Android :: HTC Hero :: Google Won't Sync
Dec 4, 2009
i am having problem syncing my google account on my htc hero. i cleared the cache files from the "Manage Applications" and when I tried to enter my user name and password, it just won't sync?
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Jan 11, 2010
Can any one help with the following problem. I'd really appreciate it. This phone, as promising as it is, keeps giving me head-aches.On my HTC Hero all my contacts (they are all "Google" contacts) are duplicate. I deleted all contacts from GMail (they were NOT duplicate on GMail), have seen my HTC resyncing my contacts various times since (while in the Settings->Data Sync->Google Menu), but all 2000+ contacts remain in my phone.Obviously, I'm just trying to delete duplicates (why they suddenly appeared I do not know), but at the moment my phone seem not to sync at all.Can any one tell me how to delete ALL Contacts from my phone and then resync (after I reimport my GMail contacts)? Is there no other way to select each of my almost 3000 contacts manually to delete?
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Jan 5, 2010
I use Google calendar every day. If I update on my PC it is on my phone almost instantaneously if I amend that appointment on my Hero it will not sync to the PC over 3G. (I amend, update on the move during my day out and about) The only way to sync is to return to the PC and connect my phone to home wifi and force a sync. (untick calendar in "Application sync settings" the re-tick) My Googlemail and contacts sync fine, 3G and wifi.
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Mar 9, 2010
I'm on the 3 network and for the last month my hero won't sync with google in north london, it seems to work everywhere else e.g. south and east london. i get this error message:'can't establish a reliable data connection' I've hard reset the phone several times that didn't work, i formatted the sd card didn't work, I've put in a different sim no luck with that too. Also the browser works fine i can access the net without a problem, however if i try to sign in to gmail through my browser i get an error message too: 'a secure connection could not be established'. I've been to several 3 shops and called tech support they don't know what the problem is either, they want me to send it in for repair but i'm reluctant to do that as works everywhere else.
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Sep 8, 2010
I've just moved all my contacts from sim to phone, now I want to sync my contacts to my gmail account, is this possible?
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May 9, 2010
When i add a new friend on facebook i thought it would add it to my phone but for some reason now it doesn't. Is there a way to make the phone do this?
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Mar 2, 2010
I just finished linking most of my phone contacts to their facebook account, and now i want to get all their birthdays into my google calendar, which i thought it did automatically when you linked a google contact to a facebook contact.So was looking for an app to do this and found this one:
Facebook Event Sync v1.50 Application for Android | Social
The problem is then, that i live in Denmark where google/ HTC? haven't opened for the paying market, so i can only use free apps unless i root my Hero, which i won't.So do you guys know any similar programs that can do this, or a way i can get this app without rooting? I don't mind paying the 1$, I'm just not able to.
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Sep 3, 2009
I have a google email account, the email account syncs fine with my hero. However, with my calendar if I add an event on google it will download to my phone. Am I able to create an event on my phone that will update on my googlemail account calendar?
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Jul 23, 2010
This is weird and I am starting to lose love for Android and my Hero... with Android 2.1 you can now have more than 1 Google account on your phone. I have two gmail accounts there under the phone's gmail app. (Both only update once per blue moon but that is an entirely separate issue ... I think).
I want to be able to sync my Google calendar with the phone's calendar, as I used to be able to do do quite nicely and easily on my crackberry, shouldn't be rocket science. So with the two gmail accounts on my phone, account #1 is one where I do NOT want to sync, either contacts or calendar, ever. Account #2 is the one where I *DO* want to sync contacts, email and calendar.
So I bring up the Gmail app on the phone, hit menu, hit accounts, hit menu again, then hit settings. Both accounts are showing up there. Going to account #2 (the one I *DO* want to sync with everything), the sync button is checked but there is *NO* calendar button to indicate it should also sync with calendar?? But doing the same thing with account #1 (the one I NEVER want to use to sync contacts or calendar), the calendar sync button *IS* there. WTH?
I thought maybe because the account I never want to sync with was added first, so I thought I would DELETE that one, get the calendar sync setup, then re-add that account. Nope - the phone says that if I do that, I will have to reset the phone back to factory settings and lose all personal data. WTF - was this phone and operating system made by Fred Flintstone?
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Jan 13, 2010
Since I have been on holidays to Spain last Christmas (and used plane mode) my HTC hero does not properly sync with google calendar I see on my computer. The appointments I add on my phone do not show up on my computer (browser google calendar). Events that I enter in the browser do show up on my phone. So there is a one way synchrosisation. Sunbird on the computer is no longer able to connect with the google calendar. (It indicates a connection error) I removed the calendar it had and inserterd a new one (with the private ical address you can find in google calendar settings). But the connection error continues.
