HTC Hero : Cracked Screen At Top Right / Touch Pad Not Working
Jul 4, 2010
Morning, I dropped my HTC Hero yesterday, and although it has a tough silicon case on it unfortunately the screen has cracked top right. At first I thought it was a hair on my screen, but hairs normally blow away So you can get an idea of how thin this crack it. It goes from top left to center left.
While this doesn't seem to have had any impact on the use of the phone (for example, touch sensitivity still works in that area and the screen is perfectly usable) I'd like to replace it.
Now this phone is under a business contract account with Orange UK, but if my employer doesn't have insurance for it what options are there to replace it? I've seen there are 2 parts, the actual LCD screen and then the touch overlay on the top. I don't believe the LCD screen is damaged since it would be far worse, it just looks like the glass has cracked. Can this be replaced?
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Jul 25, 2013
My son dropped his Nexus and of course it cracked the glass. The crack is on the side not affecting the view of the face at all and it has a couple of chipped pieces. I was just going to try filling the area with something like silicone, JB Weld, or auto windshield repair.
What I can use that will not interfere with the touch screen. I'm thinking that silicone might be too much like "skin" touching that it might not work.
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Feb 23, 2010
Almost every day when I wake up I check my phone and 9 times out of 10 the touch screen does not work. I cannot make a call or check anything. I have to push a lot of buttons and take out the battery and generally wait a while before my expensive phone to start to work. Is there a fix for this? I've already had to go to sprit to do a hard reset because the phone got, "kicked off the network" for some reason the sprint people could not explain. Any solution for the screen issue?
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May 11, 2010
I just cracked my screen pretty bad on my Hero. I have Cellular South and am wondering which screen I need to buy. I've looked around and it seems that there are different ones.
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Jun 29, 2010
i have a htc hero and the glass screen which is in front of the LCD and is attached to the digitiser has cracked. The screen still works its just got one crack at the top of the phone.i have bought a replacement from ebay and just wondered if anyone knows of a guide which explains how to change or any one can tell me how to change the glass?
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Mar 30, 2010
In the midst of this crappy day, I dropped my Hero and cracked the outer screen. Where can I buy a new casing to replace the one I just broke? I've searched around but have found virtually no places that sell a basic faceplate.
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Jul 7, 2010
My EVO has been answering phone calls in my pocket. I've even "butt dialed" a couple of people when I forgot to turn of the screen before sticking it in the pocket.
If I forget to turn off the screen, that's my fault, but the screen turns itself on when the phone rings.
How the heck is a capacitive screen working through fabric, anyway?
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Dec 27, 2009
Went into test mode to check out the battery. And through my curiosity went into the 'touch-fw update', and now I can't use my phone. I have the touchscreen lock so can't unlock it, otherwise maybe I could use the keyboard or the optical joystick to use the phone. Is there any way to fix this? I might attempt a hard reset, but saw on another forum, that it's unfixable. I bought it at Best Buy and they aren't even open tomorrow, would another Best Buy or Sprint store exchange it if I can't fix it?
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Sep 14, 2010
I've had the Evo since the release day and I loved it, greatest phone ever in my opinion. Well about two weeks ago, something happened and it broke, yeah it was my fault but i'd rather not talk about it. So I decided to upgrade to the Epic 4G, I found one and bought one last week. I immediately fell in love with that phone. Now here's the worst part, the same day I buy the phone it breaks. I accidentally dropped it from a height of around 1 feet onto my sink. The inner screen shatters but the outside glass is perfectly fine. I couldn't believe it. I believe that the new Super AMOLED screen is very fragile because I've dropped the Evo hundreds of times and nothing ever happened. I then decided to switch back to the Evo and ordered a replacement phone after a difficult process. Yesterday, I received the replacement Evo. Well I immediately notice it's refurbished and it doesn't seem to bother me. It turns on fine the first time and I proceed to activate it. First, the touch screen is not working at all. Only a few sections of the screen work even after full resets and calibrations. The phone then dies and never turns on ever again, I've tried different batteries and chargers but no luck.
