HTC : Signal Issues On Orange Hero
Oct 22, 2009
I've found that over the last couple of weeks, calls are often going straight to my voicemail despite having phone saying I have full signal and also that text messages often won't send despite the phone also saying it has full signal.
I'm on Orange and have the Hero running on the latest ROM verison. Anyone else had any issues and / or know any fix?
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Aug 9, 2010
If I take my HTC handset to another country, will it charge me for just having it turned on (no 3G, apps, widgets or anything that uses the net in some way turned off). Cause I take it, it will try to find an Orange signal in that country if they do have Orange there so will it charge me for that? (I'm on contract by the way). Next question is similar to my last question. Can I still use my internet allowance from my contract (500Mb) in another country or will I get charged?
What is an unbranded phone? Is mine unbranded? I'm just gonna take a wild guess - since I purchased my mobile through a third-party site (in this case, e2save), those guys simply buy the airtime off Orange and get the handset directly from the manufacturer so is this an unbranded phone? What are the advantages of having an unbranded phone?.............
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Feb 11, 2010
I've done a search but I can't find a definitive answer.I got the unlock code but it just stays on the unlocking sim screen as per buggy Orange ROM.I don't have an Orange SIM though so is it possible to unlock it without this or will I have to source a SIM?
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Nov 4, 2009
I want to reach out to others here before I take my Moment back to Best Buy to exchange it for another Moment.
My signal strength fluctuates wildly just sitting in the same spot. With the Hero I got a constant 5 of 6 bars, but the Moment will vary between 0 and 5 of 6 bars. But it's more complicated than that.
It seems that whenever the EVDO data kicks in, it causes the signal strength to drop to 0 or 1 bar. Once the data is idle, the EVDO indicator turns grey and then changes from EV(^v) to EV(D). At that point the single strength will return to 3 or 4 bars.
At times, though not as consistently or often, the EVDO connection will fall back to 1xRTT and will switch between them every few minutes. This will occur even when the signal strength bars are in the 3 to 4 range.
So, the my questions are...
Does the signal strength apply to the data signal or just the voice signal?
Is there any legitimate reason for the signal strength to vary wildly like I've described, even when sitting in the same recliner where the Hero had a constant 5 bar connection and data service that never wavered?
Is anyone else having signal strength and/or data service issues?
Should I exchange the Moment for another Moment or will I likely experience the same issue?
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Jul 20, 2010
I followed the guide to the letter (gold carded) and received the Network locked screen after installing the HTC ROM ending 405.5 and receiving the updates for 2.1. By the way my Hero is Orange branded with Orange SIM and the product number is 99HHM022-00. Apart from waiting for Orange to release the update, whats my options? Read through numerous threads, but I'm confused whether an unlock code would work or whether its just better to bite the bullet and go for a Villain ROM that allows apps to install to SD cards. IF I was to go for a Villian ROM would that contain a compatible radio for my Orange phone, and would the Villain ROM work on my Orange branded Hero by just following their guide? I dont really want to have to wipe my phone again if its not going to work, so was just asking you guys for advice?
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Sep 25, 2009
I am still on custom rom and thinking if i should got and update with Orange ROM? what is the difference vs these 2 rom? any speed performance on orange or both the same and any new features? also when update to orange rom .. will u get orange boot screen too?
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May 9, 2010
Ive recently bought a htc hero that was on orange but has been unlocked and I'm using it on o2. I have a great wifi signal but when i try and go onto the Internet IE goggle etc i just get a default orange message saying it needs to go onto an orange network to access the Internet. Ive set the default homepage to Google but nothing loads.
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Nov 8, 2009
I'm the proud owner of an unlocked orange uk hero running on t mobile Austria network. I have heard that the newer heroes cant be unlocked because orange have made a deal with htc and changed the codes. I must have been lucky because mine unlocked no problem with the code received from the impel number. My question is if i update the Rom with the orange Rom version on the htc homepage will my phone become Sim locked again, and more worrying will i not be able to unlock it again when it has the new Rom on it?
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Feb 18, 2010
I have been struggling for nearly 8 weeks (since Christmas Day) to try and get my Orange Hero unlocked (without rooting it). Orange insisted i had to be a customer for 3 months before they would give me a code but still would not refund the 20 they originally took for the code. So now i am trying to spread the word that it can be done pretty quickly for less than 10. Always a good idea to have HTC Sync (you can get this on the HTC website).
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Apr 17, 2010
I've seen a few threads from people having issues with the latest orange rom (2.73.61.66) but have yet to find anyone with the issue i'm having.
Basically, i keep getting an error message saying something like:
"this process has stopped unexpectedly"
giving the only option to force close. When it is force closed the same message pops up again. and again. and again. The only way to stop it is to either battle against the message and hope you can hit the power down button, or to pop the battery.
Sometimes it throws up other messages similar to the above one but for specific applications (ie sense, google talk..whatever..) but these never come alone, they always bring the original force close message.
Anyway, i've been onto orange and, tho i'm very pissed off, they have been good. they set me a replacement handset in less than 24 hrs (as they thought it might be a screen malfunction) which i was buzzing over until i got the same message! gutted. After talking to their tech support he suggested a hard reset followed by not adding any apps to the phone, so now i have a stock hero with stock apps and i'm waiting to see if i get a similar message...but in the mean time does anyone know of any possible conflicting applications? here is a list of the market apps i have used:
"Audio manager widget"
"beebplayer"
"Battery widget"
"Replica island"
"gStrings guitar tuner"
"Hoccer"
"Google sky map"
"Astro file manager"
"TV guide free uk"
"Ringdroid"
"Free advanced task manager"
It seems weird to me that i had no issues what so ever before upgrading the rom.
