HTC Incredible :: Returning Phone Due To Froyo

I think it's horrible that Verizon would push out an update that effed up my (and so many other phones). Customers should not be forced to due a factory reset to get things working right. And, after doing a factory reset, my phone still isn't working right!I shouldn't have to spend hours on forums figuring out whats wrong, why, and how to fix it. this stuff should just work, and why in the world Verizon would push out an update that caused so many problems is incomprehensible anyways, I think Im going to the store this afternoon to at least try getting a replacement, and if not a different phone