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Mar 11, 2014
This may be an Android 4.4 or Nexus 4 problem, but I suspect the former. I encrypted the device (using the in-built encryption stuff) and have found that now the touchscreen will only register if another part of it is touched. For example, when entering my PIN once I get into the OS itself, I have to hold down a finger somewhere else on the screen (usually having to move it between some of the later numbers).
When it comes to multi-touch features (zooming etc.), these work fine but still require another finger held down somewhere to work.
This is definitely a software problem as the touchscreen works fine when putting in the password to decrypt storage.
Is this supposed to happen - part of the encryption process - or is this a bug?
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Feb 20, 2014
i got a brand new S3 In december 2013 , i dropped it an it broke ( both touch and LCD ) I got them replaced by a authorized service . It worked fine 2 months , Two days ago some problem appeared, Touch screen stopped working propperly , it worked only for short periods of time. Now if i press really hard on the right hand corner (Above the return arrow) it works Perfectly ( as long as i keep my finger there) but sometimes it works fine after reboot but in the end it stops (No signs of cracks or damage) , i had CM11. What i've done until now :
-Deleted CM11 and added 4.1.2
-Took it appart and checked the ribbon ( fine)
-Hard reset
- Dummy file generator
Everything works on it buttons ,Before the freezing screen flashes a bit .
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Nov 24, 2013
touch screen not working on 7 inch pad. Have done a factory reset and of course wiped everything clean to start new but no luck.
how to fix a non-responsive touch pad? Would hate to throw away a perfectly good pad!
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Jul 21, 2010
Sometimes the three touch screen tabs at the bottom of the screen ,just stop working ,i can move between home screens and all other touch screen icons work,but not the three at the bottom,then suddenly they will respond Anyone else had this?,i have not installed any apps for a while so i dont think it is an app causing it.
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Apr 25, 2014
So I did a water test on my Moto G the other day because it's supposed to be "water resistant." It survived the first day of the water test, but the next day, the touch screen isn't working.
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Jul 6, 2012
I have been using a trusty U8120 for a while now with Fresh Zodiac Fruit Rom. I was browsing on it last night and then next day the screen was just inoperable. Sometimes it would "take" some input, but it would understand something different (e.g. on a keypad, touch it in the middle "5" and it understands top right "3", but then again, "3" doesn't register either).
Here's the funny thing: it doesn't take any input whatsoever, but, if the screen is about to idle shut down and I touch it, it goes back on full light, meaning it understands the touch.. what the..?
I tried reinstalling the firmware but nothing happened.
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May 21, 2010
I've read about a possible grounding issue with the some screens, but I haven't read about the issue I'm having. Randomly the touchscreen will stop working... It doesn't matter what I have open it will just stop working. The system is still running, calendar alerts will pop up, and the time will still advance, but I can't do anything with the phone and have to pull the battery and force a reboot to get the screen to respond. I initially thought maybe it was an app, but this has happened with nothing running except the default apps.
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Jul 10, 2013
My galaxy s2's screen has occasionally stopped responding, the os was still running and everything so it wasnt frozen, my touch screen just simply stopped working. Only way to fix it was to hit the back of the phone and do a battery reset. This issue started poping up more and more, and now it won't respond.
Model: GT-I9100M
No custom roms/kernels have ever been installed, has always run off the stock. Never been dropped or had water on it (I took very good care of it).
The nav bar at the bottom (back/search/options/menue) and hardware buttons all work. Everything above the screen no longer works.
What iv done: I've reset the phone, did a bettery pull for the night, fully charged it, looked at the board and checked all the connections (all good). Would flashing a custom rom/kernel be something to try next? Why would the bottom nav bar work but no the rest of the screen? Could it be locked somehow? If it is.. how would I unlock it?
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Jul 3, 2012
I have flashed my x10a with flashtool and x10_2.3_aro_2.ftf firmware. But after the flashing is finished, my phone screen touch is not working. What can I do now? I am unable to install xrecovery to install another rom bcoz screen touch isn't working. So I can't install any custom ROM.
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Oct 20, 2010
Touch screen is completely froze on my home screen.Battery pulls don't work, tried a android recovery.Can't unlock,can't do anything.Y'all have any suggestions?
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Oct 25, 2010
But now whenever I'm taking a call the touch screen stops working, so the only way for me to hang up is to take the battery out.Has anyone else had the same problem and is their anything I can do to fix this?
