HTC Desire : Exchange PIN/code And LockPicker
Aug 16, 2010
UK HTC Desire on Vodafone, currently 2.1:
I recently set up my calendar to sync with Exchange, which worked perfectly. However, the security of Exchange meant that it insisted on having an unlock code.
Then I installed LockPicker to circumvent having to type in the code every time I used the phone. This also worked perfectly.
Now I've forgotten what the code is. Which doesn't matter, as LockPicker is still working fine. However, I'm on Vodafone, and rumour has it that we'll be getting Android 2.2 this week. Now, call me Old Mr Cynical, but I'm seeing a potential problem here... if LockPicker doesn't reinstall/transfer to 2.2 first time... I'm not going to be able to get into the phone!
So, before this all goes very pear shaped, is there a way (other than Factory Reset) of getting around this? Or, if I have to do a FR, then what's the best way to avoid aggro after the reset and get everything back how it currently is?
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Apr 14, 2010
I have the HTC Desire with Android 2.1. I sync it with exchange, but it tells me I have to have a "phone unlock code" to sync with exchange. This more or less ruins the phone for me, as I have to type a password EVERY single time the screen locks (or go to standby). Only way I can see around it is forwarding all my exchange mail + syncing all my exchange contacts and my exchange calendar with g-mail, but that is a rather poor solution I think : I have g-mail sync running as well, and that does not require me to have a "unlock password" Does anyone know a way to get around this annoying "you must have an unlock code to sync with exchange" issue?
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May 9, 2010
I have problem with calendar on my HTC desire. Sync with ms exchange works fine, but I can't add new exchange event on the phone. It is strange becouse I can edit exchange calendar entries (synced from PC). Has anybody got an idea how to fix it?
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Sep 12, 2010
Lockpicker from J. Bronson (in Market place) does NOT work (yet) on Android 2.2. Anyone knows a "Lockpicker" solution for ANdroid 2.2?
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Oct 1, 2010
I despirately need to get hold of the LockPicker app, however I cannot find it on android market, and any online links or QR's dont work.
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Sep 13, 2010
When I connect to my company's Exchange server, it pushes a password policy that makes me have to use a password on the phone. With my Sprint Hero, I used an app called LockPicker to disable this requirement. Apparently this app only works on HTC Sense. Anyone know how to do this with the Fascinate?
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Jun 23, 2010
I got my HTC Desire last week and Synced it with our Kerio Mail Server 6.7.0 patch 1. Had to add the line to allow unsupported devices as it was giving some connection issues and then worked fine after that. The problem has been with the syncing of the contacts. It syncs fine for about the first few syncs and then it gives an error on the phone "failed to connect to the server" But it syncs mail and the calendar perfectly. The issue is that the syncing of the contacts is second on the list of 3 items to sync as per the phone. So it syncs mail first - fine, contacts second - error and then calendar - fine. I removed my contacts from my mail on the server and it still didn't update on the phone. So wasn't communicating with the server as per the error. If I delete my contacts on the phone, it then connects fine to the server and I get my contacts back. Works fine for about a few syncs and then without adding or deleting any contacts I get the error message back.
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Sep 30, 2010
Just updated to 2.2 froyo on an O2 Desire.Everything went smoothly except that my exchange is no longer syncing.I tried removing the account and adding it again but to no avail.Anybody identified the exact problem?I've tried everything.
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Apr 23, 2010
Got my Desire hooked up to Exchange without problems and it all works, with the exception of push emails. Basically new emails only arrive when the phone initiates a sync.
I have the relevant options enabled on the server and can't see anything related to push on the handset so I'm a bit lost as to why this doesn't work.
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Jun 11, 2010
I set up an exchange activeync account on my new HTC desire. I encounter a strange behaviour with it. After synchronizing it shows only few folders from my mail box (around 5) where i got around 50. I tried to delete the account and recreate it -> no change I give a try to Touchdown app, and it retrieve all folders. I don't want to use another app than the one given with my HTC, so here is why I post this topic.
