HTC Desire :: SSL SMTP Mail Setup Wizard / Verifying Account Information
Mar 28, 2010
Got my desire yesterday, having defected from Windows Mobile and spent all yesterday and today getting very frustrated! I successfully set up my various email accounts - except one which requires a SSL outgoing SMTP server on port 465. When I put the correct settings into the setup wizard it simply fails to complete the account setup. If I change any of the fields to an incorrect parameter, it gives an error but at least lets me save the settings and exit the wizard.
With the correct settings in place - it communicates with the server stating: "Verifying account information" and then promptly does nothing (it doesn't hang up, it just returns to the SMTP screen). The only way I can get out of the wizard is to enter an incorrect setting. This means that whilst receiving emails on this account is no problem, I am unable to reply to them or send any emails from this account. I know there is nothing wrong with my ISP (T-mobile uk) because I am using the same SIM from my Touch-pro where this account worked fine for the previous 18 months.
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Nov 2, 2010
I have setup and tested my personal email on my new HTC Desire and all seems fine, then when I get home and manually check my email on my Outlook client I seem to have received about 4 emails but none to my phone. When I go into my settings on my phone, the SMTP server settings for mail have changed. For example when I set it up it should be say:
POP Server: mail.neilsdomain.com
POP Username: neil@neilsdomain.com
SMTP Server: smtp.ispname.co.uk
SMTP Username: neil@ispname.co.uk
I test this and all works wonderfully and mail flows into my phone. Then for some unknown reason when I come out and go back in the SMTP settings have changed by themselves to:
SMTP Server: smtp.ispname.co.uk
SMTP Username: neil@neilsdomain.com. Why would the SMTP Username change?
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Sep 27, 2010
Does anybody know the correct SMTP name for Three network as I have tried all combinations under the sun (smtp-mbb.three.co.uk, smtp.three.co.uk) and they all fail to connect to my NTLWORLD account. Can receive email but sending on the move fails. Three customer service don't know and cant be bothered ringing them up again and hanging on for ages warming up my ear.
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Jul 6, 2010
The email account that I use on a regular basis is the email account that my high school set up for me. It is not an account that is organized with a bigger company such as google, yahoo, hotmail, etc. When I tried to set up my email account on my Droid ally, it asks me for a lot of detailed information about my server and then said it could not connect. I used to have a Blackberry Tour and it did not require any information other than username and password to set up an email account so I know my school does not have any restrictions on this type of thing.
Does anyone know what I should do? The Verizon store had no idea.
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Jan 4, 2010
I have 2 gmail accounts. Unfortunately, one of them is for my calendar and contacts and the other is for my personal e-mail. As of now, my cal and contacts are syncing fine but I do not use the e-mail account that is associated with thier username. I have my other account (personal e-mail) set up sepeartely....along with a few other e-mail accounts(work and etc.). I would like to know if i can leave my cal and contacts setup on the regular droid sync account but change the e-mail account to my personal acct. so it will "push" by default with out having it in a seperate palce on the droid. I know this is confusing but i dont know how else to explian it.
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Oct 19, 2010
I've looked through the other SMTP threads on here also, but didn't see anything that seemed to fit. I have a Desire and I use it over a WiFi link in my home, fine for surfing and reading mail, but when I try to set up an outgoing mail account on my 'usual' mail account I run into a problem. Because I travel a lot I use a service called authsmtp to provide me with an smtp address wherever I am, works fine, annual fee is low (not a recommendation, works for me).
However, in order to work it needs an SMTP address of the form mail.authsmtp.com and a password. I can enter the mail.authsmtp.com ok but it always says it cannot check the account. Is this 'cos it cannot check the smtp or is it something else? All the other data seems to be ok.
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Feb 2, 2010
I'm new on here although have been lurking for a while trying to suss out my hero.I need help setting up my orange email account on the phone, I've tried searching the forum without success, point in the right direction if you can.anyway when I try to set it up the phone responds with 'cannot connect to the mail server to verify your account information. Your server is not responding'This is driving me mental. Please be gentle as I'm not the most technically savvy with these things.
