HTC Hero :: HTC Hero / T - Mobile G2 Touch / Video Format
Mar 31, 2010
I'm a pretty new T-mobile G2 Touch (HTC Hero) user. I got it 2 weeks ago. So today I shoot my first video with it. I used the default settings. Such as: Encoding type: MPEG4, and I shoot it with the sound on. When I finished I could reviewed the video on the Hero, along with the sound. But the problem showed up when I transfered the video on my PC. Firstly the file showed up like 3gp file, not like MPEG4, and when I tried to play it with VLC it showed me some problem and play back without sound. And the video quality was 3gp quality, although it was set to high resolution and MPEG4 format.
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Oct 19, 2009
Lets try to create a list of the optimal video format and properties a video must be in on the Hero.Help me out here I am really no expert so please let me know if I got something wrong.I will try to keep this first thread up to date:
Container = .MP4
Encoder = h.264
Frame rate = 23.976(NTSC) or 29.97(PAL)?
Resolution = 480 x 320
Video bitrate = 500-1000 kbps
Audio encoder = AAC
Audio bitrate = 320 kbps
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Jan 25, 2010
My g2 touch says Firmware Version - 1.5
Build Number - 2.73.110.26
Software Version - 1.00.A6288
Is the most up to date version available for the t mobile y2k touch? If not how do I upgrade?
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Dec 7, 2009
Have had my Hero since Friday, and so far i'm loving it - apart from a couple of minor teething problems, which i hope you can advise me on. I apologise if these questions have been answered before - i have done a thorough search (of the web, too!) but not found exactly what i'm looking for.
My main problem seems to be with Peep - i like the interface and would be more than happy to use it as opposed to downloading another app, but it seems to be very temperamental with the updates/notifications. I have it set to update/notify me every 15 minutes - which it doesn't. And when i go into Peep myself, (even if i do a manual refresh) it rarely gets the latest tweets. I downloaded Twitdroid to try, but this force closed about 4 times before i got fed up and uninstalled it!
There seems to be an annoying lag on the phone too - reading about, it seems this MAY have something to do with being logged into Peep?
Should i do a ROM upgrade - would this help? Build number is 1.76.110.6 (if i'm looking at the right thing!)
Oh, and apparently my hubby texted me a few hours ago, too - this hasn't come through either!
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Feb 9, 2010
I have a G2 touch UK and the USB cable that plugs into the phone end has not got a mini usb port but rather something shaped like it but not quite the same. Tried a usb to mini usb adapter on it and it wouldn't fit. What connection is it? It's not micro usb either.
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Oct 2, 2009
According to this post @MoDaCo, T-Mobile are hoping to have the update available to users by close of business today (Friday 2/10/2009).
Cross those fingers!
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Oct 24, 2009
I've seen several nice leather flip cases with belt clips for the T-Mobile My Touch 3G phone. Do any of them fit the Sprint Hero?
Here are some examples:
PDair Black Croco Leather Sleeve-Style Case for Apple iPhone 3G
Piel Frama Black Leather Case for HTC Magic
New Leather Case Cover Belt Clip For GSM HTC Hero - eBay (item 270463811679 end time Oct-31-09 01:14:37 PDT)
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Aug 22, 2010
Have problems with receiving/installing the much awaited 2.1 update for their T-Mobile Hero (G2 Touch). It took me a while after figuring everything out by myself since both T-Mobile and HTC support have been absolutely inept at providing a solution.
You may have tried moving the phone's date forward a couple of weeks as suggested by T-Mobile and you'll probably get the pop-up notification window, but when you try and install the update the screen goes black with a warning triangle and it freezes.
1- First of all BACK UP all your data! This is because updating the phone will erase all data on your phone and reset it to it's factory state. I use My Back Up Pro, it's very easy to use and you'll be able to restore everything, from your pictures, music files, apps, etc to your messages, contacts and so on. It will even restore all your shortcuts and replace them exactly where you've placed them on your home screen(s). If you have a lot of files I suggest you back them up online as your SD card may not have enough space.
