HTC Droid Eris : Contacts Will Not Sync / How To Fix?
Jan 9, 2010
So I added a few contacts on Google today, and noticed that they hadn't gone to my phone, I checked in Settings>Data Synchronization>Google and noticed that Contacts were actively syncing that moment. So I waited. Contacts continued to sync for twenty minutes, so I turned the phone off, took the battery out, put it back in, and the contacts still just keep syncing but never finish. However, no real data is being transferred, I suppose it's somehow stuck, but can't figure it out. Workaround? Fix?
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Dec 15, 2009
I logged in to my gmail and needed to send email and it wouldn't suggest contacts anymore. I went into contacts and all of them gone except the ones that only had email field filled in. The groups that i created are there but no contacts.
I went into my phone and google contacts are there but they won't sync, errors out with "sync is temporary down".
All this creates another problem for me, I have phone contacts and google contacts in my Eris. Phone contact are synced to PC and all is good but I need my google contact in my gmail so I can email people and I have no way of putting them back to gmail and don't even know how to back them up.
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Feb 24, 2010
Just wondering if I have to manually do this with each contact, or is there a way where it matches it automatically.
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May 14, 2010
Before I upgraded to 2.1 OTA, my contacts had no problem syncing with Facebook (both manual and automatic). Here is what happens: I go to a contact, find the bar that says "Link to Facebook" or whatever it says, click it, then type in the name of the person to search Facebook friends, but no matter what I do it says that there are no matches. No one else has reported this problem, so I'm guessing it isn't a problem inherent to 2.1. Could you guys provide some input as to what I need to do to fix this?
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Jul 22, 2010
So is there a solid fix for syncing facebook with contacts yet? I try to manually sync and get a no results for everything. I've tried all the suggestions I've seen in the forum so far and I've also tried googling for the answer. I'm running evil eris 3.0
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Feb 17, 2010
When I try to Sync up my Gmail contacts I'm getting the following error message - The process android. process. acore has stopped unexpectedly. Been looking for others with this error message but haven't seen it yet
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May 18, 2010
I've tried posting this on other threads but have gotten no replies. Forgive me for starting a new one. I haven't synced my contacts to Gmail since January because I found the way it would garble them all up annoying. But I got the OTA on my phone & wanted to make sure they're backed up before I go ahead w/the installation. Problem is, it has been acting like it's syncing for over 12 hours now & all it's doing is draining my battery. It still shows that it hasn't been synced since January. Also, periodically during the sync attempts, the "too many contacts deletes" notification pops up. I always tell it to delete everything. And it's odd that one time it'll say 505 deletes & the next time it'll say 502 deletes & it keeps getting less. I don't get it. need to back up my contacts before I install 2.1 right?
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Sep 1, 2010
For the last couple of days my Eris hasn't been syncing with Google Contacts. No settings have been changed. It just keeps trying to sync. The other day it drained my battery while at work. I have had to stop it manually or it will just keep trying to sync. When I try to manually sync it through Setting it still says it's 'currently experiencing problems'.
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Apr 17, 2010
I have been trying to sync my contacts that are on my phone to my gmail account so I can do the 2.1 upgrade. ALL of my contacts are Google contacts and I sync all the time but when I log into my gmail account I see nothing.
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Jan 12, 2010
How do I sync my phone with only "My Contacts" on my gmail account rather than "All Contacts"? Is this possible?
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Sep 3, 2010
So in early May, I got the Android update thing for my Droid Eris. I started it, and it took forever. Ever since then, I can't link my Facebook account to my phone. I've seen a lot of similar situations but nothing exactly the same. I can't link any of my phone contacts to my Facebook contacts. I have the Facebook for HTC Sense and the Facebook app. I can log on and view my Facebook accout, etc but when I go to People my contacts don't have pictures. I've tried to go to menu > settings > account & sync and remove my Facebook for HTC Sense account and manually sync or whatever. Still didn't work. A "force close" message appears every time I try to sync, yet my Google accounts will sync. I've tried going to each contact and manually link them to their Facebook profile but nothing even loads, as in it will say I have no friends to choose from (whomp whomp). I finally gave in and installed that Sync My Pix app but I'm not satisfied. Mainly, because that app saves all the contacts pictures in my photo albums and it doesn't do their status updates, etc. Really, I just don't want an app to make my phone do something it's already suppose to do.
