HTC Desire HD :: Unresponsive Gap In Touch Screen
Nov 14, 2010
just got my desire HD on friday and i've noticed a massive problem already. a part of the screen is unresponsive or just doesn't work properly. its a massive pain to try and type on and sometimes a button to press is in that gap on the screen so essentially you cant select it? a friend of mine has got an experia phone and he said he had the same issue but, when he did a 'manual update on his computer using software on phone?' it fixed it. so i'm hoping this could be a software fix and hopefully not have to wait to send it back.i hope you guys have heard of a problem like this and could really help me
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Nov 18, 2010
Just recently, the top part of the screen where I would normally swipe to slide out the notification tray turned unresponsive. I downloaded the screen test tookit and tested the touch screen, and it confirmed the top part of the screen is not registering any touches. Is there anyway to fix this? Or am I stuck with this unless I bring it back to Sprint?
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Aug 24, 2010
So over the past few days I'll go to use my phone only to find that I can't make the screen work. I can't swipe my pattern or even touch to power down the phone therefore requiring I used the d-pad to select shut down. Its happened about 4 times now, twice yesterday and once this morning. Is it a froyo issue? Or just my certified "like-new" breaking after 2 months already?
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Apr 29, 2010
I have had my Incredible for 24 hours now, and I am having problems with the touch input becoming completely unresponsive. Sometimes just waiting will fix the problem, sometimes I have to turn the screen off with the power button and then turn it back on to get it to recognize input. Just as an example, for the last 20 minutes I have been trying to type my password in Market to associate my Google account in order to buy an app, and have given up because I cannot successfully get through typing my entire password without the screen becoming unresponsive to the point that I cannot finish.Also, in regards to the keyboard specifically and not the entire screen in general. When using the landscape keyboard, I CANNOT, no matter what I do, get the keyboard to recognize the character "G" every letter surrounding G works, but G is a no go.Last night I even did a hard reset and that did not fix the problem. Any suggestions or tips would be greatly appreciated.
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Sep 8, 2010
Does anyone else's touch screen become unresponsive when the Epic is being charged? My touch screen gets glitchy and only responds to a fraction of touches.
I just received mine yesterday and I've already spent more than 6 hours trying to troubleshoot this issue. Most of the google searches that I've found have to do with cheap 3rd party chargers, but I'm using the OEM Samsung charger.
I thought it might be the charger, so I went out and purchased 4 different chargers today, but none of them fix the issue.
I also ordered another Epic for my wife at the same time, and her Epic has the same problem, which suggests that it's not a defective phone (unless they both came from the same batch).
To confuse things even more, I've been able to isolate 2-3 outlets in the house where this problem doesn't happen. The problem also doesn't happen when I charge at work, through a car charger, or via USB from the laptop.
I'm inclined to think it has something to do with the outlets in the house. However, I've never heard of any issue like that and the house is relatively new (built in '98).
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Jul 16, 2010
I got my Droid X yesterday and for the most part I'm impressed. (I didn't realize how much I liked HTC's Sense UI until replaced my Incredible with this phone.)
So far my only frustration is the touch screen. When I'm swiping between home screens, or even in applications, it often doesn't register anything or it'll open the first icon I touch even though I'm swiping. Sometimes I have to press an icon a couple times before it'll open up as well. This is getting REALLY frustrating because I can't just do things quickly but I have to watch to see if what I selected actual opens or swipes, etc.
I've only installed a few applications, including LauncherPro. Is anybody else having any issues like this?
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Aug 18, 2010
I've had this issue happen a few times, so I disregarded it, but a few hours ago it happened 3 times in a row.I'm in the middle of a phone call, and suddenly I hear a beep, and I look at the phone and the call was disconnected (I'm back on the 'Phone' screen). I then realize that the phone becomes unresponsive (the screen doesn't respond, same thing goes for the Home/Menu/Back/Search buttons).The only thing I can do is press the top 'Off/Lock' button to shut off the screen, then press it again, and everything goes back to normal.Is anyone else experiencing this problem? If so, any advice/solutions?My phone is stock, no rooting or roms. I've downloaded a few apps from Android market and that's about it.My 30-day purchase window is up in about a week, so I'd like to get this resolved before then to avoid any headaches.
