Sprint Hero :: Software That Came With Phone Doesn't Work - Sync HTC With GroupWise Via USB?
Feb 23, 2010
I am trying to sync my Hero with GroupWise via USB. I only want to sync the calendar, but the software that came with the phone doesn't work. Any ideas? I work for the State of Colorado and can't sync over the Internet.
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Apr 21, 2010
The goal: I need to sync my google calendar (or directly with android phone) with groupwise at work.
Constraints:
No groupwise mobile
No wireless updates
No automated "delegating" appointments (work blocks automated email from sending to outside addresses)
Currently using:
Goupwise PDA connect with my WinMO phone (buying a incredible in 9 days)
What I've looked at:
CompanionLink cost 40$ plus they are stopping groupwise support. Ideally, I'd like something that works like PDA connect. It uses USB to manually sync with my current phone, I just plug it in at work in the morning and click sync. I saw something about people putting Outlook on a PC along with the Groupwise client and it could be configured to "talk" to the Groupwise server.
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May 21, 2010
Says I am connected to wifi but it doesn't work...anybody else have this problem or know how to fix it?
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Feb 17, 2010
I am working for an UN agency and we use Novell Groupwise for work email and their webmail site when we are on the move. I switched to Hero few weeks ago and since then I cannot use the webmail site with none of the browser that android have, I tried opera, dolphin, steel..all of them. no. My gf says its better this way, at least I wont check email on vacations, but Its bothering me.
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Jul 16, 2010
I have the HTC Hero on Orange, got the new version of Sync a few weeks back and I just can't get it working, now, when I want it to. The previous version was just as bad, really. It seems to be a running issue with a lot of users, though.Is there an alternative? Is there a way of converting my Outlook contacts that are on the phone into Google contacts so I don't have to deal with Sync at all? What with this, plus the new Sync not working with my Outlook 2003 when I DID have it working plus the phone recently not notifying me of new voicemail over a 2 week period (which cost me a job interview), I'm seriously considering ditching the phone. Too many things keep going wrong!
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Nov 18, 2009
I have everthing on my phone set to vibrate and it won't vibrate. My keyboard doesn't vibrate and I have the settings for it to vibrate on.
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Oct 3, 2010
I put my phone on vibrate and everything seems to be working fine except for some parts..when i get a text my vibrate doesn't work [i'm using chompsms] but when i'm on the phone and i get a text my phone ivbrates or when i set the keyboard to vibrate it doesn't work or i get mail notifications of mail or from fb it doesn't work but other than that all the vibrates seem to be working fine. can anyone help me? i was wondering if i could just press the factory reset on my phone to see if that would work but i'm rooted.. would that effect anything? like if i were to do that, would it brick my phone since its rooted? i was going to unroot it and bring it in to sprint but i heard that there were some issues when people tried flashing back so i don't know if i want to do that..
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Mar 17, 2010
This is something I have wondered about Android OS/Hero/Sprint since day one of my purchase, but I have never brought it up here. When mobile network is off and WiFi is enabled, I cannot retrieve my Yahoo Mail. It has never really bothered me, because when mobile network is connected and WiFi is off, my mail app (which is connected to Yahoo - I don't use Gmail) worked perfectly fine. Does anybody else use Yahoo as their email server and has the same issue? Is it just Google sticking it to their customers and to Yahoo by saying "ok, if you wan't to use our (#1 competitor's) email service, then we will make it so it will only work on Mobile Networks.
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Jan 11, 2010
I'm having a problem with the clock/weather widget on my Hero. I have it set to Current City and I noticed the other day that the weather wasn't updating. ( I live in Long Beach, CA) It was stuck on one weather. I especially noticed when it still said partly sunny at 11pm. It doesn't work even if i try to manually update.
I thought it was just the current city function that was having trouble registering but when I go to other cities nearby it updates fine. And when I specifically set it to Long Beach, CA, it was still stuck and not updating.
Anyone else having this problem? Is there something wrong with the weather equipment in Long Beach?
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Jul 1, 2010
For some reason lately if I delete or show a email as read it doesn't sync that to my online gmail. There has been times when it shows 4 unread emails on the phone (even though everything is read) and when I log into gmail it shows the 4 unread emails even if it was ones I deleted. I tried clearing data from settings>Applications>manage applications>gmail. I have tried refreshing it and manually syncing it and it
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Jul 5, 2010
I have read a couple of threads that touched on this ring issue, but was unable to find any that had a solution or work around.Since the 2.1 update and the OTA update, many times when an incoming call comes, the phone doesn't ring. If I happen to be in front of the phone, I can see the screen change showing an incoming call.If I am listening to Pandora Radio, when the phone rings, Pandora stops, but the phone never rings.If I am not near or looking at the phone this results in missing the call.If I shut off the phone and re-boot it appears to ring fine, but at some point later in the day or week it will quit ringing.I normally never turn off the phone. Should I start to re-boot every day?
