Sprint HTC Hero :: 2.1 Update Connection Error
May 20, 2010
I've been trying to get the official 2.1 update on my phone, but everytime I do, I keep getting the 170 error, which is an error connection from my USB port. I know that the USB ports are fine because other flash drives work fine, plus my phone shows as connected on my PC. I already tried rebooting my PC and phone the RUU software still wont recognize my phone and just tells that there's an error connection. I already tried mounting my phone from the phone settings...
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Jun 15, 2010
So I rooted a week or so ago. Didn't flash any new ROMs or anything, just deleted some bloatware and set up wireless tethering. Right away I noticed the data connection going up and down a lot. Then a few days ago I started periodically getting a black popup with this: When I get it, I just hit "dismiss" and so far, everything goes back to working normally at that point. Still, it's a little disconcerting. Anyone else gotten this popup or had their data connection messed with by rooting?
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Jun 14, 2010
After updating to 2.1, I lose my data connection about once or twice a day. No visible notification but the EV symbol at the top of the screen will always be "lit up" w/ the upload/download arrows showing no activity. I always have to switch the airplane mode on for a second and turn it back off. I have bluetooth automatically connect to my car when I'm in it and don't know if that's what is causing it? Anyone else having this issue and finding a cure? I updated PRL as well as firmware, but no luck.
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Jun 4, 2010
I updated to the Official Sprint 2.1 update when it became available and prior to that I was running the leaked RUU. No issues with either and a general improvement in Hero performance with both, except for one quirk occurring only with the Official ROM. About 33% of the time, when initially powering up the phone in the AM, I would not get an automatic web connection. The phone function would operate, I would get the signal strength bars and Ev symbol, but no web. When this happened, I would turn off the phone and then immediately turn it back on and it would always auto connect to the web the second time and everything would work fine.
One of these times I also removed the battery before I turned it back on, but the problem would still occur occasionally. I called Sprint Tech Support and asked about the issue. The Technician looked at my account and made an update to it on his end, then asked me to go into Settings/About Phone/System Updates and do an "Update Profile". He said it should alleviate the non-connection problem. So far the phone has worked perfectly after doing this.
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Dec 1, 2010
Every few moments my screen displays a small blue bar with the words "Error Connection Server" (super English!).
Can someone explain why my screen has to be infested with this popup every few moments and how I can disable it?
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Oct 27, 2009
I am attempting to upgrade my ROM from the 1.7v. I dl'd the RUU file and did everything as required. However, when the bootloader tries to connect I get a prompt, "ERROR[171]:USB Connection ERROR". It asks me to make sure that the phone is connected to the USB cable and for the USB cable to be connected to the PC. Both are connected but I noticed that the phone is powered off. It will not power back on while connected. It will once I disconnect it from USB cable. This leads me to believe that the phone starts to do what it is supposed to but somehow disconnects.
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May 28, 2010
i've tried out all the radios to test out which is the best for me..and i devided on the one that was based off the verizon radio..so i got an error message saying "You must be a Sprint Customer to use this feature" so i changed to the newest radio out 2.42.01.04.27 and i still get the same issue..what could it be?
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Dec 10, 2009
There is one thing that I really miss from winmo and I was wondering if there is an app for anroid that will do this. With winmo when an app need to access the internet it would automatically connect and then after a certain amount of time idle it would disconnect. I have not been able to do this with android. Is there an app that will do this for me?
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Apr 28, 2010
Please Post all Sprint Hero update rumors here. This not to be confused with the " Official 2.1 Thread. I would also sugest to our ever so patient moderators to move any post of this nature to this thread. Let's clean up the forum and when the update is out out we can get rid of all this with one flush.
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Jul 13, 2010
seemingly for no reason. running fresh 2.3.3, and whatever stock kernels/overclockers or whatever, come with it) i've searched on here but havent really found the answer.it seems about 50% of the time when i go to either the browser or maps (or something that uses GPS), i'll find no connection. toggling airplane mode seems to remedy data connection, but i usu have to reboot to bring GPS back up. anyone else having these issues?
