HTC Incredible :: Warning About Verizon Charging Retail For Returned Phones
Jul 7, 2010
This thread won't be up long as mods always delete/lock my threads, but here is my experience with returning my Incredible and cancelling my order.
The CSR at Verizon, who was finally able to cancel my Inc replacement, mentioned something about my card being charged full retail when it goes back to the warehouse. I was like "WTF?". I ordered my original for $199.
She told me that when they are shipped back to the warehouse, they don't read the notes on your account and people are being charged the full retail price. She offered to monitor my account to ensure this does not happen.
Not sure about the whole dynamics of this, but its salt in the wound for me.
Just a heads up for anyone returning a defective Inc. that see a mysterious five hundred and some dollar charge from Verizon.
View 28 Replies
Apr 18, 2010
I called and spoke with two different CSR on the phone today as well as one the guys at our local Verizon corporate store. I am still undecided about whether to pre-order tomorrow to save myself from dealing with the mail-in rebate or buying it in store on 4/29. The first CSR I spoke with told me I should receive the phone by FedEx on 4/29. I called later to ask another question about my ne2 and changing plans. I asked the second CSR the same "when will I get it if I pre-order" question and she says I will get it on Friday 4/30. I told her that every thing I have heard and read says it will be there by Thursday 4/29. She told me it was going to be shipped using FedEx 2-day service. I called my local store in Indiana to see if they have ever sold out of any phones when they debut. He says that most of the excitement over the Incredible is by "techies" like me and he expects plenty in stock. I had him check to see when I would get it if I pre-ordered online. He says that it would be shipped 2-day FedEx and I would receive it on Friday 4/30. I told him I would be in on 4/29 to get my phone because I do not want to take a chance on waiting an extra day. This is just a FYI for those expecting it on Thursday because it may take an extra day to get to you.
View 48 Replies
View Related
May 4, 2010
Certified Pre-Owned Devices. Verizon Wireless� Certified Pre-Owned Replacement Program offers a replacement option to customers who are not enrolled in Equipment Coverage, Wireless Phone Protection, and/or Extended Warranty. If your device is lost, stolen or damaged and you are not enrolled in Total Equipment Coverage or Wireless Phone Protection, you can purchase a Certified Pre-Owned device to replace your original device. If your device experiences a defect after the manufacturer�s warranty has expired and you are not enrolled in Total Equipment Coverage or Extended Warranty, you can purchase a Certified Pre-Owned device to replace your original device. There is a limit of one Certified Pre-Owned device per mobile number every 12 months. Each Certified Pre-Owned device has been thoroughly inspected and reconditioned to like-new condition. The devices go through: A complete 100+ point checklist to ensure every area measures up to our standards of excellence. Visual cosmetic inspection. Advanced functional, manual and electronic inspections. Latest software and hardware upgrades. Certified Pre-Owned devices come with.....
View 7 Replies
View Related
Jul 6, 2010
make sure to right mouse click and eject before just unplugging the usb cord. i corrupted my micro sd by doing this over and over. i had to put the sd into a digi cam and format it before win7, win xp, or the evo could see it. luckily i had my sd backed-up to my laptop hard drive.
View 18 Replies
View Related
Oct 23, 2010
My CLIQ died a couple of days ago. I was charging it and I think it over heated because it was in the sun. To be safe don't charge it where it can be exposed to sunlight.
View 2 Replies
View Related
Oct 29, 2010
Has anyone had any experience with a personal article policy rather than the 7.99 a month insurance through asurion and verizon? A co-worker of mine pays 7 dollars a year with no deductible and tells me they cover full retail value replacement cost.
