Samsung Moment :: Trying To Update To 2.1 Using Sprint Update Tool
Apr 12, 2010
I was trying to update to 2.1 using the Sprint update tool and it froze. I tried again and my phone is able to go into download mode, but it isn't recognized by the update tool. I also cannot boot my phone normally.
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Apr 30, 2010
My market updated to ver 1713 from 1710
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Feb 17, 2010
If you read this before the edit ignore. I know better. After a power cycle the app works great. After the update make sure you turn you phone off and back on.
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Feb 14, 2010
Today I launched the sprint cup app and it said I needed an update. Then I proceeded to download and install the app. I told the phone to install from unknown sources, so that isn't the issue. Then when it went too install it still told me that this app could not be installed. I'm guessing since the way that sprint treats their apps they aren't able to be upgraded via the file from the memory card or something.
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Mar 8, 2010
Two days ago (Saturday) I reflashed the CL14 update because my phone was constantly locking up (as in an eternal sleep that cannot be woken up, and the phone cannot be turned on unless the battery had been removed first) or going into the fake airplane mode.So, I installed about 10 different apps to start... the phone continued to work wonderfully all the way until just now.About 1 hour ago I ran the update on Sprint Navigation. An hour later, LOCKUP!I'm going to see if it locks up again. Then I'm going to reflash CL14 AGAIN and not update Sprint Nav.
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Mar 1, 2010
We can now do partial flashes with the CL14 SBL.... If you have not had the CL14 official update yet, you can follow these steps to get it:
Remember... THIS WILL PUT THE CL14 BOOTLOADER ON YOUR PHONE!
What you need:
Sprints Update Utility
1. Create a datatool back-up.
2. Download and install Sprints Update Utility found above.
3. Run the program (now called SWUpdater) and follow all the directions until it says "Flash Downloading Complete".
Once you have the official CL14 update on your phone, or if you already had it, and you would like to flash SDX/Joey's Kernel (and Max's Recovery), follow the steps below.
What you need:
CL14 official update
An SDX/Joey's Kernel
Max's Recovery
1. Create a datatool back-up... (Although you most likely wont need it if you are just flashing a kernel.... But JUST in case, you should create a datatool back-up if you aren't confident that you wont wipe your data!)
2. After downloading and installing Sprints Update Utility, go into the binary folder (C:Program FilesSamsung ElectronicsSWUpgradeModelsBinary) and move the CL14 file to a safe place, MAKE SURE IT IS NO LONGER IN THE BINARY FOLDER.
3. Find the Kernel you want to flash and put it in the binary folder.
Note: Now you should only have one file in the binary folder (the custom kernel). Also make sure that if the file you are putting into the binary folder says 7zip or winrar, extract it!! If you dont you will get the message "Cannot access bin folder!", and you will not be able to start the download.
4. On your desktop there should be a program named SWUpgrade. Run the program and follow all of the steps through the end. After every thing finishes successfully, you will end up with STOCK CL14, this includes the CL14 SBL, along with the custom kernel you put in the binary folder (you are root).
5. Double check that everything worked by going into Settings-About Phone, under BaseBand version you should see S:M900.8.0S.CL14, under Kernel version= 2.6.27 moment(at)momentdev, under Build number= Joey's name (or any other developer who's kernel you put in the binary folder).
6. Repeat steps 1-4, putting Max's recovery in the binary folder instead of the kernel.
7. You're all set.
(If you happen to want to flash one of Zefie's kernels, repeat steps 1-4 also.)
It wasn't a great thing to get the CL14 update before, because it was hard to obtain root. But now with Sprints Update Utility, and all the new kernels, we are able to get root with the CL14 SBL easily.
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Apr 9, 2010
Service Temporarily Unavailable. The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
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Jan 16, 2010
I went in on Friday morning to the Sprint store and got the update for my Moment. I must say it fixed my key complaints. When I got back to my office (where I never got GPS reading before) it showed me on Google maps right where I was -Yeah! The lag in keystroke to letters appearing appears to be almost entirely gone. And Battery Life is really improved - to a crazy point (in a good way). I pulled it off the charger this morning, checked some scores today and then pretty much spent all evening downloading apps / playing games, etc and I was shocked when I got done - Still had about 70% battery life. Good job Sprint. I would have liked to have had this w/o going into the store, but it only took about 15 minutes and I have store close by, so no biggie.
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May 21, 2010
I'm updating my moment to 2.1. i got the download, followed all instructions... my phone is sitting here connected with the "update in progress" yet... nothing is happening. it's sitting there. completely still.
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May 31, 2010
My gf's moment has been recently updated to the official 2.1 update, but ever since, she hasn't been receiving her gmail notifications. She has to manually update it.
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Jan 25, 2010
when i got my phone back from the new update i saw this app called FDSyncService and when i load it it gives me a screen.
