Samsung Moment :: Decent Call With Samsung C/S Today
Dec 8, 2009
Decided to call and register a couple of my phone's common issues with Samsung. The tech support person was actually very knowledgeable and helpful. She and her husband both have Moments so she said she had a particular interest in getting some of the issues resolved. She didn't try any fixes but said with the recent influx of calls concerning Battery Meter/Life issues, a fix could be coming out before a software update.
She did say she knew for sure 2.0 or probably 2.1 was coming and she didn't know when. She said "trust me, I am as interested in this upgrade as you and check whenever I can" All she could confirm was that the upgrade is in the works, prolly be 2.1, and they feel many of the issues we have today will improve with the Android upgrade.
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Feb 18, 2010
I haven't updated my phone yet. Still skips, still stutters. Bah.Anyone with CL14 have the new version? Did CL14 fix the buffering issue?
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Dec 12, 2009
In Gmail I have my contacts sorted by groups, easy enough, on occasion I need to add a new group or move a contact from one group to another, which is easy enough using a pc and my Gmail account. However, I cannot seem to add new groups or edit existing groups on my Moment. I can see the groups, I can sort by groups, but I cannot find an option that will allow me to add or edit any groups. Does anyone know how this is done on the Moment? I suppose I could use the browser to log on to my Gmail account and change it from there but isnt that sort of redundant since I am on my Gmail account using the Moment? Also, maybe someone knows when Moment contacts sync with my Gmail why dont the contact photos sync? One more thing, anyone ever on a call and it goes dead and after a few seconds the phone rings with unknown in the caller ID. When answer it is some from my address book that should have appeared in my caller ID Anyway, now I have to quickly hang up on this person to call the person my phone hung up on to receive this call. Its like the call waiting gets disengaged and hangs up the present call to allow the new incoming. I also had this problem on a HTC Hero I had before I got the Moment also.
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Jan 26, 2010
I've already done the update but both pre and post update, my Moment intermittently won't respond when getting a call. The call comes in, I hear the ringtone but no matter what buttons I press, the phone won't respond. I have to wait until voicemail kicks in or the call has ended.
I called Sprint technical support and they're going to send a new (I hope it's new) phone. I hate to set up the phone for the third time. Is there a fix or should I just bite the bullet and get the new? phone? Has anyone had this problem?
What experiences have you had with replacement phones from Sprint?
Should I be worried about getting a lemon phone?
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Nov 10, 2009
Dunno if this has been covered and maybe this is a stupid question. I have not had the phone long enough to have much call waiting experiences but the times I did, I noticed I had to press menu and then go thru a menu to "click over" to the other call. This is g=fine and dandy from the comfort of your couch but is not advisable if you are driving a car. Is there a one button shortcut to go to the other call without having to look at a menu?
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Mar 5, 2010
The problem is, when im in a call and i receive a second call (call waiting), i switch over and back...but i have no way of ending either call individually...even if the second caller hangs up the phone. My phone will continue say that i have a call on hold...is this a known issue or is it just me?
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Jun 24, 2010
Are there any good call blocker apps?
I recently switched my phone number, and apparently the person who had it before was delinquent on multiple loans, credit cards, etc. so I keep getting unwanted calls.
it's just a pain to have to answer them, wait 5 minutes to get a hold of someone and spend another 10 minutes trying to convince them that my number is not who they are tyring to reach.
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Jan 25, 2010
When I'm making a call and pull it away from my ear to look up something on the phone itself, the screen stays on. Is there any way to turn off the screen before the timeout occurs (assuming this will happen at all). I don't want to hit the hangup/red button, obviously, since I'm sure that would end the call I'm on.
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Nov 6, 2009
Anyone having problems with flickering screen when on a call while plugged into home charger? i thought i was in a rave with my phone acting like a stobe machine.
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Nov 28, 2009
I made a phone call, got voice mail, and tried to hang up. Before I could hang up, the person called me back, so I talked to that person. After the person hung up, I saw that the first call I made was on "hold", so I switched to it, and tried to hang up. But the phone would not hang up. Noting I did would end the phone call. I could use the dial pad, I could go to the home screen, but the phone call would not end. I held the "end" button down and nothing happened, and I couldn't get out of the phone call. So I finally popped the battery cover, and pulled the battery to reset the phone.
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Jun 10, 2010
It just might be a silly question , but I'm having a backlight issue on my moment touch , the backlight only dims while on a call but wont go off?
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Feb 4, 2010
I've just started noticing this about 3 days ago. I have to enter in the locked phone "puzzle" and I've noticed that the emergency button wasn't there. Im wondering if I'm the only one or am is it just my phone? I've noticed that this phone can be a bit buggy at times! Note: I have not had the update done on this phone. The only big recent app that I've installed is handcent.
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Jun 12, 2010
I am looking at android phones for me and my family. Kids like the Moment. Was wondering how the call quality and speakerphone is? DH will use it for lots of meetings, sometimes on the road, so this is very important.
Are we better off with a different android phone for him for call quality? Anyone know if call quality is any better on Hero?
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Jun 2, 2010
Ok. I did one of the updates to 2.1 on my moment back when it was first leaked, and did the change to CE10 or whatever it was, then I just did the other day a custom makeshift one from the pick and choose list from Joey. Both of these 2.1 updates land me in this issue.
