HTC Droid Eris :: HTC Eris / Microsoft Outlook Active Sync
Feb 16, 2010
I've searched the forums and looked at the Sticky above, but it doesn't seem to answer the question. We have one staff member here that bought a Droid Eris (Verizon) and unlike the Motorola Droid, I can't get this phone setup via Active Sync to our exchange server. I setup his account on my phone (M Droid) and it worked perfectly...messages, contacts and calendar all synced up fine. I go back to his Eris, and it says the account cannot be created at this time. All the settings are the same etc., so I'm a little stumped. I called Verizon and they said to wait for the new 2.0 upgrade that's supposed to be coming, but they weren't sure if that had been addressed or not. Am I missing something, or does the HTC Droid Eris not fully work with Active Sync with MS Exchange 2003?
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Jan 28, 2010
My college has Microsoft Office Outlook Web Access email. Is it possible to get this on my Eris? If I need to contact the Help Desk at school what information do I need to ask them? I can access it from a browser but thats a pain.
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Dec 8, 2009
For those who have tried to sync up to their work exchange server that requires a downloaded pin from the respective server has probably noticed that this is unable to accomplish using the native Eris app. I was told to download Touchdown, but I have a problem paying for something Eris should have done in the first place. Any other free apps out there or is the Eris update supposed to fix this?
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Mar 31, 2010
I am trying to use my new Droid to connect to our Exchange 2003 email. I can access it just fine when I am on the companies Wi-Fi (both OWA and Active sync), but when I try to connect from the internet, I cannot see either. Odd thing is that if I use Opera Mini 5 Beta on my Droid, I can connect to OWA, but the default browser wont allow it. My Iphone is working fine on both networks, so I know the system is working properly.
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Jan 19, 2010
I love my droid eris but the exchange active sync account will not send emails. The emails stay in the outbox but never send no matter if I refresh the account or whatever else I do. Please help. I do not want to go back to blackberry so I need this to work.
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Feb 20, 2010
my phone is syncing to google calendar just fine. Im having sync issues between my outlook on my PC and the google calendar. I'm using goog calendar sync and it doesnt seem to wan to sync ALL apts. It seemed to work fine at first but now I can try to force a sync and there are a few entries on my outlook for next week that it just wont sync. But if I put a new dummy entry in to test it seems to sync.It's sporadic.Any suggestions? This is the only solution I can use as HTC sync does not work for me.Plus I like the fact that it's 2 way and it happens automatically..no direct connection required.
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Mar 15, 2014
Just got a MotoG and i would like to know if it is possible to sync OTA the calendar and contacts between motoG and Microsoft Outlook. With my IPhone i can do this having an iCloud account, and with my blackberry trough outlook.com account.
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Jan 21, 2010
Has anyone else noticed that an Outlook contact that has a birthday or anniversary date stored within the details, when sync'd to the phone is imported with 1 or 2 days earlier? For example my parents anniversary is stored in Outlook as June 4, 19xx and Outlook adds this to my calendar automatically. After syncing with my Droid Eris the Eris calendar item shows June 3rd. Then when I sync again it shows up in the Outlook calendar on the 3rd and the 4th. This has been going on for quite a while maybe since my 1st sync.
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Sep 5, 2010
I am trying to decide between the HTC Desire or the Galaxy S and cant work out if you can sync your contacts with the Galaxy?
I dont mean as a one of import, but as in to being able to regularly do a sync between phone and PC so any new entries to are copied from one to the other? Is that possible, easy and robust to do with a Galaxy?
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Sep 16, 2010
Can the Epic be sync'd with Microsoft Outlook for the Calendar and contact list?
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Jul 2, 2010
Just received my Xperia X10i today. Is it possible to sync my Microsoft Outlook Contacts, calendar etc?
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Jun 7, 2009
I just bought the new HTC Dream on the 2nd and am finally getting around to setting it up. I downloaded Touchdown through the market, but am wondering if this is the best app to sync my microsoft calendar and tasks.
