HTC Desire :: Charger Connector Warranty Poor Cust Service
Nov 28, 2010
It stopped charging, seemed like it was the charger connector, no problem they say, its covered under warranty, so i sent it off, then they email me, 53 quid please, you broke it, well i didnt, im CAREFUL BUT WHAT CAN YOU DO. 3 weeks pass, where is it? several calls result in various responses. after 4 weeks, it comes back, still not working, turns out its the charger. how did they not eliminate that? perhaps i should have noticed but i put my faith in their support and they took fifty quid fot the pleasure. poor
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Oct 13, 2010
So I ordered a Micro USB cable with a regular USB port on the other side so I could connect and sync my Samsung Moment with my computer, but all it does is charge it. I was under the impression that as long as it gets connected to the computer somehow it would be able to sync up but the computer doesn't recognize me inserting the phone. Is there such thing as a USB cable that just charges and a USB cable that charges AND syncs? And if so, what is it called? So I can look it up on amazon.com
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May 26, 2010
I (like hundreds of others) have had a call quality problem with the two Droid Incredibles I purchased for my wife and myself when they were released on April 30th. Verizon recognized that there was a problem and replaced both devices with ones manufactured about a month later (5/02) and the same issue with poor voice quality continued.
We love the device EXCEPT for the lack of ability to understand callers. So, I asked Verizon to extend our 30-day opt out to give them an opportunity to work out the issues with this device. I just received a call from Verizon customer service (which I could barely understand) and was told they would not extend the 30 day period and my option was to live with the poor sound quality or switch to another device. Verizon has no other devices that were interested in at this time so well be canceling these two lines (and one other) and returning to T-Mobile. T-Mobile may not have the best coverage, but they do have great customer service, unlike Verizon.
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Aug 7, 2010
Okay, so i quite fancy getting a speaker dock for my HTC Desire. For 2 functions really, the main one is charging, but also so i can use it to listen to music without my headphones. Now, most the decent docks appear to be geared towards the iPhone/iPod ( have been looking at them in electrical stores today) -and thus, where my HTC phone will sit there is obviously the huge wide iPod/iPhone connector which would fit into the base of the iphone - obviously with the hTC being a mini usb input, it wont fit. So my question is is there a small connector available somewhere that has the female ipod connection at one end and then the male mini usb the other so you can simply slip this on the male sticking out ipod connector at the base of these Speaker/CHarger docks and then put the HTC on top? know a lot of them do have AUX inputs which means yeah, i could connect it and listen through the speakers BUT, id like this to be a charging dock as well. Am i th ONLY person in the world who has a HTC that wants a Speaker/Charger Dock?? surely not?
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Jul 28, 2010
For the past couple weeks my phone has been acting very strange and has been getting pretty poor recpetion. I run BB.4 and P3Droid 1.0ghz and 3e baseband. I have tried .41 & .43 and did not get any better reception. Basically the issue is i get 3g for a while and all of a sudden i get 1x where i should have full 3g. If i shut my phone off and turn back on I then get 3g service back. I ultimately noticed it while in Chicago and i had terrible service when everyone else had great service. In Chi i went through all the basebands with no luck. Yesterday I restored back to rooted 2.1 by Pete and i still had a issue. So what i am looking for is there any settings i should look for that maybe off. I doubt its a common issue and i want to look at everything before calling to get it swapped out for a like new droid.
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Dec 24, 2009
This will calculate the standard 15% tip for a meal AND allows you to apply deductions for poor service! Poor service deductions include:
- Slow bringing the bill
- Dirty utensils/plates/cups
- Wrong meal
- Hair in food
Also includes options to increase the standard tip percentage. Available now in the Android Market. Search for Real Tipper.
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Sep 20, 2010
I have rooted and then updated to stock HTC (unbranded) froyo so I have HBOOT-0.92.0001. My phone keeps rebooting under load and it seems to be a hardware problem so I need to return it. Is there any easy way to return to the carriers official firmware so they don't refuse a warranty return?
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Sep 23, 2010
Last night i noticed a thin crack on my screen about an inch long. You cant feel the scratch on the outside. This morning the screen had gone really dull an cloudy and is basically fudged, you can hardly make anything out. I hav'nt dropped it so can only think there must have been some sort of pressure on it.
My question is what are my options?
I am about 5 months into my contract with vodafone and dont have insurance with them.
Would this be covered by the warranty?
My other option is obviously to pay for a repair if thats possible?
Or maybe claim it on my house insurance.
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Sep 15, 2010
since my desire is unlocked, the original warranty is void. is it still possible to get a third party warranty such as squaretrade? anybody have experience with them? are there any other warranty options for unlocked phones?