I can not find a setting to change it, and I thought it might have been from the Dialer One application but it isn't.
Whenever I choose a ringtone whether from Android, Music, or Zedge, no matter what it is. My ringtone when I get a call is always an audible call from John Doe. Or if the number isn't in my phone book it would say call from ###-###-####.
I have tried multiple ringtones and I still run into this. It never happened on the original 1.5. Is there a setting I need to change?
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Nov 20, 2009
Is there an app the will give you the location ("city/state") that an incoming call is coming from! I know the "htc pro2" does it & the iphone,haven't seen this on the moment yet!
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Jun 30, 2010
why is it that when i receive a phone call and i tried to answer the call by sliding the green arrow the phone freeze?
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Dec 12, 2009
Anyone had any luck making a shortcut for a direct call or direct txt? The shortcut apps I've tried (anycut included) crash when I try.
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Dec 17, 2009
Is there a way to make the contact photo larger, especially on call id screns and such, it seems weird that there is a huge box when you are making a call but the pictures stay in a little thumbnail.
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Jun 3, 2010
Looking for an app that will record both sides of a conversation. I have tried Vrecorder and I do not get any volume. I have a moment with 2.1 installed.
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Feb 5, 2010
I'm new & I couldn't find an answer online or here (my luck it would have been the next page) I got my Moment a week ago & I am trying to get used to it. One thing that I cannot figure out, does this thing have some sort of jingle, alert to let you know the call has been dropped? I hate talking to myself when I think my friends are connected.
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Mar 16, 2010
1st, I would like to say that for the most part, Im happy with the Moment. The extended battery life after the update was a BIG plus.But i have a question. I used a samsung m520 slider for about a year before getting into the smartphones. The m520 would "announce" incoming calls.. It was very handy being im in construction and work with my hands all day. I would hear " call from home" or "call from" Whoever was calling as long as they were in my contact list.. Now with the Moment, i get a call and have to reach into my pocket, and look to see who is calling.. Kinda defeats the purpose. with my fingers all dirty, full of liquid nail, or caulk.. hell, mud even.. kinda sucks to grab my phone to see who is calling.. at that point, i could lift it up to my ear and talk. Does anyone know how to make this phone "announce" incoming calls? I called sprint on this issue, after trying to figure it out, they referred me to Samsung, who conected me with a "level 2" tech who told me to call google! So, I did, and google does not support the phone! any one know of an app? or a way to kick this in gear?
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Dec 5, 2009
And so far this phone kicks ASS!! I had one question so far, when I get a call the screen flashes off and on and sometimes I cant see the caller ID. Is there a way to stop this and just stay on?
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Dec 1, 2009
I don't know how many others are having this problem, but I hit the mute and/or speaker button frequently while on a call. Is there any way to remove these buttons from the dial screen? The proximity sensor "works" but not in the sense that it works on the iphone. The screen takes several seconds to dim and then can pop on at any time during the call allowing these buttons to pressed with my cheek. Many many times, the speaker has been activated in an environment where it should not be. Are there any apps to prevent this, or do I have a bad proximity sensor? Does the fact that I hold the phone on the left side of my face effect this at all? (most people hold on the right) The last time I tried other advice of pressing home button, the phone has opened a self service apps and was about to start programming itself by the time I got off the phone.
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May 25, 2010
Wondering if anyone knows of an application that can automatically dial a number at a set date and time. I have a meeting to attend, and I need to call my house at a certain time to make sure my kid gets up for school. They ignore the alarm clock, but always wake up when the phone rings. I can't use my phone during the meeting.
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Oct 14, 2010
On my Samsung Moment, a lot of times when someone is calling me, the phone will start vibrating or ringing as it should but the screen does not turn on showing the caller id until 4 or 5 rings, if at all. It makes answering calls before it goes to voicemail difficult.
Has anyone had this problem or know how to fix it?
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Jan 22, 2010
How do I stop phone from adding contact after I call them? I call a lot of numbers that I dont ever need to call again. How do I stop it from adding a contact??
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Oct 13, 2009
Has anybody found a decent car mount for the galaxy yet? Looks like it may be a challenge given the placement of the camera and hold buttons.
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Aug 6, 2010
Here we go with the rumors again. Epic 4G Pre-Order Starting Today at Sprint? | Android Phone Fans
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Mar 5, 2010
I've searched and have been unable to find a solution to this problem. Actually its with my wife's phone, we both have Moments, mine works great but hers frequently (not all the time) doesn't shut off during phone calls. At first I thought she was just holding it strange but I have seen it for myself and its quite frustrating. The biggest issue is that its an intermittent problem so of course it never happens when at the Sprint store asking about replacing the phone. I did the recent update to the phone and it still does it. Any way to fix this short of getting a new one?
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Dec 24, 2009
On my old flip phone when i got a call or text message with ringer on i could just hit the volume rocker and it shuts it up when i don't wanna take the call or message. On the moment i don't have that option. I have to hit end button, then menu, and then slide the notification bar down to shut it up. This be kind of annoying, especially when I'm in a meeting and forget to silence my phone before hand. There's a lot of times when i can't answer my phone and would love to reach in my pocket and hit volume button once to shut it up. So i guess what I'm asking is if there is a setting for this that i'm missing, or a different button that does the same.
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