Android :: Exchange Activesync Problem Desire HD - Cannot Send From Android Native Mail App

Nov 13, 2010

I have a brand new Desire HD. Up until 2 days ago, everything was working perfectly with my Outlook Exchange Account on the native Android Mail application. Running Android 2.2

Since then, there is something wrong with our Outlook certificate, and when I launch Outlook on my PC, I get a message that the name on the certificate is not valid. Ok, fine. So on the PC, I press "OK" and I am off and running.

On the Desire, I still get email, but if I try to SEND and email, it neither reaches the recipient, nor does the email end up in the "Sent" mail folder. When I go to "Accounts and Sync" and look at the Exchange account, I also see that i have a sync protocol error on Contacts syncing.

Now, I have installed Touchdown, and I CAN send email from here. Also, I have a friend who has an older Android phone that does not seem to be affected in a similar fashion connecting to the same exchange server.

Problem: The Touchdown app is kind of a pain from a user interface standpoint when you try to edit a contact. and it costs $20. And, I really prefer the native Mail widgets and stuff.

I am stuck using Touchdown at the moment so that I can send and receive emails, but I am hoping to find a workaround. Our IT people are working on the certificate problem, so maybe that will help. HOWEVER, I cannot afford to be without email every time there is a certificate problem.

Android :: Exchange Activesync problem Desire HD - Cannot send from Android native mail app


Android :: Exchange Activesync On HTC Desire

Jun 11, 2010

I set up an exchange activeync account on my new HTC desire. I encounter a strange behaviour with it. After synchronizing it shows only few folders from my mail box (around 5) where i got around 50. I tried to delete the account and recreate it -> no change I give a try to Touchdown app, and it retrieve all folders. I don't want to use another app than the one given with my HTC, so here is why I post this topic.

FW : 2.1 update1 software : 1.21.405.2 language FR

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Oct 8, 2010

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Feb 11, 2009

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Jun 23, 2010

I got my HTC Desire last week and Synced it with our Kerio Mail Server 6.7.0 patch 1. Had to add the line to allow unsupported devices as it was giving some connection issues and then worked fine after that. The problem has been with the syncing of the contacts. It syncs fine for about the first few syncs and then it gives an error on the phone "failed to connect to the server" But it syncs mail and the calendar perfectly. The issue is that the syncing of the contacts is second on the list of 3 items to sync as per the phone. So it syncs mail first - fine, contacts second - error and then calendar - fine. I removed my contacts from my mail on the server and it still didn't update on the phone. So wasn't communicating with the server as per the error. If I delete my contacts on the phone, it then connects fine to the server and I get my contacts back. Works fine for about a few syncs and then without adding or deleting any contacts I get the error message back.

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Sep 2, 2010

Has anybody got this working? I still get the message I should try again later.

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Jun 2, 2010

I'm trying to get my HTC Desire syncing email with my company's Exchange 2007 server, but I'm getting an "Error when doing SSL" error when I hit the "Sync now" button under "Accounts & sync". My searches on the forums seem to suggest that this issue usually arises when you use a self-signed SSL certificate, but my company uses a certificate signed by Comodo, so I would have thought that would be fine. Workmates using iPhones don't have any problems connecting to Exchange, so I'm left scratching my head as to why I'm having this problem.

It's also a little weird because, when I enter my username, password, server name, etc. it seems to update my mail alright the first time, but then comes up with this error every check after that, and always fails to sync my calendar and contacts.

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Jun 6, 2010

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Apr 21, 2010

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Jul 21, 2010

Just got a Desire and am happy with it except for the problem above. I've got my emails working fine on the gmail app, but for some reason when I try to sync gmail with ActiveSync exchange I keep getting 'authentication error'. Has anyone else had this problem or know how to resolve it? Also, anyone who's got it working could you let me know your settings? I think I'm using the correct ones but might as well check.

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May 8, 2010

I am getting my HTC Desire next week and I am moving over from a jail broken iPhone. Now can the desire let me run two Exchange ActiveSync accounts? I use one for work and one for home. Can it do it or is their a 3rd party application that will let me do this?

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Oct 26, 2010

Sorry if this has Been asked a million times but can I add a yhoo mail account to the android mail app? I have tried various settings in the manual add section but can't add a yahoo mail account. would much prefer not to use the yahoo mail app from the store!

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HTC Desire :: Exchange ActiveSync / Hotmail Failed To Create Account

Sep 20, 2010

Now hotmail supports PUSH email I figured I'd give it a go on my Desire but everytime I add the account, I always get an error message saying:
[Quote]

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Jul 12, 2010

I have just got my HTC Desire up and running with my work email. All works well except when I attempt to search my "company directory" there are always 0 results!