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Jul 18, 2010
Anyone have issues where the touch screen and the buttons become unresponsive for a period for short bursts. I think my phone has had it. I tried restoring it to see if certain apps maybe causing it but that is not the issue. Restored still same problem. it happens about every 5 minutes.
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Jul 20, 2010
Had my desire on charge last night as usual, woke up in middle of the night, hit the button on the top of the desire so i could see the time, but rather than the screen lock appearing my homepage appeared but it was rapidly flashing between that and a white screen and was unresponsive. I have the spinning earth and moon live wallpaper for weeks now and the moon was moving back and forth a tiny amount much like when you press pause on an old VCR.
After a few seconds swiping with my finger it eventually responded and the flickering went but came back when i swiped screens once more. i unplugged it from the charger and it did it again.
I then took the battery out and put it back in and since then it seems to be working normally. I also noted that the clock had been frozen at 00.15, when i resolved the prob it jumped to the true time of 03.30. 00.15 was probably about the time i put it on charge so has plugging it in caused it to lock up?
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Nov 23, 2010
I have a desire with slcd and I installed an old ROM for AMOLED screens. It resulted in my phones screen being unresponsive. I bought the phone from someone who rooted it and don't quite understand how to do this procedure. Also if there's anyone from Southern Ontario (golden horseshoe area) that could do it for me that would be great as well.
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Nov 10, 2010
MY SITUATION: My phone was rooted with unrevoked3. I tried to install one of the modaco ROMS and did not realize that it was incompatible with my phone because my Desire has a newer type of screen (not amoled) but SLCD. This caused the phone screen to go black on start up and be unresponsive. It was frightening because at first the HTC bootscreen (green HTC on white) had black streaks through it , then goes black. But don't worry it is easily redeemed in below instructions. You need the latest ROM in zip form, put onto your phone and run recovery. Sweet as suzi, you will be debranded (if you were in the process of doing this , remember to make your gold card).
ISSUE:
1. Desire screen not switching on at all even though phone switches on.
2. Phone boots but doesn't go beyond bootloader/recovery/fastboot
3. Can get into recovery even though nothing comes on screen (test: press volume down and power. Wait for 10 seconds. Press volume down. Press power. Phone should vibrate. Wait 20 seconds. Phone should now be in recovery mode.)
4. Can get into fastboot (back+power)
5. No goldcard
CAUSE of ORIGINAL AUTHOR'S ISSUE:
I had Aura Sense7.9+AlphaRev S-Off. Cause::Ran a very old RUU just because I wanted to bring things back to stock. The RUU overwrote my HBOOT from 0.93 to god knows what. Turned out, the RUU was for amoled screens and not for SLCD screen. So even though the phone turned on, the screen never did......
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Oct 21, 2010
Is there such a thing for the HTC desire? also, is there a app that lets you see how many multi touch points the htc desire has? i saw some youtube vids where that have this app and they put as many fingers as they can on the screen and scribble around.
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Jun 19, 2010
Anyone know of a widget to simply lock the screen or put into sleep mode by pressing something on the screen rather than pressing the power button on the top of the phone. Tried looking around and unless I'm missing something (I am particularly good at missing the obvious!) there doesn't seem to be anything that does just that. Anyone know/come across anything that will do this? Does anyone know if this might be included in 2.2?
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Aug 28, 2010
Has anyone made a cheap stylus for a touch screen phone using household items?
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Jul 21, 2010
Sometimes the three touch screen tabs at the bottom of the screen ,just stop working ,i can move between home screens and all other touch screen icons work,but not the three at the bottom,then suddenly they will respond Anyone else had this?,i have not installed any apps for a while so i dont think it is an app causing it.
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Jul 17, 2010
Just a quick question about the Captivate. I just got myself an HTC Aria and I love how easy it is to use the touch screen on it. Its extremely responsive. Now my sister has the SamSung Instinct on Sprint and the touch screen is horrible compared to HTCs touch on the Aria. Im thinking about taking the HTC back to AT&T and getting the Samsung Captivate. I am just worried about the touch screen on it and if it will be like the Instincts? If the touch is as good as HTCs Ill get it. If its not, then Ill stick with the Aria because despite its size, its an extremely fun and responsive phone. Any thoughts?
