HTC Desire :: Handset Overheating And Restarting
Sep 24, 2010
My Desire is about 2 months old and has began rebooting at random times. At first it only happened if i was on a call whilst charging the phone. The phone cuts out then immediately restarts. The O2 screen appears, then the HTC screen then I have to enter my pin. On some occasions, It happens over and over again before I even get the pin entered. Since then, it has happened when the phone is charging and not being used, as well as when I am on a call, but not charging. The phone gets extremely hot near the bottom. I opened it and removed the battery and it is the phone not the battery that warms up. The battery stays cool. I have restored to factory default and installed no apps, but it still occurs randomly. O2 business said I can only have a re-furbished handset!! how does that work? surely if a product is faulted it should be replaced with a new unit. It was only 6-8 weeks old when i first reported it to them. Also the wall charger seems to get very hot, but only sometimes. Anyone come across anything similar with overheating handset or charger?
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Jul 5, 2010
So today I was driving in my car with my phone on the space between the gear shifter and the console( Lexus ES300- forget the name of the place). Anyway, I had it there and when I touched it, it was hot to the touch. I checked the Temp and it clocked up to 47.8 degrees Celsius (wish the standard HTC battery widget came with an option to change to Fahrenheit). I was alarmed as it has never gone that high before and I was not doing anything with it while driving (as that would be stupid). An hour later I was driving again and plugged it into the car charger to charge it and it shot back up to mid 40's range. Could it be the sun reflecting off of the plastic?
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May 28, 2010
Took the desire out form a short 20 min trip in the car to test the GPS. I used an old PDA mount I had with 2 integrated usb outputs on it and plugged one of them into the desire. When I got home I found that the desire was very hot. Is this bad and should I stop using the thing?
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Jul 19, 2010
My main problems were: Over Heating. It gets hot very fast, even if I don't use it very much. Battery: It lasted for max 12hours, with some internet, sms and etc. Vibration: It was not vibrating for some time. Because I live in Lithuania, they will send it to Latvia to check If it works good, if not my carrier will change the phone (So all of these problems would be real, then everyone who has them, should go to their shops and etc. to get their phones changed)
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Jun 3, 2010
I have had my HTC Desire, so I have had it for too long, yesterday it was a hot day and I put my phone in charge whilst it was on with mobile internet on, and was on my bed just under the cover and I completely forgot about it, when i come back after around 7-8 hours the phone is extremely hot and I can smell the phone. I looked at the phone and the battery had only 2 percent charge left which is odd considering it had been in charge for around 7 hours and was very slow like sliding from home screen to home screen was painfully slow, once I left the phone to cool and gave it a charge to 100% I turned the phone back on to find the phone was and still is very slow, also by hot I mean a good 60 degrees hot. Do you think I have done any permanent damage to the phone and that it will never be fast again? Also have I damaged the battery? Can any of the phones get internals damaged by this? Anyone had any overheating issues or problems resulting from this?
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May 16, 2010
just been away for the weekend and used the Desire as a sat nav. Now my issue was charging, i had a default Micro USB cable with a CHEAP Cigarette Lighter to USB Adapter. Now when Trying to charge my Desire it git VERY hot and didn't seem to charge, the battery was still going down when using sat nav, and increasingly getting hot. has anyone got any ideas, advice or recommendations. Also the SMALLER the better when it comes to the Lighter adapter, as its right next to my hand break etc and gets in the way if tall. Its either the way above or to get the HARD wired BRODIT cradle.
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Nov 24, 2011
I have a HTC desire S S-OFF rooted 3 days back. I flashed it with Endymion Rom 2.2 2 days back. I was charging my battery and when i saw it after a while it was at 50 degrees C and it was discharging though connected. after unplugging temperature reduced.
I calibrated my battery last night by fully charging it, the charged it again at off state the again when its on then wiped battery stats and charged again. the voltage is a little over 4.2V.
Now i had put it for charge and when i saw it was 85% charged and Temp was 40 degrees C and phone was idle all this while . at 85% it was 4220mV. i was using it while charging and temperature dropped to 38 and voltage reduced till 4214mV and again incresed to 4219mV by the time it was 87% charged. is it heating more when its idle? What is the solution? Is this normal?
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Jul 23, 2010
Basically, if i play any games for about 10 minutes the phone gets hot. Not like a boiling, burn your fingers hot, but hot enough to cause the phone to power off/restart. It gets hot from general use too, browsing the internet and such. This cant be normal can it? Its getting hot under the battery near the sim card, and the front of the phone gets hot too. I know this may have been posted before but i looked at the other threads suggested about overheating and they didn't apply.
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Nov 16, 2010
About a month ago my HTC Desire started overheating and shutting off after about 5 minutes of web browsing. I've rooted it and all but I dont have a backup of the original recovery and unrooted stock ROM (for telus). Today it felt like it was going to catch on fire while it was in my pocket (it wasnt being used as I was in the middle of a class). I figure that I cant wait any longer for Telus to release an update that would allow me to unroot my phone so can anyone who has a stock telus desire please send me a backup of their stock ROM!
