General :: Google Play Store Isn't Working
Jul 8, 2012
Few weeks ago I had updated my Android version to 2.3.6 (with a rom from this forum, not via Samsung Kies), and now, my Google Play Store isn't working anymore, I can't download/update apps, If I click on Install or Update the loadbar stays loading, but there happens nothing.
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Nov 12, 2013
I keep trying to download stuff and it gives me the error DF-BPA-10. I have force stopped, cleared the cache and data, uninstalled play updates and it still doesn't work.
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Jul 18, 2013
I have recently received a Daxian XY100S and can't make Google Play Store to work. When it opens, it closes in a second. I can't sign in to Chrome and YouTube. I rooted it and I removed all the Chinese apps and it is still not working. Download Manager has been always enabled.
What else can I do to make it work?There have been installed an alternative chinese store app, I thought it were conflicting with Play Store but I uninstalled it and it is still not good.
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Feb 24, 2014
I havn't found a solution to my particular issue with the Play Store:I'm always getting the error message "no connection". Even though it's not a connectivity issue related to my IP or whatsoever: I can with no issues access the playstore via the browser. I have:
- cleared the cache and deleted the date of Google Play
- deleted all data in use at Google Services
- uninstalled Google Play Updates
- uninstalled Google Play and installed a .apk I downloaded from the web
- tried the market enabler app - even though I wasn't expecting any improvement from that move
- updated from 4.3 to 4.4
Google Play still tells me to have "no connection".What else can I try besides resetting my phone?
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Dec 28, 2013
I am very new to custom ROMs. I have just installed a custom ROM from Clockworkmod for my LG e970 4.0.4
After installing whenever I try to open Google Play Store it displays the message "unfortunately, google play store has stopped"
So I searched and tried deleting cache, deleting data for Play Storeand rebooting the phone. But those haven't worked for me.
I am thinking of Restoring the backup I took using CWM prior to the custom ROM.
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May 26, 2012
I used link2sd to integrate the market update into the system. I don't know how to convert to user app because it is not working. HTC Explorer A310e
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May 16, 2014
My Google play store randomly stopped working earlier today. It isn't closing or crashing. It is just endlessly loading. No time out message or error message. Tried with both 4g and wifi. I am using a Galaxy s3 on Verizon, jelly bean 4.3. The only thing I noticed is that Clash of Clans updated this morning but I was able to get on and download the update and then get back on play store but like not long after that it won't open.
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Sep 20, 2013
How I can stop update the google play version automatically ??
Because if I donwgrade them to 4.0 he automatically update to 4.3 !!
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Jun 8, 2013
I have a Sprint Samsung Galaxy s3 and a Samsung Galaxy Note 10.1. The Play Store stopped working on both devices 2 days ago at the same time. Play Store from the both devices shows I have no apps installed. When I go to the ALL tab I get the following message "Error retrieving information from server. [RPC:S-5:AEC-0]". I get this on both devices. If I look at an app that I already purchased it shows that I have not purchased it. If I try to purchase it I get this message "Error retrieving information from server. [BM-PPH-01]". I can't install them to my devices from the play store via my PC either. I have tried clearing cache and data, deleting my Google account from phone and tablet then setting them up again. Date is correct on both devices.
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Nov 26, 2013
A friend of mine has a Galaxy SII (Tmobile version) and her play store force closes. In an attempt to solve this issue, she has cleared data and cache from google play services, as well as google play store. I also advised her to delete her google account from her device, then sign back in. Neither of those worked. Also, download manager is enabled.
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Jan 5, 2014
I've build android from source. Now i want to add Google Play store. Where do i get the apk for the Google Play store from?
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May 15, 2013
I have a Samsung Galaxy s3 and i am banging my head against the wall because Play store won't open or do anything when connected to my wifi. it is however functional when wifi is turned off and only mobile data is active. Things i've tried (and still not working)
1. Cleared cache and data for Play store, google services, download manager and download.
2. uninstalled updates
3. Have tried seeing if anything has disabled and it hasn't, the last app on my 'all' is you tube
4. reset my phone to factory settings.
I feel like a pleb as I had this problem when I first got the phone but the clearing cache and data worked then and was fine for weeks but now nothing seems to work.
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May 31, 2012
My mom bought a $200 tablet from some no name company named linsay. It's model is a Cosmos F-10HD. It's an all right little tablet but it comes without the play store. When I try simply installing the play store apk it works for a while until i try to actually get an app but then it crashes and i can no longer open the store. I think this may be due to read write permissions but I don't think I can modify those without root access. So is there some way to get the play store working properly on this tablet without root access? And if not is there some way I can root this device and then install it?