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Jun 5, 2010
I have a third-party micro-USB charger that I bought in an airport once for my Tour. When I plug it into my EVO, the screen becomes unresponsive. I'm not using the charger for now. Is this charger potentially causing damage to my phone?
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Jul 27, 2010
I have yet another problem now occurring with my Evo randomly my screen will become unresponsive it will pretty much be the lock screen without the time and date bar just my background and notification bar at top and nothing works at all the only way to fix it is by taking the battery out and putting it back in.. i have no idea what is causing it, but it seems to happen randomly today it happened about four times throughout the day. thankfully im getting a new one in a week or two because of the usb port randomly breaking
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Jun 27, 2010
I am well aware of a few threads on this topic but I just got off the phone with HTC. The rep asked me to do a hard (factory) reset of the phone and see if that resolves the problem. I am not ready to do that at this point, and he said there was nothing he could do unless I was willing to reset first. In fact, he said they didn't have a lot of complaints about this at this time.So, please call HTC (or email them) if you have this issue. If enough people do, they will "look into it" and if the problem is similar to the EVO issue, maybe it wont be long for the software fix to come.I am not willing to do a factory reset because I have put too much time into getting my phone where I want it to be and this problem only effects when I try and use in car NOT plugged in (which I rarely do).
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Apr 30, 2010
Basically, the phone screen is unresponsive when your not holding it or any time it's not grounded. If I put it in the car holder and then touch the screen, its very sporadic.I have compared it with the droid eris and the Moto Droid under the same conditions at the same time, and it performs flawlessly. I have tried the incredible with the screen protector and without.If I take it out of the dock and hold the phone in my hand, it works great again.It's not just the car dock either. If I set it on certain surfaces and just touch it with one finger it does the same thing. The car dock itself has nothing to do with it. I've narrowed it down to a grounding issue. I've also tested 3 Incredibles and ALL of them do it. I am going to post another video showing it on top of a piece of styrofoam which also creates the problem. It's definitely more widespread then just a few phones. Basically, If the phone has very little ground it is unresponsive. If you ground it, either by holding it or placing it on a surface that is grounded then it solves the problem. If you plug anything into it that is grounded it solves the problem.
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Nov 20, 2010
I have noticed in the last couple weeks that my X will start to lose some screen sensitivity and make it almost impossible to type on, whether in portrait or landscape mode. Yesterday I actually had the screen become completely unresponsive. The hardware buttons worked fine. I could bring up my last 8 opened apps, open up the settings bar, even hit home and it would let me check which home screen I wanted to go to. But the actual screen would not respond to anything. I held down the power button to chose to power down the phone for a reset, because for some reason I was expecting to be able to select shut down from an unresponsive screen, and couldn't select this for the said reason. I did a battery pull and was able to use it again. Has anyone had this happen to them? Any thoughts?
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Nov 18, 2010
It doesn't happen all the time, but it happens 7-10 times a day.Basically I can be using the keyboard or even in an App (like say angry birds) and the screen becomes unresponsive.The speed and responsiveness is comparable to trying to do anything on a 486 PC with a virus scan running.I type a letter and five seconds later it shows up.Interestingly, if I hit the sleep button, and then wake the phone back up it's completely fixed.I'm not saying I'm unique in this, I'm just saying I haven't figured out the correct search terms.I have a HTC Incredible, with the updated 2.2, vanilla.I highly doubt it is an App but here is my list just in case.
advocatus's Apps on the phone
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Mar 18, 2013
I have bought galaxy tab 2 p5110 last weekend and when i started it up, the screen was unresponsive.. so I locked the screen and when I unlocked it worked normal. I used it for couple of hours then I gave it to a friend for him to root it.. he installed ClockworkMod, CryogenMod, used Odin etc and set up android 4.2.2
However this screen issue hit back later and it still continues for more than a week.. If i have to describe the issue a bit more detailed: "when I unlock the tablet, if i dont click on anything, sometimes the screen becomes unresponsive so i have to lock and unlock it again only then it works fine for hours. It used to happaned rarely now it happens a lot more often.. Now it also happens during games or while surfing as well so it is even more annoying.
