General :: PC Won't Recognize Droid After Broken Screen
Feb 28, 2014
I broke the screen on my droid mini. I bought a replacement digitizer/screen combo off ebay that doesn't seem to be working even though installation is correct. I can power on the phone, but it's really weird. There's no display and it just vibrates once. About every minute it vibrates 1 time again.
Secondly, my PC won't recognize the phone now. I was going to try to transfer my photos to the PC so I could call insurance as a last resort. I have around 800 photos on there that I want to get off. NOTE, MY SCREEN DOESN'T WORK so I can't change modes on the phone.
I'm temporarily using an old phone, at least need getting the photos off the phone.
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Jan 6, 2011
I broke the screen of my Nexus1 and I'd like to send it to repair. However, I don't want to send it while my accounts are enabled. So, I need to do a factory reset. how to do it without having any visibility into what's going on on the display?
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Jun 4, 2014
I broke the screen/digitizer on my phone the other night. I got a new replacement phone through my mobile insurance. I was able to create a backup of my old phone through Kies since it's only the screen that won't work. However, upon further research, I'm seeing that Kies does not back up apps or app data. It says it does, when I selected everything while I was backing up but it won't let me when I try to restore it to the new device. It will only let me restore the contacts, pics, music etc.. which I already have on my micro SD card.
I've seen that people use helium backup but I am unable to do anything on my old device other than plugging it into a computer. I can't install helium on the old phone. Will I be able to backup the broken phone just with Helium Desktop?
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Nov 12, 2013
Some contacts for whatever reason werent saved my girlfriends galaxy s4 screen broke the phone turns on but can not see anything on the screen. Is there anyway to get contacts off this phone?
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Sep 30, 2013
I have a Xolo Q700 and I broke it. The screen is cracked and I can't type my password.
By default, USB Charging mode is on ... so no use connecting it to my pc. I also tried rebooting but the USB charge stays default.
How do I control my phone now coz the OS is working fine. I cannot login. All my data is in phone memory. How do I atleast get that data ?
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Jan 15, 2014
My contacts weren't backed up to google+. I really need to access my phone through my laptop to copy my contacts atleast? In can access recovery mode and wipe it but I really want my contacts off of it and some text messages. How I can do this? My replacement nexus 4 through device protection plan just arrived and I need to send the broken one back.
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Jan 28, 2014
I have a completely broken screen/lcd/digitizer on my Samsung Galaxy S3, debug mode was not on. The phone works as it will still vibrate when turned on and the LED / Menu / Back buttons light up during a boot. USB connector works as well. The phone was not previously rooted.
I had most important data on the sd card and I've already wrote off any other data on the phone as I've since moved on to a GN2. I would like to make use of the S3 (not necessarily as a phone but a server, security camera, etc.). I've read several posts here about my options and looked at numerous google articles, all seem to require debug mode being on or assume/require the data/OS must remain as this is what the user is trying to recover. I do not care if all data is lost on the phone, I just want to make the device useful again.
Am I out of luck if debug mode was not enabled or can I flash through adb via some obscure mechanism? Also note that fastboot is not an option here as the S3 (samsung) does not have it enabled. I am unable to get into "Download Mode" as I cannot see info on the screen.
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Oct 22, 2010
The screen portion clipon has snapped on me in the top right corner don't know how the hell it happened but it did. Guess my Droid has to go naked now as I feel weird having only the back portion on it. Not sure what I should do really. I bought it on Amazon it was delivered around September 24th to the 29th so it hasn't even been on my phone a whole damn month and it's busted.
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Jun 8, 2012
My Motorola maxx has a broken screen, there is no image at all. The device appears to power cycle, and when connected to win 7 there are 2 drives to explore, both appear as unformatted.
How to recover my files ? When I connect my new maxx the folders are also unreadable.
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Oct 6, 2010
I bought and installed a new screen (digitizer) in my Eris. The install went very well but now the proximity sensor doesn't seem to work properly. Most times when I place a call the screens goes blank and won't respond to any button inputs, Once the other party hangs up I get the screen back. But even this is erratic at times, not often, with the screen staying on all the time.
