Sprint HTC Hero : Windows Drive Mounting - Reintroduce My Phone To The Windows Box
May 21, 2010
I have had DC 2.08.1 installed for about 2 weeks with no issues. I decided to go ahead and partition the SD to utilized apps2SD as I was having memory issues. That process, while not smooth, went through okay and the SD card is working with the partition and apps2SD. However, ever since that was completed, my Windows 7 box no longer recognizes the phone either as a phone or as a drive. My Linux laptop recognizes the drive without issue.
Any suggestions on how I can reintroduce my phone to the Windows box, at least as a drive?
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Apr 27, 2010
I cannot mount my phone to my computer. I've tried everything from installing new drivers, to debugging on and off. Nothing seems to work. Anyone still having this problem? please help. I contacted htc, and they don't know what the hell they're talking about. one told me to dl htc sync 2.0.33 then another said to get the latest 2.0.25.....
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Jun 17, 2010
This could be a long post so here's the gist of it: my new laptop running Windows 7 doesn't want to mount my Droid when my external harddrive is connected. I tried a couple different tests using my Droid, my external harddrive, and a thumbdrive to try to isolate one of the devices as being screwy, but... When I mount the droid FIRST and then connect my external harddrive, the computer will automatically unmount the droid when the external harddrive is connected. If I connect the external harddrive first and THEN try to mount the droid, the droid just won't mount.
When I mount the droid FIRST and then connect my thumbdrive, everything works fine. If I connect the thumbdrive first and THEN try to mount the droid, everything works fine then too. When I connect the external harddrive and the thumbdrive to the laptop at the same time, I get no problems here either. (NOTE: All of this mounting is done via USB but I get this problem when I try to mount via bluetooth too... The computer will pair and connect with the droid via bluetooth, but when I try to use Windows Explorer to browse the files on the droid, it pops up on the laptop with "service not available".) It seems that my external harddrive seems to have something personal against my Droid...But I never had this problem on my old laptop (which ran Windows Vista).
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Dec 14, 2009
Is there a way to map the sdcard (/sdcard) to a drive letter or directory on a windows box? i can always do "adb pull /sdcard sdcard" but that can take a while if you've got a lot of stuff on there...
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Sep 11, 2010
The drivers work for the EVO as well.
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Sep 10, 2010
Monitoring the traffic on the unrEVOked IRC channel, it's clear that there is a ton of confusion about the USB drivers needed, despite the excellent article on the unrEVOked site. I thought I'd maybe add to that or create an alternative article.
There are three different modes in which the Incredible (or the EVO!) can connect to a Windows system:
Disk Drive
ADB (USB Debugging and ClockworkMod Recovery)
BootLoader (while phone is in the HBOOT mode)
The drivers that come with the Android SDK can't do any of it because none of the interfaces for the Incredible are present in the .INF file. The drivers that come with HTC Sync can do #1 and #2, but cannot be used for rooting with unrEVOked because they don't support #3. The following link points to drivers which are universal; they will work for all three purposes on the Incredible (and the EVO as well).
unrEVOked modified USB Driver
You do not have to remove HTC Sync if you have it installed. These drivers will replace the ones that came from HTC Sync and be usable for that as well as rooting. The trick is getting these drivers to replace the ones you have from the Android SDK or HTC Sync or ??? (or simply installing them if you have no drivers yet). The idea is to plug your phone into USB while it's in HBOOT mode, forcing Windows to look for Bootloader drivers. Only the ones here provide that.
Anyway, here's how:
Uninstall HTC Sync, DoubleTwist, and DropBox from the PC. Sorry about this. Once these drivers are installed you may reinstall those and they will continue to work. These drivers are universal.
Unzip the file, leaving the folder Android USB Driver somewhere like on your desktop
Unplug your phone from USB
Power down your phone
Now simultaneously press the volume DOWN button and the power button, holding till the HBOOT screen appears
Now connect the USB cable between the phone and your PC
The word HBOOT (blue box with white letters) will change to HBOOT USB PLUG
On the EVO, wait till HBOOT cycles through an SD check (10 sec) then select select HBOOT USB at the bottom of the menu (using the vol keys to navigate and power button to select). Thanks to hperry for this.