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Sep 16, 2010
My issue is with Facebook service, it keeps restarting. Each time I go into Running services, it shows it again, When I forcestop it. It will restart 5 minutes later or so. I've gone into facebook and turned off notifications and everything. It's been draining my battery, wondering if you could shed some light? I don't want to use a task killer, had issues with it in the past. I also do not have a facebook widget on any of my scenes
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Jun 23, 2010
I have an HTC desire with Orange in the UK and up til now it's been pretty fantastic. For the last couple of weeks though, it goes through fazes daily of just switching off mid-use and restarting 5 or 6 times in a row. Sometimes it boots up fully before restarting, sometimes it cuts out mid start-up and goes again....it's rather annoying as I'm sure you can imagine!
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Jun 27, 2010
Anyone encounter yr phone keeps on auto restart by itself, if so can share yr experience and how u solve this. Been headach as I can't do a soft an hard reset or even wanna do back factory setting.
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Oct 12, 2010
My desire was taking approx 40mins to power down so I installed an task killer to show me what was running in the back round. I was astounded approx 25 apps were continually running in the backround so by killing these apps powering down now only take 15secs max. However, ive become a bit obsessed with this task killer. i keep checking what is running and there are things on there that i have never used such as "you tube", "news" "talk" etc. Could someone please point me in the right direction about how i stop these apps from running without me requesting them too? I know a lot of say task killers are not essential but it has certainly shown me the reason why my desire was running so slowly. Also one more thing, after powering off my phone, when restarting, ALL the apps automatically start running then? Is there a startup menu that can be editted for example?
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Jun 29, 2010
I have got myself an HTC Desire as my Orange upgrade. The tariff is really good for me and I'm blown away by how good the phone is. I have been using an iPhone for work and asides from the games on the application store, the Desire is just so much better. So I'm working my way slowly through these threads. Anything I should do as a priority now that I have my new handset.
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Jul 9, 2010
Whenever I add a new contact via the handset and not Google contacts it adds it self to the 'Phone' view even thought I only have 'Google' and 'Only show contacts with numbers' selected.. Can I not make it add to Google by default and Google only?
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Sep 21, 2010
I deranged my Orange handset and upgraded to FroYo last night using the method on this site whereby you place the file on your goldcard and reboot your phone in recovery mode (I'm sure someone knows what i mean, although I can't find the thread or explain in more technical detail what I'm on about!). Everything worked perfectly until today when I foolishly did an OTA update without my goldcard in, thus disabling my WiFi capabilities! how I get my WiFi to work again? 2.10.405.2 seems to be the software version I'm currently on.
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Jul 28, 2010
new to android if i purchase something from the android market place or free programs and i get a new handset does market place remember your purchases and you can transfer them into your new phone or do you have to purchase them again.
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May 19, 2010
I've noticed that my phone has been overheating more after the OTA. Is anyone experiencing this too and is there a solution to it?
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Aug 26, 2010
My DINC seems to be overheating a lot lately. Checking System Panel I see temperatures as high as 109. The symptoms are as follows: when using to browse the internet, check Face book and do email, continually for 30+ minutes - temp 102 - charging on Verizon Auto Charger - temp 109 - GPS for 2-3 hours - temp 104. Have brought this to Verizon's attention 4 times. Each time it was noted, I was told that they could not recreate it. Finally, after it getting to the 109 temp, I called and was told take it in and tell the store to exchange it. So, my questions are: 1 - has anyone else seen temps like this? 2 - if they take the phone and exchange, I lose all my apps, correct? Is there any way for me to get them to the SD card prior? 3 - do I try to get a different phone altogether?
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May 8, 2010
I was charging my incredible today and after a few hours I noticed the red led light blinking. Thinking it was a missed call I picked it up and noticed it was really hot! I have battery snap app and when I checked the status it said the battery was overheating. I had it plugged into the wall charger that came with the phone. Is this normal? It wasn't charging that long...maybe 4 or 5 hours. I'm worried about leaving my phone on the charger at night time (which is usually when I charge my phones). Does the standard charger not have one of those chips that keeps the battery from over charging? Also, when I took the phone off the charger after noticing it was hot, the battery widget said it dropped from 100% to about 90% after only 10 min. Did I screw up my battery? If so, please tell me it's covered under the insurance.
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May 30, 2010
I was using my DI as a GPS today, in a mount on the windshield, and had it plugged in the whole time. It was about 90 degrees outside and I had the AC blasting in my car as I drove along the highway.....I noticed after a while that the bolt in the battery display was missing, meaning it wasn't getting charged, and that at the same time the notification LED was alternating between orange and green. I couldn't figure out why it wasn't charging anymore, but after I changed the vent in my car from forward to indirect (there is a vent that shoots air upward right below the mount, coincidentally) it cooled down and started charging again.
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Aug 16, 2010
While making an 8 hour trek to Chicago this weekend, I learned something horrible about my dearest Incredible. She overheats, BADLY when I have my GPS on. Three hours into my drive, my phone actually shut down. So I was curious if anyone had any pointers, or had this happen as well? I had my screen at MINIMAL brightness, had the GPS on and had screen on to follow along, was streaming music from pandora as well. All updates for email/twitter/fb or anything were turned off. Now I had the phone on my shifter console, where there was no sun. But it was on it's back, so on the assumption that it couldn't "breathe", I wedged the top against the opening to my CD player so it was tilted. So air could get to the back of the phone, STILL my status for my battery was "over heat." I had no case, or holder on, nor did I plug it in to charge.
