Samsung Moment :: Occasional Complete Data Connection Loss With No 3g / 1x Icon
Apr 16, 2010
Running 2.1 dd03. I've had a few issues, the worst being-
- Occasional complete data connection loss with no 3g/1x icon (never with 1.5)
- Google voice search works from the soft keyboard but prompts "server problem" from the widget.
- Tower based location puts me 20 miles away from home in the same place all the time (cj05 days are here again).
- Phone turns on by itself when charging and occupationally unlocks and stays on (never in 1.5)
- Phone seems to heat up more and burn battery more rapidly (vs 1.5) when in low or no signal area.
Here's the new one I had this morning. I received a call, but when attempting to answer dropped/lost the call. I went to the call log and re called the number, connecting with the other parties voicemail. After leaving a message, I hung up with the red hard button. After a short time I tried to call again, but the phone wouldn't connect (stayed on dialing). I pressed the red button to cancel the call and then pressed again to turn off the phone. The screen would not turn off. I could navigate the home screen and pull down notifications, so it wasn't locked up, but I couldn't turn off the screen. The red button would quit apps, so its press was registering, but a long press didn't bring up the power off menu. I had to pull the battery to power down. This is a long way from a release OS version. Fix soon.
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Jun 14, 2010
I keep having this problem with my Moment where it will refuse to do data connections. Sometimes rebooting helps, sometimes it doesn't. It happened three times today, and I was ready to throw my phone out the car window. It's happened on and off since I got the phone 2 months ago. I hoped it would go away after I updated to 2.1, but no dice. My wife, who doesn't use the phone as heavily, doesn't have these problems. Some days (like today) it seems worse than others. I see scattered forum posts about "evdo lockup" and "cdma lockup", but no real idea of how to diagnose what the problem is, and more importantly, whether it's worth taking it back to Sprint and trying to get them to do somethin.
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Feb 14, 2010
Moment keeps losing evdo. Then the browser will timeout on all web pages. Email will not send or receive. Sometimes when this happens, I cannot text, or make a call. When it happens you can only see the up arrow on the left. Sprint store swapped it out for another Moment, and it did it in their parking lot. A few times after this happens I have to do a hard reset to get my email working again. Typing is slowing down on here as well.
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Dec 25, 2009
I get this message every time i try to creat a gmail accout or try to creat one on my phone.I can use the data on my phone to browse theweb so i know the data works. i tried connecting to a wif then trying but that didnt work either.
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Dec 24, 2009
I get the above error message generated by the Moment when attempting to connect to a certain webpage.
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Aug 5, 2010
Anyone else experienced a major drop in 3G signal as well as their cell signal in the past few days? I think it started monday on my phone and now its mostly running in 1X mode and dropping more calls than I have in the past two years. Not sure if its something with verizon, or maybe and app I updated. (My wifes phone is doing the same, but she also happened to update about a dozen apps on monday)
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Apr 22, 2010
Several Droid users have reported that my app's entire database just destroys itself randomly after a few days or so. This seems to be specific to the Droid. I'm at a loss. My app has a service that runs in the background to display notifications, it also supports widgets. Both of those (and the app itself, of course) access the database, and I marked every accessor to the database "synchronized", just in case. Any remote idea what could cause the entire database to just vanish?
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Feb 23, 2010
I've noticed that since updating to CL14 my screen will stay on after the phone is done charging. So I will put it on the charger when I go to bed and every time when I wake up in the morning or in the middle of the night the screen is on.
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Jul 5, 2010
My desire's connection to my gmail account seems to have stopped working. Items are not appearing in my inbox although bizarrely I do get a little number 1 next to my mail account name when open my inbox!? This isn't the first time its happened either, the last time it went on for several days then just started to work again.
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Dec 13, 2009
I currently have a voice plan, with sprint, for my dying LG Musik and my father's Palm Centro and am seeking to replace my Musik with a Samsung Moment. I have an upgrade available on my account, however I don't want to get locked into a data plan, since I rarely spend any time away from Wifi.
Does anyone know if there is a way for me to use my upgrade to aquire the Moment without commiting to the data plan?
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Aug 27, 2010
Recently on Sprint's Moment forum a member by the name Mkeng5 has been posting pretty vocal complaints about the Samsung Moment. Not only does he claim the Moment is defective, but he goes a step further and even cites Samsung's own Warranty Policy.
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Jan 28, 2010
When I'm connected to a wireless network with my Moment and browse the internet, how do I know if I'm using the wifi connection or the regular phone's connection (3G or EVDO)?
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Mar 23, 2010
Going overseas in a few weeks mainly for sightseeing. I'm not worried about using my phone (I know it won't work on the networks there) but was wondering if the Moment would be good device to take for checking email and Internet in those spots I can get a wifi connection? Will it even work? or should i take my laptop?
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Dec 29, 2009
when I opened Handcent SMS on my phone, it came up with a white screen that I had assumed was just a bug, but after sending a text message,I realized that all of my previous messages had been lost or deleted for some reason. Absolutely nothing happened between last night and this morning that would have led me to expect such a result, and as you can imagine I'm pretty upset about the data loss. If you have any suggestions for steps to take, I would sincerely appreciate them. My phone is not rooted or anything of the sort if that changes anything. Also, I've been using SMS backup to back up to my gmail, but there are some longer texts that Handcent converts to MMS that were not backed up.
