HTC Incredible :: Unable To Sync / Get Phone To Usb Mode
May 10, 2010
I've been trying to sync my phone with my work computer for the past several days with no luck. I was able to sync using HTC Sync when I first received the phone but now I can't even get it to enter USB Mode. I was using the usb cable that came with the phone when I initially sync'd it, but since then i have picked up an additional charger/usb cable from my local authorized verizon dealer and can only charge the phone when i plug in the phone to the computer. I tried uninstalling and reinstalling HTC Sync and then installed the latest version of HTC Sync with no luck. I'm thinking that it might be the usb cable that i'm using (since i was able to sync before), but not sure if its something else (lack of driver or something like that).
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Sep 7, 2010
I've had my DINC since April. Really no problems at all. Got the 2.2 update on Wed or Thurs of last week - no troubles, until now. I synced my DINC to my computer after the update.Today i tried to sync w/my computer and nothing happened. The little "tree" notification that allows you to choose what you want to do (charge, sync, mount SD card) didn't come up. I removed and reinstalled HTC sync (which has worked before) and still nothing.
Any ideas what to try next? I'm considering a factory reset but would like to try other options 1st.
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May 23, 2010
Well well I think this might the first issue I have had with this phone obviously the phone is amazing either way but if someone can help me get this going it would be THAT much better. I have my Google calendar all setup online and went to go see my events on my phone and it doesn't sync at all. I re synced every way possible on the computer I double checked and it never refreshed on the HTC Widget and even.
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Nov 21, 2010
I know a lot of people are having issues with gmail pushing and I am having that issue where it won't push at all. Additionally, when I actually go to the setting and hit "sync now" it won't do anything. I am not receiving any sort of emails or updates.Anyone know how to fix this?
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May 31, 2010
When I go to Accounts and Sync and try to sync my Google contacts It show up that the last contact sync was May 10 The calendar sync and the gmail sync are up to date but the contacts sync will not refresh.
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Apr 30, 2010
I got an incredible yesterday.Been trying to get Exchange active sync to work.The problem is that no matter what option I choose in Schedule (as items arrive, 5 minutes, 10 minutes, etc...), the phone always defaults back to Manual.Nothing I do will make the change stick.I've tried a battery pull, deleting the account multiple times and re-adding it.I even installed the trial version of touchdown to make sure push email was set up correctly on the server and it works perfectly in touchdown.Any thoughts?I've done about everything I can think of.I don't want to buy touchdown because this should work for free.
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Oct 3, 2010
I just got my replacement Evo from Asurion. It was brand new in the box.Ever since I got it yesterday it been continually syncing. I have the little circular arrows on my notification bar all the time and it's killing my battery. Anyone have any ideas? I changed all the settings in my phone like I had them in my previous one.I have FB set to sync once a day and weather turned off. The only one running is the google one. Even when I turn auto sync off it still shows.
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Jun 4, 2010
I have an HTC incredible and have tried everything to put music on it, the most recent program i am using is tunesync, which works great. However, whenever i transfer music i always get the message "unable to play this type of audio file" I have tried everything from making the files all mp3 format to using different programs to do the sync, but nothing will work.
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Jun 29, 2010
I had been using HTC Sync successfully to sync my calendar items and haven't used it for a week or two and now all of a sudden when I connect my phone via usb to my laptop, its searching for ages and then comes up with "unable to find HTC Sync on your PC". HTC Sync is def open and installed on my laptop. Any advice on what it could be? I've powercycled the phone and laptop. changed the usb port can't think of anything else.
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Apr 14, 2012
I have used winamp, mediaGO, a couple of Android PC suites and the basic copy and paste my files directly into the phone.
I keep on getting an error, is it something to do with the ICS update???(I have a Xperia Ray)
I got this phone about a month ago, I put 3 albums off of my music library onto the phone and no error appeared, I then got myself a new micro SD card and then realized that ICS had been released for my phone. After the update I was unable to sync music to my phone
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Aug 30, 2009
After installing HTC Sync from the HTC website (v.2.0.4), and connecting my Hero via USB, my Hero cannot find HTC Sync on PC, although it is installed, and I have restarted my PC. After the "Finding HTC Sync on your PC" message, I get an error message saying: "Unable to find HTC Sync on your PC. Please make sure that HTC Sync is installed and opened on your PC [which it is]".
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Nov 16, 2010
I CANNOT get my phone to sync to my facebook contacts. I got to the settings to get to accounts and sync. Then when I click on add account and choose facebook, it just goes back and won't add it. I am really frustrated. I got it to work before but then I had problems with my facebook and now I can't get it to work again. HELP please!
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Feb 13, 2010
I have managed to get my HTC sync work with my Windows 7 and it connects to my phone and says it is syncronishing but then nothing transfers from my phone to my Outlook. Does anyone know where I am going wrong or what I can try?
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Jun 21, 2010
Are there any problems syncing an HTC Legend with a Mac, do i need software for the computer or will it sync automatically via usb.
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Sep 8, 2010
I open the HTC sync program and connect my phone to my pc with the usb. The notification then pops up on my phone asking which connection type (charge/sync/disk drive), i choose HTC Sync and press 'done'. A window then pops up on the phone screen saying 'unable to find HTC sync on your PC. Please make sure HTC sync is installed and opened on your computer...' HTC sync IS installed and open, i have downloaded it today off the HTC website.
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Jun 22, 2010
Another year has went by in the sports world and the google sports calendars STILL do not sync with android phones. Any one have a work around?
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Nov 19, 2009
I have 3 calendars under my gmail account, but they're all owned by the same account.
I only had one when I initially set up the phone and I added 2 yesterday.
The 2 new ones will not show up in the phone.