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Apr 30, 2010
I keep getting sign in error saying that my Sprint username and password are incorrect when I attempt to do connection sharing with my pc
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Jun 9, 2010
Sprint has an OUTAGE in the NY and NJ area. I'm in Central Jersey and I don't have any internet connection. I'm on the phone with a rep rite now. I just wanted everyone to know!
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Apr 4, 2010
I am having issues connecting my Sprint HTC Hero to my wife's BB 8350. I've paired and made both devices discoverable but they still won't connect. Can these devices connect to other phones or are they limited to headsets and PC's?
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Oct 26, 2009
Has anyone else had their WIFI connection just drop the connection? I'm sitting less than 5 feet from my router and have to restart my WIFI twice within the last hour.
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Aug 21, 2010
I randomly lose my data connection. It happens whether I'm using 3g or wi- fi. And it doesn't matter witch rom I got flashed on my hero. I've been rooted for quite some time now, so I doubt I'm making a noob mistake. Although I'm no rom writer, so I could missing something.
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May 4, 2010
Im leaving for costa rica tomorrow and would like to turn off ALL data AND telephone. i dont want any connection at all, but i would still like to use my camera, calendar, notepad, etc. how do i turn off EVERYTHING? But I would still use wifi to browse internet(not data)...is that possible? i know airplane mode will turn everything off; even wifi. so my question is, how do i turn off all data/phone and still use wifi to browse internet?
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Nov 8, 2010
I originally posted this in the CM 6 thread, but after doing a nandroid restore and also flashing to Fresh 2.4 I'm still having this issue. I rebooted my phone this morning (was running CM6 6.1.0 RC1) and ever since the reboot I cannot connect to any google services and the data connection when connecting to webpages is hit or miss. When I try to connect to my google account on the initial setup for CM6 and for Fresh 2.4 I get the error: 'cant establish a reliable data connection to the server'. I have good to great signal strength yet terrible connection. Would updating my radio help? After doing some googling someone suggested updating my profile through the system settings. Can I do that with a rooted phone or do I have to flash back to an official update?
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Apr 12, 2010
I searched up Android 2.1 on Google and I Found a website with Sprint Hero - 2.1 leaked! "Website: Sprint HTC Hero Android 2.1 Upgrade Leaked" Rumors have been flying around the web about Spring releasing an official Android 2.1 upgrade for their HTC Hero mobile phone.The dates for the Android 2.1 upgrade for the Spring HTC Hero have been speculated to be either on April 29th, and others simply by the end of April.But according to BlogsDNA.com, hackers at XDA Developers forum have leaked a Sprint HTC Hero test ROM marked:
RUU_Hero_C_Sprint_2.20.651.1_signed_test The stands for Radio Unit Update, and is a common package that HTC phones of all kinds use, from Windows Mobile Phones to Android Roms.Without a doubt, the remaining days in the month of April building up to be full of high profile mobile phone announcements.Expected this month (April) are the HTC Incredible and Nexus One at Verizon, and now this, the Sprint HTC Hero Android 2.1 upgrade.
Rumors were also spreading about a possible iPhone / Verizon deal being announced.We ve already had the iPhone OS 4.0 announcement.And of course, I would be remiss to leave out the iPad announcement from Apple.
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May 25, 2010
I installed the official 2.1 update. I'm loving a lot about it. However when i installed a barcode reader like Barcode reader and Shop Savvy, I lost all connections to the internet, the market, Email, and even the weather. I was able to use the phone and text, but that was it. Then last night I installed the XDA keyboard, and I again lost all my data connections except phone and text. Is there a setting I need to change? or any other ideas for how to fix this issue? I should be able to install apps and not loose data connections. Should I try reinstalling the update?
Also, the battery seems to last just a tade less longer than 1.5 did. But no worries there. Would like to install apps without loosing connections. Photoshop, Google Goggles, History eraser, Astro file manager, Google maps (update i think), Shazam, Facebook, 3Banana notes, and Pandora. All that is on my home screen that might interfer with something is the clock with the weather widget, the people favorites widget, and that's all. Otherwise the home screens are just icons to the apps I use. Not sure if any of this helps sovle my problem.
