HTC Desire :: Gmail Won't Sync
Sep 22, 2010
At some point today my phone has developed a problem syncing my Gmail. The last time it synced successfully was at 1111 this morning. Since then when I go into my Gmail on the phone it displays just 2 recent messages, and below that I get an error message with a red exclamation mark saying "No connection", and a button "Try again". If I do try again I get the same result.If I go to Settings and then Accounts/Sync I can see that my Google account has a red sync symbol. At the bottom of the screen there is an error message stating that "Sync is experiencing problems. The program will be back soon." If I go into my Google account details there are exclamation marks against Sync Contacts and Sync Calendar. If I try to sync Gmail I see a red exclamation mark for a split second on top of the rotating sync symbol, and then it disappears. But my Gmail hasn't been synced.
If I tap on Sync Now at the bottom, the phone starts syncing all 3 categories, and the exclamation marks disappear. But then if I go back into my Gmail to retrieve my messages I still get no connection.I am at a loss what to do to fix this. I really don't want to delete the Google account from my phone and reload it, as this would apparently involve performing a factory reset, which I am loathe to do unless I really have to. I would add that my Google account (contacts, mail and calendar) all appear fine on my PC.
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Apr 2, 2010
The heading pretty much says it all. I've been searching and can only find people with Hero's saying there is an option in People - Groups, then press menu, and you should be able to select what groups to sync. But I don't have this option. (Though I did here one Hero owner saying his option wasn't there at first.) Strangely, I even have more contacts than my Gmail "all contacts". Somehow I have some duplicates or fragments, I don't know. how to leave out syncing All Contacts?
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Aug 19, 2010
i'm gonna transfer all my contact details to my gmail contacts and am wondering if when i sync the contacts through my HTC DESIRE if i'm able to choose which contacts to sync or even better, which group to sync?it would suck if EVERY contact i have is put on my desire, just no need for that and the above? applies to facebook too. any ideas?
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Aug 24, 2010
Please help - I'm a clueless Newbie with a week-old HTC Desire (fully updated) - and I am losing the will to live with this phone!
I have just spent 3 hours typing all of my contacts into my new Gmail account due to probs a)transferring contacts from my old iphone to my HTC and, b)transferring contacts from the iphone to gmail.
I have manually deleted all of the contacts from my SIM card to avoid further confusion, and am now trying to sync the contacts freshly added to my gmail account, with my empty HTC desire phone book.
This process would appear to be self-explanatory, and pretty easy, going by other peoples' posts...however the HTC has claimed to be 'synchronizing' via HTC Sync for the past hour, but nothing is happening!
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Sep 14, 2010
So i am trying to get my contacts set up once and for all.
i have synced my phone to gmail contacts, then to test i went into gmail and deleted a contact, then did the sync again but the contact in question was still on my phone
what gives? and i have synced the desire 5 times in the last 24 hours but no change. any ideas or do i not get how sync works?
ps, is it possible to choose which gmail contacts 'group' to sync as i really don't want EVERY SINGLE contact in my e-m list.
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Jul 1, 2010
I am afraid I come up with a question that might be answered already. However, I am not able to find the particular forum thread helping me out.I just got my HTC Desire yesterday and managed to get my contacts on my gmail-account (in the internet). So far so good. My contacts are "safe" in my google-mail-account and I was able to export them as cvs.Now, on my HTC Desire they actually show up, if I choose "people" -> "menu and view" -> "Google".In the list of "view" I can also see my SIM Card (which says its empty and that is correct) and "Phone" which is empty as well. Please correct me if I am wrong:From what I think I see my contacts are on my internet googlemail account only and my phone is connecting to the internet to get them.But that is not I would want. I would want my contacts being synced between my phone (which is not necessarily connected to the internet all the time) and my internet google-mail account.Now, is there a way to bring those contacts on my phone (using the on board tools) so I can use them "offline" or am I misunderstanding the menu and the contacts are already "offline" on my phone marked as "Google" contacts?
