General :: Play Store Stopped Working On Both Devices
Jun 8, 2013
I have a Sprint Samsung Galaxy s3 and a Samsung Galaxy Note 10.1. The Play Store stopped working on both devices 2 days ago at the same time. Play Store from the both devices shows I have no apps installed. When I go to the ALL tab I get the following message "Error retrieving information from server. [RPC:S-5:AEC-0]". I get this on both devices. If I look at an app that I already purchased it shows that I have not purchased it. If I try to purchase it I get this message "Error retrieving information from server. [BM-PPH-01]". I can't install them to my devices from the play store via my PC either. I have tried clearing cache and data, deleting my Google account from phone and tablet then setting them up again. Date is correct on both devices.
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May 16, 2014
My Google play store randomly stopped working earlier today. It isn't closing or crashing. It is just endlessly loading. No time out message or error message. Tried with both 4g and wifi. I am using a Galaxy s3 on Verizon, jelly bean 4.3. The only thing I noticed is that Clash of Clans updated this morning but I was able to get on and download the update and then get back on play store but like not long after that it won't open.
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May 28, 2013
Note 10.1 (N8020).
Allshare video playback from other devices over wifi just stopped working. It was totally fine and I have absolutely no idea what happened. It still plays music and shows photos and all the files stored on external devices. The only problem is that it won't play video. It plays video stored locally or on sd card just fine, but when I want to play anything from my note 2 (n7105) or my pc's allshare app, video player shows error message: "Cannot play video. This video cannot be played".
It plays the same files just fine, when I copy them to the device, so I think it might be the case of some transcoding error. It is not a case of network settings - I've checked on 4 different wifi networks and it's the same everywhere. My note 2 works just fine on any wifi and plays all video from tablet or pc. Here is what I tried so far, with no results:
1. Restoring to factory defaults,
2. Wiping cache and dalvik cache,
3. Flashing fresh stock rom,
4. Erasing all allshare apps and video player data
N8020 & N7105 (JB 4.1.2 rooted + stock)
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Jun 1, 2014
Just Updated my Nexus 4 to 10.2.1 from 10.1.3 and now I constantly get "unfortunately, Google Play Services have stopped."
Also my Play store was missing from the phone so I installed the one that comes with Lucky Patcher (modded one) but that didn't work. Tried un-installing Play services and re installing it (downloaded the apk).
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Aug 1, 2013
I have the pirate bay app on my AT&T htc one running stock jellybean. I cam across an app called Google play modded. Which I thought meant I can go in and customize the Google play store and delete the bloatware that come with the phone, but I found out that It was something totally different. So I went to uninstall it from the app drawer and It deleted the whole Google play store. I downloaded and apk file from some website which fixed it. but after rebooting I got this error. I then went to titanium backup and wiped the data. It fixed the crashes but now I for some reason am running the modded Google play app again. I deleted Google play services and google play app. rebooted my phone. It removed the modded Google play store and fixed everything, but whenever I try downloading an app It breaks everything.
I'm running Jelly bean 4.2.2 on stock android. HTC one.
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Nov 26, 2013
For some reason Play store and Youtube app cant access the net. Says problems with network, but there are none.I have 2 more android devices and 2 pcs running off the same network and all work just fine.
Also, may be related, browser started dropping error popup saying something about certificates. Can continue but most pages drop this multiple time
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Nov 12, 2013
I keep trying to download stuff and it gives me the error DF-BPA-10. I have force stopped, cleared the cache and data, uninstalled play updates and it still doesn't work.
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Jul 18, 2013
I have recently received a Daxian XY100S and can't make Google Play Store to work. When it opens, it closes in a second. I can't sign in to Chrome and YouTube. I rooted it and I removed all the Chinese apps and it is still not working. Download Manager has been always enabled.
What else can I do to make it work?There have been installed an alternative chinese store app, I thought it were conflicting with Play Store but I uninstalled it and it is still not good.
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Jul 8, 2012
Few weeks ago I had updated my Android version to 2.3.6 (with a rom from this forum, not via Samsung Kies), and now, my Google Play Store isn't working anymore, I can't download/update apps, If I click on Install or Update the loadbar stays loading, but there happens nothing.