After the phone shut down I took the back casing off, took the battery out, and let it sit on the floor and turned the A/C vents towards it. But really disappointed that my phone couldn't handle the trek. Anyone have any helpful tips about keeping their phone from overheating, or WHAT TO DO? Or if I damaged my phone? It overheated 3 times on my drive...and really disappointed I'm going to have to dust off my Garmin.
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May 10, 2010
Has anyone had problems with their Moto Droid overheating while navigating and charging. I noticed that it really was not charging so I went out to my battery app and it showed the temp being 135. I immediately unplugged the phone, shut it off and took the battery out to hold up to the AC vent. I cooled it to below 90 then plugged it back in and it started to charge to completion (100%) without navigation turned on. The problem is if it is not plugged in the screen blanks out without going into the settings to change it. So I removed SETCPU just in case that was the cause and I tried it on my way home from work(20min). When I got home it was at about 118 to 120. So my question is has anyone else experienced this navigating while charging heat thing? Should I be worried about that high of a temperature? Also would you happen to know at what temp your phone fails to charge anymore because of the heat?
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Feb 8, 2010
I find my phone overheating. It was at 130 degrees! What was the problem? Well, I forgot to close an application! So if you have the gumbo kernel. Make sure you don't run any applications and leave them open. So if you ever have the same problem, turn off your phone and place it by an open window and let it cool off for a good 5-10 minutes.
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Oct 21, 2009
Just got my sprint hero last week. I noticed that while talking on the phone for longer than 5 minutes the phone seems to get extremely hot. In particular the speaker in the front and where the camera is in the back. The heat generated is really intense and is really uncomfortable after a certain amount of time. What I want to know is anybody else having this issue?
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May 1, 2010
I used the camcorder on my Incredible today while outside to shoot some footage and test out the quality. I had the camcorder running for about five consecutive minutes and noticed the back of the phone was hot (it's in the Verizon shell/holster combo). I have BatteryLife running and it said the battery was overheating at 118 degrees. I turned the camcorder off, but it stayed that way for at least half an hour afterwards, even though I had gone inside. It was around 85 degrees outside, which may have been a factor. The Incredible is my first smartphone, so I'm slowly learning what it's all about. I'm not sure what is considered an acceptable temperature. Even though it was hot out, it struck me as odd that the battery would heat up like that.
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Oct 29, 2010
After months without a random reboot, my phone did it twice consecutively today while I was trying to navigate while streaming music (Pandora) on the way from the airport this morning. It worked perfectly on the 1 hour drive there (also on the round trip going there the previous week), but while I was waiting for the guys I was picking up at the arrival gate, I was browsing the web and still streaming music and my phone just did a "soft" restart (where it doesn't show the Moto logo, just the boot animation). Slightly annoying. At least it gets to the launcher pretty quick still. Then, maybe 30 minutes later on the trip back, it does it again while I'm driving back. This time when it got back to the home screen, it refused to pick up any sort of cell signal like it was in airplane mode, but all the other radios were on (BT and satellite). Toggling airplane mode had no affect on it. So I had to totally reboot my phone to get it to work again. I think it may be heat related, when it came back up the first time, SetCPU read the CPU at 51�C/124�F and that was immediately after reboot, so it may have cooled down some during that. After the second reboot I brought the clock down to 800 MHz from 1.1 GHz and it was good for the rest of the trip. But I was running the exact same load/apps on it the last trip and the ambient temp in the car was the same. So I wanted to see if there some system log/app that can tell me what process forced the phone to reboot or maybe what the CPU temp was when it crashed, to rule out software. Is there anything like this? If not, does anyone know what the max temp the CPU can handle before it forces a reboot? I'm sure there's a threshold for this, just like there is for PCs (but usually they just throttle instead of shutting down), but I don't know what it is. I would think ~60�C would be way too damn hot for a CPU in a hand held device.
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Aug 1, 2010
my phone has started running hot. I'm not talking about when I'm charging it, I expect it to get warm while charging, I'm talking about just normal use. It gets very warm, almost hot, back of the phone, above the battery, near the camera lens/sd card/sim card area. Again the battery is cool to the touch if I remove the cover, but the area above the battery is getting really hot, and I noticed when my phone gets hot, the battery life starts to drain like crazy.
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Aug 7, 2010
My phone is rooted. I was able to get rid of a few stock apps I did not use. However, now my phone is overheating, battery life is about the same as before, (short) and I cannot tell there are any tangible improvements with the rooting procedure!... Applications take time to load up, and touching screen to open them freezes now and then constantly. Is it the phone or is it the rooting that is causing the problem??
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Mar 8, 2010
my Behold II was working perfectly fine until yesterday it started getting really hot for no reason. then it started losing battery FAST so i did a hard reset and that didnt help. the battery even dies when its plugged it! is this happening to anyone else or does anyone know how to fix this?
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