HTC Droid Eris :: Phone Hang At Boot Screen After Reset
Jun 18, 2010
I did a factory reset on my Eris and went through the setup process. Phone rebooted after being programmed(*228).Got in and started playing around. Downloaded updates for Google Maps and Facebook. I shut my phone off,and now it just hangs at the boot screen. I have tried booting up in recovery mode. All I get is a picture of the eris with a red triangle. Is there anything else I can try before I take it back to Verizon?
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Aug 21, 2010
Installed flash 10.1 today and since then...won't boot up at times, screen orientation won't switch, lock-ups, pages hang, multiple reboots etc. How do I uninstall this? I've looked on the phone and tried to research online without any luck so I have turned to to the real experts. Help!
Thanks in advance.
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Nov 8, 2010
I just rooted and I thought I'd try installing a custom ROM through the Rom Manager program. I asked it to "backup the current rom" before installing the ROM, so it's been stuck on the loading screen for a long time. Is this normal?
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May 21, 2010
My boyfriend just bought a Droid Eris (literally got it maybe a month or so ago) and now, all of the sudden, it's replaying the boot screen over and over again. It goes from the "skateboarder droid" to the Verizon startup then to the HTC logo and keeps replaying that sequence. I've tried holding the volume down and power buttons at the same time and then went to "recovery" but once it gets to the Triangle-Exclamation-Point icon, I don't know what to do. I've also tried to mount it to my Mac via USB and had no luck at all.
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Sep 5, 2010
I have a customer with a Droid Eris stuck at the boot screen (3 dancing green droid guys) and it wont go past that. I can boot it into Hboot, I've done a factory reset, didn't work. The customer said they deleted all their contacts from the phone, charged it then the next day it was stuck like this.
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Sep 12, 2010
Anyone have a problem with not being able to answer the phone or hang it up after a call? Verizon hasn't been able to fix it either.
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Oct 21, 2010
I flashed xtrTenzo and well its not going anywhere. Its just stuck at the pics of the skateboarding droids. So do i just do a battery pull or what?
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Jul 19, 2010
This has happened to me several times in slightly different cases. Several times I've mistakenly placed calls to the wrong people (due to just messing around with the phone).
In a panic, I pressed the "back" button thinking that it will cancel the call. It didn't. I also tried the "home" button. Also no good.
I had to drag down the notifications bar to see the phone call in progress and finally access the red Hang Up button. That worked. The problem is that is is SLOW. And worse, one time the phone would not respond to the button press until after several tries (maybe the CPU was busy on something).
Anycase, that would appear to be a major problem with all these touchscreen-only smartphones - lack of a physical Hangup button.
Is there any workarounds to this? Perhaps some sequence or combo of the existing physical buttons to forcefully hangup an errant call?
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Aug 17, 2010
I've been running White Widow 4.3 and wanted to try out a new ROM. I've heard so many good things about xtrROM 3.03 that I decided to give it a shot. However, after installing the rom, my phone just sits at the boot screen. I've let it sit there for somewhere around 20 minutes and it just keeps looping the boot screen over and over. Has this ever happened to anyone else before? Or does anyone know what I should do to get this rom going?
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Dec 27, 2009
yup thats it, I get a call talk then when its time to hang up get a black/blank screen and will not work till i slide it open ... sometimes i have to take out the battery and reset it but not as often since the upgrade
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Dec 9, 2009
I just got my phone yesterday and spent all night downloading apps and customizing it. Today, I was showing it to some people then put it my pocket (might not have locked it first). Next thing I know, it starts to beep and I look at it and it's back to the HTC start screen and loads up and asks me to go through the same initial steps I had gone through to activate the phone. I did all this and then it started up and all my apps and customization were gone. I assume they're lost now but does anybody know how that happened so I can avoid that happening again?
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Sep 29, 2010
Both of the stickers - the one on my phone, and the one on the battery still have red X's. I have read that this is good. I dropped my phone in a toilet (recently flushed thank god) in the Staten Island Ferry Terminal (see, nothing good comes of traveling to SI!) and grabbed it out as soon as I saw it. I had a plastic case on the back of it. Took it apart as soon as I got my wits about me. And no, I wasn't using it - It flew out of my backpack when I turned around.