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Jun 30, 2010
I am trialing gcal because at some point i might switch to gmail and gcal completely from outlook/yahoo. All entries that i input in gcal sync to my phone fine but any new entries that i input into my phone do not sync to gcal. I have checked sync settings on my Desire are turned on for calendar and contacts. Syncing via mobile web instead of wifi. All previous calendar items have syncd to gcal but any new items that i put into my desire calendar don't sync to gcal or vice versa. I also can't get any of my contacts from my desire to sync to gmail webclient. (this is the first time im starting to use it for email instead of just android market).
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Jul 21, 2010
Just got a Desire and am happy with it except for the problem above. I've got my emails working fine on the gmail app, but for some reason when I try to sync gmail with ActiveSync exchange I keep getting 'authentication error'. Has anyone else had this problem or know how to resolve it? Also, anyone who's got it working could you let me know your settings? I think I'm using the correct ones but might as well check.
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May 6, 2010
Using Gmail on the phone and in Chrome on the PC. Deleting an email on the phone doesn't seem to delete the one in Gmail in Chrome (vice versa applies). Anyone know how to get them both synced so when you delete one version of the email it gets removed from both?
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Nov 4, 2010
edit: This has now sorted itself out. Dont know why it didnt work when it said it was syncing before. maybe it didnt like the number of contacts involved and only wanted to do it on its own 3 hours after i asked. I am unable to get all my gmail contacts onto my desire. I have a gmail account setup on the phone, syncing is set to automatic and the gmail account has all options ticked for syncing. Even after i run a manual sync it does not retrieve all my gmail contacts (people is completely empty, and 'view' is set to only show gmail contacts)I know its possible because i had them on there before. I removed them from the phone as there were lots of duplicates after merging with my phones contacts. These duplicates all got sent up to gmail and so i removed everything from the phone in order to tidy it all up on gmail with the intention of then re-importing them from gmail. But it will not get anythying from gmail now.
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Sep 14, 2010
I want to sync my phone contacts with the gmail account. I read several threads from this forum and tried to change from phone contacts to google contacts instead. However, nothing happen when I manually sync. The icon rotating indicated that sync was in process. Afterward, I checked on my gmail's contacts, nothing change. No contact has phone number. I even tried to create some dummy contacts but not work either.
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Sep 4, 2010
I use Microsoft Outlook 2007 as my MAIN email and calendaring software. I will be accessing my mail and calendar via Outlook on my office PC for the vast majority of time.
My main email accounts are currently configured as POP3 but are also configured to leave copies of messages on the server for 30 days, which allows me to check new messages via my ISPs webmail when out of the office.
I have considered changing to IMAP for my main email account but have purposely avoided it up to now as I have a huge number of mail folders and messages my Outlook pst file is currently 7.2GB. A lot of those are for archive reference and I dont need to see them on other devices BUT, as I understand it, IMAP does not let me only select certain folders to mirror and sync between different devices (it must sync all of them) so I feel it would be unwieldy to use IMAP on my account. (If anyone knows of a way to set IMAP to only include specific folders please let me know!).
I do have a Google Mail account already, but rarely use it its just there as a back-up account. I�ve NOT as yet imported my Outlook contacts or calendar into my Google account.
Now I know that I can use HTC Sync to sync up my Contacts and Calendar, but what I�ve read suggests that the phone works best when you sync it with your Google account. I COULD of course import my Outlook Contacts and Calendar into my Google account, and I COULD also use my Gmail account to check mail from my main POP3 accounts. However, Im unsure about going down that route as Im worried that might confuse things, cause conflicts, or cause double-work for me when I update my contacts or calendar from Outlook or from Google. Are there possible problems with going down that route?
Secondly, Im very intrigued to have read that Gmail is more efficient for the phone as Ive read it works as a push email service. That is, I dont need to check my mail by doing a send/receive from my phone either manually or automatically at set intervals, but that Gmail will just automatically PUSH new emails to my phone as soon as they arrive. Is that correct?
