Jelly Bean :: Galaxy S3 - Google Play Store Randomly Stopped Working
May 16, 2014
My Google play store randomly stopped working earlier today. It isn't closing or crashing. It is just endlessly loading. No time out message or error message. Tried with both 4g and wifi. I am using a Galaxy s3 on Verizon, jelly bean 4.3. The only thing I noticed is that Clash of Clans updated this morning but I was able to get on and download the update and then get back on play store but like not long after that it won't open.
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Feb 22, 2014
So i bought my galaxy tab 3 yesterday and everything worked fine. I only got to download 2 apps and then every single of googles services stopped working youtube gmail google play etc.
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Mar 31, 2014
Getting "no connection" when I try to run Play Store app on my LG Optimus L9, rooted phone. I've tried everything I could find on various forums to fix this. Adjusted date/time, switched from manual date/time and back to auto from internet, deleted "hosts" file from the system/etc folder, emptied cache and wiped data from the app using titanium backup, and some other things I can't even remember now. I found a site where I could download a more current version of the Play Store app in an apk file and install it (AndroidPolice site). Is that likely to fix this "no connection" issue? I currently have android 4.1.2, and my Playstore app is 4.0.25. I've also wiped data and cleared cache and restored Google Play services. I haven't tried uninstalling either Play Services or Play Store because I'm afraid to do that. I did use Autorun Manager to make them not load on reboot, but that didn't change anything, so I set them back to automatically load. I also tried freezing them both and separately one at a time.
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Dec 18, 2013
For some reason I'm not getting my phone read buy play store I have the galaxy note 2? I know grand theft vc is compatible with the phone and I already purchased it some time ago.
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Jun 1, 2014
I wanted to go to the play store on my tab to update an app I had but I couldn't connect to the store at all. So I went to the my account under the in the settings app and I saw that its been having some sync issues. I kept retrying the sync but it kept failing. So I deleted the account off of my tablet and tryed to log back in. Now it won't even log in and its telling me it can't establish a reliable connection to the server and takes me to the WiFi options in settings.
I dont know whats wrong. My internet works perfectly fine. I can surf the web, watch videos, download and even play apps that require an online connection on my tab but I can't use any Google services for some reason.
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Jun 2, 2014
I Factory Reset my Samsung Galaxy Tab 2 and after that I found the Google play Store was missing. I tired various ways to recover it but i'm not able to get it back.Also I tried manual way but i'm getting error 'unfortunately Google play store has stopped'.
I'm even not able to update my device. when updates are downloaded it ask to reboot the device. But after rebooting the failure message appears and it ask to do the update through Computer using Kies. Here also it says you device is not supported.
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Sep 25, 2013
Suddenly about 2 days back my speech to text conversion stopped working. When i try to use the mic it is saying voice input not supported and it directs me to Google voice app in play store.
Google voice search showing as installed in play store but when i check in my apps on my phone voice search is not showing.
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Dec 20, 2013
It will open for less than a second, I once got it to say, "Unfortunately, Google Play has stopped" or something along those lines.
Cleared cache, nothing. Cleared data, it got as far as letting me accept terms and in the notification bar told me I had apps to update, but then shut down again. As far as I can remember Play Store was working before I updated.
I updated on a rooted Galaxy S 3. I was running stock everything, I believe. I had only changed the camera shutter noise.
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Nov 20, 2013
is there anyway I can use the songs I download from Play store on power amp?
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Aug 25, 2013
I have Qmobile Noir A10. It's old version is 4.0 ice cream sandwich. I have update it's software to 4.1.1 jelly bean. But after upgrading it is giving me play store error.
I have used a method which is
Delete the google account
go to the apps
play store
remove cashe
clear data
Restart your mobile
After doing this method it is only work 2 to 3 times. But after sometime it is giving me error again.
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Jun 8, 2013
I have a Sprint Samsung Galaxy s3 and a Samsung Galaxy Note 10.1. The Play Store stopped working on both devices 2 days ago at the same time. Play Store from the both devices shows I have no apps installed. When I go to the ALL tab I get the following message "Error retrieving information from server. [RPC:S-5:AEC-0]". I get this on both devices. If I look at an app that I already purchased it shows that I have not purchased it. If I try to purchase it I get this message "Error retrieving information from server. [BM-PPH-01]". I can't install them to my devices from the play store via my PC either. I have tried clearing cache and data, deleting my Google account from phone and tablet then setting them up again. Date is correct on both devices.
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Nov 20, 2013
I think downloading is disabled, but can't find it under settings/apps, so I can't find a way to enable it. Play store won't open. My browser does not have the menu button (square with three bars in it). I am using new Nexus 7 with Android 4.3.1.