The calendar in Google desktop is able to connect to the calendar in the browser but also does not show the events I entered in my phone. I have checked and re-checked my phone's settings to see if all the options are checked but all seems ok. All sync options are checked: background / autosync / gmail / calendar / contacts (are synched both ways).
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Jan 28, 2010
For some reason, only half of my 200 and something contacts would sync to google contacts, despite them all being Google contacts.
I tried forcing sync and everything, no go.I am looking for a program that will only backup my contacts , dont need anything else.
This is because im thinking of a factory wipe & installing custom roms, so a android backup wont do any good for me.Is there anything free available?
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May 9, 2010
It appears that when I set up my phone I inadvertently turned off or never turned on the ability to sync with Google. How do I enable this?
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Sep 8, 2010
Google sync has been working fine till my Hero finally updated to all the latest software/firmware last weekend. Since then, it has continually failed to sync Google calendar (mail and contacts are fine) BUT it tries all the time - exhausting the battery every 12 hours in the process! I've seen suggestions to remove the account and re-set it up but it won't let me. Try to delete it and it says "This account is required by some applications. You can only delete it by resetting the phone to factory defaults which deletes all your personal data". It even continues to try and sync when 'Sync calendar' is NOT ticked on the 'data & sync' page! Any suggestions, or do I really need to go back to factory settings?
(& if so, how do I do that?)
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Jun 30, 2010
After I updated my Hero to Android 2.1 I only find my sim contacts in my adressbook. I still has my contacts on the Gmail, but it wont sync.
When I look in my Google sync options the updated date is 25/09/1980 20.46.
The sync icon (white with some round arrows) is showing, but it has frozen. I have tried re-checked the sync button and restarted the phone, but nothing happens..
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May 4, 2010
There are alot of Threads/Post on Contacts Sync etc. I haven't found the answer though to my question, so here it goes.
Can i sync my Contacts to my PC and not use Google or the Exchange Sync? Just make a separate folder for them in the event of a phone crash etc. Maybe make a folder to put on my SD Card?
Sorry if this has already been ask before, i couldn't find any threads of it.
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Dec 21, 2012
so i screwed up and got a windows 8 machine (sony tap20) anyhow its past end of life for google sync but i need to sync outlook calendar with my google calendar, prefer ota like it used to be
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Aug 17, 2009
My Nokia could synchronise with his easily (and over Bluetooth!). I know there isn't a specific app for Android which will let me do this with the Hero, but wondered if anybody know's of a 'two step approach'. i.e. get Lotus Notes to sync the calender with, say, Google Calender; then get the Hero to sync with google calender.
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Apr 2, 2010
I am new to the Android Universe (Picked up my Sprint HTC Hero yesterday)I have a question about google accounts and email sync.
1st, On my previous phone (Windows Mobile) I had my gmail account set up so that my email is "pushed" to my phone. I thought that the android phones were automatically set up to do that, or do I have to do something to get this to work. I only ask because it seems to take a while to receive emails on my phone.
2nd, Before I got the phone I was reading up on the features, and a lot of the posts I read made it seem like I could access my google reader section, saved maps, sync bookmarks, and anything else I had with my google account. But, I can't seem to figure out how to do this. The most I have figured out on the maps is latitude, and nothing else with reader, bookmarks, etc.
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Sep 14, 2009
I'm planning on getting the Sprint Hero. I have a hosted Exchange account that I use to manage my emails, calendar, contacts, and tasks. I'm planning on continuing using my Exchange account. I do not want to use Google for Calendar, Contacts, and Tasks syncing.
I have the following questions.
1. How do I turn off Google calendar, contacts, and tasks syncing?
2. Do I need to turn off Google syncing?
3. Is Exchange data stored and managed separately on the phone from Google's calendar, contracts, and tasks but displayed together in the HTC applications?
4. Will the HTC implantation of Exchange ActiveSync allow me to sync tasks?
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Sep 15, 2009
Hero wont sync contacts to Google.. Anyone know any possible fixes? If it is any help: I cannot set a contact as "Google". I restored contacts with MBP and after found out this is a bad idea, is this the problem it causes? Could clearing all contact data fix this (and how do I do this?)
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Oct 18, 2009
Is there a way to sync Google calendar and contacts to the phone calendar and contacts?
I deleted all my outlook entries (calendar and contacts) from the phone because it was creating duplicates. Now, I am syncing my Hero with my Lotus Notes calendar at work, as well with my Google calendar. I can see all appointments on my phone. However, I can't see Lotus appointments on my Google account, neither my Google calendar entries on my Lotus Notes.
How can I sync them all? If I import my Google entries into Lotus, it will create duplicates in the Phone and vice-versa.