If it is correct it sounds good, but does that mean my phone must be or will be permanently connected to the net? As I don�t use my mobile that much Im on a Pay-As You-Go service so need to ensure my phone is ONLY connecting to a data connection when I need it to. Will I be able to work-around this?
I know HTC Sync doesn't transfer Outlook Notes or Tasks. Has anyone found, or can recommend, an app that will do that for me?
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Jun 22, 2010
This is my first post on the androidforums. I usually just read what other people wrote, but I can't seem to find a related post for my current problem.I date someone overseas in S. Korea, and since there's no way to send text msgs in Korean from here, I talk to her using activesync with a gmail account. She can check emails on her phone from Korea, and my phone sends me notification everytime I get an email from her. Basically it's same as texting except it allows me to type in Korean and doesn't cost a dime.For the reasons mentioned above, saving battery life isn't much of an option for me. I need to have activesync or gmail push running instantly. I tried using "check email every 5 minutes", but just imagine having to stay idle for 5 minutes everytime you text with your friends.
As of today, gmail push on android seems to work with 5 - 30 minutes delay (or manual refresh). However, Exchange Activesync will not even allow me to sync gmail (Different errors every time even though I'm putting the same information; gmail address,m.google.com as server address, username & password). I thought activesync just allows me to use "gmail push" on HTC mail app, so I don't quite understand why gmail app works (despite the lag), but activesync won't even let me sync my mail. Activesync last worked on 06/17/2010.Also, gmail push works with no lag when I'm on wifi. Is this normal?I'm starting to think there's a problem with the Sprint network or my phone. Gmail push also works instantly if my 3G bar is white. If it's greyed out, no emails come until the 3G bar turns white. Now I have to turn on AIM or MSN messenger to keep the data flowing and manually keep the 3G bar white. Then gmail push comes instantly. It's pretty ridiculous because the battery then lasts about 2-4 hours.
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May 14, 2010
im not an expert on how push email works, but my understanding is that gmail messages should appear on my phone without me having to refresh or manually sync the gmail app. for a reason unknown to me, sometimes this works and sometimes it doesnt. at night, i shut down wifi and the mobile network to conserve battery and start up the mobile network when i leave for work in the morning. i get notification of new yahoo email, thru the htc widget, almost instantaneously, yet gmail doesnt come thru until i manually sync the gmail app. then during the course of the day, sometimes gmail messages get pushed right thru and other times not at all until i manually sync the app. meanwhile my yahoo mail comes thru flawlessly.
considering gmail is supposed to push and the htc widget does not, this is the opposite of what i expect. as far as settings, i have auto sync enabled for both the device and for the gmail app. while i always assume user error until proven otherwise, in this instance i think i have all the correct settings, which makes sense considering sometimes gmail does get pushed. its just erratic and unpredictable. anybody got any ideas what's going on here?
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Jan 14, 2010
I have noticed that Gmail is taking a little bit longer to sync, if it syncs at all. I have had to use the manual refresh in my Gmail app to populate mail most of the day today.I have run some tests, and it appears that Gmail will sync in random amounts of time. Sometimes 5-10 minutes, sometimes more than 15 minutes. Up until yesterday, it was almost instantaneous.When I send mail, or change labels, or delete mail on my Droid, the changes are noticed on my Gmail account within a minute or just like normal. It appears to only be a problem with fetching new mails.I have cleared the Gmail app cache, I have turned off sync - rebooted my phone - turned sync on again everything I can think of.
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Jun 22, 2010
My phone sync wont work
Everytime i try, it says 'Sync is currently experiencing problens. It will be back shortly'
Ive had this problem for several days
I also cant download from the Market, the download appears to start & says 'Starting download' but never progresses, i assume this could be to do with the sync not working.
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Nov 12, 2010
Anybody know how to sync with two different computers?
Can sync with outlook on home laptop, but cannot sync People and Calendar on works laptop. Am I missing something fundamental?