Now look at your Windows Device Manager and see if you already have Android Phone listed for HBOOT as shown in one of the last two images (way) below. To see the Device Manager, right click My Computer, select Manage..., select the Device Manager. If you see the Android Phone, you're ready to root and can skip the rest of this. Otherwise, you do not have HBOOT-capable drivers, and you need to install them. Windows should be looking for drivers now. At this point things may differ between XP and Vista/7.
In XP, the New Hardware Found Wizard should appear. Tell it NOT to use Windows Update, and moving along, tell it to look in a specified location. It will pop up a file open dialog. Navigate to the Android USB Driver folder, click OK then click Next.
For Windows Vista/7 you might not see the New Hardware Found Wizard. Open the Device Manager (Right click My Computer, select Manage..., select the Device Manager). You will see an Android Phone node in the tree with a "caution" icon node beneath it. Right click on the caution-marked node and select Update Driver. Follow through specifying NOT to look in Windows Updatte and Install from a specified location. It will pop up a file open dialog. Navigate to the Android USB Driver folder, click OK, then click Next.
In either case, eventually the driver should install. At this point you have the universal drivers installed for the Incredible. They can also be used with the HTC EVO. Here's what you should see in the Windows Device Manager for each condition:
Phone Running Normally, USB Debugging Enabled, plugged in via USB:
Windows 7
Windows XP
Phone running HBOOT, plugged in via USB:
Phone showing HBOOT
Windows 7
Windows XP
Parts taken from public:windows_hboot_driver_install [RootWiki]
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Feb 16, 2010
I can sync my phone with my computer, but i dont know exactly what it is doing. when i open windows contacts, there are only like 15-20. there is probably over 200 in my phone. how do i get them to sync and put all my contacts on my windows contacts?
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Sep 16, 2013
I accidentally deleted a whole photo album on my note 2. I have a program that will un-delete the photos however the Note 2 does not show up in windows 7 as a specific drive, only a media player or camera. Is there any possible way to un-delete these photos with any known software. I was able to do this before without an issue with CardRecovery 6.0 but now it will not detect the Note 2 since it is not showing as a drive.
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Oct 27, 2009
I wonder if anyone is having the same issues I am with Windows Live Messenger?My company and all employees with computers or smartphones uses this as a constant communication tool.On BlackBerry it works really well. If you lose signal and re-gain it, it will auto sign back in.With the Hero, it works fine initially but then after an unknown amount of inactivity, it signs out or whatever. When this happens, it does not sign itself back in until you do it manually or soft reset.Very annoying problem since everyone at the office reminds me that my "little green man" isn't working.
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Oct 28, 2009
Has anyone been able to install HTC Sync on Windows Server 2003? That's what I use on my desktop at work...
Currently, when I run the installer, it fails with error 1722. If I look at the logs, it says that it fails because it's not windows xp.
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Jul 16, 2010
I currently have firmware 1.5. How do I update without a M$ Windows based computer?
When I try to update with the phone it states that no updates are available.
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Mar 24, 2010
I run a program on my computer called HP Tuners that is used to datalog and tune gm vehicles. It has become a major pain carrying my laptop everywhere I go just to have the battery run out while im tuning. So what I am wondering is if there is any way that this software can be setup to run on my Sprint HTC Hero?
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Nov 10, 2010
i cant wait to get my Xperia upgraded to 2.1! i have one issue though. i only have access to a work PC with XP but no admin account (big corp, so no chance of getting it temporarily) or my housemates Mac. my girlfriend has a laptop but she wont be home until next weekend are there any non-windows/non-admin methods of upgrading?
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Nov 24, 2009
Can i sync my htc hero phone with windows 7
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Feb 13, 2010
I have a new HERO that works perfectly and I love it. But I have an older laptop that doesn't have USB 2 on it and I can't seem to sync my calendar. In fact and I can't get to first base with it. The install fails on the laptop because I don't have usb 2.0 I'm guessing. Is there any other way to sync this with out a cable? This would be nice to get going as my HERO would be 100% then..
