HTC Hero :: Gmail Auto Sync Fault?
Oct 1, 2009
T-Mobile UK user here. I've searched through this forum but can't seem to find anyone else reporting this.I've had a G2 for approx 3 weeks now, however, the thing just won't sync Gmail as it should - either via Auto-sync or by manually trying. I've had a G1 for the last 12 months so feel experienced enough to know when something's not quite right. I am using the G2 in exactly the same locations as the G1 so it cannot be a reception issue. I've tried sending test emails from my work email address to my Gmail account: Out of the 10 test emails sent over the space of 8 hours, only 2 came through (the G2 was on Auto-Sync the whole time). The others eventually came through via a combination of manually instigating Sync (1 success) or, in most cases, having to switch the phone off and on - even this only worked twice. Whenever I sent emails from work to G1 they would appear on the phone instantly. There isn't a prob with the emails leaving my work domain as I can see that they have all been delivered successfully viewing my Gmail account over the web. If I leave the phone on the Data Synchronization screen, the round sync indicator is constantly running next to "Google Mail" and intermittantly pauses with the error message that "Sync is currently experiencing problems. It will be back shorlty". have also found that the reception doesn't appear to be as good as the G1 - I work in central London and live 10 miles south of the river.I'm running FW 1.5 Kernal 2.6.27-a5504199 Software 1.0.0.A6288
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Nov 21, 2010
This morning I installed update 2.17.61.2 and since then I've noticed a fault with the auto-rotation feature. For things such as internet, SMS inbox, email inbox etc. the screen view is stuck on landscape and will not auto-rotate back to portrait when I tilt the phone
Also I tried playing Teeter and the ball doesn't move no matter how much I tilt the phone. I've tried resetting the G-Sensor Calibration but it doesn't resolve the fault.
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May 1, 2010
I turned off the notification when I went to sleep so I wouldn't wake me up every 10 minutes. Now the Gmail has to be manually refreshed. How do I get the phone to auto sync with gmail again?
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Jan 15, 2014
My Verizon Galaxy S3 with Cleanrom Seven installed stopped automatically syncing my gmail. I can manually refresh my mail, but it does not sync automatically despite the sync being enabled. I've also wiped data, removed my google account, and even done a factory reset without restoring any google data...and although it occasionally works temporarily, it always stops working. If a factory reset won't fix it, I don't know what to do anymore.
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Sep 6, 2010
Does this program to auto sync with exchange and gmail, and if yes, how do i set it yes (its not on the list of folder poll check frequnncy)
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Oct 6, 2010
just started 2 days ago, everything but my gmail contacts will sync. it's so bad that the battery dies in a matter of hours due to the constant sync. I turned off auto sync until somebody fixes this. just wondered if I am the only one
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Feb 21, 2010
I entered in my gmail information to my new droid and it sync'd with my contacts on gmail, all 5 of them, 'deleting' my previous contacts. I say 'deleting' loosely because when I look through my contacts none are there, however if someone sends me a text it has them saved with their number. Is there a way to restore/retrieve my contacts?
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Jul 30, 2010
I have been reading up on the concept of push email, and how it's supposed to be a huge battery saver (since in theory, the phone would only receive a notification of an e-mail, and not the actual e-mail itself). I have also been reading up on how the "Gmail" app's version of Push email is not the same as other Push e-mail software, in that it requires the phone to "Sync" whenever an e-mail hits the Gmail server. As a result, whenever I would try to turn Auto Sync off (supposedly to save battery), I would no longer be able to get my e-mail notifications in real time.
With this in mind, I attempted to find another application that would enable me to use Push email for my Gmail account, without having to "Sync" with Gmail's server. After messing around for a bit, I found that I could manually input my Gmail account info (Incoming Server, Outgoing Server, Username, Pass, Etc.) into the stock "Email" app that comes with the X. Once this was done, I was able to enable "Data Push" in the "Email" app's Settings menu (as well turning off any Polling intervals). By doing this, I was able to receive new Gmail notifications through the "E-mail" app, even when Auto Sync had been turned off. As a bonus, I received them around 15 seconds faster than I did with the "Gmail" app's version of Push.....
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Dec 15, 2009
I have HTC Sync on my PC and suddenly its not auto-syncing when I connect my phone.Opening it up on my PC and it just says Disconnected, similiarly through the Hero.Can't think its anything to do with anti-virus etc. as I synced a week ago with my works PC (Outlook calendar).