It will turn on but has this odd boot up screen. I don't believe rice will get the water out of the inside, and I don't have a screw driver tiny enough. If I bring it to the Verizon store will they know it had water damage from the screen alone? It looks normal almost like the DOS blue screen of death sort. Also, the little tiny green sticker in the lower right hand corner that says VOID - is that a water damage indicator too? I don't recall ever caring what it was.
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Nov 25, 2010
I have a Samsung Fascinate and recently I just started up the phone and i see the Samsung logo and hear the sound, but the screen won't switch from the samsung logo. I tried doing a factory reset but nothing will work. I don't know what to do because I really don't want to take it back to Verizon.
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Mar 1, 2010
Just did a factory reset to solve my Gmail and contact syncing issues, and now that the phone is all started up again, I keep getting a voice while doing the *228 option 1 that says "we are unable to program your phone at this time". Anyone have any ideas?
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Jul 8, 2010
I've had my Moto Droid since it basically came out last Nov and I have never ever run into a problem with the phone until last night. I had a phone call and after I got off the phone, I noticed my droid reseted itself and it wasn't going back to the home screen. Meaning it would just display the word "Droid" then go right into the droid red eye screen, then right back to the word Droid and just kept repeating itself.
I took the battery out and put it back in, but it kept doing the same thing. I am really not sure what would cause my phone to do this, but the only new change I can think of was that I installed the "TMZ" application to my droid about 3 hours prior to this happening. But the application worked fine and I really hope it wasn't because of that. Is there anything I can do before going to Verizon? I would really hate giving up my phone with all my stuff in it, but I know theres probably not much I can do if I cant even get to the home screen.
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Feb 5, 2010
I just did a factory reset because I have tried out bunches of programs and just wanted to start fresh, I did it all the time on all my old phones(palm and winmo) with no problem. It turns out that when you do a reset, not only do you loose all your programs but the phone has to be registered to your account. I got it back up in running, wifi works and so does making phone calls, all my contacts and e-mails are synced and I thought everything was good. I went to the market and it even shows me all the apps I had installed previously, however when I tell it to install something, it just stays stuck on the "starting download.." message...........
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Apr 17, 2010
I bought an Eris which I love, but will probably take it back within the 30 days to get an Incredible. Just wondering what's the best way to clear all my info & downloaded apps off the phone so it's back to the way it came in the box?
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Jul 29, 2010
Hi There! I'm new here although I've been lurking for a while. Great info here! So my phone has been super slow, lagging, kicking me out of the internet, no calls when people say they call etc. I talked to Verizon and they want me to do a hard reset. Is this necessary?? It scares me to possibly lose all my stuff. So if I need to do this then what do I need to make sure is backed up??
Would love some help with this b/c my phone is really starting to frustrate me. My husband was in the store yesterday, sent me a txt and when he got back in the car asked me why I didn't respond. By the time I got his text, wrote back and it finally sent he was back in the car! So yeah lagging is such a great thing!
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Apr 1, 2010
Well since ive installed 2.1 it was fine all last night and now... all hell has broken loose on my phone. i get the file space low notification, all widgits on home screens are all messed up and out of whack, smaller icons are randomly being deleted... has anyone else experienced this. i have now done 3 factory resets and reinstalled 2.1 twice since last night its still doing the same thing... cleared cache, and did factory reset through bootloader.
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Aug 18, 2010
So, first, here's what happened. Did a factory reset of my phone. When it came back up and I went to activate it, no data connection, unable to make phone calls. After 2 hours on the phone with VZW tech support, I can make calls, but have no data connection. They are sending me a "new" one. The concensus of the VZW tech and myself, problem with my phone. 2 days later, my wife resets her phone because of memory usage issues (she had to much on it). Same exact thing happened to her. Being the fiesty woman that she is she is going to a VZW store today to raise holy hell and throughorly degrade the poor rep that she is going to talk to, to get some answers. My question to all my fine fellow Eris users, have you seen this before? If in our position, do we deserve a new phone, and not an eris? Will this happen with a replacement eris due to a fault in the 2.1 update?