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Aug 24, 2010
downloaded htc sync accepted my serial attached desire to pc - and selected htc sync launched pc programme.i clicked sync and it doesn't seem to have done anything at all i wanna back up all my contacts, music, photos etc but it doesn't seem to have worked also.i thought the desire sent your contacts to gmail to keep them backed up remotely doesn't seem to work either new user so go steady.
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Aug 30, 2010
Will flashing a new ROM over an existing one wipe out all the apps and settings. including contacts? If so then what is the method to backup and bring it all back. To much of a pain to continually re-install apps and resync (particularly since HTC sync doesn't work very well).
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Aug 29, 2012
I don't know why but my google sync stopped. I used to have this several times a day the last days but now it seems to be permanent.
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May 30, 2010
When I computer either a) the drive doesn't show in my computer or b) the drive shows up for a minute but then crashes with no warning. I just got my Hero so I'm trying to transfer music from the computer to the phone but am unable to do this if I can't access the SD card. any suggestions?
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Nov 21, 2010
How have SE managed to make such a simple task turn into a complete shambles? My experience of SE sync are:-
1. Being told that it doesnt work over Wifi? Why the hell not?!
2. It adding mutltiple entries for the same number in the same contact
3. It adding the same contact multiple times
4. Not being able to log in
5. Now not being able to make it stop syncing (or trying!) even when I have deleted the bloody account!!!!!!!
I have never been more disappointed with ANY product I have ever bought. In Halfords today and had to end the phone call because I couldnt hear who I was talking to. Pathetic.
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Jan 5, 2010
From an HTC Hero Sprint user. mount your phone, copy your HTC Sync folder in your phone. Zip/Rar the folder for me and upload it! I accidentally deleted it from my phone and I can't sync my phone with HTC Sync application on my PC.
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Feb 11, 2010
I have looked at other threads and even searched online, but I still can't get this phone to sync. I have Windows 7 64Bit and have downloaded and installed the latest sync as well as drivers and followed all the instructions I could find and it shows up in devices just fine but still just shows me as disconnected on HTCSync and in the sync settings on the phone. This is getting very annoying.
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Feb 9, 2010
It doesn't work with Outlook 2010!
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Feb 11, 2010
I just go my Sprint Hero on Sunday and it rocks! What's the must have Apps? Music? Sirius satellite radio? Photo�s? Also, my screen sometimes doesn't turn when I move the phone horizontally.
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May 2, 2010
I have so far found two bugs in Galaxo 1.6.3:
a) Speaker doesn't work in call (very weak). works well in ringtones etc.
b) Scrolling contacts by letter doesn't work.
Other than that this is a leap forward, especially with the overclock options!
Both bugs, as well as others, fixed in 1.6.3.1 update!
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Oct 11, 2009
For those that already have the Hero, have you tried tethering? If so, does it work?
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Dec 23, 2009
So I notice flash does not work on this phone. Am I missing something? Seems odd that the big "f" appears on Such an advanced phone.
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Jun 14, 2010
Does swype work for the Sprint HTC Hero?
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Oct 16, 2009
I see this "HTC Sync - synchronize your phone with windows" in the notifications. I clear it, and it shows up a few hours later. I am at work and only sync with my home PC. I don't need to be reminded to do that. Is there any way to permanently not get that notification yet not remove the HTC sync app?
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Feb 18, 2010
I'm not sure how to sync music from my PC to my Hero. I know how to sync Outlook, but I cant figure out how to sync my music. I know this is a Noob Question. But I need help. I can download music from my Hero browser but that takes to long. I'm sure there is a easier way to do this.
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Nov 30, 2009
So, is there anyway to sync the Hero and Itunes? If you can't get the Hero Sync prog to work right?
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May 2, 2010
Yes, I have looked around the forum for the answer to this question but no one has the same issue as me (as far as I know)Okay, when I try to set up my school email on my Hero, I get an authentication failure and it says something like " Authentication failed. Please verify your username and password."I have tried using the settings that google has on the website and the school doesn't have anything about setting up an email on a phone ( any phone).I tried changing the server to imap.grcc.edu and I had to confirm the certificate but then it gave the error again. I also tried taking the @email.grcc.edu from the username and that didn't work either. I am really frustrated right now. And no, I do not want to forward it to my other email. I like to keep my school and personal emails separate. Sorry if I sound a bit mean but I know that's what some of you will ask me.
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Jun 4, 2010
Ok, my phone worked perfectly before I installed 2.1. I did a hard reset before I installed 2.1. It ran fine for about 20 minutes while I played with all the new features (I really like 2.1 when its working) but literally about every 20 minutes when I check my phone, the damn thing is OFF. Its really pissing me off. So I turn it back on, and within 20 minutes its off again. Im about to smash this damn thing. I've reinstalled 2.1 twice, hard reset, soft reset, and every combination of the 3. WTF is the problem!?
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Dec 1, 2009
I have phone linked with my gmail account and now have all phone numbers converted to GOOGLE instead of PHONE on my hero but now I would only like to Sync one folder where contacts with phone numbers are say titled PHONE ONLY, is it possible for me to choose which folder of contacts from gmail I want to sync with my phone ( so I dont get miscellenous email addresses in my phonebook on my Hero)
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