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Android :: How To Exchange ActiveSync ?

Jan 27, 2010

ActiveSync has been working just fine with our Exchange Server 2007 for the past 6 months. However, today we updated from 2007 to 2010 server and the server address changed from exchange.xxxx.com to remote.xxxx.com and I cannot figure out how to change this on the settings. The only thing that it will allow me to edit is the password. I press on the server address and it will not do anything. I have deleted the account on my phone and re-entered it hoping that it will let me edit manually. I get the error message, "Your microsoft exchange server account does not have permission to synchronize with your current settings. Contact your exchange server admin". I made sure the spelling is correct and our Admin is well, not up to the challenge.

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Jun 25, 2010

I just got my first Android phone, a Motorola Milestone with Telus. I use Exchange 2007 and setup activesync with the builtin email client and it works great, however, the view is one folder at a time. I have many rules setup to move emails from specific sources to specific folders since I receive a lot of email in a day from many different clients and vendors. The problem I see is that I have to manually switch from one folder to another and hit refresh to see new emails in the subfolders.

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Jun 15, 2010

I'm trying to find out the Hotmail Exchange server setting in the hope that it will start working prior to the official rollout. I know they started the wave 4 rollout today. They've said it will be rolled out in pieces and isn't due to finish until August but they don't give any idea to who will get which features when. So if you find out the exchange setting for Hotmail / Windows Live Mail post them here.

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Android :: Exchange Activesync & Forwarding Messages

Jul 28, 2010

I have found a problem and no solution on line ... so I wanted to run it past you all. I have SBS2003 R2 Premium. We have several smartphones ... android based with email through our Exchange 2003 server using activesync. THE PROBLEM: When users attempt to forward an email to another domain users mailbox ... the email is never received. It shows in the outbox in both the phone and Exchange outbox (sent items). If I forward the email from me to me, the email is successful. Also, if an email is sent directly to a domain user, the email is received (no forwarding) without any problem. All other aspects of activesync appear to work fine. Still have not found an Iphone to test against.

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HTC EVO 4G :: Android And Exchange ActiveSync Push Email

Jun 14, 2010

I'm one who has not bought into all the iPhone and ipad Apple hype. And now that AT&T announced they would limit there data plans I'm even less of a fan.

So I've been using my corporate Blackberry.. I rarely surf on the phone - if ever to just use it to quickly prove a point or get some basic GPS navigation. Basically I use it as a phone, email device and calendar. Occasionaly to take a picture too.

I've not been too excited to change until now.

I understand the Evo can be used as a mobile hotspot at 4g? WOW! Anybody using it to serve wifi for a PS3 online game from it ? does it really work?

What about corporate push email? Will it work with Exchange ActiveSync to keep my Outlook email and calendars current on the phone? What about Gmail and yahoo push email? Will pushing emails from these three servers drain my battery?

How widespread is the Sprint 4g network? Any chance of getting 4g in places like Gainesville, FL, Macon, GA, Helen, Georgia?

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Apr 16, 2010

I am running 2.1 v2 on my Droid Eris and I set up my work email (exchange) through Activesync.

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Jun 12, 2010

I got my HTC Incredible running 2.1 when it was first released, setup my Exchange ActiveSync account, and noticed that my only option under Mail Size Limit is to download Headers Only. This got annoying very quickly, as I have to click 'Get Remaining' on every single email, regardless of the size. I researched this issue when the phone first came out and came up with nothing on it, and two other guys at work with the Droid Eris on 1.5 don't have this issue, they get the full range of size options to download.

Fast forward to today, one of the guys with the Eris installed the update to Android 2.1, and now he has the exact same problem I do. When I saw his issue, I started to research it again now that a month or so has passed, but I still can't seem to find any documentation or reports of similar issues.

Anybody else see this behavior with 2.1 + Exchange? I can't see it being a problem server-side since it works under 1.5, but my phone can download the whole message if I setup a regular POP account.

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General :: Exchange / ActiveSync On Android Options?

Mar 19, 2012

I've been debating configuring my personal phone to access my employer's Exchange server; I would be checking it on occasion-- more of a convenience thing to know what's up before I head in for the day.

Using the default Android Mail client and choosing ActiveSync and doing the setup, I inevitably reach a screen with the following:

Quote:

Activate security policies?
Exchange security policies
Your IT administrator requires that you activate these security policies in order to sync with your Exchange Server.

Activating this administrator will allow the application Mail to perform the following operations:

! Erase all data
Perform a factory reset, which deletes all of your data without any confirmation.

! Set password rules
Restrict the types of passwords that you are allowed to use.

! Monitor screen-unlock attempts
Monitor failed attempts to log into your device.