FW : 2.1 update1 software : 1.21.405.2 language FR
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Sep 2, 2010
Has anybody got this working? I still get the message I should try again later.
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Jun 2, 2010
I'm trying to get my HTC Desire syncing email with my company's Exchange 2007 server, but I'm getting an "Error when doing SSL" error when I hit the "Sync now" button under "Accounts & sync". My searches on the forums seem to suggest that this issue usually arises when you use a self-signed SSL certificate, but my company uses a certificate signed by Comodo, so I would have thought that would be fine. Workmates using iPhones don't have any problems connecting to Exchange, so I'm left scratching my head as to why I'm having this problem.
It's also a little weird because, when I enter my username, password, server name, etc. it seems to update my mail alright the first time, but then comes up with this error every check after that, and always fails to sync my calendar and contacts.
Do Android 2.1 phones not come with the root certificate for Comodo or something?
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Jun 6, 2010
Im having some trouble with exchange activesync over the air. I have it set to dl my mail and calendar but if i access that mail account from elsewhere with webmail all of a sudden my phone will not sync anymore.
If i delete the account off my phone and reset it up it works again, but only until i use it elsewhere and then no more sync...I use the mail widget too.
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Apr 21, 2010
I can't seem to connect to Exchange to sync my emails. I have gone through the manual setup process and checked all the settings are correct. I verified account information fine but then i get to the Exchange ActiveSync Settings page where i have to select the data i want to synchronise - contacts, email, calendar.
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Jun 11, 2010
Can you only setup one Outlook Exchange e-mail account, I'm using it for work and I have 4 different accounts, my work e-mail address and 3 group mailboxes, I've setup my work e-mail account but want to add the other 3 group accounts but can't see a way?
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Jul 7, 2010
I'm trying to set up the exchange sync to sync my work email to my Desire.I go through the setup and fill in the details as required but when I go to finish the setup I always get a message saying 'Failed to create the account. Please try again later'. I've tried lots of times but always get the same message. I've tried varying the information I've put in to see if that helps but no joy.Has anyone else had this problem?
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May 6, 2010
I've been having an Exchange sync error but don't how to find more dettails of the actual error, was working fine until yesterday and am told nothing has changwed on the serverside.the error I get is "Sync protocol error".Has anyone seen this before?
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Nov 26, 2010
I connect my DHD to the Exchange 2007 at works and it works great for the most parts, but weekly my contacts fail to synchronize. Mail and Calendar works fine, but when syncing contacts it says it can't connect to server. I then have to remove my account and set it up for scratch again. Then it works fine for a weeks or so. Anyone else with the same problem?
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Apr 19, 2010
I have a problem getting the mail application for Exchange to work. I read through several threads and got to install Touchdown. Strange thing is that this app works fine and the mails from the Exchange server are sent perfectly to the HTC Desire. What is even more strange is that a colleague of mine has exactly the same Desire and is on the same Exchange server as I am and for him, the Mail application for Exchange works perfectly. I really want to use the standard mail application. I saw there is an option in Touchdown 'Fetch and trust certificate' which is not available in Mail for Exchange. I already tried to logon to the webmail via a browser but this did not seem to help.
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Jul 19, 2010
I am currently roaming outside my home network in the UK and cannot get Exchange Server to automatically synch. I have read countless posts on this forum and elsewhere trying to self-help before posting, but despite this one appearing to be the same issue, I have been unable to fix it.
In essence when opening Menu > Settings > Accounts & Synch > Manage Accounts / Exchange Active Sync > Account Settings I see that the option for "Sync when roaming" is not only unticked but also greyed out so I cannot enable it.
How can I fix this, please?
Note that Menu > Settings > Wireless & networks > Mobile Networks > Data roaming is ticked and so is ... > Enable always-on mobile data.
I am currently on an Edge network and manual Exchange Synch works just fine but having automatic sync is more important right now that worrying about the roaming charge.