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Mar 15, 2014
Ok,so this problem is getting really annoyed for the past 2 months,my Samsung android phone simply doesn't connect to google plus,that means my google play doesn't load.My phone is a Samsung Galaxy Young S6310.When i start Google Plus app,its simply stuck at Connecting...but after some HOURS,it's says Cannot connect to servers.In google play store,the main page loads quickly,but when i try to search or select an app,its simply STUCK at the spinning circle,i leaved it for about 4 hours loading,but still nothing. The download manager isnt turned off and i restarted my phone and cleared data from google play several times. tl;dr : google play doesnt load neither google plus.
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Sep 28, 2013
Both of my 3G and wifi connections work on the browser, but don't when connecting the play store. I looked into and and tried a bunch of solutions to fix it. I cleared data for all google apps, tried turning on/off auto sync, restarted router, re-flashed google apps. Every single time the app doesn't even ask to set up an account, when I click it it only says no connection, as if it never reset. It happened even when I flashed gapps again. When I go to my account it says "Sync is currently experiencing problems. It will be back shortly" and under my account name it says Sync Error. I'm rooted running the liquidsmooth rom ( which I've been running for about 2 months no problems) and I'm running out of options. I really do not want to have to resort to a total reset, or going back to a backup I had in my recovery because it is super old.
Deleted a file called "hosts" in /etc in root explorer!
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Sep 18, 2013
i dont know what happened in just these days no matter what key word i put in (in my pc or by cell phone) there is just no search results.
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Jun 10, 2013
I tried to download HP's ePrint app from play store and when I pressed download the app just crashed and it won't open sice. also the sign com.google.process.gapps has stopped appeared.what should I do
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Dec 24, 2013
I installed CM 11 on my odin. I wanted to only install the Google Play Store but nothing else from the gapps packet. I pushed Phonesky.apk, GoogleLoginService.apk and GoogleServicesFramework.apk to the pref-apps system folder like in CM 10.2. After rebooting, there was no Play Store installed.
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Oct 16, 2013
Why do we need to pay for uploading an app on the play store?? Is there any other way to upload an app to the play store?
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Mar 10, 2012
I uninstalled market updates to fix a problem and was stuck with the old old android market for a couple days until I downloaded the Google Play Store APK from the link on this page and now I'm worried that I just installed some APK I know nothing about; trusting it just because I noticed the download was hosted on dl.xda-developers.com .
Here's the link for the actual file I downloaded: URL....
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Mar 21, 2013
i installed a modded google play but i want to revert back to original so i need the stock Google play store zip.
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Jul 6, 2013
So I am running Cyanogenmod 10.1 and I want to manually update my Google Play store to 4.1.10 but every time I install the APK file I get ''Google play store could not be updated. Free up some space and try again''
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Mar 9, 2013
my motorola atrix with/ ginger bread crashes all the time I want to access to it. This happens since I install an app call "freedom", so I diceded to do a hard reset but it did not wor. Then I did a factory reset But it remains the same. I change the time and I finally could enter my gmail account, but the google play still crashes.
I did a hard reset again, but now The "market" app does not appear when setting up the phone. I downloaded it externally, but it reamins crashing.
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Jan 18, 2014
I have a ZTE V967S with Max Flavour 4.1 Slim from carliv. I have installed rom&gapps [url].... with carliv's intstruction. When I have installed it, and download apps from Play-store a few times, I cannot get into it more. Play-store says no connect,,,
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Apr 12, 2014
Recently, I changed the time zone on my phone to Moscow. I did change it back, but every time I try to access the Google Play Store, it says "No Connection". I have a Droid Razr HD. I have tried clearing the cache already. It has been like this for about a week now.
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Jan 1, 2014
I'm currently having some issues with my S4 mini, as stated in the title, the phone does not save messages or calls. I can still send and call, but nothing is ever recorded.
At the same time this started to occur my play store stopped working, just getting the "no connection, Reconnect"
I am using the stock app from samsung for calls and messages. Factory reset is something i would like to avoid.
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Dec 6, 2013
my 7 year old doughter bot a android tab 9" 4.2 jelly bean latetly. why i cant download any apps or updates from google play store on my androin tab?
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Oct 1, 2012
Is there anyway to remove the second account from the accounts tab from the Play Store.
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Jun 28, 2013
I recently bought a galaxy s4 , but the play store is so boring wth all the weird apps judging that my location is in the middle east. i experienced the same problem when i bought the lumia 920 and the solution was simply changing my location to the US to get access to all the goodies in the play store is there a way of changing my location on the galaxy s4 so that i can enjoy my play store?
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Nov 23, 2013
My problem: Google Play Store AND several other app (e.g. RUA2) aren't able to connect to the internet.
What I did: Tried to clear cache, reinstall Play Store ect. did factory resets (yeah, I did it twice).
More Problems: - After a factory reset several Google services and apps crashes (e.g. Keep; there're multiple notifications), an error message appears: Google Calendar seems to malfunction.
I have a rooted Samsung Galaxy Nexus running Android 4.3.
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