View 6 Replies
View Related
Nov 5, 2010
My Droid 1 failed within it's one year warranty. Went through quite a hassle with Verizon trying to get it replaced.They kept telling me a new one would be here by "Tuesday", no phone, call again, should be here by "Friday", no phone...OK, now i'm frustrated. Finally on Monday, a box from Verizon, and surprise, it's a new Droid 2 YAY. Now on Tuesday, another delivery with a box from Verizon, with yes...another Droid 2. That was almost 3 months ago. The second Droid 2 has just sat on my desk, no charges from Verizon, no phone call or anything asking for it back.Today, my son drops the in use Droid 2 phone and it shattered and it's not working. So, I say to myself, no problem I have a brand new one on my desk. My concern is that if I activate it, it will trigger some thing with Verizon and I will then be charged $500 bucks for the phone. What do you all think? Have I actually got a free 2nd phone, or is it just a pretty paper weight.
View 9 Replies
View Related
Nov 18, 2010
Some of you may recognize me from having decided on going with the EVO. Well, it turns out my girlfriend gets a better deal on handsets with Verizon's network. She can get Droid 2 Global, Droid Incredible, or Droid X for free with $25 "all you can eat" lines. They are a bit more pricey per month than sprint ($5), but with free phones that seems like the network to go for. Her line doesn't require a contract either (although mine will).She is pretty much decided on the Incredible I believe. She likes the size (moving from iPhone 4s), likes the fact that there is no slide-out keyboard, and likes the nice quality of the screen.I am torn between an incredible and the Droid X. The big selling feature of the Incredible right now (since most specs are really similar) is the fact that Best Buy will have them for $1 at the black Friday sale. The other two phones will each run me $150-$200 out the door.
I guess I just wanted some incite on what you all think would be the better/best choice. The worst thing about the incredible for me is the tiny battery in it, although I know we can go aftermarket. My nunderstanding is that a 1600 mha battery wouldn't increase the bulk, but add a little weight, which is fine. Also, the incredible doesn;t ship with an SD card (I don't think?), though it comes with 8GB on board, so I could get an 8-16 gb card for our music for far less than the difference (of $150-$200) for the other droids.
View 15 Replies
View Related
Nov 10, 2010
I'm a Verizon user, and happy with the network but I'm still using a Droid Eris which is getting a bit on the old side (okay, maybe a dinosaur in the technology world). So I've been researching a newer phone, I'd like an Android world phone which leaves me with 3 options, D2 Global, Droid Pro (not all that appealing to me) and the yet to be announced HTC Merge (basically the G2). I like HTC phones, I think Sense is a good skin, the Merge will easily handle my uses from a hardware standpoint. So naturally Verizon went and made it a Bing phone, without bashing Bing, Google integration is huge for me. I use search and maps more than I actually talk on the phone, so being stuck with Bing is a deal breaker.
This of course brings us to Root, I generally understand the concept but leave the programming to those smarter than myself. After those smarter people manage to Root the Merge, how difficult would it be to get the phone to the point where I get full Google integration back? I mean the whole deal, to the point where the soft search key brings up a Google search bar (I use that a lot). Is it just a matter of someone cooking up a ROM and I simply load it and go on with my life? If I'd have to use to convoluted work around where I have to download a new launcher, some google apk and what not just to use Google on my Android phone, I may just go with the D2 Global although it's not my preferred form factor. Sorry that's so long for a basic question, just wanted to be clear on what I'm looking for.
View 8 Replies
View Related
Apr 26, 2010
I bought an Eris on the 28th, but returned it sunday within the 30 day grace period to wait for the incredible. And its killing me xD.I had to switch back to my winmo 6.1 HTC vx6900, and switching back from android is rough. Truly, it is a day to day struggle that we must cope with one step at a time. Tasks that used to be so simple, like editing a contact or sending a text, are now unwieldy by comparison.Who else here has had to do this? Am I alone in having to deal with this?
View 9 Replies
View Related
Jul 4, 2010
Well everyone is saying that there is going to be great phones this holiday season. So I wanted to know if there was any word or info on what phones are speculated to come out on verizon around the holiday season?
View 2 Replies
View Related
Nov 12, 2009
I just got a call from my friend saying that she is not able to see our App: "Money Now" on her Droid phone.I have declared in manifest.xml as <uses-sdk android:minSdkVersion="3" /> Is there anything that I am missing to have my app be displayed on the DROID Phones or it is an user error.