I installed Screebl Lite to force the screen on all the time and it works most of the time but seems to have a hard time figuring out the proximity sensor too.
Is there something I could have done to screw up the sensor when I took the phone apart? Everything else is working fine.
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Oct 15, 2009
is there any solution how recognize screen size?
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Nov 21, 2011
I usually send out group emails on my computer so I thought id set it up on my razr. I got the group set up under contacts without any flaws. I go in to send an email to the group and it had them all set up for me nice and neatly. Then it asks me for an account and gmail isnt even an option.
I really dont want to have to add my gmail account under the email accounts section then id have two email apps if you know what i mean.
Do most people use The gmail app or just the email app?
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Nov 21, 2010
I love SetCPU but I've noticed it's slow to recognize when the screen is on. My default setting is 1100/800 (on demand) and my screen off setting is 250/250 (on demand). Whenever I turn my screen on and it's been off for a little bit it's always at 250, even a minute later.What's more surprising is I'll go into the profiles, turn off the "screen off" profile, and it'll jump up to 1100. However, when I enable the profile, it goes back to 250, all while the screen is on.Any idea if this is something I can fix? I've tried making the "screen off" profile to 550/250 to shorten the gap but it didn't do anything.
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Dec 5, 2011
I am having a bit of an issue with my bonic. I noticed today that my lens on my camera is broken and so now my camera will not focus. What I'm wondering is where can I buy a replacement? Because I really don't want to spend $100 to get a new one from verizon when this is something I can probably fix myself.
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Jun 5, 2010
Last night the screen just stopped working on my EVO. When I press the power button the buttons on the bottom light up but the screen won't turn on. Time to head to Sprint. They BETTER have an EVO to replace this one.
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Nov 15, 2010
I purchased a broke HTC Evo from my friend for 50.00 and it is spider webbed. Which screen should I use? I see lots on eBay but have not a clue. The phone still works great just need it fixed.
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Jun 24, 2010
I have a background service and want to listen to clicks on the screen by the user. Is there any standard procedure or experience in doing this?
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Aug 15, 2010
I just wanted to offer a little information for those who may have cracked screens.I left my EVO on my bumper a few weeks ago. I realized about an hour later I didn't have it. Someone picked it up off of the busy highway and dropped if off at my shop. It had been rolled over numerous times and the screen was completetly shattered. With the help of this site, I found instructions on changing the LCD/Glass and ebay links on where to get it. I got a great deal on ebay, $79 for the lcd/glass complete. Was brand new in the packing. Bought the tools (listed in the instructions found on this site) at the local hardware store, put the lcd/glass on, and the phone works PERFECT! I am very glad. First off I didn't have insurance, and second, this has been the first phone in a while that I have had zero issues with and really like everything about it (coming from numerous blackberries).So basically, thanks for the help, and now we know the phone can take a few cars running over it and the board, battery, back, etc. held up great.It had a best buy case (appears same as seidio innocase) and Zagg screen protector on it.I have my original phone back, no scratches, spent $79 (less than the deductible even if I had insurance), and its a done deal.
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Nov 17, 2009
I use the following code to dim the screen in one of my apps...
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May 3, 2009
Can anyone confirm the fact that webview is broken in the 1.5 sdk? Either that, or update the code page on the google developer side as neither that code nor any other (including my previously working webview code) is showing anything but a blank black screen.
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Sep 22, 2010
i regrettably dropped my HTC desire recently and cracked the screen. I have a lot of numbers saved to the phone that i would like to get, and if possible all the SMS messages that were sent. is it possible to retrieve this data by using the data cable plugged in to my computer? BTW have a new desire now claimed thru insurance
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Aug 5, 2010
My HTC Incredible has a broken screen (physically intact but it doesn't turn on, and the phone is functional), so I'm getting a replacement soon. I managed to backup the files that I can see as "mass media storage" from the phone, the contacts are synced with Google account, but couldn't back up the SMS. Is there a way to access the android phone with PC? I'm trying screencast 0.4 but it looks like it requires "rooted" phone, which my phone is not.
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Feb 15, 2010
I have a motorola cliq and it has a cracked screen I found a replacement screen on ebay so that was a relief. now my issue is how do I remove the broken screen? does anyone have any tutorial or manual on how to open or remove the screen.
