Samsung Moment :: Screen Shuts Off
Mar 26, 2010
Have been having this problem for the Moment for a while now. Once a call is placed the phone will go black and I am unable to access the onscreen functions (Speaker, Dialpad, etc). I've tried tapping the screen, hitting the back button and hitting the menu button, but the screen remains black. At some point it MAY come on or just briefly flash on. This has been very annoying - especially with calls that require multiple prompts.
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Aug 9, 2010
Encountered a wierd issue with my Samsung Moment this weekend. I would click on my browser icon (Google is bookmarked as my home page) the google page would load, start "acquiring my location" and then automatically shut down my browser. So I went through the Sprint help desk for several hours with no answer and no fix. I changed my home page to something other than Google and now my browser seems to work just fine. But everytime I go to the google webpage, like I'm doing a google search it shuts down the browser. Flipping weird! Another heads up. if I use my Google searchwidget, it seems to work just fine.
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Nov 28, 2010
My Moment shuts off whenever it feels ike it I when im in the middle of a convo texting just about anything and my battery plays games Ive had the phone for a month and a half and I have hard rest it just about every week since then
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May 16, 2010
I updated to 2.1 yesterday (Official 2.1, recover 3.0.8., rootv7) and today it's shut off twice randomly. I have to pull the battery to get it to power back up.
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Nov 9, 2010
Everytime i reboot my phone, I get bunch of problems with my phone. when I try to open the phone dialer I get a force close on com.google.process.acore. Sometimes it completely prevents me from using the phone.
Then on occasion the phone freaks out and shuts the screen off, but leaves the navigation lights on the bottom of the phone. At that point the phone is completely unusable for about 1-2minutes. Sometimes when it comes back on, it starts rerunning the media scanner.
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Feb 5, 2010
Anybody know for sure whether the Moment's screen is glass or plastic?I've looked around for the answer, but there seems to be conflicting reports.So far I'm amazed at how scratch resistant the screen is.Still pristine after heavy usage, so I'm assuming it's a glass screen.But I haven't been able to find any definitive source.
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Sep 30, 2010
While typing a text message or navigating the screens to open an app, the moment goes to lock mode. All settings are set to keep the phone on for a signifiant period of time. Very frustrating to be typing a text message and have to unlock the phone mutiple times.Anyone have any ideas what is wrong?
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Jun 15, 2010
I use my phone as my alarm clock. Every night I put it on the charger and leave the night desk clock on. It stays on and doesnt shut off. In the morning the alarm goes off but Tue screen is blank. Pushing any button on the device puts the alarm in snooze mode. The only way I can make the alarm stop is to have the screen on and waiting for the alarm to sound so I can press the dismiss button. I'm pretty sure this started after I installed Brightness Profiles from the marketplace. I have since uninstalled that program but the problem persists. I have "Never sleep while charging" checked in the options but it makes no difference. There was a new development this morning. I was using the web browser this morning while plugged into the charger and the screen just shut off. I turned it back on with the power button and had to slide to unlock. The screen never shuts off in the car while charging. I have the timeout set to "Never".
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Aug 23, 2010
How do I keep my screen on during phone calls? Like when I have to enter numbers in to choose options it will shut off and I have to tip it to turn it back on.
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Feb 21, 2013
I have a sprint Samsung Galaxy S3, rooted...Int he past week or 2, whenever I am in an application (Chrome, Yahoo, GTalk, etc) The screen will sometimes randomly shut off. It just goes black, i can still touch and use whatever app I was in (I can hear the sounds of clicks, etc) and the buttons stay lit on the bottom. When I press the lock button it makes the lock noise. When I then unlock it, i get to the lock screen with no problems. If I unlock into whatever app I am running, the screen will almost immediately shut off again, or sometimes after a few seconds, or sometimes it waits until i touch the screen. BUT, if I unlock into a system app (messages, phone, homescreen, etc) the problem doesnt happen. I have tried adjusting all the display settings for screen timeout, rebooting, battery out, killing services, etc and nothing seems to work.
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Jun 26, 2010
I rooted my phone and tried to switch kernels and when i did my phone is just stuck on the samsung screen. I even tried to reflash using the sprint update but nothing is working.
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Jul 3, 2010
anyone have this problem w/ the moment whereby your face touches the screen and causes accidentally pressed keys, things to move on screen, etc. associated w/ touching the screen? I think I remember this happening once or twice on the moment but admittedly, I don't use it much so not sure if the lock screen was on, screen was off, etc. Just looking to see if anyone if affected by this or if it's a known problem.
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Oct 21, 2012
Since I'm running ICS, I can no longer play GTA 3. The application shuts down after 3 seconds of cranking (black screen). This is not the version of Play store.
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May 9, 2010
When I press on the camera icon in the upper right hand corner of the screen the app shuts down.
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Oct 26, 2013
(Galaxy note 2, Sungsonic ROM)
When streaming from Grooveshark in a web-browser, the audio-streaming stops (after finishing current song) when the screen shuts/locks. I have tried several browsers with the same result.
Audio-streaming from audio-specific apps (i.e. TuneIn) works just fine.
Someone mentioned somewhere that it has to do with the browsers not being set to over-ride the screen-lock.
