Jelly Bean :: Galaxy S3 Exchange Contacts No Longer Syncing
Feb 8, 2014
I have a Galaxy S3 that uses MS Exchange to sync my email, calendar, tasks, and contacts through my Office365 account. Everything has worked great for months. A few days ago, I noticed that contacts I had been adding to Outlook on my PC were not showing up on my phone. After checking all of the basic stuff (contacts to display set correctly, sync turned on, auto-sync checked, etc.), I discovered that the Contacts had not synced since mid-January (date/time stamp under Settings/Microsoft Exchange ActiveSync/Settings/More Settings). All "sync" boxes are checked, and the Calendar, Email, Tasks, and Text Messages are all syncing, with current date and time stamps. For some reason, even though the Contacts sync box is also checked, Contacts have not updated since January.
I have tried unchecking boxes, restarting phone, removing and reinstalling account, and everything else I could find on these forums. But nothing works. After re-installing the account on the phone, the Contacts "sync" box is checked, but there is no date/time stamp at all. If I look on Settings/Microsoft Exchange ActiveSync/Accounts, the Sync Contacts box is checked, and it shows a current date/time stamp. But the contacts are not syncing, and no contacts show up on the phone for this exchange account. The contacts are making it from my PC to Office365, as those contacts do show up in the web based Office365 contact list. But the contacts are not making it from there to my phone.
I am spending the afternoon trying to create a temporary work-around, but I run my own consulting business, and having access to my contacts is critical.
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Sep 17, 2013
Contacts on my Samsung GS4 disappear all of the time. I have a 6,500 person address book synced to Google Contacts. After a few hours, my contacts disappear. The only way to get them back is to clear the cache in Contacts and Contacts Storage and let the address book repopulate.
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Sep 18, 2013
I just purchased a Samsung Galaxy s4 mini and have realized that my contacts seem to appear on the screen very slow. It sometimes takes upto 2 minutes to appear. Some thing you all should know is that I have 2000+ contacts (mainly clients).
At first I was using google contacts and i assumed this was causing it to lag due to using data to refresh... but I transferred all the contacts to the device itself... so it shouldn't lag anymore!
When people even call... there name doesnt appear, and only the phone number shows, even though I have the number installed in my contacts. This is also the case with text messages. When I want to compose a new text, and search for a contact... it doesnt do anything for about a minute or two.
I have opened the developer mode, and changed the animations to off, but this hasnt solved the problem.
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Jan 23, 2014
I am able to pull up my list of contacts, but when I click on a contact I get the message "Unfortunately, contacts have stopped working" and it send me to the home screen. I have a Samsung Galaxy Light running Jelly Bean 4.2.2. The phone worked fine for awhile, then started giving me the error messages. If I do a factory reset, the problem is fixed for a few days, but then the contacts problem persists again. I have tried all of the following:
1. Clearing the contacts cache
2. Enabling contacts storage - it already was running and there is no place to "Disable" or "enable" that I can see.
3. Factory reset - works for a few days and then the problem reoccurs
4. Change Date settings to a different format
5. Change time settings to a 24 hr format
Nothing has worked so far.
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Jan 16, 2014
I am using Samsung galaxy S2 (jelly bean 4.1.2). My question is if I delete a contact from my phone that is also on what's app then while deleting that contact android shows this message:-"This contact contains information from multiple accounts. Information from read only accounts will be hidden in your contacts lists, not deleted". This means that contact is not being deleted but hidden somewhere in contacts lists. I want to know how can I recover those hidden contacts.
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Sep 19, 2013
why my SMS text messages no longer appear in one thread. I'm running Android 4.2.1 and when I get a reply from a person that I sent an SMS text message to it appears separate and not in same text thread if that makes sense.
There doesn't appear to be any settings to deal with this.
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May 12, 2014
I just flashed a custom ROM for my first time to my Samsung S4(SPH-L720). Unfortunately I have everything working except my PC will not see my phone anymore. The phone says connected as a MTP device but I cannot see it in my computer to transfer files back and forth.
ROM- Google play edition for sph-l720
*Reinstalled drivers and kies to no avail.
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Jan 20, 2014
my galaxy grand duos received firmware and software upgrade. After that, some applications no longer work properly, for example, the planner lost all the characteristics. It doesn't shows weeks. The contact application lost things like favorites.
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Jan 8, 2014
My phone updated last night and afterwards I've been experiencing problems. I had 6 apps in the bottom bar including the apps button and I was forced to remove one so the others would fit. My main concern is that my mobile data on off switch in the notification bar is no longer there.