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Dec 7, 2009
I was just entering my hotmail account details using the settings provided by a member here and it verifies nicely. When I enter the Mail app however it says that the "account for this widget has been deleted. Would you like to switch to another account?" When I select Yes it just leads me back to my account Inbox - the same account it claims was deleted This account was created using the Manual IMAP option.
Earlier today when I just put my details in normally, without selecting Manual, it was working okay - although the sync was a problem. At least, however, it had a notification icon on the App when I got a new email. But strangely after I wait a few minutes going back to that account inbox, it does show my emails. What can I do to stop this?
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Nov 28, 2010
I have the gmail app setup on my HTC desire HD and it works perfectly, however when I open the HTC mail app and try and add gmail to that it doesn't work giving me a password error (even though I am sure it is right) I want to use the htc mail app as it will allow me to have all my email accounts in the same mail box. I have tested it with a hotmail account and it works fine, is gmail supported?
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May 18, 2010
I had my account set up once, but I had to reset my phone because of other problems and now I can't figure out how to set up my email again. I know it's a POP3, but I don't know the incoming or outgoing server numbers. Anyone else use mail.com for their email account?
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Sep 6, 2010
Can someone please tell me how to setup my email account using K-9 Mail. I've never setup email on a phone before. I got a Sprint tech to set it up through the standard mail app but have heard good things about K-9. I have a Roadrunner account. Can someone please help?
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Oct 10, 2010
I am using Samsung Vibrant (SGH-T959) unlocked piece in India and getting some issue with the device.
1. Unable to connect to Market as I'm not able to setup gmail account.
2. GPRS is functioning correctly while accessing the links from broweser but not able to open any application which is based on gmail account?
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Oct 10, 2010
I've just try to set the an email account on my X10 mini using the "Email" app.App ask for "Yahoo", "hotmail", and 2 others providers.I choose "hotmail" and enter account and password ok it's working.(my 50 messages are tagged "not read" and there is no way to tag all of them "read", but it's not the main problem now)But it was just a test, what I want is to setup my yahoo account.THE PROBLEM IS that now, when I open the "Email" app, it opens directly my hotmail account.
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May 13, 2010
I got my Incredible on April 29th and setup my Exchange email account and was able to send and receive with no problems. Contacts and calendar synced with no problems. Everything was fine for about a week then I noticed I was no longer receiving emails. I could send with no problems and contacts and calendar still synced ok, I just could not get emails using wither WiFi or Verizon's network. I went into the account settings and activesync settings and see an error message that said "error occurred on the computer running the exchange server". Deleting and recreating the account on the Incredible seems to work, but for only about 7-10 days then right back in the same boat. I do not think the phone is the issue as I had a Droid and had the almost identical problem.
On the Droid I did not see the error message but I would stop receiving emails after about a week. I have tried Touchdown and it's almost the same issue, except that the error is something along the lines of "mail queued on the server". Again, removing and reinstalling the account in Touchdown resolves the issue for about another week. I called our corp help desk folks and it was a wasted phone call. All I got from them was we don't support mobile devices via activesync and wouldn't talk about it anymore, so I am leaning toward something on our mail server causing the issue. My only problem with that answer is that we also have other users here with iPhones and Windows mobile devices and they are not having any problems, and they are also connected via activesync.
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Jun 1, 2010
very new to my X10 and the Android program.
1) Please explain to me how to set up my hotmail account on the e-mail setup as i get an error message everytime i type the address and password in.
2)The Android website states I have entered my Credit Card details incorrectly everytime i try to purchase an app whether it's in dollars (eg Doodle Jump) Euro's etc
3)How can I put movies on my phone that are on my laptop?
Probably being laughed at but basic things that you don't get told unless you ask.
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Dec 26, 2009
If anybody knows I was wondering if there is a way to setup a yahoo mail account for free on the droid eris. From what I've heard it costs extra to sync my eris with my yahoo account.
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Jul 15, 2012
I want to know how to disable setup wizard.
EDIT: Figured it just add this to build.prop
ro.setupwizard.mode=DISABLED
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Jun 15, 2012
I own rooted HTC Wildfire S. I had CM7.2 and it was great, i had no problems with it at all. I decided to install CM9, which should be better, but it won't work... The problem is: The CM9 logo shines at the start, but when i try to Touch the Android to begin, the table appears with "Unfortunately, Setup Wizard has stopped.". What should i do? I tried to Wipe cache, wipe dalvik, Factory reset, nothing worked.