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Jul 24, 2010
So my Droid X hung just now. Is there a reset button somewhere or do I just do the old school approach and take the battery out?
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Dec 2, 2010
This was reported in the other thread about X8 Issues, but thought to start a new one to gather feedback from users. It's about the ''black screen'' freezing issue encountered by some users. I have had this several times since owning the phone for a few weeks, so it is a recurring issue. Problem: The phone hangs or appears to be shut down or become unresponsive suddenly. Pressing the hardware buttons doesn't help as the phone doesn't react at all. Solution: Take out cover and battery and restart.Observations: From my own observations, it's not actually a shutdown but a major freezing/hanging. Sometimes when it happens, I can still see vague shades of the display at an angle. After leaving the phone for a while in the pocket, the phone comes back to normal again. Not sure if this is true for all users with this problem. Anyway, gathering more feedback to see how prevalent the problem is, to evaluate whether I should take it to the SE service centre, or whether doing so will help at all.
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Oct 30, 2010
I went to reboot my Droid because it was lagging a little and when it came back on it go stuck at the Cyanogen boot screen. I pulled the battery, put it back in and held the X to boot in recovery and my recovery won't come up either. It just skips right to the Motorola M and if it doesn't get stuck there it goes back to the Cyanogen screen.
I haven't made any changes to the phone at all so I am completely puzzled on why this is happening. I obviously can't take it back to Verizon since its rooted so if there is a way to fix this I really want to because I love my phone and my wife will kill me if it is screwed up.
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Aug 22, 2010
I'm kind of new to Rooting and Roms but I keep getting the same problem while installing Roms using Rom Manager. I flash and then I install the ROM and everything goes well until the boot up screen. It gets stuck in a loop of the Droid and Droid Eye animation and I have to restore it. Can anyone help me figure out what's wrong? I am using the Droid with Froyo, rooted using Easy Root.
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Aug 25, 2010
When on a phone call outdoors and I want to hang up, I pull the phone away from my face and the display stays black. The proximity sensor is not sensing that I've moved it away from my face. I can't hang up the call. If I hold the phone above my head with the display facing toward the ground the display comes right back.
It works perfectly indoors. I've compared this to another phone and the other worked perfectly. I've read that the UV rays from the sun can interfere with the proximity sensor. Verizon does not recognize this as a problem but if you Google it you will see this problem goes way back.
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Apr 13, 2010
Tried rooting so I started off flashing r8 of bh_man's 1.6 rom. Went through the setup, odin turned blue to pass and I let the phone run past the android system and then the screen turned off.
Thing about it is that the phone is still being detected by the computer and odin. It's like my phone is on a screen lock but not responding to when I push unlock.
Ive tried every custom rom and each one does the same. I try to go back to stock and most of the time the program closes, when it doesn't I try to flash it and it goes through the process but goes on forever. One time I let the timer go on for 2 hours and it was still on 5/9 completed.
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Sep 1, 2010
I have the HTC Incredible. Sometimes when I want to hang up a call I can't get my screen to wake. Does it really sleep in the middle of a call? I feel like I should just be able to touch it and it should give me the hang up option.
Sometimes it responds nicely by lighting back up when I tilt the phone away from my ear and then I can press the hang up button, but other times I have the problem that I just described.
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Apr 25, 2010
I have a rooted eris running "Eris_Official_0.8.1T2" rom. I have seen threads about how to change the boot logo/animation, but no one knows how to remove the animation entirely. I would like the verbose boot to display on start up if possible. Has anyone done this? I have seen something similar with the android on iphone(at 1:53 in the video)
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May 18, 2010
I'm stuck on the android on skateboards after I partitioned and flashed apps2sd. Any resolutions other than wiping? Evil eris 2.0.1
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Nov 29, 2010
I know i am not the only one to have this problem, but this phone wont let me delete my messages. When I first got the phone it took 2 seconds to delete a thread of 100... Now I try to delete a thread with even 20 and it force closes or freezes my phone. I am sick of it and I have tried everything, I was even close to taking the phone to the store and getting a different phone. I don't want to spend the money or waste any more time trying to delete these messages so.
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