Sprint HTC Hero :: Not Receiving Texts / Disappearing SMS / MMS
Mar 10, 2010
For the last 2 weeks I have randomly not been receiving text messages. Also just today I had a friend send a picture with text and I saw the pop up, went to Chomp SMS and clicked on the play button to play the slide show. Once I tapped the message, it disappeared. I can no longer find the picture or the message that went along with it. It is very frustrating because I know people are trying to send me photos and messages and I am not even getting them or they are disappearing before I can get/read them. I even checked the original Messages app and the missing texts/photos do not show up there. Is this a Sprint issue or a Hero issue? And is there a fix?
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Feb 19, 2010
I rooted my phone and put fresh 1.1 on it a couple days ago, it received calls after rooting, but recently it stopped receiving calls, and it never received texts or visual voice mails. Gmail still pushes new email to it, and the internet works fine to update things and look at websites.
I tried to restore with nandroid and it took fresh off of it but it still doesn't do text, don't know about calls but i doubt it. also when i rooted it i removed sprint tv, nascar, foot prints and a couple other stock apps. after i found it wasn't getting texts i removed advanced task killer, but it didn't have any effect.
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Oct 23, 2009
I love chompSMS but since I installed it I can't receive and txts at all to either the default client or chomp?
I uninstalled Chomp and now it works fine.
Sigh
I really like CHomp, how do I fix this?
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Jan 14, 2010
My hero is randomly failing to send or receive txts and calls.
It only happens from time to time but its starting to become annoying.
Has anyone else experienced this? is there any way of fixing it?
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Oct 25, 2010
I've changed the settings on the main settings and messaging settings several times, taken out the battery, reset the phone..It will vibrate for incoming calls, but not for texts.
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Sep 16, 2010
after installing 2.2 on my hero, everything was working fine, until now. im having problems with my text messages, they wont send under sprints network, if i put it in roaming then they send right away, but roaming has awefully slow (1x) network speeds, but if i put it back to the 3g network speeds of sprint then everytime i try to send a text it just swirls in circles (the little thing next to the message) and wont send. is this sprints network being down? or does this have to do with the 2.2 update?i dont think its sprint because my mom and sister arent having any problems with there phones from the same plan. but i tryed restarting many times, taking out and leaving out the battery, putting it in airplane mode and turning that back off to reset connection, iv tryed everything and cant get it to work, so idk what to do, and i dont understand why if it was a software problem with the 2.2 installation, why would they send in roaming but not on sprints network?
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Aug 17, 2010
My internal memory has a parasite that is slowly eating it away. I have figured out that when internal memory gets below 16MB it turns on the little warning in the status bar. So, this is how I'm checking my internal memory so everyone that takes their time to respond to me is using the same method. I got to Settings> SD&Phone Storage, at the bottom of the screen that comes up is the "Internal Phone Storage" Available space and mine says 15.84MB. Today I installed a highly rated memory manager from the Market and it didn't help at all. So my first question is How much "internal Phone Storage" do you have left?
Now my second question is when you got to Settings> Applications> Manage Applications> and scroll way down to "Mail - HTC Corporation" and click on that. Now look at the storage. Mine says 15.64 MB Total. Which breaks down there to Application 2.59MB and Data at 13.05MB. Clearly my Mail program is holding the biggest chunk of memory. But I want to know how this compares to everyone else's. If this is true then it would account for the parasitic growth or loss of my memory.
So if I'm way different then this will start a good discussion on what to do about this problem. Just let me say at this point that I delete all email once I have read it. I delete the sent, draft and Trash folders too. I also go into the SD Card and delete everything that is in the .Mail folder too. So if my phone is storing old email now I have to find out where and delete it.........
I so appreciate everyone weighing in on this perplexing problem.
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Sep 28, 2010
Well my Hero still has a disappearing memory problem. The top five memory hogs that I have are as follows:
HTC Mail at 23mb
Maps at 9mb
Contacts Storage at 8mb
ES File Explorer at 6.5mb
Quick Office at 4.0mb
I have a great Cache Cleaner that the last time recovered me back to 40mb of memory but now I'm down to 18mb with everything and it still seems to be disappearing. Any idea's? I don't sync with Facebook or Google. I store NO mail in either of my two mail accounts and I use Handcent for me txting and I don't save anything there that I'm aware of. This phone just has a habit of consuming memory.
This phone is running Damage Controls last 2.1 rom too.
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Jan 21, 2010
I have read about numerous problems with the Hero receiving mms picture messages and such, which I experience as well. However, I also have a weird problem where the pictures I do receive disappear from the entire thread after about 5 seconds...I use both Chomp and the stock app and both exhibit the problem. Am i just missing something? There doesn't seem to be anyway to access the particular message once it disappears.
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Aug 11, 2010
I just received my first warning "my internal memory was getting low". I have the same number of apps I installed 5 months ago. But my internal memory has been steadily going down. I have cleared out browser cache, cookies, form data and any thing I could shut off or eliminate. I still only have 17 mb. Of memory left. My phone is getting sluggish too.