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Jan 10, 2010
I have the HTC droid and was told by my salesperson there is an app to sync calendars, contacts with my mac.
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Jan 21, 2010
Has anyone else noticed that an Outlook contact that has a birthday or anniversary date stored within the details, when sync'd to the phone is imported with 1 or 2 days earlier? For example my parents anniversary is stored in Outlook as June 4, 19xx and Outlook adds this to my calendar automatically. After syncing with my Droid Eris the Eris calendar item shows June 3rd. Then when I sync again it shows up in the Outlook calendar on the 3rd and the 4th. This has been going on for quite a while maybe since my 1st sync.
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Aug 21, 2010
i have 2 gmail accounts personal and a business my personal account synced up fine with email and contacts.I want to sync my business account but just mail not contacts. I don't want to mix. when i added my business account it sync up contacts that i don't want in my phone. is there a way to not sync contacts on secondary gmail accounts on the gmail app. i think before the 2.1 update i think there was a way. but i can't seem to find it.
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Jan 22, 2010
I have searched and read a lot of threads that talk about syncing but still have not been able to find a solution. My problem is, I am wanting to do something so simple, I want to sync my contacts on my phone to my gmail account so that it's backed up (if anything happens to my phone) But i tried going to settings and it wont let me do it (maybe i am doing it incorrectly). Can someone post the correct ways to do this? My default email account is a hotmail account and i have added another email account which is the gmail account.
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Feb 17, 2010
How do I sync my friends' Facebook pictures with my Contacts list? Right now all of the default pictures on there are the little blank gray dude.
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May 16, 2010
Whenever I sync my Google Contacts, I lose my Favorites on my phone. How can I fix this?
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Jan 21, 2010
Need some help here. I first deleted some of the random contacts that where on my gmail account when i first linked the phone. I even removed the contacts I put in to my phone. How do I relink or sync the contacts i have in my phone with my gmail account? I do not see the contacts that are in my phone on my gmail account. Thats what I am trying to accomplish. How to link the contacts on my phone with my gmail.Contacts won't sync from HTC Eris to GMail Account - Google Mobile Help
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Oct 6, 2010
just started 2 days ago, everything but my gmail contacts will sync. it's so bad that the battery dies in a matter of hours due to the constant sync. I turned off auto sync until somebody fixes this. just wondered if I am the only one
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Jul 9, 2010
So, like many of you, my phone would occasionally get hot, and the battery would just zoom down to nothing. Usually this was just intermittent, and a restart would cure it.On June 10, it was happening, and persisted despite restarts, battery pulls, etc. I finally found that the problem was google trying to sync contacts. It was having some problem and cycling forever. When I unchecked the google contacts sync in the accounts preference panel, problem stopped. My battery life has never been better. Routinely getting 18-20 hrs or more.BUT I want to sync my google contacts! Every time I trial re-checking that box, it cycles and cycles, every few seconds giving a little error at the bottome of the screen (in prefs) "Sync is currently experiencing problems. It will be back shortly".I have 700-something contacts (Only 250 real "My Contacts" but another 500 or so auto-created contacts from gmail use.Presumably one of those entries has some corruption, but I can't figure out which, and I don't want to potentially lose all the contacts.I have seen that for some people this was fixed by factory reset and resync, but then the problem came back a few weeks later.
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Dec 4, 2009
Here me out for a minute. I think it's great that I can have my contacts all safe and backed up to my gmail account. However, when I use my gmail e-mail, and I send an e-mail...it automatically adds them to my contacts.
Am I weird for wanting my phone JUST to have peoples numbers in my contacts? I don't need people's phone numbers who live in England, because I'll just e-mail them if i need to ask them anything. Maybe I'm just old school and so used to my non-smart phone.
Anyway, I want to put my contacts onto my SD card and have People read from that. Is that possible to do?
The thing I'm scared of doing is that IF i unclick sync google contacts, all the contacts on my phone disappear. Did this one before by accident.
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Sep 7, 2010
Just wondering if there is an app or a procedure to get your facebook contacts to automatically sync with your phones contacts as well as your google contacts. For instance if you add someone as a friend on facebook and they have their email and phone number filled out in their profile, that information would automatically be added to your phone. Is there a way to do that?