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Oct 3, 2010
I have spent the better part of a day with this and still am without functioning wi-fi. Let me summarise:decided to flash my Orange branded Desire with the stock Froyo RUU on Friday eve. created goldcard, downloaded RUU, all went well and very quickly. Noticeable battery life improvement with Froyo, even smoother when scrolling etc etc. All good Stupidly this morning, I decide to check for an update, without my goldcard inserted. Installed update to 2.10.405.20. Wifi dies I tried instructions to revert back to stock 2.1, using same goldcard. I had issues with this so had to create new goldcard on a new sdcard.after numerous attempts I finally was able to start the update only for the bootloader screen to display CID error: update fail!I know this has been answered on various forums (including here) but the info is now so disjointed and has not been update in about 3 weeks, that I feel a little lost now. Software spec:
H boot - 0.92.0001
radio - 5.09.00.20
software - 2.10.405.20
webkit - 3.1
baseband - 32.43.00.320_5.09.00.20
can someone please offer some help? I simply want to revert back to stock 2.1 again, find an RUU to get back up to froyo again, and this time, ignore the (seemingly insignificant) update that caused my wifi to fall over!
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Jul 29, 2010
The trackpad in my desire is a bit "leggy". I don't know if this is normal but in menus it only moves 1 tile at a time even if I drag all my finger over it. I have seen blackberry trackpads and they are supper smooth Sometimes when editing text I have to move it 3-5 times to get to the right position.
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Oct 26, 2010
Since about 10pm last night my dhd has become unbelievably slow. every key press (whether it's accessing a menu or typing a word) has a delay and even loading my inbox takes several seconds. the circular sync logo is displaying itself most of the time on the top right of the screen, so it could be something to do with that? i've tried rebooting the phone, going offline etc. but nothing seems to be able to fix it.anyone else had this problem with a desire or desire hd before? it worries me a little. i hate stuff like this...
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Nov 9, 2010
Continually The screen will go unresponsive, and then turn black and the only things that'll light up are the bottom buttons. Sometimes the screen will just freeze without going black... and i constantly have to do battery pulls.
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Aug 31, 2010
Only when the phone is plugged in to the computer is the screen really slow to respond and is usually inaccurate.I pretty much only use the "Charge Only" option when plugged in.There is no problem when plugged into the wall.
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Jun 2, 2010
So I've searched the forum database and the internet at large and can't seem to find anyone with 'exactly' my problem. My Eve has been problematic since I got it 3 months ago. I perform at least 10 battery pulls a day to get it to 'wake up' because nothing else works. It started to get really cranky on Friday night but it continued working -- very slowly -- but I kept getting error msgs (don't ask me, can't remember!) The battery dies, so I plugged it in overnight. Since then it turns on, shows the Rogers screen, gets to the Android screen with the light scrolling across the letters, then hangs there. Twice I somehow managed to get it to a screen that said ARM11 has failed and gave me 2 options, volume down or volume up. I tried each of these once, same thing. Today it somehow got to! EMERGENCY MODE but was then completely unresponsive while showing this text.
I called Rogers and he suggested I do an update but that it would erase all my info. I was desperate and tried this, but to no avail. Did not do anything different to my phone. As I sit here typing, the Android screen is scrolling sideways, doing it's thing. Meanwhile I have no cell phone. Apparently Rogers doesn't replace it (Ottawa, Ontario, Canada). They ship it on my behalf to LG who assesses and decides if they will replace or inform Rogers to inform me that it needs to be repaired, then LG charges me $30 for the assesment. Could take 2-3 weeks -- they will give me an old flip phone to use for that time. Meanwhile no discount on the monthly Data/Cell phone plan. It's kind of striking a nerve. I'm considering sending it back and buying a used iPhone 3G for $300 and if I get the Eve back, I'll sell it over the internet.
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Jan 15, 2010
The grass blades live wallpaper, I've never had issues with.When I set wallpaper to this one, my screen becomes unresponsive.Was wondering if anyone has narrowed down how the nexus screen becomes unresponsive at times. Like I said, I have no issues with the static wallpaper or even using the grass live wallpaper, but using the wallpaper above makes the entire screen unresponsive at times and I 'think' it's sort of buggy.
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