Sprint HTC Hero :: HTC Sync Failed Installs
Mar 19, 2010
I cannot get HTC Sync installed on my WinXP laptop. Based on all the posts I've read I'm not the only one with this problem. None of the posts seemed to have a fix and based on the comments of users who'd contacted HTC, they don't have a fix either. I don't want to beat a dead issue but how am I supposed to sync my phone and computer? Anyone know of another program that I could use in place of HTC Sync?
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Sep 29, 2010
Lately it seems that installing or updating an app is about a 50/50 chance of failure. This is both before and after I rooted. Then I installed LithiumMod and see the same thing. It doesn't appear to be any particular apps, and I've noticed it most recently with pandora update, wow armory, angry birds lite, and others. It makes the phone very useless in the instance where I need a new app and can't get it to work.
Going to Settings > Applications > Market > Clear Data seems to work... again, 50/50. Doesn't fix it every time.
Any ideas? I've googled around and most solutions are the "clear data" method, or just "try it again".
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May 5, 2010
I need some guidence please. I've been on a mission to sync my contacts to my PC and have failed. I understand the GMail Sync is there for me also, well i see i have apparently established an account when i first got the phone. The settings show it does sync with Google (show's last sync time stamp etc) but how do i view my account if i don't remember sign-in/password? I think i would need to start a new one (GMail Account) and this time save the log-in data.Two questions:
1. Can i retrieve from my phone the original Gmail info that is currently there?
2. If i need to create a new account; how to change it in the phone
In my search for contact back-ups i stumbled upon the Microsoft My Phone, has anyone had any experience with this?
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Apr 22, 2010
I flashed from the old Fresh 1.1 to its latest ROM. I followed the instructions step by step. Now when my hero boots up i get "Sorry the process android.process.media has stopped unexpectedly please try again." and "Sorry the process com.google.process.gapps has stooped." Then i get the "Complete action using" screen HTC Sense or Launcher. It seems like if i click HTC Sense i keep getting the Force Quit but if i select Launcher i get to the home screen but cant place phone calls......
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Mar 18, 2010
My Hero is going haywire. I was trying to download some apps from the market today and they don't want to start. So I rebooted my phone to see if it made any difference. Now when it starts up I get error messages that the com.android.phone and a few others are not working and have to force a close. I have no service either. All the installed apps and components are working but not phone itself. I am with Cellular South in Mississippi and my wife has a Hero also which is working normally so I know it's not a network issue.
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Sep 27, 2010
In the past few days, ive noticed that when i delete an email on my phone, it doesnt actually delete it from my gmail, as i can still log into my computer and the emails are still there and unread. Then i noticed today that i cant send email from the phone. I have 2 emails that have been "sending" for the past hour. Ive tried both over 3g and wifi, neither worked. Im on the 9/25 nightly, a somewhat recent gapps (not sure of the date), but just upgraded the gmail through the market. Any ideas?
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Apr 29, 2010
I decided to manually root my phone, initially I had a device come up and everything was really smooth until step 15
1: Code: cd C:android-sdk-windows ools
2: Code:adb devices
If you've been following this guide you will see your phone's serial number. If you get "device not found" error, you either need to make sure you the drivers were properly installed or make sure you enable USB debugging AFTER you connect the USB cable. Continue on once you get the proper phone serial output.
3: Code:adb push asroot2 /data/local/
4: Code:adb shell
5: Code:chmod 0755 /data/local/asroot2
6: Code:/data/local/asroot2 /system/bin/sh You should see an output that says: $ /data/local/asroot2 /system/bin/sh [+] Using newer pope_inode_info layout
Opening: /proc/857/fd/3
SUCCESS: Enjoy the shell.
#Now for a few last commands.
7: Code:mount -o remount,rw -t yaffs2 /dev/block/mtdblock3 /system
8: Code:cd /system/bin
9: Code:cat sh > su
10: Code:chmod 4755 su
You are now officially rooted. A few more steps and you will have flashed the recovery image.
11: Code:exit
12: Code:exit
13: Code:adb push recovery-RA-heroc-v1.5.2.img /sdcard Pushing is equivalent of copy the file to the root of your sdcard. By the time you finished reading this it should be done. You'll know its done because the ouput will say something like transferred X bytes in X secs.
14: Code:adb shell reboot This will cause the phone to restart automatically. Wait till it is fully booted to continue.