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Nov 18, 2010
I am looking for an app to sync my D2 contacts to my Microsoft Outlook 2007 address book. Free is preferred but am will to pay for it as long as its not too costly. I was able to do this easily with my Blackberry and now I am part of the Droid nation and need to be able to do it with my D2.
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Dec 18, 2009
I wanted to set up my hero to get my mail from work and calender ect. We use outlook. The question I have is whats the difference between active exchange sync and just setting up outlook like you would set up yahoo, gmail ect... Sorry if this is a dumb question but I just never had to use exchange before so im very unfamiliar with it. What I have been doing is just syncing my phone via usb with my home outlook.
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Mar 4, 2010
It seems Microsoft has come out with a scanner for android for free that they've previously made available on the iphone. Called Tag.
Microsoft Gives Android the Free Barcode-Reading Tag App - Microsoft tag android - Gizmodo. I found it in the marketplace but it doesn't work on my Eris. I downloaded it and opened it but couldn't get it to scan any of the barcodes or QR codes I tried whereas my Barcode Scanner app picked them up easily. The is started freezing, doing nothing. I uninstalled and then reinstalled and all I got was force closes after that. Maybe it is not compatible with 1.5 although it was in the marketplace. Has anyone else tried it successfully? I guess I will stick with Barcode Scanner, not sure if Tag does anything different or better than that anyway although the article said it has an advanced way of reading.
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Jan 19, 2010
Question.. Am I able to import my work email account(Microsoft Exchange) with GMAIL to avoid paying extra fees through verizon to enable this through my phone?
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Feb 7, 2010
Can someone please help me out. How far back can the Eris sync exchange mail? I know the droid did 30 days...how far back will the Eris sync?
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Jan 9, 2010
my eris wont to my computer it says it wont recognize my phone
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Jan 1, 2010
Has anyone been able to sync their Eris in Vista? I have yet to get HTC Sync to even see my phone. The only way I know that I can even see it is by doing a USB mount to copy files over to the MicroSD. I did some Googling and it looks like others are having the same problem. Just wondering if anyone found a work around. I have yet to try it on one of my XP machines.
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Nov 8, 2009
I think one big advantage the Eris has over the Motorola Droid is the ability to easily sync your Outlook from your PC to the phone, without using Google or your Gmail account. I'm old school and don't like the idea of all my stuff being in Google's hands.
There is a little learning curve to this so here it is step by step to save you some time.
1.Gmail contacts/mail.
The reps at the Verizon store and Best Buy have been trained to get you set up on Gmail before you leave the store, either on your existing account or starting you out with a new one. If you have an existing account there is one caveat. Gmail creates contacts for you from email addresses automatically if you really want them as "contacts" or not. If you do NOT want all these people in your phone contact list (found under the "People" ap by the way then delete them in Gmail before you set up the account. You can do this by clicking the "Contacts" link in the left column, hitting select all in the middle, and delete. You can also selectively delete then and or/sort them here. If you already have all these contacts in your phone and want to get rid of them on the device go to the People ap, then hit the menu key, then delete contacts, then menu key again, then select all, then delete. I would also point out if you want to avoid the phone picking up your Gmail contacts in the future go to the settings menu, data synchronization, and Google and there you can uncheck syncing with Gmail contacts and Google calendar too for that matter.
2.Get the sync software from HTC.
Its not in the box and there is no mention of it in the Tips and Tricks guide (the only documentation that comes with the phone. It does get a description in chapter 9.3 in the full user guide (available here: http://member.america.htc.com/download/web_materials/Manual/DROID_ERIS_Verizon/DROID_ERIS_Verizon_English_UM_11_5.pdf)
The link for the software is here. (note this is only on the HTC US site.) On that page are the instructions on how to install it so I won't go into that. But its important to note to install the software before you connect your phone to the computer.