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May 15, 2010
Why is the 2.1 update for the Moment so complex. I have a droid and convinced my mother to get the moment a few months ago when she was do for an upgrade. She was over last night and I went to update her phone for her. Verizon updates are easy. You put an update.zip file on your sd card, reboot into recover, apply update.zip, reboot and your done. No computer needed since with Astro you can copy paste the update.zip file to the proper location if you download it via your phone. Not so with the moment. You have to download a .exe file and leave the device connected to your computer? there is a multi page guide to read? what? And no over the air update at all? With verizon you only had to do the update manually if you were too impatient to wait for your hand set to get the update OTA. This is another example of why sprint is doing so poorly. This is terrible customer service. My computer has all of its usb ports broken, but i have my phone rooted and flash new roms all the time and the lack of usb ports is no problem but i couldn't even update my mothers phone to a long awaited update because of this.
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Jan 14, 2010
Official Samsung CL14 Software Update at Sprint Service/Repair Centers 01/15/10 (Sprint)
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Mar 17, 2010
Can someone tell me all the changes the moment will get once the 2.1 update is released?
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Jun 2, 2010
I looked at sprint's instructions and it says to use windows. i do not have any computers in the house that have windows installed on them...anyway to do it on a mac.
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Feb 28, 2010
Every time i try and look for and update like PRL firware or anything i always get an error message saying there is no network connection. and this also happens when i run the devices self service 1.1. But the thing is right after i try one of those things i wait a minute or so then open up the browser and have a fine a connection.
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Apr 30, 2010
I am trying to install the new update that a rep at sprint told me to install using the SWupdate tool and I have a problem.
When I connect the phone when its NOT in download mode the USB composite device is detected and works. Everything is okay.
When in download mode, it will NOT work. The device is detected but it gives me the (The device cannot start) Code 10.
I have tried hundreds of things, including formatting and reinstalling a XP version on my comp.
I have drivers, PC Studio, EVERYTHING is not working...
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May 10, 2010
Just did the software update for my moment and now I can't get on the market or internet.This really sucks.The only reason I did the upgrade was in order to use the bluetooth transfer app, which still doesn't work with Samsung.I'm really fighting not to throw my phone against the wall.Does anyone know how to fix my problems, or is it a way to do a rollback and use the old software.Everytime I go to Market, it says "A network error has occurred.Retry or cancel and return to the previous screen".It's been like a whole day now with the same message.
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Apr 20, 2010
Has anyone manually updated their PRL? I tried ##775# but it just sits there. Is that the right code?
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Apr 10, 2010
I know there are similar threads covering this topic but it seems that they have not been updated. I have been trying to keep up with the threads to see what problems are encountered/fixed but Do you think we could have a running list that can be updated as fixes are found?
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May 20, 2010
Google Voice update to 0.3.4 (#13) is available in the market -- I don't see a changelog. I'm still checking it out and don't see anything remarkably different-- Curious if anyone knows what the updates include.
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May 16, 2010
After the update was complete, I got a white screen with red letters at the top that says "Cannot find jpg or png!" and now the phone won't work. I cannot redo the update because it loses connection with it after the 2nd powercycle in the update. Is there a way to fix this?
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Jun 3, 2010
Received a new phone from Asurion and trying to do the 2.1 update, it goes through and it goes through it fast phone restarts and its still the old 1.5.
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Jul 15, 2010
I just updated my Moment at the Sprint store to 2.1...is there any way to retrieve my old phone contacts from 1.5 or do I have to re write all of them again.
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Jan 17, 2010
I did the backup/restore before updating my Moment yesterday.For some reason one app (Locale) did not come back.The new version of Locale ($9.99) has been changed substantially and has been widely panned in the comments.The old version which I had (and is free) is supposed to be better.Is there a site for old apps?Also, I have another Moment which has the old app.Is it possible to "copy" it?
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Nov 24, 2010
I keep getting a message that a mandatory update is now available, but when I try to download it, I get a message stating "general failure. Please try again later." The phone is rooted, and I assume that this is what is causing the failure. So my questions are, what happens if I do not download the update, and what can I do to stop recieving the message? it seems to pop up everytime I recieve a text.
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Sep 5, 2010
Just got the moment from Sprint.According to the phone, it's still on version 1.5Is there a way to update it to 2.1? Would like to get some apps, (Launcher Pro, Epocrates, etc.). When I do a search on the android marketplace, it doesn't show up.I assume its because of the older OS.Help please!Didn't know I was getting such an old phone?
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Jan 26, 2010
I just updated my phone @ sprint but my contacts are all double, how do I fix this without deleteing each one by one? I remember reading there is an easy way to do it.
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May 14, 2010
I downloaded the 2.1 update from sprint and I can longer watch AVI videos. Please tell me my phone is bugged! I've re-transferred videos I previously watched on CL14 but they all say "sorry this video can't be played."
I've tried several different media players. I really hope this is just a random bug on my specifiv phone because I watch a lot of tv on it and I really don't have extra time to convert file types everyday.
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Jan 17, 2010
Anybody had a problem with Market not notifing you when you have an update? I come from being a long time G1 user so i know its suppuse to notify you but yesterday i go into my downloads and like 15 of my apps needed update and i was like well i never got a notification.
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