HTC Desire :: No Longer Syncing Contacts
Oct 3, 2010
I went into settings/accounts yesterday to stop weather from syncing, and noticed a red exclamation mark next to my 'myname@googlemail.com' account.
and below it says 'sync is currently experiencing problems. It will be back shortly.'
when i click on the google account it shows 3 tick boxes, all ticked, contacts, gmail and calendar.
but the contacts again has a red exclamation mark by it, and a date for the last sync of 23.08.10 which is when I updated to 2.2 using the RUU (i think).
I can use the marketplace, gmails come in ok, my calendar works fine and all other features of the phone are great. But its not syncing contacts anymore?
presumably I cant delete this account and recreate it as its the one the phone asked for on 1st boot and setup?
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Jan 20, 2010
After I installed and evaluated the Companionlink software for syncing Outlook contacts, calendar, tasks and notes to my Droid, I noticed the gmail contacts were no longer syncing via the gmail sync. However, the gmail calendar and mail were not affected. I uninstalled all of the Companionlink stuff but the contacts still do not sync. Anyone know how I can get the contacts to sync via gmail again? Short of "reset user data on phone"?
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Feb 8, 2014
I have a Galaxy S3 that uses MS Exchange to sync my email, calendar, tasks, and contacts through my Office365 account. Everything has worked great for months. A few days ago, I noticed that contacts I had been adding to Outlook on my PC were not showing up on my phone. After checking all of the basic stuff (contacts to display set correctly, sync turned on, auto-sync checked, etc.), I discovered that the Contacts had not synced since mid-January (date/time stamp under Settings/Microsoft Exchange ActiveSync/Settings/More Settings). All "sync" boxes are checked, and the Calendar, Email, Tasks, and Text Messages are all syncing, with current date and time stamps. For some reason, even though the Contacts sync box is also checked, Contacts have not updated since January.
I have tried unchecking boxes, restarting phone, removing and reinstalling account, and everything else I could find on these forums. But nothing works. After re-installing the account on the phone, the Contacts "sync" box is checked, but there is no date/time stamp at all. If I look on Settings/Microsoft Exchange ActiveSync/Accounts, the Sync Contacts box is checked, and it shows a current date/time stamp. But the contacts are not syncing, and no contacts show up on the phone for this exchange account. The contacts are making it from my PC to Office365, as those contacts do show up in the web based Office365 contact list. But the contacts are not making it from there to my phone.
I am spending the afternoon trying to create a temporary work-around, but I run my own consulting business, and having access to my contacts is critical.
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Jun 7, 2010
Is it best to store your contacts on your sim card, your phone or via Google?
Also, how easy will it be to sync or copy my phone contacts to my PC? Just as a back up more than anything -to make things easier when I get a new phone.
I'm not too bothered about calendars etc, as the missus does that for me! I don't think I've ever used a calendar on a mobile phone or computer in my life!
My primary e-mail address is a hotmail address. Is it possible to have this on the Desire? My understanding is that it's possible, but not for "push" e-mail? Eg. I'd have to check it manually in the mail app?
I do have a Google e-mail address for the Market etc
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Aug 28, 2010
I just got the HTC Desire and I like it a lot - except for one thing: It is really awful at handling contacts. I have 250 friends on Facebook and 200 contacts in my gmail contacts and some on my SIM card as well. When I want to send an SMS I really only need access to those on my SIM card, but I get all the information from both gmail, SIM card and Facebook. Some people have 5 entries: One from SIM card, one cell number from Facebook, one home number from Facebook, one email from Facebook and one email from gmail. It is really cluttering up my list and makes it very confusing to send an SMS. Strange thing is: When I enter my "people" list I have set it up so it only shows people on my SIM card.
How can I make "Search People" only show the information from my SIM card? Of course I could just delete my Facebook account from "Accounts and Sync", but that still leaves the gmail information.
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Jul 20, 2010
I have set everything up to sync with my gmail account.
However, all my contacts are stored as phone so i know i either need to change them all to Google or export them and import into Gmail (a pain but there you go).
I have no contacts in gmail so i added one and it synced perfectly to my phone.
However, as a test, i added a new google contact to my phone and synced. It didn't show up in Gmail and I believe this can take some time, and this would be fine but it has disappeared from my phone!
It seems as if the sync has wiped out the contact from my phone because it doesn't appear on my gmail account. THis means it only syncs one way which is useless for me as the whole reason for me doing this is to get a backup of my contacts in case of emergencies!
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Aug 11, 2010
Wanting to back up my contacts from my phone to my gmail account, what is the easiest way?By the way the contacts on my phone were exported originally from my sim cards
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Jul 18, 2010
I have all my contacts in my googlemail account. When I go to settings/Accounts & Sync on my Desire, and sync, it seems to sync from the Desire to my googlemail page on my PC, but not the other way round - which is a problem for me because all the correct contacts are on my PC. It also tends to duplicate or even triplicate most of contacts. On the PC there is the merge setting, but not on the Desire. I've tried deleting all my contacts on the Desire, but syncing doesn't repopulate it.