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Feb 23, 2010
So through a weird assortment of events i managed to crack the screen on my Eris. But this is the trippy part, I didnt break the glass but the touch sensors underneath. So now i am unable to use the menu or home buttons and the entire left part of my screen and more. I am unable to unlock my device in anyway that i know(menu button, the slider). Is there any other way to unlock it? I now have 11 unread texts and 4 voicemails that I desperately want to view. Oh and I know some of you won't be happy about what I'm about to say but.... I took the leap to the moto droid. I had the chance to get it on a 1 year because I didnt get insurance and I went for it. I will really miss my Eris but the keyboard lag was just killing me.
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Mar 15, 2010
I have had my hero 4 months now and Love the phone...But a few weeks ago certain programs where it says press to start would not work. I have to use the small roller ball on the bottom. I press and press but nothing happens. This is with a few programs such as the RAC app. I have reset, cleaned the screen etc!. The screen touch works in that area as I can use keyboard. My girl friends hero and friends seem so much better, keyboard is easier ti use aalso. I've callibrated etc and nothing!. Is it broke?
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May 31, 2010
when charging my Hero the touch screen will not work, when not charging it works fine, is this normal.
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Oct 1, 2010
Just 3 days ago my Hero started to not work properly. Touch screen (in the bottom, keys 7-8-9 of numerical keyboard) seems to be not completely sensitive and sometimes it doesn't work at all in that zone.
The curious thing is the phone starts working properly after using it for a couple of hours. If the device is in stand-by mode for a long time (i.e. during the night) the issue occurs. Has anyone had a similar problem or know of a solution?
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Jul 13, 2010
Dropped the phone for the first time from my pocket the screen ends up being completely cracked. Didnt get insurance and i am past the 30days.
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Jul 15, 2010
Today I noticed a crack In the glass extending from the left side of the optical track button to just under the home key. Phone was never dropped and always kept in the bodyglove case! Have no idea how I got there and verizon wants me to file a claim and won't warranty it !It appears to be a stress crack from where the hole is in the glass to allow the optical button to be Installed.
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May 22, 2010
I was going to get my son from the bus stop and dropped my phone about 2 ft on to the driveway. The Screen is completely shattered. The phone still works but I'm kinda screwed at the moment. I got Wirelesszone insurance and left asurion cause they told me it was cheaper, covers water dmg etc.. They didn't tell me is there is 30 day waiting period and i got the phone may 5th. I been looking online to see if i can find a new glasstop and replace it myself but i only found 1 on ebay for $125 and takes 2 weeks to arrive from China. I can wait until my 30 day waiting period and make a claim and pay $75 deductible, but I really don't want to have a shattered screen for 2 more weeks.
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Jun 26, 2010
I've had my HTC Aria for less than 4 days and handed it to some girl and she dropped it. Well the glass screen shattered and I was curious if there is anywhere I can get a replacement for it yet? Incase anyone is curious about the drop it occured from less than 2 feet off the ground. I was in a booth when she handed me the phone and she let go of it before my hand was near. The top left corner was where the impact first hit, and is where the majority of the screen is cracked.
http://i912.photobucket.com/albums/ac325/DarkestMidget/HTCPhone.jpg
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Nov 9, 2010
Iv had my white HTC evo from the day it came out and i babied it like my son. i never let it drop or hit anything. just now at work i dropped it on the floor and the screen cracked like a huge spider web on the entire screen
What do i do ? i have full sprint insurence. i go to sprint and they give me a new one ? will i get the white one or the normal black one ?
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Jul 17, 2010
Just a quick question about the Captivate. I just got myself an HTC Aria and I love how easy it is to use the touch screen on it. Its extremely responsive. Now my sister has the SamSung Instinct on Sprint and the touch screen is horrible compared to HTCs touch on the Aria. Im thinking about taking the HTC back to AT&T and getting the Samsung Captivate. I am just worried about the touch screen on it and if it will be like the Instincts? If the touch is as good as HTCs Ill get it. If its not, then Ill stick with the Aria because despite its size, its an extremely fun and responsive phone. Any thoughts?
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