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Feb 11, 2014
I got a new Experia Z Tablet this morning and I'm ready to throw it out of the window in a minute. I have been on android for a long time with the same email. Gmail address. I received my new tablet this morning. Turned it on and after setting up logged in with my email that have used for years and am currently using on a HTC one but I'm getting the 403 error whenever try to download an app or even re populate the tablet with the same apps I have on my phone. I've researched lots and tried the deleting cash and stop services etc. Still no joy.
I've factory reset tablet. Kept on wifi and tried again. Still the same. I've made a new Gmail account. Tried again. Still the same. I'm at a loss to what to do. If even after making a new Google log in etc it won't work where do I go now. I don't want multiple accounts I just want to have the same account across my phone and tablet. Oh and it's the lte version by the way. I've tried not entering any mobile network details and using only wifi at first and it doesn't work. Then I tried not using wifi but only using the mobile network and still the same. Also the is no proxy setting in mine to delete. I don't mind factory resetting again as I've got nothing on here anyway as I can't download any apps. With any account. Old or new.
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May 18, 2014
I tried to take a screenshot using the power button + volume down key method, and it does animation of taking a screenshot, but the resulting file is "media not found" and simply shows a blank picture in the gallery. It was working earlier today, not updates, nothing.
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Sep 23, 2013
I have a Sony Xperia J. Android version 4.1.2 with the latest version of Viber.
Viber has worked perfect since Easter until two weeks ago when it just gave up. I can no longer access Viber. On every attempt I get the message Viber has unfortunately stopped.
I have removed and reinstalled it but after a day or so it just gives up again. If somebody has sent me a message while the phone is in use I can reply directly on that single message as it appears on the screen. If I get several messages only one of the messages is accessible for a direct reply.
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Dec 25, 2013
Bought a Kocaso M1066 Tablet from nomorerack.com as a Christmas gift. When we opened the box and turned it on, it instantly started displaying the "System UI has stopped working" message. As soon as you hit the "Ok" button, the message comes back. Waiting to hear back from customer service if I should sent it back to them or manufacturer. I know there is a service mode of Android, but cant seem to find the right keys to hold down on power-up.
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Dec 7, 2013
I recently have started to experiencing the infamous 'Unfortunately, Email has stopped" error with my Samsung Galaxy Rugby Pro. The phone is using Jelly Bean 4.1.2 with Kernal 3.0.31-1371191. I have been able to use the native email application to check my email for easily the last year. However, last week, it has started to produce this issue. I am not sure what changed that has started to trigger it. I normally do not install updates, but as of a result of the error I have installed all updates to current to no avail. Allow me to explain what is happening and what I have done to attempt to resolve:
1. When I open email, I can see all my unread/read email for the various mail folders. When I attempt to open any individual email it hangs for a moment, then crashes with the above message.
2. When I attempt to compose an email it crashes with the above message.
3. When I attempt to add another account, after entering the email and password it crashes again with the above message.
Things I have done:
1. Restarted my phone
2. Force stopped email
3. I installed all the latest updates, even installed the 'at&t messaging' application.
4. I have since attempted to clear data and settings for email.
5. I additionally removed my accounts and attempted to re-add them. However, I am again greeted with the crash. So now I have even less functionality then I had previously.
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Apr 7, 2014
I am in another country temporarily and I can only see Spanish books.
My wallet has a UK card and I added addresses, deleted cache, nothing works. How can I fix this?
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Nov 9, 2013
I cant sync my google accounts ('sync is currently experiencing problems, it will be back shorly)
Google maps says 'no network connection'
Play store says 'server error'
Gmail says 'waiting for sync, your emails will appear shorly'
Sounds like my internet is broken? ITS NOT. whatsapp and opera mini, web browser is still working 100% and able to connect
I have tried:
turning sync of and on
clear the cache of various google apps
turning the phone off and on
The last action I did before it worked was to uninstall the 'microsoft outlook app'.
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Jan 6, 2014
All of a sudden I'm not getting Google play updates.
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Nov 20, 2013
I have a Samsung Note 2 running 4.1.2.
Google recently updated Google Play and now does many of their basic function updates through Play instead of through Android releases. Since this has happened I now get unasked for and unwanted Google Play ads for aps that appear on their site randomly popping up on my phone - not from within running apps, but just on the phone itself. There seems to be no way to stop this callous disregard for Google customers' privacy and personal space. Why do they imagine that doing such things will make me want to respond to their advertisers. It makes me disregard the ads entirely. This policy is good for no one, customers, advertisers, Google or Android.
I don't mind ads appearing in free apps - that's why they are free, that's fine. But I didn't ask for this intrusion and interference when I bought the Android operating system on my phone. These ads interfere with running apps, like the phone app, or the alarm app. Google Play opens itself whenever the phone comes out of hibernation and displays a random app from the store, asking you to install it. When my alarm app goes off in the morning, instead of the screen with buttons to snooze or dismiss the alarm, I get the Google Play screen. When I finally get rid of that, the Alarm is nowhere to be seen, not even in the list of running apps behind the pull down screen, yet the alarm sound continues to go off the whole time. I have to go find the Alarm icon and open it again to turn the alarm off.