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Aug 30, 2009
After installing HTC Sync from the HTC website (v.2.0.4), and connecting my Hero via USB, my Hero cannot find HTC Sync on PC, although it is installed, and I have restarted my PC. After the "Finding HTC Sync on your PC" message, I get an error message saying: "Unable to find HTC Sync on your PC. Please make sure that HTC Sync is installed and opened on your PC [which it is]".
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Oct 14, 2009
I am attempting to take the text messages from my old Treo into my new Hero(Sprint). So far I have gotten as far as being able to pull the texts out into a csv and/or xml file via a Jeyo application. Is it possible to somehow get these text messages recognized as real texts via the Hero?
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Apr 13, 2010
Is there a way to drive a wifi connection from the Hero to an ipad?
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Sep 15, 2010
Has anyone else noticed (after froyo update) that Verizon has added a drive when the phone get's mounted to the PC? One is for the phone, two is for the SD card and the third has some kind of Verizon software/drivers on them.
I know that this has been posted before but I've had trouble finding it by searching the forum. Does anyone know what this software is and if i can remove it so it doesn't appear every time?
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Nov 1, 2009
Am I missing something? How do I make it where the laptop will see the moment? I don't see a place for mounting the sd card, only unmounting?
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Nov 17, 2009
i'm having trouble mounting my SD card.My computer found the device when i first plugged it up but the drive is not showing up for me to drag files to.I'm trying to drag some pictures onto my SD card
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Jan 7, 2010
I managed to finally connect my phone with Windows 7 (64bit) using the steps shown here:
How to Solve HTC Hero Sync Problem in Windows 7 - Because it might prove a lot more difficult than you think - Softpedia.
I even synced my phone a few times. But off late I am getting this error and I am not able to resolve this by simply re-installing the drivers / HTC Sync software.
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Mar 18, 2010
can some one please help me when i sync my phone with windows media player it only transfers some of the album art covers not all of them,is there an easy fix to this problem if so can you tell me how it's done.
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Aug 21, 2010
I just received my HTC Hero G3 dual sim from China with WM 6.5 installed. I would like to install latest Android on it. Best would be dual boot but not necessary.
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Nov 25, 2009
how do i sync my phone with windows 7
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Feb 5, 2010
I am trying to set up the sync feature with my HTC-Hero to Windows 7 (64bit) system with Outlook 2007. I was able to get it to sync a few times but now I am getting an sync failed then error message connection to mobile phone timed out. Also I can't seem to get the phone and computer to sync both ways.
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Sep 30, 2009
Does anyone know if you can sync the hero with windows mail?
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Jan 27, 2010
I apologize in advance if this has been answered already but my search revealed nothing.
Question:
Does Microsoft Outlook need to be installed on a computer before that computer will recognize the phone so the SD can be mounted for file transfers back and forth?
I have tried to mount the SD on my wifes' HERO with no luck while its attached to her lappy. She does not have Outlook installed on that lappy. I do however on my pc and my pc recognizes the phone, allows me to Mount and Un-Mount the SD and transfer files.
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Sep 12, 2009
Why do i need Windows PC to upgrade my LINUX phone? Its unbelievable
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Nov 9, 2009
At the Google Android Developer Lab event today I had the opportunity to try out a series of devices but was somewhat limited due to issues I had with the USB drivers for the XP/SP2 notebook I brought along. (Yeah I know) In the past, I've had no problem with the G1 or Google Ion, but the Motorola DROID, HTC Hero, Tattoo and a few others did not work, i.e. were not, or only partially visible. Before you ask, this problem persisted after updating the XP USB drivers to the latest _r2.
Has anybody successfully connected devices outside of the G1 and Google Ion on XP? Any tips?
After having been one of the more vocal complainers about the lack of devices available for developers, I've followed the moral imperative once this opportunity was provided by Google. Big thanks to the team at Google for filling this gap.
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