Samsung Moment :: Weirdness When Answering Phone

I have some weirdness when trying to answer my phone. I searched these forums and it doesn't look like anyone else is complaining about it. Is it just me?

Note: I had to play around with it a bit to replicate the problems because sometimes it happens, sometimes it doesn't.

I can classify the problems into two categories. 1) When the screen is off when the phone is ringing. and 2) When the screen is on and I see Caller Id etc...

1) Behavior when the screen is off when the phone is ringing:
First off, I'm not sure why sometimes the screen is on or off when it's ringing. I keep the phone in my pocket so I wonder if its the "proximity detector" some people have mentioned. When I pull the phone out of my pocket, sometimes the screen turns on, sometimes it doesn't. Yet sometimes I can sneak a peek in my pocket at the caller ID. Anybody know what determines what makes the screen on or off when a call is coming in?


When the screen is off, the green answer button does nothing. This is particularly frustrating when the phone is in my hand with nothing in front of it to block the proximity detector, yet I cannot answer it. Giving the phone a little shake sometimes makes it tun on, bust sometimes doesn't. Maybe the shake effect is just coincidence.

Also, pressing the side buttons will not silence it like they do when the screen is on. The only button that works is the red one which sends the caller to voice mail.

2) Behavior when the screen is on and the phone is ringing:
Green button answers it, as it should.
Red button sends it to voice mail, as it should.
Side buttons silence it, as they should.

The home menu and back buttons send it directly to voice mail. This is frustrating if I'm pulling the phone out of my pocket ad accidentally brush one of those going for the green button. Anybody else have this problem?

Also I was reading on other threads about holding the red button until options come up. Mine does not do this. The red button just sends caller to voice mail no matter how long I hold it.

3) Sometimes my screen does not go to sleep. But stays on the "screen locked, pres menu to unlock" screen. This often happens after I miss a call, or just hit the red button to check the time and then set it down. But only sometimes and not others. Any clues?