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Jun 21, 2010
I'm new to the forum, new to Android, and new to Evo here I've had this phone for a few days now and it's sweeeet, but today I've been noticing that of the few devices I have around my place, the Evo is always the last pony across the line when it comes to getting updates to my Google services (GMail, calender, etc). I would have no problem accepting it as an issue with Google's servers or something like that (as described in similarly titled posts here), but it just seems too odd that other devices get updates nearly instantly, and the Evo consistantly lags behind. Is this a known issue? Are there any optimizations to look into? Where might I comb through the phone's settings to make sure everything is set up as it should be?
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Oct 20, 2010
okay im trying to figure out how to sync the contacts to gmail.google gives me just google sync, but nothing specific.
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Feb 19, 2009
I am looking for a functionality where the SMS on the phone can be synced to cloud (preferably to GMail, like Chat). Is there work going on in that area. Is there a SMS like service existing to which I can perform sync. I understand that GMail had launched a SMS functionality for US users sometime back. Is there an API to access to that?
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Aug 9, 2010
Ive had my hero a while now, but just tried using gmail and calender and sync it with the phone. Well,i get calender changes made on pc to show on my hero, but not vice versa. Whats the best way to sort my problem.?
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Aug 27, 2010
I have xtrROM 4.0.4 installed and its working great. I do have an issue with my Gmail coming in late though. I had a reminder from my Google calendar yesterday at 1pm, and I got the email for it today @ 4:30pm. I saw when 4.0.6.1 came out it said on a post here "fixes the Gmail Sync issue". Is this the issue I'm seeing? Since I have everything running how I want, is it worth upgrading to 4.0.6.1? Do I have to do a full wipe and reinstall everything? Or can I flash right on top (after a NAND backup of course)?
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Jul 9, 2010
For the life of me ,how do i sync contacts the are in my evo(saved under phone) to save in under gmail contacts in android? if its saved under phone,it will not sync with gmail
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Aug 19, 2010
If you make a new contact on your phone and save it as a google contact, it should automatically be synced to you google account right?I tried everything, and the contact is not to be found on the web when i log into my pc. Do you have to send an email through the gmail app first to get it saved, or is there something wrong?
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May 6, 2010
I go into my GMail account and add pictures, using the tool on the site. I check my phone, and some show up. Others don't. I wait a while... still no go. I go into the settings and force a sync. Still no love.
So, some pictures show up on the phone, and others do not. Should I wait a few hours or something? Is there some pictures that will work in GMail, but the phone rejects? I'm not all broken up over this, but it sure is inconvenient.
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Aug 4, 2010
A little knowledge is a dangerous thing. I didn't understand the choices (save on SIM, phone or Google) when I created my phone contacts. About half came from GMail. But the other half either came from Facebook etc, or were created on the phone -- and saved to the phone. I can't find a way to re-save the non-Google contacts to Google. I want to get the phone contacts up to Google so the sync/backup system will work. How? (Other than manually doing the whole damn thing again.)
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May 9, 2010
This sync way is a little different. I've set up a sync from Gmail to my Xperia X10, but I want it backwards too. Just when I'm hanging with friends and meet new ones.. I add them to my phone. But If I want to mail them from my home computer. I want to manage the contacts directly from my Gmail. So when it does not sync backwards, I cannot.Any way I can sync the contacts from my Phone to Gmail?
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Jun 6, 2010
I'm currently trying to back up my contacts for when (if) we ever get root. And for some reason, even after I sync and all that fun stuff, the phone contacts don't update when I go to my GMail account. How in the world do I get them to update there?
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Aug 31, 2010
have created all my Contacts on the phone itself, is there anyway after this fact to sync them to Google (Gmail) as well?
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Sep 15, 2009
I noticed that the Family / Friends / Colleagues groups on Google (the default, unchangeable groups there) aren't synced with my Hero. As a work-around I've created 2 new groups, "My Family" and "My Friends", but this is messy (I end up with both "Family" AND "My Family" on gmail, but just "My Family" on my Hero). Is there any way to sync those basic 3 groups?
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