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May 28, 2010
Is it just me or is anybody else having problems with the weather disappearing from their home screen? It started after I upgraded to 2.1. Underneath the clock it just goes blank and i have to go into weather and refresh for it to come back. Then a little while later it will be blank again.
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Jun 5, 2010
I just got my HTC Hero on sprint yesterday and I have all the vibration setting ticked but it never vibrates when i get a new text. It only vibrated once when i was on the phone and got a message. How do I fix this?
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Jun 17, 2010
text messaging system where your text message that you send and or receive goes to another phone that should not be receiving it?
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Dec 2, 2009
I'm a Hero owner, and a couple of days ago I noticed I haven't received any voicemail notifications for about 2 or 3 weeks now. When I called my voicemail I had almost 50 messages. Can anybody help me and tell me how I can start receiving voicemail notifications and visual voicemail again without having to call my number?
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Dec 8, 2009
Sorry if this is in the wrong forum, I have had my hero for a couple weeks now was working perfect however I am no longer being alerted when I have emails (both exchange and Yahoo). It will show 0 I will refresh and still none, however I will check it on the computer and there are several. I have it polling every hour?
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Apr 15, 2010
i know there have been some issues about this already, but none of them have been able to help me. i'm currently flashed with Fresh 1.0 and Gumbo Kernel, but i am definately not receiving all of my text messages. i've tried handcent, didn't work. i've tried chomp, didn't work. i've tried the stock app, didn't work. i've also tried updating my profile and prl, didn't work. If there isn't a solution, i might just go ahead and join the bandwagon and flash the Leaked 2.1. But i love fresh 1.0. btw, can anyone direct me to where i can download the 2.1?
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Apr 6, 2010
I spoke to the sprint customer service today and ask Why i was not receiving picture text on my phone anymore. He said that on april 9, 2010 the new 2.1 will be able to fix the problem.
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May 25, 2010
Anyone else having this problem? It just started today, and I've rebooted twice. Still not getting my gmail to come in.
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Jan 26, 2010
For the past 3 days, everytime someone sends me a text with an attached picture it will not show up. It now shows a box that says download and when I push the download button it doesnt do anything. Before the pic or video would show up, all I had to do was hit the play button and I could view the pic or video.
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Jul 15, 2010
Why is it that some texts to different contacts end up in the same thread (under one persons name)?
Anybody else? Watch out especially when you dont want certain info going to certain people while texting !
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Feb 11, 2010
How in the world do I check my incoming text messages while using the browser? I hear the notification sound but have no notification bar or any menu options to swith apps like my Blackberry had. On a few random occassions I have gotten a menu just like the one my blackberry would give me when I wanted to switch apps, unfortunately I have no idea where it came from or how it got there. I have tried what seems to be everything and can't find any evidence of this menu even existing,
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Jan 30, 2010
Anyone else experiencing not being able to receive texts from anyone? I first noticed it about 2 days ago. Only SOME weren't coming through, now none of them are coming through. I've done a hard reset last night and I have not rooted my phone
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Jan 17, 2010
For a while now, I don't know exactly how long, my phone stopped receiving pictures in text messages.I get a notification that a new text msg is in, but when I click on it, it just says "downloading".Once in a blue moon the pic will appear after about 20 minutes, but most of the time it never comes up.I am using Handcent, but I get the same result with the stock messaging program.The one thread I saw said that a hard reset had to be done.I really don't want to have to do that.
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Oct 14, 2009
I was receiving text messages, but then all of a sudden, they stopped. I haven't downloaded any new apps. I am able to send them, but not receive.
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Jul 12, 2010
HTC Hero by Sprint, running 2.1.6...I notice that I get my gmail updates almost instantaniously during the day, but at night I will get one and if I don't touch the phone, I won't get another until I start using the phone again.Is this some sort of "sleep" feature where you will not recieve gmail notifications while you are not using the phone (over night), or is it just my imagination?? I have noticed this numerous times over the past couple months, although I have not really been putting this theory to a controled test.
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Oct 18, 2009
I am getting a 5-15 minute delay on some of my SMS/TXT messages, is anyone getting this too?
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Dec 3, 2009
i get the txts with image click download and nothing.sometimes it says its downloaded but i still see nothing.
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Nov 16, 2009
I put all my contacts into google contacts and synced them over to my hero but theres only 2 people that when they text me the display doesnt show their name it just shows their telephone number. This is very frustrating. All numbers in my contacts are put in with area code ie 8131234567.
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Feb 19, 2010
When I send out text messages the name show as ICE. How do I change that to my name?
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Aug 16, 2010
Frustrated! I am receiving all my texts from different people under one thread. Then, when I reply to the last person who texted me under that thread, it goes to the first person on the thread and not the person intended. Went to the Sprint store the first time this happened, they did a hard reset and that worked for a couple of days but having same problem again. Tried disabling my task manager but that didn't help this problem either. I downloaded Handcent and disabled Hero's text messaging but no luck with that. Please help....ready to throw this phone against the wall. Has anyone else had this problem? Anybody know how to fix this problem?
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