View 22 Replies
View Related
Dec 8, 2009
I've never been interested in verizon in the past, but I must have a droid now.I noticed that the droid is $119.99 on TigerDirect.com (w/ 2 yr contract) and the activation fee is waved, and I'm wondering if Verizon stores will match the price? Verizon is currently charging $199.99 and a $35 activation fee.I will be going in to the Verizon store after work to try to get them to match the price and looking for some advice in the meantime. Has anyone had any luck getting them to match the price? Or, should I just order from tiger direct?
View 7 Replies
View Related
Jun 24, 2010
I was just having one of those moments of thought about switching my phone from an Incredible to the Droid X, still tossing the idea around, but say I do....what happens to the apps that I bought on the Incredible...would they be useable on say a newer Android based phone?
View 4 Replies
View Related
May 25, 2010
Anyone got any info in regards to the retail package contents of the Galaxy S, does it come with 2 batteries with a dedicated charging dock and probably a phone case?
View 18 Replies
View Related
Oct 17, 2010
I decided to enable Standalone GPS services but when I did so, I got a warning msg box.
View 1 Replies
View Related
Aug 5, 2010
While having my phone activated at the local Verizon store a pop-up came on the screen. Of course the lady there said it's nothing to worry about. Well since then I noticed every time I turn the phone on and at random times I get a pop-up that says "Sorry! The process com.htc.bg has stopped unexpectedly. Please try again". The only way I can close the pop-up is by pressing the "force close" button. I called HTC and they told me it's a warning for the background sync program and it's a bad phone. I called Verizon and they asked me to remove all the apps, perform a soft reset and try a factory data restore. Well after trying all things they are sending me a new phone. It's being overnighted tomorrow for Saturday morning delivery. And Verizon is actually paying for the overnight shipping which is a good thing considering it's not even a day old. The only thing that sucks is I'm gonna have to pay for another ZAGG screen protector to be installed. Hope this phone is better.
View 21 Replies
View Related
Sep 14, 2010
I installed the OTA update 2.2 when it was delivered to my unrooted phone. I want to go back to 2.1, but when I go to settings>SD & phone storage>Factory data reset it gives the warning that it will NOT erase: Current system software and bundled applications. Does this mean that the update 2.2 will still be on the phone, or does it goes back to 2.1?
View 7 Replies
View Related
Jun 6, 2010
This is confirmed by Verizon, so take warning.I got my Incredible on Tues, used my BB charger on my phone because the Verizon store said it was ok since it was still a micro usb. My battery started dying after about a few hours. Tried every trick in the book and still died afte about 3 hrs.Went to the Verizon store and got it replace. They once again said it was ok to use the blackberry charger. So i let the new battery run down as the guy said and began to charge w/ my blackberry car charger for about 30 min. I noticed the orange charger light was not on. I unplugged the charger and the phone will not even turn on now. Verizon is overnighting me another Incredible.Listen to others if you want or take your chances, but the tech guy at Verizons main tech support center said to use only Htc chargers. **SO USE YOUR BB CHARGERS ON YOUR INCREDIBLE AT YOUR OWN RISK**
View 49 Replies
View Related
Aug 23, 2010
When nandroid does a back-up, it does not error out or warn if the card runs out of space. It will go through all of the back up steps and even produce an MD5 parity check, but it is checking the file created- NOT the actual targeted files as part of its verification process (only the parity of the final file created). I discovered this (almost) the hard way, but noticed that my card showed zero space. The back-up should have been about 850mb, but was 395mb. I removed some files from my sd card and repeated the process and then did a titanium back up of apps.
Shortly after backing up, I tried to install the King #2 kernel and my Inc got stuck in a boot loop. Had I not caught the Nandroid back-up issue, I would have been in a rough situation. The sad thing is I have a 32gb card, but is loaded with PSX games, other game roms and MP3's. Even without this stuff and a smaller card, several nandroid back-ups can accumulate and take up more space than you expect. added: I am not sure if Titanium also does not verify the targeted files after a back-up. In summary: Check you card for space before backing up stuff!