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Mar 15, 2014
So I bricked my touchscreen and flashed a stock rom to reclaim warranty.
I now need to use triangle away but my phone CAN NOT show the OTG mouse through Samsung's first-boot setup wizard. How do I skip it?
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Oct 16, 2010
i installed a custom ROM an i flashed recovery an everything but when he phone starts up the whole setup process forcecloses an it keeps forceclosing and i cant even do anything!
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Nov 6, 2013
i had a factory reset on my phone. But it keep stuck in activation wizard with an error, "The application setup wizard has stopped unexpectedly. Please try again" . I can't bypassed the activation wizard and stuck there till now. Is there any stock ROM for this phone?
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Jun 4, 2013
When you flash any custom ROM, sometimes there is a problem with setup wizard! When you choose any language in Setup wizard it gives "Unfortunately setup wizard has stopped" when you press OK, problem comes again?
When you are in Setup wizard don't touch anything! Then one after another clockwise since the left top corner, press the most top left corner, then the most top right corner, then the bottom right corner, and at the end the bottom left corner!
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Jan 8, 2014
Ok so I rooted my LG Optimus F6 yesterday, I used root uninstaller to get rid of stock apps but by accident or careless I must have deleted LG setup wizard.. I later on that day Master Reset the phone and Now I can't get my phone to load up.. It turns on and brings me to LG setup wizard but says it unexpectedly stopped, I've tried hard resetting and I've went into safe mode and it brings up the message at the home screen, Home screen has unexpectedly stopped. Is there anything I can do to restore my phone back or somehow download setup wizard and install on to my phone from the PC. Also my PC isn't recognizing my phone so I can't even get into the files from the PC..
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Sep 30, 2010
While configuring my Gmail account in my Xperia X10 Mini, I am constantly getting this message The application Setup Wizard (process com.android.setupwizard) has stopped unexpectedly, and I am unable to go any further. What could be the reason for this?
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Nov 10, 2009
For some strange reason I can't seem to set-up my personal e-mail account on this Droid phone. I click on "e-mail", I type in my e-mail address and my password, and then I click "next". And then I get a message that says my username and/or password does not match. But I am positive it does, as I have gone online to test it. I have tried retyping my username and passwrod over and over again without any success. I can't get passed that screen.
I have Verizon FiOS at my house, so my e-mail is set-up through Verizon/Yahoo.
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Jun 7, 2010
At this point I have gmail and the regular Mail built in (fetching mail from a SMTP server) syncing fine, but they do that separately. Obviously, this means triggering the 3G connection twice, once for gmail and once for the Mail app, which in turn means wasted battery life.
Is there a solution? Is there an app that can trigger them both to sync at the same time?
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Mar 1, 2010
I'm pretty new to the Android here and I just need a little nudge in the right direction I think. I have my gmail account set-up, and a hotmail account set up through the mail application, but I just got a job which provided me with my own email address.
My boss gave me the information to set it up on my phone but under protocol, I only see POP, APOP, and IMAP. He told me the "smtp mail server" so I'm guessing I'm kind of missing something. Do I need to use a different program to get my work emails? Did he not give me all the information I needed to set it up?
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Oct 2, 2013
I got a Samsung Galaxy S4 last week. My home internet provider (Bell Aliant) seemingly does not allow SMTP relays from my wireless provider Koodo (Telus). Outgoing email does not send when I am not connected to wi-fi. I've seen this problem mentioned several times on the forum but never a 100% solution. iPhone email client allows 2 SMTP servers to be specified. Are there any android email clients that allow this?
I have a temporary solution where I have the native email client configured with the Bell Aliant SMTP server and K9 configured with the Telus SMTP server. I receive email to each and send from one or the other based on whether I am connected to wi-fi or not.
K9 allows you to configure the account twice but email still comes in twice and each email shows up twice in the combined inbox
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Apr 7, 2010
My 1st android phone so pretty new to it all, managed to get my gmail working but cant get hotmail working. Also another question is can I get the contacts just to display only phone contacts rather then all phone, facebook and email contacts?
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Apr 21, 2010
Can you run SMTP on the incredible or do you have to pop it?
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