Desire : HTC Syncing With Outlook Failed - Can't See Any Items On Phone
Apr 30, 2010
Now I finally have a stable connection between Desire & Windows 7 I have a new problem.
Whenever I try to sync it goes through the motions but nothing syncs.
I have a clean Outlook install with nothing in it and the contacts and calendar entries on Desire came fromm synching with Google account.
For some reason HTC Sync doesn't see anything on the phone and reports no added / updated / removed items - so it syncs nothing.
Any ideas how I can get my contacts & calendar entries on the desire to show up so it can sync with outlook?
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Oct 25, 2009
I am using an HTC Magic (Firmware version 1.5) and I am having problems syncing the contacts with Microsoft Outlook (on Windows XP). After I initiated a sync, the phone will reboot itself (after a couple of minutes, during the stage "Preparing data from your phone") and return the error "2 General" "No connection to the phone". I have done "Factory data reset" a few times. Every time I have done the factory reset, it will work for a while and then the problem will come back again.
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Jul 1, 2010
It looks like several people having tales woe with HTC Sync issues. I finally got HTC Sync working 2 nights ago and synced my contacts with no problems. Last night thought I'd sync. again and also try my calendar Phone didn't find HTC Sync until I re-installed HTC sync. It worked fine, but then after a 3rd sync the PC and phone lost each other and didn't re-establish a link. I'm used to a Windows Mobile PDA that simply works - no messing around. I use Outlook 2003, or at least a version that rules out using the free Google tools, if HTC Sync is this flaky I feel forced to buy something like SyncMyCal and go via Google for contacts/calendars. It obviously works, but I am doing something that breaks the link? Running ActiveSync, having Outlook running etc?
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Oct 25, 2010
I've noticed that if i revise a contact in outlook and then sync with my HTC-Desire the revised contact is added as a new -linked- contact and I still see the old contact details. If I than delete one of the two contacts, they are both deleted.
My questions:
- Are revisions always synced as a new, linked contact
- How can i take care that simple changes ares simply updated in contacts
- How can I delete only one of the two contacts
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Apr 29, 2010
I'm trying to run HTC Sync to share my contacts from outlook 2010 (beta) to the phone, yet HTC Sync tells me there are no contacts there. Is there any way to sync between the 2, or do I need to manually add them?
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Nov 3, 2010
Me and my manager have an HTC desire HD, I use gmail for everything but my manager uses outlook 2010 to manage all his events. He's tried syncing with htc sync 3 on his laptop but this has put all his events on his phone one hour later than they should be. Also we have tried to clear the calendar data using settings>applications>calendar>clear data but its not deleting all the events .
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Jun 3, 2010
Just got my new HTC Desire today and I'm loving it to death!
Just having some issues with syncing my outlook contacts and calendar appointments.
I googled it and followed these instructions: HTC Desire - Using HTC Sync
I used the HTC Sync installer that�s in the supplied microSD card to install but that didn't work so I have downloaded latest HTC Sync But when I get to the next step, "Setting up HTC Sync to recognize your phone" the instructions are:
First of all, step 1. seems pretty pointless coz you go to that part of the phone and don't make any changes. When I get to step 2 I can do what the instructions says but the phone doesn't attempt to find the HTC sync on my computer, it does nothing. I don't get a message saying its unable to find the computer, i can change the setting to HTC Sync and click done and thats all that happens.
Would love some help with this one, I've tried googling but can't find a difinitive answer to this issue.
Here are my details..
1.) Model Number: HTC Desire A8183
2.) Firmware Version: 2.1-update
3.) Baseband Version 32.30.00.28U_4.05.00.11
4.) Kernel Version: 2.6.29-3cb3dfbf
5.) Build Number 1.16.841.1 CL171554 release-keys
*Running Windows 7, 32bit
*Downloaded latest HTC Sync 2.0.33 from HTC Desire - Software Download
using phone in Australia
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Jun 3, 2010
I am having problems that when I manually or automatically sync my Gmail/Google calendar from my phone or - items and/or reminders are disappearing.
For instance, I am viewing my Gmail calendar and US Holidays Calendar in the Calendars view - I turned off/unchecked "My Calendar" and "PC Sync" calendar. I can add a reminder or two to father's day - which is June 20th and when I go back or press home I see it has saved the reminder and added a picture of a bell to the entry in my Agenda view. The reminder is there when I double check it.