15: Code:adb shell Now I receive the following Error: error: device not found
I tried to reboot the phone but there was not change.
I tried the following
C:android-sdk-windows ools>adb kill-server
C:android-sdk-windows ools>adb devices
adb server is out of date. killing...
* daemon started successfully *
List of devices attached
I was hoping to get my original device listed, but I still have nothing.
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May 18, 2010
So for some reason my phone has the audio problem from the early 2.1 roms with fresh 2.1.1, is anyone else experiencing this problem, and is their any fix yet?
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May 10, 2010
I have tried every trick from every site. But ever since I rooted my wife's phone its battery doesn't last pass 7-8 hours. I done the *#*#4636#*#*, the gps on networks off, auto killer on aggressive, battery defender and still her battery doesn't last. She keeps blue tooth on all the time and has three email accounts set @ every 15 mins. She says that when she was stock 1.5 it lasted all day. But the stock rom would restart by itself all the time. Boy I wish that I never rooted her phone. I've upgraded radio without any change in performance. What 2.1rom is easiest on the battery? Can I flash her back to a 1.5 rooted rom that is not a battery hog. I love my Fresh 2.0d I'm 75% at night before I go to bed. But I don't blue tooth either.
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Sep 9, 2010
Just put this on my rooted CDMA Hero but I can't activate the phone! I tried doing it the manual way (according to Sprint - ##XXXXXX# - then edit and change MEID) but no menu pops up like it should.
I flashed ZenEXP-0.9.7-O.zip and then flashed Zen-Aria_Alpha5-D-signed.zip. I think I may have done that incorrectly. Phone works perfectly otherwise.
Where can I change the MEID? Do I need to unroot?
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Jun 17, 2010
Tried to buy game tower raider. Click buy entered info clicked download it failed hit install everything failed over and over. So i hit refund and said it refunded. Looks like i got a charge pending of 2 buck. Do they charge for refunding. I didn't want to refund I want the game. Who do o contact. Thanks.
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Nov 18, 2009
Ok, since day one ( 27 days ago ) My Sprint HTC Hero has worked flawlessly with my free Yahoo email acct. I just went to the email widget, typed in my email address and password, and it autoconfigured the imap settings. Worked like a charm. Yesterday it decided to "authentification failed, please verify your username/password"
Well, although my un/pw were right, I changed my pw just to be sure I wasnt being a dumbass, no luck. I googled the problem and heard some people changed to pop3 so I tried those settings, no luck. I even tried changing my preferred location to asia, lol, no luck.
I see this has been a problem for a LOT of people since the beginning, but whats really bothering me is I had yahoo for a month...problem free. So whats the deal with this? I am NOT paying for yahoo. this crap makes me crabby!
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Mar 11, 2010
Sorry if this has been covered, did a quick search could not find anything specific
When I try and sync my contacts from my phone to google the phone Say's and always has done:
Sync is currently experiencing problems, It will be back shortly.
I'm on a stock OS with the latest updated ROM.
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May 18, 2010
a little background info, rooted my first hero no problem using fresh kitchen, but ended up bricking my phone. got my new hero today from sprint, came home connected it up to 2 different computers to try and root it but in both cases both htc sync and kitchen dont see my phone, but i can run the tests in kitchen and see my sd card if i mount it.my build number is 1.56.651.2 cl85027 release-key and it says my hardware version is 002 if that helps.
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Apr 17, 2010
Why does the Facebook sync not work on the latest DC v2.07.2?? Is there something I have to do to get it to work?
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Apr 24, 2010
Ever since I flashed to this ROM, I haven't been able to sync none of my contacts through the People app even though it says "all contacts synced" within Accounts & Sync. When I try to match a contact with their facebook account, "no matches" show and I don't even have a list of who I can choose.
Does this have something to do with the PRL not being 60663? Mines says 60662. I've tried every solution that was said in the forums. Delete then restart then readd the account. Still nothing.
Should I just reflash? I don't want to but my contacts look so boring without their pictures and statuses
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Oct 16, 2009
Is seems like only contacts I have saved in my Google contacts are being linked. I thought The Hero would sync all information from my Facebook contacts. So even if I have not saved them I would be able to access their information on my phone, similarly to Palm's Synergy. Am I doing something wrong or is this the way it works?