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Nov 22, 2010
I have an HTC Desire on a 3 year contract from Telus. I didn't buy the extended warranty, and was wondering whether my phone was covered by the HTC 2 year warranty, although I bought it on contract from Talus.
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Sep 6, 2010
I've not found anything yet on this, so excuse me if I didn't look in the right place I have the HTC Desire branded Orange France and I want to debrand it. This will kill the warranty, so... how can I backup the Orange configuration in case I need to do a restore to make a claim under warranty?
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Nov 11, 2010
When i m indoors, if I switch to GSM only mode, the reception is excellent. But when I m on WCDMA mode, then the reception drops alarmingly to near zero. At the same spot, a Nokia E51 shows near full strength signal. If I move towards the door, the reception improves. Does the desire have issues with indoor reception? Or is it just my handset?
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Nov 6, 2010
poor signal reception been fixed yet? I'm interested in buying either a new sim free desire, x10, or a blackberry bold 9700. Leaning more towards the desire, but the only thing holding me back is the poor reception problems people have been experiencing. I'm on orange, and based in the east midlands, UK. Not had bad reception in my area with other phones in the past, so if got the desire and did have problems, it would annoy me to say the least
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May 30, 2010
Since having the HTC desire I have noticed that my Vodafone reception is very poor. I am sure it has something to do with the phone because I never had the problem with Sonyerikson. Now overtime I have no network I have to turn off HTC desire completly and turn it back on to have network, which works.
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Jun 24, 2010
I was using Advanced Task Killer Free and found a running app called poor, unsure what it was so used ATKF to kill it but after checking a little while later it was running again, killed it again and again checking a few minutes it was running again. Becoming increasingly concerned I've now uninstalled every application (a number of them had updated) except ATKF and Google maps (which also updated recently) but it still seems to start itself.
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Jul 23, 2010
I use to own a palm pre before I switched to HTC EVO. I think the evo is a great phone but the two things I missed so much about my palm pre is the camera and the sound qualities.
The EVO is said to use 8MP for its camera but honestly the camera quality is nothing compare to the palm pre. Simply put, the camera and the sound output on the evo sucks.
You can clearly notice the difference between the pictures I took using the pre and the evo. The pre gives far better picture quality and also better sound output. I always enjoy plays my sounds or using pandora on my pre, but with the evo the different is the case. The sound quality with the evo is horrible even when plugged to good speakers.
I bearly take picture with the evo because I am used to good picture quality with my pre.
I have had the evo for less than two weeks and i am seriously thinking of returning it because of these two issues.
I really want to know, is this poor picture and poor sound qualities a thing with the evo in general or is it just with the particular evo that I got.
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Sep 4, 2010
I seem to have a poor signal alot of the time. 1 or 2 bars is not unusual in places my old phone used to have full signal strength. It went on roaming for some reason in the shopping centre today. It is always on H or nothing. My old phone used to drop onto edge and GPRS if it didn't get a H signal. And what about 3G? An all singing all dancing phone is no good if it cant perform its main function.
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Jul 4, 2010
I just received my HTC Desire on Orange, rooted and de-branded it. Works fine now, I'm on SW version 1.15 as otherwise, I get issues on Orange.
However, the color depth on my device is very poor, it looks like it only has 256 colours if that makes any sense? A bit like on the old PCs when you rebooted and your display graphics drivers weren't properly installed.
Is there any way I can reinstall display drivers on Android? I hope this isn't a hardware issue.
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Jul 17, 2010
I have added a few photos to my contacts but the resolution on both the thumbnail and contact picture while dialling is shocking! Can anyone suggest a way to improve them?
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Apr 29, 2010
I have never had any problems at home with either my trusty unlocked N95 or Orange Sony Ericsson T610 (remember them?) so I had no qualms over ordering a nice shiny (dark brown) HTC Desire.
3G coverage is a bit iffy in the area as I'm right on the border of an excellent to good area so I never expected to have super fast data over the air, but I have wifi locally for that anyway.
So you can imagine my disappointment when the first call with the mobile from home cut off quite suddenly. A retry to reconnect failed with a no service message and no signal strength. I then spent the next hour playing around with the settings turning off wifi, data, setting the phone to 3G only (no chance) and then GSM only.
When the phone was working and making a call the audio was not clean and very digital. There was also a chance that mid call you would be cut off for no reason. When it wasn't playing ball at all the signal strength varied from three bars down to zero without moving the phone. Sometimes upon initiating the call it came back immediately with no signal and cutting the call off. Picking the phone up from sitting on the side in sleep mode you were usually presented with a no service message.