But when I manually sync the calendar up with Google/Gmail sync in Accounts & sync OR let the Calendar automatically sync the alert will be taken off father's day.
I have had this problem with Events too... I will add a new event, it shows up and saves but I noticed it has disappeared from the Calendar after the sync has taken place.
Anyone else experiencing this? I looked at my Gmail/Calendar settings on the phone and Gmail online and can't find anything.
I have the HTC Incredible with Android 2.1.
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Aug 10, 2010
In iTunes (I switched from Tmobile iPhone to Android Slide), when you desktop sync, if you delete an email on the phone, it deletes in the Outlook application (once sync'd).I understand why this does not work with Google Sync (well not really.why would they not do the same thing the iPhone does with deleted emails.I guess they tag/keep track of deletions, then compare to the PC).I delete many emails via my phone. With the current setup, I then have to go and remember what was deleted, then do it again on my PC (Windows). TMO customer service has no idea their answer is you have to delete them twice (and basically remember what you deleted).
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Sep 6, 2010
I am having an issue with my Samsung Captivate.When I put a new calendar event on my laptop, it will sync with my phone. When I put one on my phone, it will not sync with my laptop.
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Jul 29, 2010
Being new to Android with the Captivate, I didn't really understand how the syncing with outlook would work. This is what works for me.
1. I keep all my contacts, calendar, and appts. on Outlook on my home PC, so I downloaded the Google Calendar Sync that runs in my system tray.
2. I logged into the Google account and clicked on having Outlook being the main and moving info to Google. I then set the minutes to 10 between syncing.
3. The app will then upload calendar, contacts, and tasks to Google (I only had Yahoo before).
4. My phone settings has Google set to automatically update, after a few more minutes, you will see all the uploaded information sync to your phone.
5. If I am not home, and I now have my Google Calendar Sync set to 120 minutes and that both website and Outlook are combined. I can then enter something on my phone, new contact, or whatever and when I get home it is sitting in my outlook.
Its not reinventing the wheel by any means. But I really struggled on the learning curve so if this helps someone knew great.
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May 21, 2012
I have a Samsung Android that will not sync from the phone to Outlook Calendar. i have tried removing the corporate account, adding account from corporate calendar, unchecking sync and rechecking syna and I still cannot get phone to write from phone calendar to Outlook Exchange calendar.
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Aug 12, 2010
The events I am scheduling on my Hero are not syncing to my Outlook calender.
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Jul 6, 2009
I'm not sure if it's related to this unresolved issue: Rogers HTC Magic Exchange Sync Weirdness, but I have noticed that calendar items created on my HTC Magic do not appear in my Outlook when I sync with exchange. Items created in Outlook do appear on the device although they get a bit damaged in the process (see link above).Anyone else experienced this problem?
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Oct 18, 2010
I have an HTC Desire and have set up multiple email accounts on it with no trouble. The system works great. The only problem I find with work email accounts (non-gmail or hotmail) is that when I send an email it saves to the sent items folder on the phone but when I go to Outlook and go to the sent items folder there it does not show the sent item. But other than that there are no issues with sending or receiving. I am using 1and1 IMAP for these emails that are having trouble. Has anyone else found a solution to this without downloading an app. I am very used to the system already in Android 2.1.
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Jun 7, 2010
I searched but couldn't find this problem. I use the Google Sync software on my PC to sync Outlook 2003 to my Google Account. I use the 2 way sync option.
When I create an appt. on my Inc. it shows up in my Gmail calendar fine but when the gmail calendar syncs to outlook that appt does not show up in the outlook calendar but goes directly to my "deleted items" folder and shows an appt date of 12/31/1997 no matter what date it is scheduled for.
Appts made from outlook synced to Google work fine and vise versa. Only appts made on my phone have this issue. I hope this makes sense and any help would be appreciated since I love the fact I never have to connect my phone to my PC.
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Jan 23, 2010
I am new to android, and i want to sync my outlook contacts with my htc magic.can anyone help?