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Jul 21, 2010
Just got a Desire and am happy with it except for the problem above. I've got my emails working fine on the gmail app, but for some reason when I try to sync gmail with ActiveSync exchange I keep getting 'authentication error'. Has anyone else had this problem or know how to resolve it? Also, anyone who's got it working could you let me know your settings? I think I'm using the correct ones but might as well check.
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Apr 27, 2010
I've had my HTC Desire since last Thursday and this issue has driven me nuts. I even tried a factory reset but that didn't help.
It seems that if I am on WiFi OR 3G my phone will work fine and will sync with the exchange server no problem. But if I switch from one to the other, it won't. Ie I am at home in the morning, works on WiFi, I leave for the office then it stops. I have to reset the phone by turning it off and back on again to get it to start working again. No changes in settings, just a reset.
Ive tried all matter of things, re WiFi off, 3G on, leaving both on, changing the order I switch them on or off etc. Setting it to push email, manual check etc. The only thing that makes it work is a reset. Anyone else having an issue like this? Found any solutions or even other people having a similar issue?
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Apr 10, 2010
I need my Exchange subfolders to synchronise automatically, and I need to receive notifications when a new mail arrives in any of the subfolders.
So far, the only app I've found that manages this properly is Touchdown. I'm in the trial period, and may end up buying it, but I'm hoping that there's another application out there that works as well, but has better design and UI. Does anyone know of one?
I used RoadSync on my Nokia, and was looking for the Android version on the market (it does exist, apparently), but can't find it. It might have been taken off, or perhaps doesn't work with v2.1.
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Jun 23, 2010
I have been told to install the stock email app and this will allow multiple exchange accounts on my Desire 2.1. But I am unclear as to how this is done and also can it be removed and go back to the HTC one if it does not work.
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May 8, 2010
I am getting my HTC Desire next week and I am moving over from a jail broken iPhone. Now can the desire let me run two Exchange ActiveSync accounts? I use one for work and one for home. Can it do it or is their a 3rd party application that will let me do this?
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Oct 6, 2010
I've had a look around the forums but I'm struggling to find out how to change the colour of my active exchange calendar. I use Jorte on top of the stock calendar but it doesn't let me change the font colour as this is decided by the stock one.
My synced google calendars all appear in their relevant colours and if I change them online they will update accordingly. However everytime I create the active exchange its always orange and its not the easiest colour to read.
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May 14, 2010
I'm new to Android, having moved from Nokia this last week. I've added my email accounts - Gmail & Exchange, but now I've got 3 calendars. I know they all display on my mobile, and I get alerts for them all, but I'd ideally like my phone to sync all the calendars with eachother. So when I look on Outlook, I see my phone and Google calendar, and when I look on Gmail, I see my Outlook and Phone calendars etc. This would seem to be a fairly simple thing to do - just to 'link' the calendars in a similar way to linking the phone/Google/Facebook contacts. Any way to do this without involving any PC apps etc.?
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Jul 1, 2010
I'm a new user of Desire. I was happy to receive the phone but there is something I can not do I want to access my Exchange server with Active Sync, but I have apparently to import a certificate from my IT service on the device. The certificates are .cer or .p7b Is there a way to import those certificates on the Desire?
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May 9, 2010
What is the easiest way to troubleshoot the Exchange Active Sync configuration on a HTC Desire? I cannot get it to work though I am using all the settings that our IT department has given me. The setup keeps saying, check your Exchange account settings. I am not even able to connect to the mail server. I am using Wi-Fi and I have a network connection so there is no problem with that part. Can I get a trace or similar that shows if there is the credentials that are not working or what is the causing the problem?
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May 13, 2010
My Exchange profile has subfolders, incoming mail is moved automatically with rules to these subfolders. I am getting an alert for mail arriving in my 'Inbox' but not my subfolders. I can manually access my subfolders and see the mail but I am not alerted with mail arriving to my subfolders.
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