HTC Sync Update 2.0.8 for DROID ERIS
3.Using the HTC Sync.
Once the software is running and you phone has been found and recognized by Windows you will notice the buttons in the software don't do anything. You will see Synchronize Now and Sync Manager. The is because you now have to tell the phone what to do which is different from most sync managers. On the phone there is a notification bar - the very top bar with the icons showing your network, wifi, battery etc. That's actually a pull-down. Touch and hold there and when you see the grey bar appear below it drag that down. Now you will see "USB connected" and "HTC Sync". You can also get to this by hitting the menu button and notifications. If you touch USB Connected you will to another menu which will "mount" the phone as a drive on your computer - this is how you will then drag and drop items to the SD card in the phone. Docs, music, videos whatever. If you hit the HTC Sync button you will really be connecting the phone to the computer for syncing. On the phone you will get a sync now menu and on the computer you will see your HTC Sync has changed with the prior two buttons lit up and another button added "Application Loader"
The first time you do this you will get the Sync Manager settings dialog asking what you want to sync and from where. Be sure to hit the properties button to set these selections as you want. I had a problem initially getting my Outlook calendar to sync. If this happens to you under properties deselect "default calendar folder" and set the folder yourself to calendar - mine had defaulted to contacts which is why the calendar didn't come in the first time.
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Aug 6, 2010
Does anyone know how to convert Outlook emails or contacts (PST to NSF) to the Lotus Notes 8?
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Aug 7, 2010
I'm really sorry for being annoying, but does anyone have any idea how to get signed up on Microsoft Exchange on 2.2 ROMs? Will Lock picker work?
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Jan 25, 2010
I see that there are quite a few posts asking about whether there's an application that will sync your Outlook Notes to your handhelpd (Droid), but it doesn't appear to be any recent posts on it.
Does anyone know if any apps out there will do this? I've read how to export the Notes as a csv file, and impor them, but the syncing is what I'm really after.
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Aug 22, 2010
HTC sync programme only recognize and synchronize the PEOPLE who are entered under " PHONE " section while opening contact card.
I have hundreds of contacts appearing under " Google account section "
I can not remove them to the PHONE section therefore I can not synchronize to microsoft outlook.
I have tried to back up as VCF file by using HTC menu - Home-- People -- Import/Export to SD card ; it does 2 back-up file
1- for People section ( 33 people )
2- for google account section ( 348 people )
I tried to import this VCF file to the microsoft outlook but google account Vcf can not accepted by the programme only gives 1 person address card, in fact while backing up I have seen 348 people have been backed up. how to back up my people all of them to the microsoft outlook safely.
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Apr 14, 2010
Okay so i am sitting in my pscy class and just doing some searching about upcoming verizon phones, I found out the HTC droid incredible(that name sounds stupid to me) is coming out the 29th supposedly and I came across this video and these phones
Kin 1 & Kin 2 and for it not to be a smart phone(its a hybrid...multi-media with partial smart phone capabilities) I wanted to see what your take was on it. I actually think the UI is better then sense and if you take away Android's app
i actually think the new kin phones are pretty cool. The kin 1 looks like an ugly palm pre though.
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Jun 5, 2010
I am really stupid when it comes to this kind of thing. i have looked at past threads, but they dont help me.The school is colorado technical university and they use Microsoft Outlook Web Access.
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Nov 15, 2010
My work email is outlook. How do I link my phone with this account.
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Jan 27, 2010
I apologize in advance if this has been answered already but my search revealed nothing.
Question:
Does Microsoft Outlook need to be installed on a computer before that computer will recognize the phone so the SD can be mounted for file transfers back and forth?
I have tried to mount the SD on my wifes' HERO with no luck while its attached to her lappy. She does not have Outlook installed on that lappy. I do however on my pc and my pc recognizes the phone, allows me to Mount and Un-Mount the SD and transfer files.