2- Download and install the latest ROM from the HTC website, you can do so here: http://www.htc.com/uk/SupportDownload.aspx?p_id=283&cat=2&dl_id=775.
This is where some of the confusion arises. You may think that you have the latest ROM on your phone (you can check by going to Settings-About phone-Software-Build number. It should be 2.73.110.26. However if you've downloaded it from the T-Mobile support website it is NOT the same as the one on the HTC website DESPITE having the same number, and it's this that's preventing your phone from receiving the notification for the new 2.1 update and installing it. Confusing eh? So, download the ROM update and install it on your phone following the simple instructions.
3- Once your phone has installed the ROM it will restart. Finally, the notification pop-up will appear! Tap 'Install'. The phone will start installing the update without any glitches. You may also get a second pop-up notifying of a second update. Proceed as before. I suggest you do all this over Wi-Fi as it's a huge file.
4- Again, once the installation is complete your phone will restart and you'll be able to enjoy the new features. It's like having a new phone, better interface, better graphics, better performance!
5- Finally re-download My Back Up Pro from the Market and restore all your stuff. Again, this is best done using Wi-Fi. Notice: When restoring data, if your Contacts and Calendar are synched with your GMail account, UNCHECK these from the list that shows up.
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Jan 26, 2010
I've got no wireless network at work, but sometimes want to connect my ipod touch to the itunes store to get new tunes. I've heard it's possible to use the 3G on my hero to route my ipod touch and get online - is this true? And if so, anyone know how it's done?
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Dec 3, 2009
I bought Touch by HTC when it was first released and now I absolutely hate this phone. So after some research I decided to join in and get the Hero. However, I was wondering how to transfer contacts from my winmo HTC Touch to a Hero?
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May 19, 2010
I'm looking for a decent video player app for my Hero, and was also wondering what's the right resolution to convert my video files to?
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Nov 28, 2009
I currently have a Sprint Touch Pro and I'm getting tired of the lag and other problems, with my sprint upgrade and with the money I could get from selling my touch pro, I could get a Hero for next to nothing, my question is, is it worth it to upgrade to the hero, even though it has the same processor, ram, etc as my touch pro, or should I wait for the next sprint android phone?
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Oct 22, 2009
Today at Sprint store I played the same YouTube video on the Hero and the Pre side by side. The Pre looked great, the Hero had a very low frame rate and poor resolution. I hope someone can tell me something was wrong with the Hero and it is not always like this.I am seriously considering buying a Hero and have been spending a lot of time at my local Sprint story getting to know it. Today I was trying out flash video on many sites and they all looked bad like I described above. I just assumed the videos had a poor source until I tried a YouTube video on the Pre. It is hard to believe all the reviews I have been seeing of the Hero wouldn't have hammered it for this if it were a common problem.
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Dec 30, 2009
Bought a 2nd hand hero (tmobile). Unlocked it with HTC SIM Unlock codes HTC Remote Unlock HTC Unlocking HTC SIM-Unlock | Unlock-Now.com and put my O2 sim card in and nothing. Have tried with my prepay O2 card, PAYG O2, 3 and T-mobile cards and only the T-mobile one works.Flashed it with various different ROMs but each time I get no service; when I go to mobile network settings network settingssearch networks I can see O2-UK but when I select it I get "your SIM card does not allow a connection to this network" (although it works in my Touch 3G). have looked everywhere, but for the life of me I can't find a fix for this.Would really appreciate any suggestions; my Touch 3g is very flaky and I need a reliable phone asap- live deep in the country and wife about to have a baby!
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May 12, 2010
I'm taking some classes this summer and was hoping to find an app that will let me look up proper citation for papers. It would just be handy to have something in my pocket. Any ideas on available apps?
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Nov 4, 2010
I have a video that i want to put onto my phone but don't know what format to convert it to so i can watch it on my phone.