Orange were excellent and immediately replaced the phone, a courier arriving at 6:15pm upon reporting the problem at 8:30am that morning. Unfortunately the replacement was exactly the same.
Even worse, my place of work is in a designated poor reception area. There are a number of us on Orange as it is the only network that can at a pinch be picked up inside. My Desire...no signal at all. Moving to a window seat got me two bars but the phone refused to connect or hold a call. The only time it did calling 150 sounded like I was listening to a recording of a Darlek. A Nokia 5300 on Orange alongside was nice and clear, with very good tone by comparison.
By chance another member of staff also had recently signed up with Orange on a Desire (500mins, unlim texts, 500Mb, free phone, 20). In a back to back test both phones were the same. We even tried swapping SIMs. Luckily for him he has no problems with reception when at home so is quite happy with the Desire.
Contacting Orange again I did not get much further. Talking to technical support they were not much help and suggested that they did not warrant the phone to work inside the building and as I could make a continuous call outside then they did not class the phone at fault. This included my problems at home in what is termed an excellent coverage area! When I pointed out that two other phones I owned did work in the very same location I was told that mobile designs differ and positions of antennas vary considerably.
Frustrated I decided the only course of action was to use my right to cancel within 7 days as it was apparent that I was not going to be able to resolve the issue. Even last night it performed perfectly for a couple of calls and then failed miserably an hour later.
As a gadget I was smitten. Even as I handed the package over to the Post Master today I was inwardly screaming �GIVE IT BACK!� Unfortunately I need to be able to make calls on it when I want, not when it wants.
I have only seen a couple of other members note a similar problem on these forums but I have noticed a large number of Nexus problems that sound very similar. I would be interested to hear if anyone else has experienced this or do you all live in 5/5 coverage areas?
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Oct 27, 2010
I experience poor sound quality after my pairing my htc desire phone via bluetooth with my parrot ck3100 handsfree device. The handsfree set is connected to my car stereo, and I need almost to turn up to full volume to be able to listen to the person on the side of the line. This problem doesnt occur with other cell phones i've tried, like nokia and samsung. I actually hear the person absolutely clearly with other cell phones. So this has to be some compatibility issue with my htc desire, or there might be some setting which can resolve this problem?
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Aug 10, 2010
Can anyone recommend a good car charger?
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May 25, 2010
Just found my tomtom mains / usb charger that I bought in NZ.. Comes with US, UK, AUS/NZ & Euro plugs and cost me ?15.00. Spec is: output 5v - 1.0A I presume this should work as it's the same out out as the HTC. You would need a USB / Micro SB cable. Would this work OK on the Desire? I hate to damage my new 'toy'
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Nov 25, 2010
I have a Kensington PowerBolt Micro Car Charger that supplies 2.1 Amps for iPad and it also works with iPod OK (the iPod draws less amps I assume). I need a charger in the car to supply enough power to use with HTC Desire with Google Navigator. Would it be safe to use with my HTC Desire in the car if I changed the USB-iPod lead for the USB-microUSB lead. Will the Desire only take as many amps as it wants or will I fry it!
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Nov 23, 2010
I have been using my phone for about 4 months now and I knew it was going to happen as it is so poorly built, the charger port has broken!
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Aug 24, 2010
I have recently bought a spare charger off e-bay, it isn't a htc branded one but just a cheapo Micro USB charger. When I plug this one in, I get an icon for car mode in the top left hand. I don't get this on any other charger I use (USB, Mains or car). What does this mean and how can you change your settings for this mode and why doesn't it show on the other chargers.
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Aug 3, 2010
Found this on my travels - anyone tried it ?
Brodit Active Holder, Tilt Swivel, car charger for HTC Desire 512141 Cradle Mount, Desire
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May 13, 2010
I need to get a couple of things for my desire to make my life a little easier and wondered if you kind people would point me in the right direction. I need to get (as cheap as poss) A spare charger for work And A spare battery. I'm not sure where to look and what to go for without electrocuting myself or as tempting as it sounds burning my works building down.
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Aug 6, 2010
I know there are a few on the market but most aren't made to accommodate my FlexiShield or other cases for that matter.
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Aug 18, 2010
Ive been given a usb 12 volt charger to use with my desire which works whereas the official 1 doesnt (due to my car being french), question is on the official 1 it says input is 10 - 30 v 0.8A output 5v 1A and the 1 ive been given has input at 12 ~ 24 vdc output 5v dc 1A. would the 1 i have been given charge the phone ok
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