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Nov 5, 2009
im using the free version currently but i will be buying the full tomorrow just to support the dev.Home (Remote) search for remote on the marketplace to get the app on pc (Windows XP PRO also win 2k and 2k3) right click my computer >properties >remote >allow remote desktop connection.if you have a dynamic IP which most of us have then you need to setup a 3rd party service....im using dyndns.com and its working perfect as of tonight.
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Dec 7, 2009
After reading the forums and changing settings and doing a few battery cycles, I had been getting really good battery life of at least two days on medium usage and 3 days on light with my connection not having any real issues. Then, 2 days ago I installed weatherbug and beautiful widgets. While I enjoy both, it seems like my network connection goes down fairly often now and I need to turn on wifi to check email or do anything else web related. Has anyone else lost their network connection and been able to narrow down the cause? I'm hoping it's not one of these two, but I can't imagine what else it would be.
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Dec 10, 2009
Okay this is starting to irk me, i've been trying to teather using PDA net through my stock USB cable, i plug in the cable the phone and computer reconize eachother i mount the cable through the notification bar, start PDA net, everything works great, i start watching a show on fox.com and get 15-20 minutes in when i get the usb device being disconnected tone, look over at the phone and it says preparing SD card as if i had unmounted it, if i try to unplug the usb and plug it back in it charges but i never get the notification to mount the cable again. I have to power off the phone and power back on to fix this. WTH is going on here, i know a lot of people were having issues getting the usb connection going but that appears to be fixed by removing and reseating the sd card, which i have done many times. I will have a perfect connection with the laptop and phone sitting still on a table when i randomly lose the connection and have to reset the phone.
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Dec 17, 2009
I have a customer with a new Samsung Moment and when trying to setup his email to connect to the Exchange server I get an Error Your Exchange server may be using too earlier Activesync Version (-5). This customer had a Windows Mobile phone before he got this and never had any issues. I don't see what else I need to do? Had anyone get this to work?
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Aug 4, 2010
I did a factory reset 2 weeks ago, because when I uninstalled launcher pro, my dx went black. reboots did not help. Since that factory reset, everything has appeared to be fine though. I just read the big read stickied warning, and figured I better ask about the potential issue.
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Aug 1, 2010
1. I connect my phone to my PC and copy mp3 files to the phone's sd card. But then immediately when it's done it's all gone again! The files just don't stay there.
2. Taking photos, lots of them age getting corrupted.
Could this be a quality issue with the SD card?? Admittedly i got 32gb for only $50. Could it be as simple as that ?
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Sep 16, 2010
I have a samsung moment that neither my desktop nor laptop will recognize. No USB icon on the notification bar.
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Mar 17, 2010
When I Download an app I see a red number 2 icon in the notification bar with a plus sign behind it. Does anyone know what this mean?
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Nov 24, 2009
I used to have the "1X" icon on my notifications bar. According to the manual, it meant that I was connected to the "3G" network and was transmitting data (fyi with Sprint). That icon has since disappeared?
Does that mean that i'm no longer connected to 3G speeds?
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Aug 19, 2010
Ever since the 2.1 OTA update that I received back in July, my phone has been burning through the battery quickly and places that I usually get a 3G signal I now get no signal and the big X in the signal bar.
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Apr 9, 2013
Am a MMX A110 user, the phone is really great apart from occasional hanging. yesterday, it got hang when I tried to open the gallery, then I had no other option other than to remove the battery and turn on. When I turned it on, I was caught by surprise ,the apps which were moved to SD card where missing and the app list in settings shows some damaged icon then I rushed to gallery to find out wats happening. All my 300 photos were lost. Except my contacts and messages everything were corrupted. Though I recovered most of the lost stuff. I still lost many important memories. Later, I formatted my memory card to solve this issue.
1)a backup app which can function without internet connection and can synchronize it with my computer
2)Security app something like an antivirus.
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Jun 9, 2010
where the elusive camcorder icon is in the 2.1 factory build from Sprint?I moved the icon from the third screen to the tray and it is GONE not in widgets nuttin, nada zilch.However.The camera icon is there and I can switch to camcorder just fine once launched but this is really driving my OCD into overdrive.There is mention of a camcorder image in the camera.apk manifest without specifying a specific file or location.
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Jan 17, 2010
I am a new moment owner and like it so far, has anyone heard or think they will have any icon flash for missed text or calls as part of the 2.1 update or has anyone heard of an application?
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May 3, 2010
I've found some other threads discussing the fact that the default shortcut for Facebook is actually just a shortcut to a browser bookmark for Facebook. If you delete this shortcut, you can re-create it, but it has a boring red flag icon. With a custom bookmark app, you could restore this original icon... but only if you know where to find it. Where is that icon stored? It has to be somewhere on the root of the phone. Using root explorer, I can't find it. I'm guessing it's stored inside of an archive somewhere. Any ways to search more thoroughly?
Related: can I somehow use my PC (Windows explorer) to browse the root of the phone?
Or, can I find it somewhere in the original .tar file containing the flash update for the phone?
(running rooted 2.1 DD10, FWIW).
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Apr 19, 2010
This may just be nit picking but..
My Gmail notification icon is an @ symbol, like the default mail app.
Unless I'm confused at one point I could have sworn that it was an M over a little envelope.
Is there a way to change this? or did it change when I had my phone updated to CL14?
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May 31, 2010
anyone else having this problem? using 2.1 under caulkin's kernel. it seems like I can kind of overload the phone doing too much and the mobile network connection on my phone will disappear completely. this is while downloading something that may download too fast, sometimes it happens loading .GIF images too. I'll have to restart the phone to get the internet back. this happens no matter if I'm using wireless, USB or bluetooth tethering.
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