I have all my appointments on my Desire calendar, which seems to only sync from my PC to the Desire. As I enter my appointments on the Desire, and would like to have them on my PC, this, too, is a problem.
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Sep 23, 2010
I un-synced my facebook account on my Desire because I wanted to replace the old 'Favourites' photo's from old profile pics to new ones that some of my friends have changed. When I re-synced it, this was successful, but all my existing Contacts went haywire and my existing Sim contacts became invisible.
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Jun 2, 2010
I want to sync the Birthdays already saved to my contacts to my Calendar.
I don't use Gmail other than for the Marketplace and I don't have Facebook sync'd.
Ideally I'd have reminders on the day of the Birthday.
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May 6, 2010
Right this might be a completely fucktard question but i'm going to ask it anyway coz i don't want to lose information that will take me ages to gather again.When i was first putting contacts into my phone a month ago (how time flies) i kept losing the information i had put in because my gmail account was empty and when it was syncing with the phone it wiped what i had added to the phone.I disabled the contact syncing and carried on filling my people section up on my phone. Now, how do i get the contacts on my phone into my gmail account on the pc?I don't want to just enable syncing again incase it wipes all the contacts i've put into the phone!
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Sep 4, 2010
HTC Desire. Google Contacts on PC (and laptop) and phone. These used to sync okay between each media. Whatever I changed on the pc/Laptop, would be reflected on the phone, and whatever I changed on the phone, would be reflected on the pc/Laptop. For the last week or so this has not been happening. Whether I change, add, or delete, on the pc/laptop or mobile phone, these changes are not reflected on the other media. The Calendar still syncs okay between the phone and pc/laptop. Now, is this a phone issue? A Google issue? A sync issue?
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Oct 25, 2010
I've noticed that if i revise a contact in outlook and then sync with my HTC-Desire the revised contact is added as a new -linked- contact and I still see the old contact details. If I than delete one of the two contacts, they are both deleted.
My questions:
- Are revisions always synced as a new, linked contact
- How can i take care that simple changes ares simply updated in contacts
- How can I delete only one of the two contacts
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Apr 29, 2010
I'm trying to run HTC Sync to share my contacts from outlook 2010 (beta) to the phone, yet HTC Sync tells me there are no contacts there. Is there any way to sync between the 2, or do I need to manually add them?
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Jun 3, 2010
Just got my new HTC Desire today and I'm loving it to death!
Just having some issues with syncing my outlook contacts and calendar appointments.
I googled it and followed these instructions: HTC Desire - Using HTC Sync
I used the HTC Sync installer that�s in the supplied microSD card to install but that didn't work so I have downloaded latest HTC Sync But when I get to the next step, "Setting up HTC Sync to recognize your phone" the instructions are:
First of all, step 1. seems pretty pointless coz you go to that part of the phone and don't make any changes. When I get to step 2 I can do what the instructions says but the phone doesn't attempt to find the HTC sync on my computer, it does nothing. I don't get a message saying its unable to find the computer, i can change the setting to HTC Sync and click done and thats all that happens.
Would love some help with this one, I've tried googling but can't find a difinitive answer to this issue.
Here are my details..
1.) Model Number: HTC Desire A8183
2.) Firmware Version: 2.1-update
3.) Baseband Version 32.30.00.28U_4.05.00.11
4.) Kernel Version: 2.6.29-3cb3dfbf
5.) Build Number 1.16.841.1 CL171554 release-keys
*Running Windows 7, 32bit
*Downloaded latest HTC Sync 2.0.33 from HTC Desire - Software Download
using phone in Australia
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Aug 16, 2010
Yesterday I noticed that my emails from my phone were not getting sent.Today I noticed I had a bunch in my outbox that said sending.I have the sync turned on and all my other Google apps sync (Calendar, Picasa, Contacts) but gmail never updates.I can't force it to send and receive either.And I can't remove my account to set it up again without doing a factory reset.Any ideas why just my gmail is not syncing anymore?BTW I tried to uncheck all sync options turn off phone and back on then check them again without any luck.
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Nov 20, 2013
My gmail used to constantly auto-sync all of my emails, but now it doesn't anymore. I looked through the settings and thought I fixed the sync options but am not sure whether I did it right. There are two arrows in a circular pattern at the top of my screen that never goes away.
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Jan 16, 2010
I seem to be having a sync issue with my Droid.When I add a contact to my phone, it doesn't sync into "My contacts" in Gmail; it'll sync into "All contacts". So, a couple of questions:
1) How can I get the phone to add new contacts created on my Droid into "My contacts" in Gmail?