View 3 Replies
View Related
Nov 10, 2009
For some strange reason I can't seem to set-up my personal e-mail account on this Droid phone. I click on "e-mail", I type in my e-mail address and my password, and then I click "next". And then I get a message that says my username and/or password does not match. But I am positive it does, as I have gone online to test it. I have tried retyping my username and passwrod over and over again without any success. I can't get passed that screen.
I have Verizon FiOS at my house, so my e-mail is set-up through Verizon/Yahoo.
View 6 Replies
View Related
Jun 9, 2010
Just wondering...How soon can Incredible users hack phones and install Froyo?
View 10 Replies
View Related
Jul 2, 2010
Do your guys phone have an HTC or Verizon on top? I saw this Engadget article Droid Incredible OTA update said to be bringing mobile hotspot, 720p recording Engadget and the phone has an HTC logo instead of Verizon. Just out of curiosity, does anyone here have a Dinc with htc branding instead of Verizon?
View 1 Replies
View Related
Apr 24, 2010
Looks like we will only have two Verizon options for cases upon launch. For those of us getting cases from Verizon (until other manufacturers start producing) which one will you choose. I would like this discussion to be focused on just Verizon options.
View 16 Replies
View Related
Jul 8, 2010
I hardly ever get Voicemails on my phone. However, I just got one and I went to check it and it is asking for a 4 digit pin. I remember getting an automated call from Verizon that they were altering their voicemail system, but now I don't know how to check it. Where do we go to set this up and create our 4 digit pin, etc?
View 3 Replies
View Related
Apr 18, 2010
Curious what plans everyone has or is planning to get? At present I have no contract.I just went on VerizonWireless.com and picked a random smartphone and set up a mock plan- total monthly bill came out to $117.97 a month!Does that sound rediculous? The plan includes: 900 minutes +nights and weekends+5 friends+ unlimited texts 79.99 Unlimited Dataplan 29.99 Total Insurance 7.99 TOTAL: 117.97 How can I get a better deal? Or is that what everyone else is going to do?I have the ability to join a friends Family Plan, would that be wise?
View 45 Replies
View Related
Sep 15, 2010
I'll be going to Belgium and Germany next week and wondered if there is any way to use my gps in my Verizon inc while there. Does the gps work even if I am on a different cell network?
View 7 Replies
View Related
Sep 12, 2010
after getting the 2.2 ota, whenever i plug my phone in to my computer it will have the popup say there is software available to use, do you want to install it? and at the same time brings my web browser to a verizon website. i don't see any option for disabling this. is there something i'm missing?
View 8 Replies
View Related
Jul 26, 2010
I'm not sure if this is related to rooting my phone, I don't think it is, but since my phone is rooted and there's a chance that it is related I figured I'd ask here. I recently downloaded the SwitchPro widget and one of the toggles is a 2G/3G button. I was exploring each switch and this one didn't seem to do anything except disable the mobile non-wifi internet. However since then it's not been working properly at all.This is effecting me if I am without Wifi, so I start by disabling Wifi. If I go to Settings > Wireless & networks, Mobile network is checked and says "Use phone for data connection when Wi-Fi is unavailable." But mobile internet doesn't work (only calls and SMS come through). If I go to Internet and launch a page, I immediately get an error that the network is unavailable with an option to click Settings or Cancel. If I click Settings, the Mobile network checkbox is grayed out and then after a few seconds it says Connected. After a few minutes of being idle, this happens again. If I go back to the Wireless & networks listing, it says "Use phone for data connection when Wi-Fi is unavailable" and the box is checked. If I uncheck and recheck is says "Connected."Clearly this widget borked my Mobile network settings, presumably because it's meant for GSM. How can I restore these settings to what they should be without completely restoring my phone from scratch?
View 5 Replies
View Related
Jul 29, 2010
Are you guys having any issues in North East/Tri State area of NYC/NJ? Im not getting MMS, can't download attachments, and internet is bogged down like a hooker after a long night. I wanted to know if it's just me, or if other people are having the same issues? Could it be all the droid X users bogging down our network?
View 36 Replies
View Related