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Nov 27, 2009
HTC Sync upgrade (V2.0.8) for Magic, Hero & Tattoo Haven't seen it posted here, so here it is.
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Oct 13, 2009
I have setup my gmail properly(gmail app), but for some reason it does not want to fetch my mail or if it does it does 20 mins later or so. Anyone else having this problem and i have hard reset and checked all settings for data sync. I have not seen this problem so i am thinking it a software problem. I just want to know if anyone has setup using gmail and is getting mail pushed to them right away. Also i know its not push mail but it suppose to come kinda close.
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Feb 11, 2010
I have looked at other threads and even searched online, but I still can't get this phone to sync. I have Windows 7 64Bit and have downloaded and installed the latest sync as well as drivers and followed all the instructions I could find and it shows up in devices just fine but still just shows me as disconnected on HTCSync and in the sync settings on the phone. This is getting very annoying.
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Apr 26, 2010
Since yesterday, I can't sync Gmail, I cant actually download from the market (although I can initiate), and I cant open Google Talk (it opens for a split second then closes, no force quit or error messages at all).I have searched for a solution all morning.I have tried going to google and google storage in applications and clearing cache/data to no help.I even went back to a nandroid from 2 weeks ago, no help there either.The only thing I have done is accidently change my password online from a PC.I changed it back 5 minutes later to the original (which is the one the phone uses).I am using Fresh 2.0D.PS yes I wiped when I went back to an old nandroid backup...Yes my sync settings are correct.
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May 9, 2010
When i add a new friend on facebook i thought it would add it to my phone but for some reason now it doesn't. Is there a way to make the phone do this?
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Jun 22, 2010
Did some searching and can't find anything for my HTC Hero. I've got my 16Gb micro sd card, now I want to move my music, or sync my music with my music files on my PC.
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Feb 1, 2010
I want to root my hero. problem is i can't install htc sync
I'm using xp64 bit and it tells me my operating system is not adequate
on windows 7 i get it to install, but it won't recognize my phone
I've tried downloading different versions and it does the same thing
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Jun 11, 2010
I've been trying to get my Hero to sync and update to 2.1 on 3 different computers. For some reason it won't sync with Windows XP or Vista. I've used the newest version of Sync every time I've tried to update it. Could it possibly be because I'm not using the official USB cable that came with the phone? I'm just using a regular mini USB.
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May 20, 2010
Ready to do the update this morning, have already downloaded HTC Sync in the past but never used it. I download the 2.1 update and I'm preparing to Sync my contacts...can't do it. i'm not very computer savvy but here is what i've gathered: for some reason the driver for the phone is missing something. i've uninstalled and reinstalled Sync several times, still nothing. when i hook my phone up i get the little circle arrow thingy in the notifications bar and when i drop that and click on HTC Sync it says its looking for HTC Sync on my pc. after a minute it says it can't find it and that i need to install it. i've turned off or on the usb debugging, nothing. i can't seem to find anything on the internet to download the driver and don't know what else to do.
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Aug 20, 2010
Does anyone know any way to have SMS sound, vibration, LED blink, and screen-on (if you have an app like SmsAwake awake installed like I do) to come on IN SYNC? Every time I get a text message, they are always not in sync, and it bothers me. For exampe, phone would vibrate, then 5 seconds later, notification sound goes off.
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Aug 30, 2010
I just got CM6 up and running today and for the life of me cant figure out how to sync with my computer. I have no problems using the phone as a storage device, but cant actually sync. Ive looked around and haven't found a .zip for it. Does one exist or is it already on my phone and i just cant find it?
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Oct 24, 2009
anyone experience this within the last hour or so?I noticed that i had to sign back into my account on "Social Networking" in settings, but nothing is syncing back up. they are all still sync'd (if you go into a contact on the computer, there is a "note" in the "notes" section showing the link), but nothing is showing up. I'm guessing eventually it will download everything again and I just need to give it time, and I'm also sure it's a Facebook issue thing, since they just updated and tweaked their UI, but i was curious if anyone else noticed this.
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Nov 12, 2009
Anyway to initiate they sync with ALL CONTACTS like it did during the initial setup?I imported my exchange contacts and deleted the gmail ones now I have no facebook sync with my contacts. I can sync them individually, but that would take forever.I know you can do them each independently. but I want to do ALL of them at once like it did when I first got my phone.Anyone know how to sync ALL OF THEM like it did in the beginning?
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