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Feb 20, 2010
I am having problems with auto sync with gmail contacts. The gmail and google calendar auto sync fine, but whenever I add a contact I always have to do a manual sync on the phone to get the contact from my pc to phone or vice versa. It worked fine for a while but at some point just decided to stop.
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Feb 7, 2010
Every so often i get a picture of a sim card with a line through on the lock screen(quite large icon in the centre of the screen),it also says no service. Does this mean no signal or sim card lose/faulty? Here's the odd thing it only happens when im in a town where i know the signal is good?
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Aug 9, 2010
Ive had my hero a while now, but just tried using gmail and calender and sync it with the phone. Well,i get calender changes made on pc to show on my hero, but not vice versa. Whats the best way to sort my problem.?
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Sep 15, 2009
I noticed that the Family / Friends / Colleagues groups on Google (the default, unchangeable groups there) aren't synced with my Hero. As a work-around I've created 2 new groups, "My Family" and "My Friends", but this is messy (I end up with both "Family" AND "My Family" on gmail, but just "My Family" on my Hero). Is there any way to sync those basic 3 groups?
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Apr 26, 2010
Since yesterday, I can't sync Gmail, I cant actually download from the market (although I can initiate), and I cant open Google Talk (it opens for a split second then closes, no force quit or error messages at all).I have searched for a solution all morning.I have tried going to google and google storage in applications and clearing cache/data to no help.I even went back to a nandroid from 2 weeks ago, no help there either.The only thing I have done is accidently change my password online from a PC.I changed it back 5 minutes later to the original (which is the one the phone uses).I am using Fresh 2.0D.PS yes I wiped when I went back to an old nandroid backup...Yes my sync settings are correct.
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Oct 28, 2009
Ok, this is probably something relatively simple but I'm unsure how to do it (if its possible) How do I get my Gmail to come through my HTC Mail widget?
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Aug 16, 2009
Having spent a couple of hours tidying up all My Contacts in readiness to sync with my Hero I was a bit hacked off to find 500+ contacts based upon all my email via Gmail. So thought it would useful to share how to set up the Hero to only sync My Contacts, by default it set to sync All Contacts.
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Jun 18, 2010
Last week I've been having my google email/contacts/calander sync to my hero.. it keeps saying there is a error, and it says my contacts were sync last June 1st, 2009
So I'm not sure what the problem is.. can anyone help me?
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Nov 26, 2009
My hero can't sync Gmail account.
After I sync calendar+contact I login to gmail account to see the result
But nothing happen.
Contact+calendar still empty
the error on Hero is "Sync is currently experiencing problem.It will be back shortly"
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May 20, 2010
I am currently downloading 2.1 and wanted to make sure I was able to get all my contacts back. When I go into "contacts" in gmail, everyone shows up. When 2.1 finishes, obviously I will lose everything. Will my contacts automatically show up on my hero once I set up my gmail account on the phone or is there more that I need to do?
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May 1, 2010
Here is the deal, back in Jan when I finally got all my contacts sorted and edit after some issues with sync, I tuned off the Auto sync, with the idea that I would force a sync when I wanted to and I could watch what was going on.I have about 350-375 contacts in my phone currently. I want to play with some 2.1 roms so I need to get these synced to gmail so I dont loose them again. i can not get it to sync. I get :I have tried setting auto sync and still have an issue.
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Mar 19, 2010
I recently had my phone replaced due to the dust under the screen issue. When I set up my new (refurb) phone with my gmail account, I had tons of contacts in my phone that I had never seen before. The girl at sprint said it imports all of my email contacts, and it looked like they had added contacts from email addresses I had only emailed once, that werent even in my contacts group on my email. They ended up wiping my contacts and transferring them over from my old hero. She said I should create a new gmail account, and use it ONLY for syncing my contacts, that way I dont get all the other email contacts in my phone also. Im wondering how I do this, because I want to set it up before 2.1 comes out for the hero, so when I upgrade to 2.1, I wont have the same issue.
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May 20, 2010
I have tried to get to the bottom of this problem a few different ways, but haven't had any luck and haven't found it in any other threads. The issue is that after the 2.1 update my gmail will not sync to the phone. I have gone to Settings < Accounts & Sync < Google and found that Contacts, Gmail, and Calendar are all set to sync but while Contacts and Calendars have recent times for their latest sync Gmail is always the same. I have unchecked/rechecked the Sync Gmail toggle to get the sync going and the arrows spin but it never updates. I have also tried to refresh from the Gmail app itself with no luck and logged into a Wifi connection to see if it would work over something other than the mobile network still no luck. I have also rebooted several times with this seeming to work to resync Gmail only once and not in the last couple of tries. I do have Advanced Task Killer and have used it to close down a few programs including the browser. This never had any affect in 1.5 but just wanted to make sure a new problem couldn't have come from that.