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Nov 23, 2010
I tried everything and I'm beside myself. I dropped my phone off the second level of a local mall....it is (was) a Samsung Captivate. I was leaning over the rail to yell down to someone and the phone fell out of my pocket.
The screen is black....the buttons on the bottom light up and function. but I can't see a thing.
I need to get a video off the phone of my son, it was one of those moments that I was so glad I caught on video. I have to get it!! I"m sending the phone to DR.PHONEZ to get repaired but I scared that this video will be lost. So
I tried BitPim but the phone isn't supported. IT is recognized by my pc but I can't access the files I need.
two REMOVABLE drives show up in "MY COMPUTER" but when I click them it says "please insert disk"
Not sure what to do here, I checked all over the web.
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Sep 11, 2010
As the title basically says it all, my LCD screen has broken. The phone was in my pocket while i was changing a flat tire, after that it was broken. The phone still works, however inside the LCD display has some strange black lines and a piece of the display remains black. I sent several emails through the SE website. The first reaction was that i had sent an email to the wrong support, and that they have forwarded my message to the appropriate support dept. From that request i haven't heard anything yet ( 1 week ago). Since i bought my phone online, the phone originated from Hong Kong. So i sent an email to Hong Kong support. They replied to update the software using the SEUS. I sent them a reply that updating the software didn't help, but i have not received another reply since. I also sent another support request to what i believe is the right support for my location (Aruba, Caribbean), but i didn't get a reply, not even a confirmation of my support request.
So now I don't know what to do with my phone, where I live there is no SE service center or any dealer or anything that can fix it. Any suggestions as to what I can do to get my phone fixed? Many thanks in advance.
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Apr 3, 2014
I have a Star Note N9770 which had a smashed display - daughter knelt on it. The phone still appeared to work, though we couldn't see anything. I bought a "bricked" N9770 on eBay and used the display unit from that (it really was bricked - wouldn't turn on or charge) to replace the smashed unit.
We now have a display and everything appears to work and it charges. Except for the colours on the display - they are very pale/faint/washed out (hard to describe but the full range of colours doesn't appear in the display - just mostly greens and pinks and all a bit grainy). I've tried the brightness and contrast levels, factory reset, hard reset, etc, but it makes no difference.
I'm guessing that this display unit is slightly different from the original, even though all the connections were identical and tbh, it reminds me of a driver issue in a PC.
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Sep 12, 2013
I have recently purchased a smartphone from ebay some copycat brand model named q9000 and I am trying to mount a SD card (ADATA 16GB UHS-1), but when I put the card into the phone the card its just not recognized by the phone and Its just keep saying insert card for mounting.
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Feb 7, 2013
I have a verizon GS3 and when i connect it to any computer it recognizes it as a cd drive, i have installed and uninstalled and reinstalled the correct drivers but still nothing, i cant figure it out. I need to back up everything on my phone cuz i want to do a clean wipe and install a rom
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Jun 11, 2013
My problem is my computer stopped recognizing my tablet as a removable device through the USB cable. I've tried every solution, like going into device manager uninstalling all the usb drives etc... I even downloaded a program to see all the usb connections. Still nothing. There is no problem with my USB ports because I can charge my tablet through USB but my PC just doesn't pick it up. I've changed the MTP and PTP settings as well.
I'm pretty sure it started after I paired my tablet to PC over bluetooth. I think that's what caused the problem. Maybe my PC want's bluetooth to trump the USB connection (even with bluetooth turned off on my device)? I tried google searching but I'm not having much luck.
I tried my wifes laptop and hers picks it up, so I've narrowed the problem to my PC.
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Feb 18, 2013
My work desktop running XP won't recognise my Nexus 4 when connected via USB. Have looked through various threads to try and find the answer and subsequently tried different USB ports, different cables etc but still comes up with the "found new hardware" wizard when plugged in. The cable and phone work when plugged into my laptop running Windows 7 so guess the problem must be with the desktop setup. The phone does charge when plugged into the desktop but the device is not recognised and I therefore do not have the option to explore.
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