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Jul 16, 2010
On my Droid there was a setting to only sync Facebook data for contacts who also were Google contacts. On the X, there doesn't seem to be that option anymore. I don't want all of my Facebook "friends" to show up in my contact list on my phone but I would like Facebook data to sync for my actual contacts in my Google contact list. Has anyone figured this out?
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May 20, 2010
I have searched for an hour and a half with no luck. Is it possible to get your hotmail contacts to sync with the contacts on my droid? I am already not happy with the phones ability to get my mail from hotmail but will deal with that later. Has anyone else sync'd their hotmail contacts to the droid contact list. Sorry if I repeated this thread.
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Sep 24, 2010
When my girlfriend got her Eris about 4-5 months ago Verizon was kind enough to copy her contacts from her Razor phone to her new Eris. However she now needs to return the phone for service (silent call bug) and she went to G mail to ensure all her contacts was backed up... they are not. It seems the contacts are stored on her phone (Eris) and not in g mail. How can we import all of her contacts from the phone memory into G mail?
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May 16, 2010
I did my update manually earlier today without any problems (all of my contacts were Google).I have a question for my sister's though:How do you convert all of your Phone contacts to Google contacts? I don't want to do the .csv backup and all that just sync all Phone and Google contacts to Google. The reason is because when Verizon transfers your numbers, they get saved as Phone contacts but from what I understand,the update only re-syncs your Google contacts.So is there a quick/easy way to do this?She is not very tech-savvy.I just want to make sure she does this before she upgrades,so she doesn't lose all of her phone numbers.
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Feb 16, 2010
I've searched the forums and looked at the Sticky above, but it doesn't seem to answer the question. We have one staff member here that bought a Droid Eris (Verizon) and unlike the Motorola Droid, I can't get this phone setup via Active Sync to our exchange server. I setup his account on my phone (M Droid) and it worked perfectly...messages, contacts and calendar all synced up fine. I go back to his Eris, and it says the account cannot be created at this time. All the settings are the same etc., so I'm a little stumped. I called Verizon and they said to wait for the new 2.0 upgrade that's supposed to be coming, but they weren't sure if that had been addressed or not. Am I missing something, or does the HTC Droid Eris not fully work with Active Sync with MS Exchange 2003?
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Feb 7, 2010
Can someone please help me out. How far back can the Eris sync exchange mail? I know the droid did 30 days...how far back will the Eris sync?
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May 5, 2010
I am using a Motorola Droid (via Verizon Wireless) and connect to my Vista desktop via a USB cable, and employ the latest 2010 version of Microsoft Office to keep my contacts and correspondence in order. When I had a Windows based smartphone, all was right with the sync'ing world - as it was nearly seamless... all contacts up to date and accounted for. When I switched devices, all changed, and I had to use a third party program to keep my contacts list current. I tried Mark/Space's The Missing Sync, but found that the only way I could sync my contacts was either via bluetooth or wirelessly (which neither options were possible on the desktop device), but I could sync my music, photos and documents via USB. Gee, thanks. No other way around it, it seems... either it's done wirelessly or not at all. I can see the simplicity and ease of use - if you're set-up for that, but what of those that aren't. Got my $39.95 back in due time. CompanionLink offers a few options... either via USB or directly - through Google. I found that both worked well, but each transferred contacts to my phone - but, transposed first, middle and last names of SOME contacts and not others. Odd. No explanation as to just how or why that happens. I've settled - for the time being - on using the CompanionLink for Google version, and make what changes I require - and keep an eye on just what and where the records are changed. If you make changes to the Google contacts - it does not automatically do the same to the Outlook 2010 files on the connected desktop for some reason. Don't know if or when that happens. Ditto the same if changes are made on the Droid - if and when they get transferred to both Outlook 2010's contact list, as well as the same on Google. Perhaps there is a "special setting" I just haven't come across as yet.
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Jul 29, 2010
So, I want to be able to sync my gmail "My Contacts" ONLY. Not "All Contacts," as that's pretty much everybody I have ever e-mailed and I don't need them in my phone. I haven't found an answer to this anywhere as it seems like it's not possible on the X. If I go to settings, there's an option to Sync my gmail account or just phone. If I go to display group, I can choose Google again, but not a particular group within google.
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