! Lock the screen
Control when your device locks, requiring that you re-enter your password.

! Device function limitation
Restrict some function on device like Wifi, Bluetooth, Camera etc.

Needless to say, this is highly unappealing for my personal phone-- way too much power for the Mail application. So my questions-- what are my options?

-would a different Exchange connectivity application like Touchdown request those same permissions for access?
-would I be better off setting up ActiveSync on an alternate ROM and booting into that when I want to check work mail (not as frequently as some other users)?
-How far does that remote wipe control extend? Could they wipe the entire phone, including bootloader? Or is it just reference to internal storage? Could they wipe the external SD card?
-is there a way to revoke those permissions from the Mail application while retaining the ability to connect to the Exchange server?

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HTC Desire :: Outlook Exchange E-Mail

Jun 11, 2010

Can you only setup one Outlook Exchange e-mail account, I'm using it for work and I have 4 different accounts, my work e-mail address and 3 group mailboxes, I've setup my work e-mail account but want to add the other 3 group accounts but can't see a way?

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Android :: Hotmail Push Email Using Exchange Activesync

Jul 26, 2010

Has anyone managed to get push emai doe their hotmail/live accountl using the unoffical Hotmail Exchange Activesync? If so can you please share the settings.

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Aug 26, 2010

I was just tinkering with my Droid Incredible's "Accounts & Sync" and I am confused about something. With the Gmail app, there is no option to designate how often to check do for messages because it's a push email client, good. But when I check my settings for Exchange, I am given options to select how often to sync. I was under the impression that Exchange ActiveSync is a push email service, meaning I shouldn't need to designate when I want it to sync because it pushes vs. pulling. Am I missing something here?

I am running 2.2 froyo under SkyRaider 2.5

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HTC Desire :: Exchange For Mail - Any Standard Application

Apr 19, 2010

I have a problem getting the mail application for Exchange to work. I read through several threads and got to install Touchdown. Strange thing is that this app works fine and the mails from the Exchange server are sent perfectly to the HTC Desire. What is even more strange is that a colleague of mine has exactly the same Desire and is on the same Exchange server as I am and for him, the Mail application for Exchange works perfectly. I really want to use the standard mail application. I saw there is an option in Touchdown 'Fetch and trust certificate' which is not available in Mail for Exchange. I already tried to logon to the webmail via a browser but this did not seem to help.

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HTC Desire :: Exchange Push Mail When Roaming

Jul 19, 2010

I am currently roaming outside my home network in the UK and cannot get Exchange Server to automatically synch. I have read countless posts on this forum and elsewhere trying to self-help before posting, but despite this one appearing to be the same issue, I have been unable to fix it.

In essence when opening Menu > Settings > Accounts & Synch > Manage Accounts / Exchange Active Sync > Account Settings I see that the option for "Sync when roaming" is not only unticked but also greyed out so I cannot enable it.

How can I fix this, please?

Note that Menu > Settings > Wireless & networks > Mobile Networks > Data roaming is ticked and so is ... > Enable always-on mobile data.

I am currently on an Edge network and manual Exchange Synch works just fine but having automatic sync is more important right now that worrying about the roaming charge.

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Jul 28, 2010

I bought the Evo for my personal use. However, I was looking at an FAQ this morning on my company's IT site on supporting Android devices thinking it might be a possibility. Currently personally funded Blackberry, iPhone and Windows mobile devices are supported for connection to our Microsoft Exchange email services.

I noticed the following in an FAQ in regards to Android support, is this true? I thought the Evo supports ActiveSync?

Question: How can I access my corporate email on my Android device?

Answer: At the moment, XYZ does not support Android due to its lack of ActiveSync support (access to Microsoft Exchange email). When/If this option becomes available, updates will be posted through the Mobile Device website.

Question: When will Android be an option for users?

Answer: XYZ has decided that we will not support the Android for corporate email at this time. If/When Android supports ActiveSync we will re-evaluate.

Question: How about if I have a personally funded Android phone?

Answer: Presently, corporate email access is not available for any Android devices due to its lack of ActiveSync support (access to Microsoft Exchange email).

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May 7, 2010

I cannot attest to pin lock or remote wipe, but basic syncing of exchange e-mail calendar and contacts continues to work after I downgraded my $45 plan to the $30 plan yesterday. Haven't had a call from the Exchange police yet. Just an FYI in hopes to save a few people some money.

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May 27, 2010

I use Exchange as my email client & I have used Exchange ActiveSync to connect. Everything is working well apart from when the phone has been in-active & is locked I am required to enter my Exchange password to unlock. This is required to use the non Exchange functions also, as you might imagine this is very tedious.

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