HTC 4G : Referb EVO Worse Then What I Am Supposed To Send Back

Aug 31, 2010

So I got my replacement evo today that I was told would be new... its not, I am not very happy about that. but besides that the referb unit is in worse shape then my release day evo. The screen is up level with the bezel and higher in some spots ,the menu soft key only lights up half way and the vibrating is about half as strong as mine. they are both hardware 3. I have not activated it and have been talking to sprint for 2 hours, waiting on a supervise to call me now. I told them if they are not going to send me a new unit at least let me send back the refurb and have somebody physically test my new refurb before send it out to me to make sure it does not have issues. They say I have to send back mine and then after they get it they can send me out a new one...ERRRR I do not want to use this refurb unit untill I can get another. I am very frustrated with sprint at this point!!!

I am now calling HTC to see what they can do for me under the warenty... Ok He gave me a number for there warranty department but they closed 50 min ago so have to wait for there morning.

It has been half an hour no word from the sprint supervise. I am done ranting now hopefully this makes sense I wrote it really fast and angry. Hope everyone else is having a great Tuesday and if you got an EPIC congrats. Let me know how it is.

HTC 4G : Referb EVO worse then what I am supposed to send back

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