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Oct 3, 2010
I went into settings/accounts yesterday to stop weather from syncing, and noticed a red exclamation mark next to my 'myname@googlemail.com' account.
and below it says 'sync is currently experiencing problems. It will be back shortly.'
when i click on the google account it shows 3 tick boxes, all ticked, contacts, gmail and calendar.
but the contacts again has a red exclamation mark by it, and a date for the last sync of 23.08.10 which is when I updated to 2.2 using the RUU (i think).
I can use the marketplace, gmails come in ok, my calendar works fine and all other features of the phone are great. But its not syncing contacts anymore?
presumably I cant delete this account and recreate it as its the one the phone asked for on 1st boot and setup?
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Nov 11, 2013
Exchange service is constantly running in the background. It runs one of one processes and that is SMS relay? Is this possible battery drainer, what purpose it serves and how to remove it? I do not use the mail application, only gmail with all syncs off. I'm assuming this sms relay is automatic text message retrieval?
EDIT: I also have Sprint ID constantly running. It's running an updater service. How could I safely remove it?
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Jan 11, 2012
I am currently having an issue with most android devices in my work place where they are unable to authenticate with the exchange once connected over the wifi.
Breakdown:
We have 3 wifi networks.
1. General (Wifi authenticates over the domain)
2. Guest (Open wifi)
3. Mobile (Open wifi)
The below devices that we have tested give us an certification issue once they have connected to either the Guest or Mobile although they do work once connected to the General wifi or 3G/LTE.
Samsung Galaxy S4
Nexus Tabs
Samsung Tabs
All Apple devices work 100%
My Samsung S3 works 100%
Samsungs S4 Version:
Android version: 4.3
Baseband version: I9500XXUEMJ8
Kernel version: 3.4.5-1938685
Samsung S3 Version:
Android version: 4.1.2
Baseband version: I9300XXELLA
Kernel version: 3.0.31-836582
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Oct 28, 2013
how can I leave email on the server on my LG G2. There is no option to keep on server.
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Dec 3, 2013
I am currently having an issue with most android devices in my work place where they are unable to authenticate with the exchange once connected over the wifi.
Breakdown:
We have 3 wifi networks.
1. General (Wifi authenticates over the domain)
2. Guest (Open wifi)
3. Mobile (Open wifi)
The below devices that we have tested give us an certification issue once they have connected to either the Guest or Mobile although they do work once connected to the General wifi or 3G/LTE.
Samsung Galaxy S4
Nexus Tabs
Samsung Tabs
All Apple devices work 100%
My Samsung S3 works 100%
Samsungs S4 Version:
Android version: 4.3
Baseband version: I9500XXUEMJ8
Kernel version: 3.4.5-1938685
Samsung S3 Version:
Android version: 4.1.2
Baseband version: I9300XXELLA
Kernel version: 3.0.31-836582
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Jan 20, 2010
After I installed and evaluated the Companionlink software for syncing Outlook contacts, calendar, tasks and notes to my Droid, I noticed the gmail contacts were no longer syncing via the gmail sync. However, the gmail calendar and mail were not affected. I uninstalled all of the Companionlink stuff but the contacts still do not sync. Anyone know how I can get the contacts to sync via gmail again? Short of "reset user data on phone"?
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Oct 4, 2013
LG Optimus G Pro, running 4.1.2.
Outlook has stopped syncing now (don't recieve emails, set as "push") when on wifi at home.
I have to go into the mail app and manually sync to get them.
It's been working fine until yesterday.
Still works when not on wifi.
Anything I did, or just Outlook itself taking a walk on the wild side like it seems to often.
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Jul 15, 2012
I ran the command to sync with android-4.1.1_r1. Its literally been syncing for hours and still not done. I'm currently on /platform/pdk. As for Ubuntu, I've never used it before but I'm running the guide posted on XDA for building with Ubuntu and I've done everything to the point of syncing...which I'm waiting to advance after this is done.
When you have to pull the proprietary files it says to use the device name. In my case it would be Samsung_d2tmo (for T-Mobile sgs3) correct?
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Apr 26, 2012
Here's what i'm doing :
1) Desktop PC (Outlook 2010) <> USB MyPhoneExplorer <> Phone (ICS SGS2)
This creates contacts on my phone under the "phone" category.
2) Hosted Exchange <> Wireless Activesync <> Phone
This creates contacts on my phone under the "exchange" category.
As the contacts are exactly the same, the contacts are automatically merged and i have 2 separate categories of contacts that display as 1 list which is what i'm looking for.
3) When I resync, all of my exchange contacts are deleted (both on the phone and server) which is not what I want.
Is it possible to have a single set of contacts that I can sync across my desktop PC, phone and exchange server ?
