cant find a program to do it with. I Thought just hooking my phone up would work but no that lucky.
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Sep 30, 2010
Since updating to Android v2.2 I have been unable to sync using HTC sync v2.0.40. I use this to sync with my Lotus Notes Calendar. The phone is recognised and sync starts but then hangs and fails to sync. HTC sync v3 will sync but is not compatible with Lotus Notes calendar.
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Oct 31, 2010
I'm yet to get an HD but am 99% convinced....just doing a little research into things that might be deal-breakers.
With regard to getting music and video onto the device, what's the best/easiest/recommended way?
Does it come with some sort of media sync app?
I personally use an ipod at the moment, synced to my music player in Ubuntu. This is one of the main reasons that I don't want an iphone - being tied to windows as a pc user.
Is it just a case of drag-and-drop, or can playlists be created and synced?
Also, does it support podcast subscription, management and download in the same way that itunes does, for example?
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Aug 1, 2010
I dont know if this is the right forum, but I have the Desire with Froyo
Is there a way to PC sync via bluetooth?
My USB plug is damaging by the "plug and unplug" cycle.
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Aug 16, 2010
Menu > Settings > Accounts & sync
It shows 2 Twitter entries on the sync list (I use the stock Twitter app that came with the phone).
Entry 1 has a large 't' logo and I can change Account Settings, Sync tweet, and Sync friend.
Entry 2 has a small 't' logo and I can change Sync Twitter data and Sync contacts.
Are both these entries part of the same Twitter app? When I select Account Settings from the first app on the list, the page title appears as 'Peep' for a couple of seconds before changing 'Settings'. Could it be that the above entries are for Peep and the stock Twitter app, even though I don't use Peep?
My main reason for asking is that the Twitter app is set to update every 2 hours, but it seems this isn't happening, and I'm wondering if there's a clash somewhere.
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Apr 8, 2010
I have 3 accounts 2 googlemail and 1 exchange I want to merge all the contacts into 1 googlemail account What the best way to do this? I'm confused as i linked accounts etc but that leave me with list that have 6 of the same mobile number etc.
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