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Aug 2, 2010
I am needing help syncing my outlook calendar to my htc evo. i use htc sync, and i selected calendar, but all of my info that is on my outlook calendar on my computer, doesn't sync with my phone calendar, or at least i think it doesn't. do i have a setting wrong? can anyone help?
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May 15, 2010
I have now had my Desire for over a month and very happy with it so far except for one small annoyance. I'm a heavy user of my Outlook Tasks and am desperatly trying to find an app that allows me to sync my Outlook Tasks with my phone and add/amend for either side. Anyone know of a suitable app?
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May 6, 2010
I can't believe that I can't find this using search, as I'm sure it gets asked at least once a day somewhere on the forum.Can you sync notes directly with Outlook? I know that third-party apps allow you to sync the calendar and contacts (at least I HOPE they do). But I don't see anything about syncing the notes/memos.
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May 21, 2010
I have my google calender set up on my Legend and the google calender sync set up on my pc to sync with Outlook but that's just it it doesn't.It's set up to sync every hour but the info on either calender does not transfer to the other.I have it set up on 2-way as well but it's just not working.
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Mar 6, 2010
I've come to see the light and made the move last weekend away from windows mobile to the Hero...now I'm ready to embrace the cloud.I use Outlook at home which was straight forward to keep in sync on my windows mobile device.I'm keen to keep using Outlook so my goal is to sync my calendar, contacts and tasks with my google apps account which would then be accessible to the Hero.After countless hours research and testing I settled on the following setup:
- Home PC sync's outlook calendar to google calendar via googles calendar sync which is then linked to my Hero;
- Home PC sync's outlook contacts to my Hero via HTC Sync.
I haven't devised a method for tasks yet and as for notes I prefer to keep them in outlook only.This setup has its limitations as HTC Sync sets the contacts to type "phone" which means they don't get uploaded to google. Furthermore, I've discovered that Google in their wisdom automatically creates contacts on your behalf based on people you email and this feature to my knowledge cannot be deactivated...so I'm questioning the merrits of putting my contacts into google if I'm going to be bring down contacts I never created.I'm keen to hear from others who use outlook and no doubt have more andriod/google experience to get a feel for how they sync up.
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Jan 28, 2014
I have a Droid maxx which I use for personal and business use. I have been able to use separate apps to view my personal (gmail) email and work email from Outlook, however, I have not been able to find a way to view my Outlook contacts and calendar on the phone without syncing my phone to outlook. I do not want to have my business contacts comingled with my personal contacts, so is there an app I can use to simply view my outlook contacts and calendar with out a sync to my phone?
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Oct 30, 2009
I remain baffled that we can have a device so advanced as the Droid in our hands yet Google has yet to release an easy way for us to sync our Microsoft Outlook contacts.I am in NO way affiliated with this guy, but I think I've found the best/easiest way for those of us that rely on Outlook for our contacts and calendars to stay in sync. Checkout gSyncit.Yes, it's $15. But for that price, you get an integrated solution to Microsoft Outlook that will sync your contacts and calendar to you gmail account. So even if you don't have a gmail account for your email...setup a dummy account and set gSyncit to sync your contacts/calendar to it. Then just setup your Android device to sync with the same account. In the end, you basically end up with a free push system that will always keep your desktop and Android device wirelessly synced.There are several other free sync solutions out there...but I've found most of them to be rather abysmal in their consistency and usability. In addition, gSyncit will sync contact pictures.
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Oct 29, 2009
I use Outlook at home as my resource for Contacts and Calendar. It is not attached to a corporate Exchange server. I was wondering if there is a way for me to Sync my contacts and calendar without having a corporate account. Or is there some sort of App that will allow me to do this?
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Nov 9, 2009
I just picked up the Droid and I've been messing with the Calendar and I found out that you can sync your Outlook calendar to your Gmail Calendar, which will sync to the Droid. So, when I installed the Google Calendar Sync app, it synced my Calendar items fine, but when those same items get synced to the phone, something gets screwy and it adds some of my repeating items every day of the month. I think I've narrowed it down to the Calendar items that Recur every xth (15th, 30th, etc) of every month. I don't find that option in the Android's calendar, so is it possible that this option does not exist? Anyone else have this issue?