Has anyone run into this? I did a google search, but not much for results out there which I find strange.
also, I subscribed to a read only one (canadian holidays) and it was on the phone right away.
So it seems that only ones that I create I cannot get to the phone.
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Sep 9, 2010
This is my first "smartphone" although I have used a corporate Blackberry and I have used a Palm for many years. I've had this phone for about a month now. While the hardware is ok, the software for critical functions (Calendar, Contacts, Notepad, and Music) absolutely sucks!
1. I do not want to use Google/Gmail for my calendar and contacts. I don't know about any of you, but I do not feel comfortable having my confidential contact and calendar information sitting on the internet in Google. The company I work for even has a block on Google contacts & Gmail because it is not secure and fraught with potential for virus. I want a way to sync calander, contacts and notepad directly from my PC to my phone. Unfortunately, this can't be done. I've tried Companion Link. Besides the fact that it cost $39, I can't even get it to work. This type of functionality should be a basic part of a smartphone. Iphones do it. Blackberry's do it. Palm Pre does it. Why not the Droid?
2. Music - I have been trying to figure out a way that music synced to the Droid will play in the proper order. The Droid will only play music in Alphabetical order. I can't find a way to play music in Track # order. I have been on the phone with Motorola for hours. Finally got to Level 2 tech support. They told me that it cannot be done. How stupid is this? Try listening to a Broadway Show album in alphabetical order! Right now I feel if you just want a fancy toy, buy a Droid. If you want a real "smartphone" look somewhere else.
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Sep 10, 2010
Let's say I want to use my gps all the time. how do I prevent my screen from going dim/shutting off ?
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May 4, 2010
I've noticed that my notifications were sporadic, both from e-mail and messages. I think I even missed a call once and was surprised because I never heard it ring/vibrate. After some testing I think I've figured out that when the phone is in my pocket, and I'm sitting at my office desk, the phone is face down in that same, fairly flat level position, that turns the ringer off if you flip your phone over on a desk while in a meeting. Is there any way to turn this feature off?
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May 16, 2010
My phone is having the 100% Awake Time issue and I can't figure out why. I've uninstalled a few apps that I thought could be the problem, but that made no difference. I then changed to a completely empty screen layout to remove any possible widget issues, still the same. Last night I installed SystemPanel so I could get a better idea of what's going on and now I'm even more confused. It doesn't show a single thing that's eating up CPU time. Under Battery Use it shows Android System at 43%, then Cell Standby and WiFi at 14%. Is there something in the Android OS that is screwy?
I'm at a complete loss on how to continue trouble shooting this. I'd really rather avoid a complete reset of the phone, but if it's the only option I have. I'm going to go through and uninstall basically everything I can today to see if I can find the culprit, but any ideas would be great. If it was an app though, wouldn't I see it in SystemPanel? Here's some shots of my use this morning. I was using it a bit, but there's obvious spots where the phone should have stopped being "awake".
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Sep 29, 2010
My droid incredible still hasn't received the update to 2.2. Its been over a month and im tired of waiting. Ive also tried the manual update several times with a failed installation everytime. My phone is not rooted. Any suggestions?
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Sep 24, 2010
I recently rooted my phone which was on 2.2 at time of rooting using unrevoked3. Everything was going well, I performed a full Nandroid backup, moved su to systemxbin as suggested in many posts. Today I did a phone shutdown, then pressed power + volume down to get into the ClockworkMod Recovery v2.5.0.5 menu with the intention of doing another Nandroid backup. I selected 'backup and restore' from the recovery menu and then pressed the power button to select. But pressing the power button only blacks out the screen instead of selecting the menu option. I tried depressing the power button for a longer period of time...same result. Essentially, I'm unable to get out of the Clockwork menu.
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May 4, 2010
Does anyone else have an issue doing this? I received an error stating "got an error stating this application requires network access. Enable mobile network or wi-fi to download data." My mobile network was on at the time as I was on a call. Any settings I should be looking at? I tried both the stock browser and skyfire & had the issue with both.
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Jun 4, 2010
Is there any way to get an email or text notification once my phone is in sleep mode? If my phone is "awake" it rings but once asleep I don't get any notification. Also, if my phone ringer is set to vibrate is there any way to set my email/text notification to ring or does it have to be both vibrating or both ringing.
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May 4, 2010
My Incredible rings when there's a visible screen. When the screen darkens and phone enters sleep after, in my case 1 minute of non-use, any calls coming in do not ring through. Voicemail picks them up but there is no indication that I have an incoming call unless I wake the phone up and check the upper left hand menu for the voicemail icon. This can't be set up right. When the phone is asleep (dark screen) but not powered off, there has got to be a setting that lets calls ring through and awaken the phone so it can be answered.
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Jul 20, 2010
4 buttons randomly light up and off when the phone is in stand by mode at times
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Jul 13, 2010
Im have some troubles with my phone and vibrating. When my phone is set in the vibrate mode when i receive a text message my phone does nothing. In the messages app I have it checked off to vibrate when a message is received but still nothing..
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Oct 31, 2010
Fellow droid incredible users, I am trying to root my phone with unprovoked and i have the 2.2 system on my htc incredible. I'm unable to find "debug mode" in the settings and i need it on to apply the unprovoked root. Please help me find debug mode.
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Nov 19, 2010
When I connect my DINC via USB to my computer, the computer does not recognize my phone, there is no option for charge or disk drive like there used to be, it just starts charging, but the USB icon which used to appear in the task bar does not appear. I also have the setting set to "ask me every time I connect" on my phone, I have played around with this setting to no avail. The phone also does not appear in My Computer. I have changed USB ports and cables, and my computer recognizes every other device I have, so it is only a problem with recognizing my phone.
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