THIS IS AN INFURIATING example of the way Google treats their users. There seems to be no way to turn these Google Play ads off - Google Play is no longer an app and you can't treat it like other apps. There is no way to complain about it to Google. The Contact Us tab on the Google Play site is a joke and doesn't work.
HOW DO I GET RID OF THESE ANNOYING AND INTERFERING ADS?
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Apr 4, 2014
It won't even turn on. It just looks dim green for one second then turns off. This has happened before and can us uh ally be fixed with a quick turn restart but now its not working.
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Aug 1, 2013
I have the pirate bay app on my AT&T htc one running stock jellybean. I cam across an app called Google play modded. Which I thought meant I can go in and customize the Google play store and delete the bloatware that come with the phone, but I found out that It was something totally different. So I went to uninstall it from the app drawer and It deleted the whole Google play store. I downloaded and apk file from some website which fixed it. but after rebooting I got this error. I then went to titanium backup and wiped the data. It fixed the crashes but now I for some reason am running the modded Google play app again. I deleted Google play services and google play app. rebooted my phone. It removed the modded Google play store and fixed everything, but whenever I try downloading an app It breaks everything.
I'm running Jelly bean 4.2.2 on stock android. HTC one.
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Nov 26, 2013
For some reason Play store and Youtube app cant access the net. Says problems with network, but there are none.I have 2 more android devices and 2 pcs running off the same network and all work just fine.
Also, may be related, browser started dropping error popup saying something about certificates. Can continue but most pages drop this multiple time
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Apr 17, 2014
I like to frequently check for app updates, but wondered if there is a simple shortcut to do this? Now I just go into the the google play/store app, then swipe to go to the my apps and it checks, then I hit update all.
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Jan 13, 2013
I own a MI-BOOK MI3 tab. I'm able to surf the internet using browser but, couldn't login into gtalk app, youtube app, googleplay app, can't signin or sync the device with google and, I tried factory reset couple of time changed modem settings, reset modem settings no chance whatsoever and also login with another gmail account which was created for this purpose. Also when I login into play.google.com browser it shows all the apps that or wiped after factory reset as "INSTALLED". What do I do? Also how can I upgrade to Android 4.2 Jelly Bean? I followed your tutorial and gained root access to my tab.
Also if I factory reset again will the root feature enable will be gone? Do I have to root again after one more factory reset if done? What about Android 4.2 Jelly Bean upgrade? Can I root again using same method if I get it to upgrade? Can I change the [url]... settings showing apps as installed even though they were lost after factory reset? If I upgrade to Android 4.2 Jelly Bean and do another factory reset will it reset to new installed Android 4.2 Jelly Bean or will it go back to earlier version of Android? What will happen to apps that came with tab by default? Will the apps that came with the tab be lost after upgrade?
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Nov 12, 2013
I keep trying to download stuff and it gives me the error DF-BPA-10. I have force stopped, cleared the cache and data, uninstalled play updates and it still doesn't work.
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Jul 18, 2013
I have recently received a Daxian XY100S and can't make Google Play Store to work. When it opens, it closes in a second. I can't sign in to Chrome and YouTube. I rooted it and I removed all the Chinese apps and it is still not working. Download Manager has been always enabled.
What else can I do to make it work?There have been installed an alternative chinese store app, I thought it were conflicting with Play Store but I uninstalled it and it is still not good.
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Jul 8, 2012
Few weeks ago I had updated my Android version to 2.3.6 (with a rom from this forum, not via Samsung Kies), and now, my Google Play Store isn't working anymore, I can't download/update apps, If I click on Install or Update the loadbar stays loading, but there happens nothing.
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Jul 23, 2013
I recently upgraded my phone xperia mini pro SK17i 's software from GB to ICS 4.0.4 and rooted my phone. After rooting i installed Titanium backup and remove a few what i thought were unnecessary apps from my phone . I think i also deleted the google.download.manager.apk i'm not sure but i cannot see this service in my "ALL APPS" (APP Manager) Its not at the bottom or disabled its just not there.
Since then i keep getting gapps stopped working and Google play stopped working .
i have tried
1. Rebooting (multiple times)
2. Clearing cache/clearing data for Play
3. un-installing /Re Install play
4. Download goomanager and downloading latest gapps packed and flashed the zip
5. Delete gmail account and restart and add account again.
Also i don't think there is prob in Google sync...
and checked out all the sites and forums for solution ... i still haven't gotten any solution to this.
i saw in a few places about QtADB and new ROM..but i have abs no clue about what it is or how to go about it
I jst want the Google download manager back and Google Play to work...
I have downloaded a new download manager for now. But was wondering if i can get back Google download manager without have to to do a factory reset.
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