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Nov 30, 2009
I've been having a problem for the last few hours where my Hero refuses to download anything without a WiFi connection. I've been messing with it and it seems like my mobile network isn't connecting correctly. I had to power down the phone earlier because it froze to black screen and I couldn't escape out of it and ever since then its been problematic. My Mobile network icon says "standby for connecting to mobile network" I'm not sure if thats bad or good, never actually looked at it. Any help or am I gonna want to do a factory reset?
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Feb 10, 2010
i rooted my daughter's sprint hero and installed 1.1 fresh rom. now her phone won't connect via bluetooth with her car. it worked fine before rooting. is there a fix?
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Aug 23, 2010
I've recently updated my Hero to 2.1 from 1.5 and all is good so far apart from whenever I try to sms my contacts I get a message saying that I cannot send an mms to more than 10 recipients which is a real pain, however these are not mms' but sms' I've searched in the settings menu but I cant find a setting to change can anyone help me please?
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Aug 28, 2010
Updated my HERO 24 hrs ago with the 2.1 firmware OTA. Everything has seemed to of gone well, apart from the 3g does not work. It was originally a 3uk phone, but I unlocked it and use with Orange. The update was from the 3uk network I presume as originally a 3uk phone. Haven't had any major problem with 3g before the update.Anyone else having this problem, or any ideas on how to fix it?
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Jun 11, 2010
hi im trying to update my rom on my hero g2 touch to 2.73.405.5 with htc rom update utility but when i connect my hero to pc it says usb device not recognised so is there any other way i can update my rom through my phone and how do i put my phone back to default settings so it wipes aeverything on my phone like apps that ive installed so it would be back to same settings as i bought it cuz that might solve the usb device not recognised and cant get it to sync or anything.
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Jul 28, 2010
I am trying to get my Orange Hero up to the latest Orange .66 update from the HTC support site.
Have downloaded the ruu and tried to run the update but I get the usb connection error[170].
I am running W7 and have the latest version of HTC Sync installed, 2.0.33
I have no errors on the device manager for the ADB interface, it shows as a HTC Dream.
Please don't suggest using a Win XP machine as I don't have access to one, all mine at home are W7 machines as are the ones at work.
I know my phone is connected correctly because I can browse the sd card from the pc to back up my music and photos.
This is a branded Orange Hero that is still as it came out of the box regarding the firmware and build number (2.73.61.5)
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Dec 2, 2009
I went through all the troubleshooting steps in the "Update Available From Sprint" thread, making sure I was on v1.29.651.1, yada yada. Worked on this for a week and a half. Spoke with Sprint, spoke with HTC, no luck. Going to firmware update always reported NO UPDATE AVAILABLE.
Took the phone back to Best Buy and demanded an exchange. After receiving the new phone, went to try to firmware update, it showed that one was available. I asked for my old battery back since it was charged fully so that I could do the update. Put my old battery back in, went to update, NO UPDATE AVAILABLE!
Turns out it was my battery? Put the new one back in and the update was successful. I had scoured the net before but did not notice anyone with this particular issue. I
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Apr 9, 2010
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Mar 17, 2010
This is something I have wondered about Android OS/Hero/Sprint since day one of my purchase, but I have never brought it up here. When mobile network is off and WiFi is enabled, I cannot retrieve my Yahoo Mail. It has never really bothered me, because when mobile network is connected and WiFi is off, my mail app (which is connected to Yahoo - I don't use Gmail) worked perfectly fine. Does anybody else use Yahoo as their email server and has the same issue? Is it just Google sticking it to their customers and to Yahoo by saying "ok, if you wan't to use our (#1 competitor's) email service, then we will make it so it will only work on Mobile Networks.
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Sep 20, 2009
I have just loaded the orange update, all seemed fine until I restored all my information from Mybackup, now I keep getting an error saying that.The application TouchFlo (process com.htc.launcher) has stopped unexpectedly. Please try again.It asks me to force quit. I have turned it off waited for half an hour, turned it on again and its still all the same!Can anyone help?
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Jul 30, 2010
I am trying to update my 1.5 hero on Orange. I first need to update to the latest ROM .66 which I am trying to do. HTC Sync thinks my phone is connected to PC and I have downloaded the ROM upgrade from HTC.
When I run the upgrade it says it is Verifying the Information on my Phone.....then says it is not connected. Can anyone suggest a reason for this as I really want to update to 2.1.
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