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Jul 23, 2013
I recently upgraded my phone xperia mini pro SK17i 's software from GB to ICS 4.0.4 and rooted my phone. After rooting i installed Titanium backup and remove a few what i thought were unnecessary apps from my phone . I think i also deleted the google.download.manager.apk i'm not sure but i cannot see this service in my "ALL APPS" (APP Manager) Its not at the bottom or disabled its just not there.
Since then i keep getting gapps stopped working and Google play stopped working .
i have tried
1. Rebooting (multiple times)
2. Clearing cache/clearing data for Play
3. un-installing /Re Install play
4. Download goomanager and downloading latest gapps packed and flashed the zip
5. Delete gmail account and restart and add account again.
Also i don't think there is prob in Google sync...
and checked out all the sites and forums for solution ... i still haven't gotten any solution to this.
i saw in a few places about QtADB and new ROM..but i have abs no clue about what it is or how to go about it
I jst want the Google download manager back and Google Play to work...
I have downloaded a new download manager for now. But was wondering if i can get back Google download manager without have to to do a factory reset.
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Feb 24, 2014
I havn't found a solution to my particular issue with the Play Store:I'm always getting the error message "no connection". Even though it's not a connectivity issue related to my IP or whatsoever: I can with no issues access the playstore via the browser. I have:
- cleared the cache and deleted the date of Google Play
- deleted all data in use at Google Services
- uninstalled Google Play Updates
- uninstalled Google Play and installed a .apk I downloaded from the web
- tried the market enabler app - even though I wasn't expecting any improvement from that move
- updated from 4.3 to 4.4
Google Play still tells me to have "no connection".What else can I try besides resetting my phone?
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Nov 26, 2013
A friend of mine has a Galaxy SII (Tmobile version) and her play store force closes. In an attempt to solve this issue, she has cleared data and cache from google play services, as well as google play store. I also advised her to delete her google account from her device, then sign back in. Neither of those worked. Also, download manager is enabled.
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May 15, 2013
I have a Samsung Galaxy s3 and i am banging my head against the wall because Play store won't open or do anything when connected to my wifi. it is however functional when wifi is turned off and only mobile data is active. Things i've tried (and still not working)
1. Cleared cache and data for Play store, google services, download manager and download.
2. uninstalled updates
3. Have tried seeing if anything has disabled and it hasn't, the last app on my 'all' is you tube
4. reset my phone to factory settings.
I feel like a pleb as I had this problem when I first got the phone but the clearing cache and data worked then and was fine for weeks but now nothing seems to work.
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Dec 28, 2013
I am very new to custom ROMs. I have just installed a custom ROM from Clockworkmod for my LG e970 4.0.4
After installing whenever I try to open Google Play Store it displays the message "unfortunately, google play store has stopped"
So I searched and tried deleting cache, deleting data for Play Storeand rebooting the phone. But those haven't worked for me.
I am thinking of Restoring the backup I took using CWM prior to the custom ROM.
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May 31, 2012
My mom bought a $200 tablet from some no name company named linsay. It's model is a Cosmos F-10HD. It's an all right little tablet but it comes without the play store. When I try simply installing the play store apk it works for a while until i try to actually get an app but then it crashes and i can no longer open the store. I think this may be due to read write permissions but I don't think I can modify those without root access. So is there some way to get the play store working properly on this tablet without root access? And if not is there some way I can root this device and then install it?
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May 26, 2012
I used link2sd to integrate the market update into the system. I don't know how to convert to user app because it is not working. HTC Explorer A310e
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Jan 1, 2014
I'm currently having some issues with my S4 mini, as stated in the title, the phone does not save messages or calls. I can still send and call, but nothing is ever recorded.
At the same time this started to occur my play store stopped working, just getting the "no connection, Reconnect"
I am using the stock app from samsung for calls and messages. Factory reset is something i would like to avoid.
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Oct 2, 2013
Can I have two separate google play accounts for two different devices & keep one gmail account for both devices?
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Sep 20, 2013
How I can stop update the google play version automatically ??
Because if I donwgrade them to 4.0 he automatically update to 4.3 !!