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Dec 4, 2012
I am having a problem with my galaxy pocket. Whenever I shutdown the phone, the screen goes black then after a while it goes into this screen:
[see attached file]
My phone is rooted.
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Oct 22, 2010
I just got a samsung vibrant and i went to charge it today and it shut off. took if off the charger and it turns back on. Does anyone know what the problem is?
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Oct 31, 2010
My browser shuts off and returns to the home screen when I'm browsing the net. I have only had my phone for three days and other than the battery life, I have had no other problems.
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Dec 10, 2009
So now everytime I plug my phone into my computer it shuts off. Earlier today I was putting music on but nothing else. I'm starting to think this thing is a buggy piece of crap...
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Aug 4, 2013
Any app that will automatically shutoff my Samsung S4 after a set period of time?
What I use this for is I may be listening to a Netflix or HBO GO movie (yes I know, "listening") and I want the phone to shutoff after 30 minutes.
I was having a hard time finding any app that does this. Google searches just showed me results of shutdown problems, and the apps I came across were to reboot the phone.
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May 14, 2010
In 1.5, I'm sure that I had an option to keep the screen/backlight on as long as the phone was connected to external power. On 2.1, all I can find are fixed time periods. Is it no longer possible to have the screen always on, or has that setting been moved?
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Oct 29, 2010
I upgraded my Captivate to 2.2 two weeks ago and ever since the phone will shut itself off without making a sound (screen just goes black like the battery was pulled out) randomly. I do notice it never does it if the charger is plugged in.
I also am having a problem with txting. Sometimes when I am replying to a txt to one person, it will sent the message to a random person in my contacts instead of the person I intended to send the txt to.
Lastly, when I take a pic with the camera or download a pic from a txt, it takes awhile for it to show up in my gallery...
None of these things were happening when it was still running 2.1.
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Sep 18, 2010
Ive been stalking the forums for a few weeks, reading up on all the issues and things associated with this phone and i can say ive experienced most of them (excluding rooting issues, i havent rooted).
*(of course) gps issues
*phone spontaneously shuts off and battery has to be removed before it will turn back on
*randomly awakes itself from sleep just to display the lock screen
*painfully short battery life
*no signal for a long time, have to restart phone several times before it returns.
These have all plagued me horribly the past month or so. then today it decided it wanted to....::gasp:: behave?
My battery still had half its life left when i got home tonight and its usually dead or yelping for a charge by that time (activity/usage the same today too). pages loaded quickly today and i had a signal all day.
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Jan 5, 2010
(Thats free) Anyone know a good app that has a better on-screen keyboard that isnt "better keyboard" or the handcent keyboard. I kinda want to do "better keyboard" as a last resort because its like 3 bucks or something. Or should i wait for the 2.1 update?
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Dec 15, 2009
Seems like all of a sudden my Moment never sleeps. I can press the red end call button to put it to sleep, but when I turn it back on after a few minutes or even an hour or so later, when I check spare parts it says under battery history 100% running. The screen is not on and shows a small % and since this started the battery life has gotten horrible again. The only thing I see that is running when I look at partial partial wake usage is android system and it is showing the full bar in blue. Does anyone have any idea what can be causing this problem. When I had advanced task manager installed it showed many things running in the background like music, system update, messages ect ect ect and these programs were never opened by me. I thought maybe this was the program that was running all the time because after I uninstalled it the phone started sleeping. But now it is back to staying awake 100% of the time. Any help would be appriciated.
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Apr 1, 2010
So I got the Samsung Moment last Friday and brought it home. After changing the background and getting some random apps (barcode scanner, discovery, zedge, bbc), I noticed the screen kept lighting up randomly 8 to 10 times in a row. Luckily for me, a drunk man smashed my brand new Moment the Sunday after I got it so Asurion sent me another one the next day. The new one does the exact same thing and I want to smash it (even sober). Anyone running into this? I've read on some blogs that people had the same problems when they upgraded.The keyboard sold me on this phone but if this is going to keep happening I'm getting a new one.
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Nov 19, 2009
What is the best way to clean the screen on the Moment? Is there a specific product that is recommended to clean the grease and oil from my skin off the unit?
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Feb 10, 2010
My wife just dropped her Moment, and it has 3 cracks across the screen. Other than that, it works perfectly. There's no damage to the LCD. So I think it's just the 'touch' part of it that is broken. I just want to confirm, would this be the part that I need to order: US Sprint Samsung Moment M900 Touch Screen digitizer - eBay (item 220516238013 end time Feb-22-10 17:07:20 PST)
Also, are there any guides on how to take the moment apart. It doesn't seem that complicated, but looking at some instructions beforehand would make it easier.
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Mar 23, 2010
Does the virtual keyboard on the Moment have bigger keys than the HTC Hero? I ask this because looking at the display for the moment it appears to be wider than that of the Hero.Also, does the screen shut off when not in use? I have heard people say this as well as their face hits stuff on the screen when they are talking on it.
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Feb 23, 2010
Is there a way to set the screen NOT to lock automatically? I'm thinking of something similar to the Samsung Rogue. The screen can time out, go dark, but unless you lock the phone, the touch screen stays active - or can be triggered to start up by any hard key?
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