2) I'm trying to understand the point of "All contacts". Why does Gmail want to keep a list of anyone that I've ever sent an email to? Otherwise, it'll be simple enough to just merge the two groups and call it a day.(Note: When I bought my Droid I did NOT have the VZW sales person transfer my contacts or any data from my old Blackberry to my Droid. I used Google Sync on my BB and synced my contacts from my BB to Gmail, then when I got the Droid, it automatically pulled my contacts from Gmail.)(FWIW, yes, I did a search and found two great threads: http://androidforums.com/support-troubleshooting/15042-how-do-i-push-droid-contacts-back-gmails-my-contacts.html and http://androidforums.com/motorola-droid/15069-contacts-dont-really-synchronize.html but I have a different situation than most of those guys and I'd actually prefer to sift through and merge a couple of contacts from "All contacts" to "My contacts" every once in a while than deal with a backup and factory reset.)
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Feb 15, 2010
i use google contacts to sync my personal numbers to my phone but for some reason everytime i email someone from somewhere like craigslist that anonymous address is saved to my contacts? wtf? how do i stop this?
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Oct 16, 2012
My wife's phone - which is a ZTE Blade running 2.2 - is losing it's favorites in the contacts manager each time it syncs to Google Contacts.
I looked up her Google Contacts [URL] and there is no "Starred in Android" group, as it should be. I think it should be automatically created when she fovorites a contac in her phone. But instead, it deletes the starring of the contacts in the phone each time it syncs.
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Feb 2, 2010
I cleaned up my contact list, rearranged and merged a few etc etc but now those changes are not trickling down to my phone over wifi or 3g. It has been a week and still no luck. Even if I manually sync, I still do not see the changes...
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Jul 24, 2010
Has an Evo, when he got it I guess he put his contacts on it manually before ever adding gmail account. Now those contacts are designated as "phone" contacts. How can we make them sync to his gmail?
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Jul 9, 2010
So, like many of you, my phone would occasionally get hot, and the battery would just zoom down to nothing. Usually this was just intermittent, and a restart would cure it.On June 10, it was happening, and persisted despite restarts, battery pulls, etc. I finally found that the problem was google trying to sync contacts. It was having some problem and cycling forever. When I unchecked the google contacts sync in the accounts preference panel, problem stopped. My battery life has never been better. Routinely getting 18-20 hrs or more.BUT I want to sync my google contacts! Every time I trial re-checking that box, it cycles and cycles, every few seconds giving a little error at the bottome of the screen (in prefs) "Sync is currently experiencing problems. It will be back shortly".I have 700-something contacts (Only 250 real "My Contacts" but another 500 or so auto-created contacts from gmail use.Presumably one of those entries has some corruption, but I can't figure out which, and I don't want to potentially lose all the contacts.I have seen that for some people this was fixed by factory reset and resync, but then the problem came back a few weeks later.
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Feb 23, 2010
First off the phone is not rooted or flash and I am using handcent. Now to the problem. If I'm looking st my contacts all the pictures show. However when I receive an incoming call or message the picture is not on there. When I receive a call it doesn't even show up on my caller id it just shows the number. I have updated the prl and profile from another issue that I'm still having trouble with. The longer I have this phone the more problems I'm having.
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May 3, 2010
Is anyone out there having trouble with their contacts not syncing correctly? I'm testing this out right now and have had some issues. When I make a change in my Google "My Contacts" folder or on the phone it fails to update the other. It is set to actively sync in my settings and I have manually synced to no avail.
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Jun 14, 2010
When I create contacts in Gmail, they automatically appear on my phone. Contacts I create on the phone do NOT appear on my pc in Gmail. Help is needed, thanks in advance.
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Sep 14, 2010
Sync my pix apk sucks. removed some bloat ware using titbck up. I backed all apps b4 removing. But titbck up won't let me restore them. They have a strike through line on them. I need the social networking.apk and motoblur contacts sync apk. Can somebody up loaf or let me know how to restore them. I'm thinking about sbf'or will a factory data reset be ok?
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Aug 12, 2010
I just got my evo and downloaded froyo pretty much right away. I want to do a factory reset, but that will cause me to lose everything, including my contacts, right? I tried syncing my contacts to my gmail account but they are not showing up when I log in to gmail on my computer. Is there something special I need to do when I log in to gmail to get my contacts? Or is it as simple as just clicking on contacts once you sync them from your Evo?
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Jun 20, 2010
First night I got my evo, my first android phone, I was just going over the settings, seeing what control I had in the OS etc. I went into running applications and clicked on gmail and forced it to stop ("until you start it again" from what it said). Since then I have not been able to get push gmail to my evo. I've cleared the data and cache from manage applications to both gmail storage (or something) and gmail. How to get true push email again!
2nd question: I transferred my IPhone contacts into a .csv that I uploaded on my gmail contacts. I synced them from my gmail to my evo. But everytime I go into phone, it only shows me 3-4 contacts compared to the 300+ I synced from my gmail. How can I transfer them from my gmail account, onto my phone?
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Nov 11, 2009
I want to sync a lot of my contacts that are either on gmail or facebook. The problem I have is that I only want about 10pct of the facebook list and only about 1% of the google contact list. And google has best email while facebook has picture and date of birth. Is there something that will allow me to combine these? how did you go about forming the best contact list?
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