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Feb 2, 2010
Its my first ever Android phone, I own a HTC Hero. I have downloaded the latest HTC Sync and my phone has frimware version 1.5 and Kernal version 2.627-8dd6deee and build number 2.73.405.5 146733CL#61267
I managed to get everything set up how I want it but have a problem syncing the phones calendar with my MS Outlook 2007 calendar. Some of my seem to be missing on the Hero or in the wrong date to the Outlook calendar. The same happend with the contacts, but that fixed after snycing again. However, the calendar is still messed up!
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Nov 8, 2009
I think one big advantage the Eris has over the Motorola Droid is the ability to easily sync your Outlook from your PC to the phone, without using Google or your Gmail account. I'm old school and don't like the idea of all my stuff being in Google's hands.
There is a little learning curve to this so here it is step by step to save you some time.
1.Gmail contacts/mail.
The reps at the Verizon store and Best Buy have been trained to get you set up on Gmail before you leave the store, either on your existing account or starting you out with a new one. If you have an existing account there is one caveat. Gmail creates contacts for you from email addresses automatically if you really want them as "contacts" or not. If you do NOT want all these people in your phone contact list (found under the "People" ap by the way then delete them in Gmail before you set up the account. You can do this by clicking the "Contacts" link in the left column, hitting select all in the middle, and delete. You can also selectively delete then and or/sort them here. If you already have all these contacts in your phone and want to get rid of them on the device go to the People ap, then hit the menu key, then delete contacts, then menu key again, then select all, then delete. I would also point out if you want to avoid the phone picking up your Gmail contacts in the future go to the settings menu, data synchronization, and Google and there you can uncheck syncing with Gmail contacts and Google calendar too for that matter.
2.Get the sync software from HTC.
Its not in the box and there is no mention of it in the Tips and Tricks guide (the only documentation that comes with the phone. It does get a description in chapter 9.3 in the full user guide (available here: http://member.america.htc.com/download/web_materials/Manual/DROID_ERIS_Verizon/DROID_ERIS_Verizon_English_UM_11_5.pdf)
The link for the software is here. (note this is only on the HTC US site.) On that page are the instructions on how to install it so I won't go into that. But its important to note to install the software before you connect your phone to the computer.
HTC Sync Update 2.0.8 for DROID ERIS
3.Using the HTC Sync.
Once the software is running and you phone has been found and recognized by Windows you will notice the buttons in the software don't do anything. You will see Synchronize Now and Sync Manager. The is because you now have to tell the phone what to do which is different from most sync managers. On the phone there is a notification bar - the very top bar with the icons showing your network, wifi, battery etc. That's actually a pull-down. Touch and hold there and when you see the grey bar appear below it drag that down. Now you will see "USB connected" and "HTC Sync". You can also get to this by hitting the menu button and notifications. If you touch USB Connected you will to another menu which will "mount" the phone as a drive on your computer - this is how you will then drag and drop items to the SD card in the phone. Docs, music, videos whatever. If you hit the HTC Sync button you will really be connecting the phone to the computer for syncing. On the phone you will get a sync now menu and on the computer you will see your HTC Sync has changed with the prior two buttons lit up and another button added "Application Loader"
The first time you do this you will get the Sync Manager settings dialog asking what you want to sync and from where. Be sure to hit the properties button to set these selections as you want. I had a problem initially getting my Outlook calendar to sync. If this happens to you under properties deselect "default calendar folder" and set the folder yourself to calendar - mine had defaulted to contacts which is why the calendar didn't come in the first time.
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Oct 11, 2011
I have been looking for quite a while for an app that will cleanly sync Outlook Tasks to my phone. I have tried a number of them but they all seem to either add it to the calendar so I get 50 tasks everyday on my calendar or will only work with Gmail tasks. I find it hard to believe that no one has come up with an app that will sync all my tasks to a list on my phone. I live by the Outlook task list to keep me organized in my sales job. Having to do things twice (once in outlook and then in Astrid, for example, just is not practical.
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Jun 12, 2010
Trying to take some of the bloatware off of my HTC evo, but whenever i delete apps and reboot go to settings and try to bring up Accounts & Sync I get an error saying The application Accounts & Sync has stopped unexpectedly. What apps are needed for this to work, and what apps can i not delete.
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