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May 18, 2010
Just completed my first root of my Hero, and plan to install Fresh 2.1.1, but I am unclear on the matter of apps2sd being built into it (is it?) and whether I need to back up my entire 16g sd card before I load 2.1.1. I can live with not using apps2sd if it means I don't need to re-copy my entire sd card which is near full.
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Feb 20, 2010
Can you format the card while it's still in the phone and the phone is on? Not from recovery, but just by mounting the card and formatting it through your computer?
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Jun 11, 2010
what is the best format for videos to play?
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Feb 10, 2010
I'm looking for a walkthrough on how to format my SD card for this application. Can anyone point me in the right direction or write up a quick and dirty "how to"?
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Oct 29, 2009
I have my phone coming tomorrow. I have done some research and I have downloaded the latest HTC sync and drivers for my windows 7. I have downloaded a few utilities as well. Anything in particular that I need to do to with the phone or any applications that have to be installed first? Also what file format does it use on the microSD card? Is it a linux format?
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Mar 15, 2010
I have had my hero 4 months now and Love the phone...But a few weeks ago certain programs where it says press to start would not work. I have to use the small roller ball on the bottom. I press and press but nothing happens. This is with a few programs such as the RAC app. I have reset, cleaned the screen etc!. The screen touch works in that area as I can use keyboard. My girl friends hero and friends seem so much better, keyboard is easier ti use aalso. I've callibrated etc and nothing!. Is it broke?
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Dec 12, 2009
I have read that the touch pro 2 battery can be used in the hero. Can anyone confirm that it works in the Sprint Hero?
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Feb 24, 2010
On my HTC Hero, when typing messages, I could always easily access characters like "?" and "!" and numerals by simply "long touching" that button. Very convenient. However, recently, that featured stopped working. I can no longer "long touch" the K-key and get a question mark like I used to.
Is this a setting that has been inadvertently turned off? If so, I can't find it.
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Jan 20, 2010
I have had my G2 Touch for nearly a month now and I am noticing that when listening to music in the music player there is a lot of skipping and stuttering. It seems to be worse with particular tracks. I also listen to spotify offline playlists which seem to be OK. Initially, I noticed the problem was worse when I had Last.fm scrobbling turned on...but now that and all data hungry apps are off (that I can think of) and still the bad playback. I am wondering if it is specific to my phone - in which case I am probably still able to get T-mobile to exchange it.
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May 31, 2010
when charging my Hero the touch screen will not work, when not charging it works fine, is this normal.
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Jun 29, 2010
No multi touch support on hero after 2.1 update? is it just me?
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Mar 21, 2010
Quite mystic issue with my Hero. Never dropped my phone and always handle it with care. Suddenly couple a days ago with normal daily usage screen goes black. I think it was a normal crash and pull out battery for reboot. Device rebooted normally but when it comes to SIM Unlock screen there was only empty boxes without numbers so I again pull out battery and now phone stucks in Hero splash screen almost 10 minutes and reboots over and over again. If I boot up with pressing down HOME and Power nothing happens. it just again HERO Splash and boot loop. When I press BACK and Power in FASTBOOT-menu there is TOUCH PANEL-fail. I think my touch screen is broken or there is some other things totally messed up (???) but what confused me is why I cannot access recovery mode with HOME + Power. Anyway I reinstalled Stock ROM in Fastboot-mode but phone is still in bootloop.
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Aug 17, 2009
Is there a better calendar that will sync with outlook? It's annoying that the calendar can't cope with categories and that I don't have the same functionality when inputting appointments that I do in outlook.
Is the same calendar that was on the TC touch available?
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Oct 1, 2010
Just 3 days ago my Hero started to not work properly. Touch screen (in the bottom, keys 7-8-9 of numerical keyboard) seems to be not completely sensitive and sometimes it doesn't work at all in that zone.
The curious thing is the phone starts working properly after using it for a couple of hours. If the device is in stand-by mode for a long time (i.e. during the night) the issue occurs. Has anyone had a similar problem or know of a solution?
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