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Dec 1, 2009
I have phone linked with my gmail account and now have all phone numbers converted to GOOGLE instead of PHONE on my hero but now I would only like to Sync one folder where contacts with phone numbers are say titled PHONE ONLY, is it possible for me to choose which folder of contacts from gmail I want to sync with my phone ( so I dont get miscellenous email addresses in my phonebook on my Hero)
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May 25, 2010
Is there a setting to automaticly sync the gmail acct every so offten? I can not seem to find it. My gmail will only sync when I tell it to. If I use the auto sync I am afraid that it will kill the battery life. (yes it already sucks)
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Jul 21, 2010
just noticed that when i read my gmail from the phone, it doesn't mark it off as read when i check on the computer. also when i try to reply or send an email, it is just stuck there with a red "sending". anyone have any idea what is going on?
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Apr 17, 2010
I was always getting my gmail pushed with 1.5 but now that I have 2.1 the only time I receive anything is if I do a manual sync. I've checked and the Sync Gmail has a check mark.
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Jul 1, 2010
For some reason lately if I delete or show a email as read it doesn't sync that to my online gmail. There has been times when it shows 4 unread emails on the phone (even though everything is read) and when I log into gmail it shows the 4 unread emails even if it was ones I deleted. I tried clearing data from settings>Applications>manage applications>gmail. I have tried refreshing it and manually syncing it and it
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Aug 24, 2013
I'm trying to limit my mobile data usage with out jumping through hoops.
I'm looking for a widget, that with one click of a button, it can restrict background data, disable auto-sync and enable mobile data, and when pressed again, enable WiFi, disable background restriction and enable auto-sync.
This function, no matter how trivial, would save time and effort.
Is there anything like this out there? Would something like this require root?
Galaxy Nexus
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Jun 22, 2010
This is my first post on the androidforums. I usually just read what other people wrote, but I can't seem to find a related post for my current problem.I date someone overseas in S. Korea, and since there's no way to send text msgs in Korean from here, I talk to her using activesync with a gmail account. She can check emails on her phone from Korea, and my phone sends me notification everytime I get an email from her. Basically it's same as texting except it allows me to type in Korean and doesn't cost a dime.For the reasons mentioned above, saving battery life isn't much of an option for me. I need to have activesync or gmail push running instantly. I tried using "check email every 5 minutes", but just imagine having to stay idle for 5 minutes everytime you text with your friends.
As of today, gmail push on android seems to work with 5 - 30 minutes delay (or manual refresh). However, Exchange Activesync will not even allow me to sync gmail (Different errors every time even though I'm putting the same information; gmail address,m.google.com as server address, username & password). I thought activesync just allows me to use "gmail push" on HTC mail app, so I don't quite understand why gmail app works (despite the lag), but activesync won't even let me sync my mail. Activesync last worked on 06/17/2010.Also, gmail push works with no lag when I'm on wifi. Is this normal?I'm starting to think there's a problem with the Sprint network or my phone. Gmail push also works instantly if my 3G bar is white. If it's greyed out, no emails come until the 3G bar turns white. Now I have to turn on AIM or MSN messenger to keep the data flowing and manually keep the 3G bar white. Then gmail push comes instantly. It's pretty ridiculous because the battery then lasts about 2-4 hours.
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May 14, 2010
im not an expert on how push email works, but my understanding is that gmail messages should appear on my phone without me having to refresh or manually sync the gmail app. for a reason unknown to me, sometimes this works and sometimes it doesnt. at night, i shut down wifi and the mobile network to conserve battery and start up the mobile network when i leave for work in the morning. i get notification of new yahoo email, thru the htc widget, almost instantaneously, yet gmail doesnt come thru until i manually sync the gmail app. then during the course of the day, sometimes gmail messages get pushed right thru and other times not at all until i manually sync the app. meanwhile my yahoo mail comes thru flawlessly.
considering gmail is supposed to push and the htc widget does not, this is the opposite of what i expect. as far as settings, i have auto sync enabled for both the device and for the gmail app. while i always assume user error until proven otherwise, in this instance i think i have all the correct settings, which makes sense considering sometimes gmail does get pushed. its just erratic and unpredictable. anybody got any ideas what's going on here?
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