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Oct 14, 2010
When I enter something in my outlook calendar or contacts it will sync with my phone (fascinate).
When I enter a calendar or contact on the phone it does not go to the computer.
Under setting and accounts and sync the exhange account is set and "sync is on"
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Nov 27, 2013
I'm using Android 4.1.2
The wrong account is ME in Contacts
I connect 4 accounts in Contacts
a business account (google apps google mail and google+)
a personal account (google apps google mail and google+)
a gmail account
and facebook
the business account is currently ME in Contacts which means if I send an email from my phone from the personal account the image shown is not the personal image it's the business image
how can I change ME in Contacts to be my personal account?
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Feb 12, 2014
I have my Facebook contacts synced to my phone and when I try to add friends on snapchat from contacts I don't think it is using Facebook contacts with phone numbers, only regular contacts with phone numbers and snapchat accounts. is should it be using my Facebook contacts?
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Feb 25, 2014
Recently I deleted contacts out of my phone that I now need to retrive.
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Nov 29, 2013
I'm looking for a tutorial to Root and then revert back to JellyBean from KitKat on a Nexus 7 2013 2nd Gen, non carrier, WiFi only, or Whatever is required to switch back to JB from KK..
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Jan 26, 2014
I have the GS4 android 4.3 and sometimes things lag more often so I hold home and go to the task manager to see that the RAM is almost full. There is the option to clear memory but it sounds risky and I haven't found an answer to my question yet. What exactly happens when I tap clear memory? Will any apps be messed up? I want to know that it's totally find to clear memory before I do it.
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Dec 18, 2013
I got an OTA Android 4.3 update last week (or two weeks ago, perhaps) for my AT&T (out of contract) Galaxy S3 (SGH-747), shortly after (~6 weeks I think) getting an update to 4.x (can't recall which number it was, but it was less than 4.3, maybe 4.2.1?)
The 4.3 update has completely screwed my phone:
Have Slowness issuesHome screen repaints icons noticeably slowlyThere are now sticky notifications of two downloads that happened BACK IN MARCH. No matter how many times I click on clear, they come back almost immediatelyHUGE BATTERY DRAIN. THE BATTERY COMPLETELY DEPLETES AFTER 2 HOURS AT MOST, WHICH DIDN'T HAPPEN BEFORE THIS STUPID UPDATEBattery stats shows the drain is because of an app that I completely doubt did anything. When I uninstalled such app Android is now blaming Android system (or something like that), and the battery drain continues CANNOT ACTIVATE WiFi HOTSPOT ANY MORE. "Please wait while verifying" and then "A network error has occurred". Even with FoxFi, I get the same issueetc.
I am no longer using AT&T but instead StraightTalk (for 10+ months). Everything was working perfectly for me before this stupid update
Checked that there is no newer update. Also, installed Kies 3.0 and it tells me my OS is not supported for updates via Kies either.
how to wipe out this update and go back to the stock original rom (4.1.1 i think).
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Dec 7, 2013
I recently bought a Note 3 from someone and when I pull out the S pen, it shows me Action Memo, Scrap Book, Screen Write, Shortcut and S Calender. My Screen write takes own screen shot when I press it and doesn't allow me to write and it's not like the other Note 3. Instead of Pen Window it shows S Calender . When I click on the Scrap book it opens my recent apps window. Why my one is different?
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Jan 29, 2014
I use a galaxy S3, 4.3 and there is a problem with the stock sms app regarding the numbers. When i receive a message that contains words and a phone number, it doesn't hyperlink the numbers. I have to memorize the number to save it, or to make an action.
The numbers are not clickable, although the websites are.
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Apr 18, 2014
So about a month ago I tried to flash a rom onto my galaxy s4. I waited for about three hours and nothing happened so I did home+down+on and clicked no so it would boot back up. I want to reset my galaxy but when I go home+up+on it puts me into downloading mode and it won't let me reset my device and wipe my data. I tried using Odin on my computer but I kept getting error messages. I'd really like to unroot my device and have it to factory settings again.
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Jan 15, 2014
I haven't seen anything about the privacy implication for me as the recipient of the picture.I do not have a Google+ account. I have sync turned off for contacts because I think that Google has proven themselves too untrustworthy to have that information.
The only way I can see that the pictures get into my contacts is that on each incoming call the phone app takes the phone number in the incoming caller ID and queries Google to see if a picture is available. In the process, this gives Google a complete list of everyone calling me, an unacceptable privacy violation as far as I'm concerned.
Is there a way to disable it so that my incoming calls are not leaked to Google?
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Dec 1, 2013
Is there a way to transfer my contacts from BlackBerry link to an HTC One phone?
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