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Oct 11, 2009
Don't know if this has been mentioned but Orange maps is now available to download for the Hero. Working a treat on mine
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Jul 7, 2010
I have a BeHero + v1.2 Rom, 2.1 android, on an Orange unlocked Hero, and using 3 Network sim. What's your opinion about this one, good & bad points, and if there are better Roms to choose, more battery time, and all features working, like google maps, sat nav, etc. I'm a bit new to this, and trying to find my way around.
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Oct 31, 2009
Received a voicemail on my orange hero yesterday, so dragged the icon down from the top left of screen to activate the voicemail which it did as advertised. Once the phone connected to orange voicemail, the little green android appeared on the screen as normal due to the fact that a call was in progress. I was then given the normal options by the voicemail recorded message, PRESS 1 FOR ect. So here's my question! how the hell do you access the keypad to make the options? Iv'e tried every option I can think of! It appears that you can't do anything if the phone is in a call.
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Oct 31, 2009
can sync my HTC Hero with my mac so that I can copy my address book over?
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Aug 4, 2010
I have an Orange branded HTC Hero which is unlocked. I would like to apply the 2.1 Eclair update from this page (HTC Hero - How to upgrade your Hero (Orange branded) to the latest Eclaire 2.1 software?) but im not sure if updating my phone from its current stock 1.5 will re-lock the phone back to orange network?
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Apr 19, 2010
What would be the best and easiest way to unlock my HTC Hero that is on the Orange network.
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Jun 29, 2010
We have a Hero that was originally an Orange running on O2, this has now been unlocked using an unlock code but it is still running the .66 firmware (the lastest firmware that Orange have)All the updates appear to be OTA that I have found, but O2 obviously do not support the Hero.Do I need to boot the phone to a true HTC rom or can I go straight to 2.1 via the PC?If anybody can give me some basic steps to get to 2.1.
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Jul 30, 2009
So far I have had a really bad exp with Orange, can't really flaw the handset but found so many problems with their service.
(People say 'Three' are bad but the last 18mo with them have been a dream compared to the week with Orange)
Any thoughts? Do you reckon T-Mob are any better than Orange or about the same?
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Sep 19, 2009
Still looking into which phone to buy myself, but I just found this on my travels:
ROM Upgrade for HTC Hero (Orange)
Obviously, I can't try it myself, but it would seem Orange users can now upgrade in a more... official manner (thanks to Centaur291173 over on the XDA forums for actually posting about it).
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Jan 17, 2010
Got thrown into deal a orange dongle,can I use usb cable and use dongle for internet access when out and about at work ?
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Apr 25, 2010
Flashed villain today, all working fine. Like a plank, I didn't back up my Orange Maps app cos I thought I'd D'L it again from Orange once villain5.3 was working ok. Since the new ROM has been on, I go to the D'L link on Oranges' website, but it says my phone is not compliant and Orange Maps won't work on my phone.
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Aug 13, 2009
Just tried to access this forum from my new hero on orange and orange safeguard pops up and says its only suitable for people over 18! Somewhat bemused i sent a review request and they text back confirming its only suitable for people over 18! Now using my old sony ericsson on 3, which is fine. Why?
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Feb 22, 2010
Going from a jailbroken iPhone so trying to get the general jist of how to unlock my phone and root, or maybe it's unroot my phone too.
I've heard that if the software is upgraded to the new .66 software then an unlocking code will work first time without the need to use the Madaco rom etc etc. Is this true?
Can an Orange locked Hero be upgraded using the Sync software without actually turning it on as I don't have an Orange sim card to turn it on with before unlocking it.
If i do need a sim card to upgrade to make it easier to unlock, should I just apply the Madaco rom any way as I wish to root the phone?
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Aug 26, 2010
my Orange UK Hero upgrade to 2.1 went well. Problem since then though with the device losing all mobile signal after a period. I go to use the phone and notice no service at all. Reboot and it finds network immediately and all fine. Any thoughts? It is a royal pain with me having to check if it is in coverage or not. Other Orange phones in same location (my house) are fine.
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Jul 31, 2010
Ive downloaded the 1st part of the download on thursday, but still haven't received the prompt for the 2nd part. Ive pressed the check for updates button in the setting a few time and nothing, ive put the date a couple months forward aswell as a year forward, and again nothing, ive also pressed the update button will the date put forward, and that didnt work either.
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Mar 10, 2010
this has probably been asked loads b4 but I have set up my Tiscali email and receive messages fine but when replying or try sending i get "your non local IP address is not allowed to send mail via me" I can send fine with gmail but its still annoying me. i contacted Tiscali and they were about as much use as a chocolat fireguard!
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Sep 28, 2009
Having a few issues with wifi connectivity (which admittedly could be down to my router) so i thought id try updating my Hero's Radio Rom. Just wanted to clear up a few things before proceeding:
What is difference between 63.18.55.06EU_6.35.06.18 and 63.18.55.06FU_6.35.07.08? To apply the update do i simply rename the Rom archive update.zip and update as normal? and finally, does anyone have experience with the above rom on Orange? No issues with HSPDA / GPRS / Wifi connectivity?
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Sep 10, 2010
I had a HTC hero on the orange network so its basically a orange handset, is there anyway i can unlock it so my friend can have it and use his orange sim card in it? my local phone shop tried to unlock it but they said the place they used failed, has anyone done this successfully? before the shop had it he couldnt even access the menu with his voda simcard in but now he can but he just cant make or recieve calls theres just an cross on the signal bar and a sim card symbol with a '!'
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Oct 17, 2009
Can it be done, if so - how?
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Sep 17, 2010
Anyone else having issues? The app and the mobile site are broken for me, whilst everything else is ok (e.g. Twitter, Gmail).
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