I don't see any advantages for Google entries to be separated from my other entries. I have one list of contacts and that list should be the same across all programs I use. The same for calendars (actually it is useful to have multiple calendars, as long as no duplicates exists).
That, for me, is the biggest drawback of the HTC Hero. My Moto Q was a lot worse phone than the Hero, but the calendar and contacts sync was much better.
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Aug 10, 2010
I'm having a real problem with my phone. My contacts are set up to sync with google which works fine. All my contacts are Google contacts. However, if I create a new contact (setting it as a Google contact), then when it syncs with Google, rather than creating the contact in my GMail account it wipes the contact from my phone.I can't be the only person experiencing this, is there a solution?
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Oct 15, 2009
Anybody know of an app or a way to sync events from facebook into your google calendar?
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Oct 18, 2009
exchange to sync email due to the fact you have more options on the email client that comes with phone as opposed to the basic gmail program that comes with phone? Is this a good way to go? Is exchange just as fast in pushing the email as google is when it syncs as it comes in? Thanks...
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Mar 1, 2010
I just installed the ContactSync app on my Hero, and all my contacts are easily been transformed into google contacts. But when I try to sync contacts with Google, it thinks a bit and then comes with an error message:
"The process android.process.acore has stopped unexpectedly. Please try again."
When I go into my gmail contacts, there are only 57 contacts out of the 173 I have the phone, plus some of them in my gmail has duplicates.
Had done a backup of my contacts using Secure Wave. Made as a CSV file via Secure Wave, which I could then import in my gmail. Fine, so now I had about 240 contacts in my gmail (Around 80 more than I had on my phone?)
That caused a bit of a problem since they apparently don't work in the same way.
So now I hava about 50 numbers that are now called "Mobile" when they on the phone was called "name Mobile" and a lot of unknown numbers labeled on the cell phone as they only had one name on the phone.
But i guess all this can be solved with a lot of editing on the computer. But then when I go into "view" menu under contacts it says I have 352 google contacts (should be about 173) and none phone contacts (Which is fine since they all got converted into google contacts) :S, plus when I'm inside contacts and look, I get the following error message every time my phone tries to sync with google:
"The process android.process.acore has stopped unexpectedly. Please try again. And then I can just press "Force close" after which I will return to my Home screen.
Someone who knows what went wrong and how I solve it?
Hope all this made sence, since most of this is turned into English from my danish post in another forum, using google translate.
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Jul 14, 2010
Was planning on rooting today but as i went to sync my contacts i realized i got an error message that says "Sync is currently experiencing problems. It will be back shortly." did a battery pull and nothing happens. Will it start working again "shortly" or is there a fix?
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Feb 17, 2010
I use the Google Voice (GV) click to call (click-to-call / ctt) feature quite a bit. When it rings my phone, my OWN google voice number shows up in my phone's call log. Does anybody know if it is possible, or how, to get the click-to-call initiated calls to show up as the person that I was calling in my phone's call log?
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Nov 22, 2010
I've lived with this problem long enough and searched for solutions to no avail, I hope someone here can help.
1. I create a new contact on my phone and select my googlemail.com when asked "create contact under account"?
2. I save the newly added contact details
3. I then synchronise the phone
4. The newly created account gets deleted from the phone.
For clarification I'm not saving it to the SIM nor to the phone memory, just to my googlemail account.I've read elsewhere that there might be a problem since google added gmail.com accounts in the UK. I now have 2 google accounts (gmail and googlemail) but in practice both seem identical, if I try to sign in to my googlemail account I end up in my gmail account so I doubt if this is the issue. I've tried deleting my googlemail account from my phone with the intention of replacing it with my new gmail account but I get the message that other applications rely on this account and that the only way to remove the account is to do a factory reset. If I create contacts in my gmail account off-line and synchronise my phone then these contacts appear on my phone as expected. It seems strange that this application should delete a newly added contact on the phone but that is exactly what happens. I know I'm not the only one whose experienced this but I've never seen a conclusive resolution, anyone here know how to solve this?
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Mar 14, 2010
I'm hoping to get my hands on an X10 soon and want to copy the contacts from my Hero across easily. I can't find an obvious export function. I thought that I could sync the phone contacts to my Google account. However, each time I try that, it comes up with an error message something like "Google Sync is currently experiencing problems", then I get a "Force Close" message.
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Nov 19, 2009
I have 3 calendars under my gmail account, but they're all owned by the same account.
I only had one when I initially set up the phone and I added 2 yesterday.
The 2 new ones will not show up in the phone.
Has anyone run into this? I did a google search, but not much for results out there which I find strange.
also, I subscribed to a read only one (canadian holidays) and it was on the phone right away.
So it seems that only ones that I create I cannot get to the phone.
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