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Sep 7, 2013
I want to use my google play music mp3s on a mp3 player and on my pc
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Apr 9, 2012
I'm on my third Android phone, and the last two are still "active" (?) in Google Play, on the website. With my first phone, I didn't have to "Choose which device to install on". Now I do, and I want to know how to get rid of the other two devices. I don't have access to them and never will again. I sent the first one to a dev on SDX, across the country. The other one I only had for six days, and traded for my current device. So, there's no reason for them to be up there. (Both were wiped before I got rid of them, so neither of them can even get into my Google account.)
P.S. Is there any way to get Google to forget I ever had an app? I've tried a bunch of apps that didn't work and I really don't like them in my "All" column under My Apps, in the phone app. But that's not as big a deal.
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May 20, 2013
I have a personal android device that I have joined to my companies network and as part of the MDM policy the google play store gets hidden. Company is 60k+ employees, so there's no hope of getting an exception.
So far I've managed to side load about 90% of the applications I need via android drawer but this only works for free apps, I can't load any of the apps I've purchased from the Play store without the play app.
I have tried to sideload the play store, and it seems to install fine, but doesn't show anywhere in the app drawer, or under the app information in the settings menu.
I've also tried to go to play.google.com to install via web, but the device in question isn't listed as an available target for install (presumably because I've never logged into play from it).
I have read-only filesystem access to the device, is the a way to manually execute the binary that launches the play store? If so, where it's located? I checked /system/apps/ and it's not there.how I can unhide or launch the play store app so I can get my purchased apps loaded back onto my device?
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Aug 14, 2013
So I developed my first android app which is in the play store I don't have a physical android phone so I developed the app using emulators and stuff and when I do a play store search on the web, I can find my app. Anyway yesterday, I downloaded this new android emulator called Genymotion that comes with emulated phones that have access to the play store and when I did a search of my app in the play store on the emulator I couldn't find it. Then when i did a Google search on the phone and clicked on the link to open it in the play store it said that the app was not compatible with the phone which is weird because the emulator is running android 4.2.2 and the app is supposed to run on anything from Android 2.2 upwards. Anyway, do a quick search on your play store app and search for my app called "Reflap" (No need to download it) . If you can't find it, do a Google search on your phone and find the link to the play store, click it and open it in the play store and see if it gives you the incompatibility message.
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May 17, 2012
I got hold of a copy of a VirtualBox file containing Android ICS. Its working on my Windows 7 PC except that there is no Play Store App.
I have read on another website that there are two packages I need to install but I have never used Android until this morning and don't know how to get hold of them and install them on my Virtual Android install.
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Jan 1, 2014
I installed freedom about two months ago and ever since I've been getting the " No Connection Error". I've tried these and have
1. Resetting the phone ( both through settings and service menu. )
2. Re-installing Freedom, opening it and manual closing it, clearing data and uninstaling.
3. Made sure the # is in front of the second IP address in the host file.
4. Uninstalling and re-installing play store through Lucky Patcher
get the play store working again.
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Jun 3, 2013
I clicked on the play store and it isn't launching. It just launches a white screen then closes it again... Not even factory reset works!
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Nov 24, 2012
I recently uninstalled my Play Store due to most applications not showing and whenever i search for them it says device is not compatible.So I uninstalled using sd maid since it is a system app and my fone is rooted.
I tried to install a downloadable apk file of play store but to no luck, it always force closes at app launch.Every version of play store i installed are all the same, force closes at application launch.
I also found out that vending.apk or skyphone.apk (whatever you call that) together with its. .odex counterpart is missing.
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Apr 30, 2014
I had problems with my play store saying no connection and a did a factory reset to fix it but it disappered, I downloaded one from Aptoide and it says even when connected to working wifi it still says when i sign in no connection my phone is rooted but with stock rom (Vodafone Smart Mini)
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Jan 5, 2014
I've build android from source. Now i want to add Google Play store. Where do i get the apk for the Google Play store from?
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Jul 27, 2013
I'm trying to rent or buy movies in play store. I click the price and in the pop-up window it says: The article you bought is not available where your are (it is originally in German). I cannot go on to pay.
I have a S2g with latest German firmware (rootet). Problem is that it works perfectly fine for my wife, who has exactly the same phone+firmware and is in the same network. Why I cannot access the movies? GT-I9100G
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