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Dec 22, 2012
In my line of work my office attaches pdf and doc to the outlook calendar and it is on a exchange server. i can see the doc but i am unable to open the doc in the calendar. i notice iphones have the same problem too since my job uses android and iphones. is it possible to open attachments in androids calendar or do i need to root my phone for this to work?
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Jan 5, 2010
I'm a proud new owner of the HTC Hero, I have a very specific interest in getting my email 'just so' on my Hero, and I made it work great. I think others may be in this situation so I made some detailed instructions that I thought I'd share in case it helps some people.
First off this is for those who (but not limited to):
1) Use Microsoft Outlook POP3 Mail
2) Want to keep that as your main mail source, but want to receive duplicates on the phone.
3) Want to be able to reply to a message from your phone and have it appear as if you wrote it from your computer.
4) Receive it as fast as possible
5) Conserve battery life
6) Want to use the HTC Mail widget to preview your messages and have a mail envelope icon in your notification bar.
7) Filter spam and other unnecessary messages from getting to your phone
The best way to set up email on an android phone:
Benefits:
- Email pushed to you, so its recieved quicker and preserves phone battery life. I went from about 8 hour battery life to about 27 hours.
- Combines addresses into one neat mail location
- Lets you reply as if you're replying from any of those addresses
- Filters spam and unwanted messages from getting to your phone
- Many mail options in android by setting it up this way. Ability to flag messages, sort messages, etc.
- Lets you view and quickly flip through or delete messages in a widget.
- Eliminates the "on behalf of" statement when sending through gmail.
How to set up:
- get gmail account
- set up gmail account to receive your mail account(s)... as many accounts as you may have.
- set up filters to filter spam, and any regular messages you dont want forwarded to your phone
- set up outgoing smtp servers instead of using gmail's. I use authsmtp.com. they are good and cheap. This will let you send your messages as if they were from your Outlook account and not send it saying from <your gmail address> on behalf of <your address>
- If you have troubles sending, you might want to set your smtp server's option to send as SSL, and do the same in Gmail...then they should talk nicely.
You probably have a bunch of other settings you want to set between Gmail and your Outlook as well. For example, you want to set your Outlook to leave the messages on the server, and then probably delete them after 2 days (so they don't build up eating up hard drive space). Then in Gmail, make sure that that too does not delete the messages from the server, so that if Gmail checks it first, it leaves it there for your main Outlook account to still get. Gmail is very powerful, as is Outlook so go through your settings to make sure they are all set up the way you want. I'm sure I'm forgetting some things you need to do, so take this guide as a starting point.
On your phone...
Menu->Settings->Data Syncronization->Google
- have auto-sync turned off, & background data turned on (for other apps that likely need it)
- shut off gmail syncronization from the settings menu.
- set up microsoft exchange activesync with gmail:
the whole point of doing this instead of just using the gmail app is to do two things:
1) let us use HTC's nice mail widget to preview and flip through messages, and
2) to have an envelope indicating we have new mail up in the notification bar instead of an @ sign that the Gmail App shows.
Also, if you just set it up as POP3 mail (which you could do to achieve the same thing) the mail notifications will be much slower, and it will eat up your battery life. The Exchange ActiveSync will preserve battery life and push mail to you like the Gmail app does. So again the point here is so you can use the HTC Mail Widget (2 points above)
So to set up ActiveSync with Gmail:
email address (all lower case): user@gmail.com
server address (all lower case):m.google.com
domain:<leave blank>
username (all UPPER CASE): USER@GMAIL.COM
password:<your password>
- Probably do not sync your contacts, this can screw up what you already have.
- Schedule as items arrive.
Now you can add the HTC Mail widget to neatly view messages in a widget, and you'll have an envelope at the top when you get new mail instead of the gmail @ sign, save battery, filter out spam and other unnecessary messages from getting to your phone, and other reasons listed above.
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