Sprint HTC Hero :: Software Update - Lag And Boosts Performance Overall?
Sep 22, 2010
So apparently there is a new software update out that fixes the lag and boosts performance overall. I'm willing to bet that just like the last .6 update, this will probably break root.
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Feb 20, 2010
Motorola CLIQ Over-the-Air Update
[Retail Partner Sales - T-Mobile Employees and Authorized Dealers]
February 19 Update
The over-the-air update for the Motorola CLIQ has been delayed to the week of February 22. An updated article will be available once a date has been determined.
On February 18, Motorola will begin sending over-the-air (OTA) software updates to Motorola CLIQ customers. The software update will improve device performance and resolve several known issues.
Improved Performance:
Improved battery life
Improved software performance and stability
Improved widget response
Decreased Force Close error messages
New Manage SIM Card application
Support of .WMA and .WAV media files
Removal of the imeem mobile application
Known Issues Resolved:
Accessories & Bluetooth
Error: 'Unable to pair' or 'Unable to connect to device'
Call functions
Can activate other functions while listening to visual voicemail
Call not ended by pressing the End key
Speakerphone turns on unexpectedly when answer incoming call
Plays ringtone or vibrates while on an active call
Unable to answer incoming call using �Slide to answer� feature
Accidentally opens Dialer or makes outbound while holding device
Device hardware (battery, keys, power, screen)
Battery indicator may not display accurate battery power
Call not eded by pressing the End key
Touch screen issues
Cannot answer incoming call using the Slide to answer feature
Incorrect keys registered using on-screen keyboard
Touch display appears to have �dead spots� that are unresponsive
Accidentally selects item when trying to flick through screens or menus
Messaging
Wrong message deleted
Phone may reset when turning Wi-Fi off in area with no Wi-Fi coverage
Customers can manually download the OTA on demand by going to Settings > About Phone > System Updates. Customers do not need to wait for a notification message to download.
Action Steps
Be aware of the fixes and enhancements included in the Motorola CLIQ update.
If customers are experiencing any Known Issue that will be resolved by the software update:
Do not file a handset exchange
Advise customers that the issue will be resolved by a software update on February 18.
Important Rebate Changes
[Retail Partner Sales - T-Mobile Employees and Authorized Dealers]
Customers eligible for rebates as part of new activations or upgrades must be advised they will receive their rebates in the form of a prepaid Visa card.
When customers take advantage of our new Early Upgrade or Early Upgrade Plus options, they are not eligible for upgrade rebate cards. These new upgrade options allow customers to take advantage of upgrades sooner and provide an instant discount, instead of having to wait for rebate cards.
To be eligible for an upgrade rebate card, customers must meet upgrade eligibility requirements.
Current, 1-year contracts: 11 or more active months since last discounted handset purchase.
Current, 2-year contracts: 22 or more active months since last discounted handset purchase.
Rebates on eligible purchases require contract extensions and a $9.99 or higher Data/Messaging feature.
Valid only on FlexPay plans with 1 or 2-year contracts.
Not valid for Even More Plus plans.
Active Months: The number of months in which the account has been in good standing and during which service has not been suspended.
Action Steps
Inform customers that Early Upgrade and Early Upgrade Plus are not eligible for upgrade rebate cards.
Advise customers eligible for rebates that they will receive their rebates in the form of a prepaid Visa card.
"With the purchase of your new handset, you can submit a rebate form to receive your rebate. The rebate will be in the form of a prepaid Visa card that can be used anywhere Visa is accepted. See the rebate form for additional details."
Trackball Replacement Program
[Retail Partner Sales - T-Mobile Employees and Authorized Dealers]
On February 24, T-Mobile will launch a Trackball Replacement program for BlackBerry Pearl 8100/8120 and BlackBerry Curve 8320 customers that are having trackball issues. This program will be available in T-Mobile retail stores only at this time.
Action Step
Refer customers to a T-Mobile retail store after February 24 for further assistance if they come in to your location looking to complete a trackball replacement.
First Connect for Dealers
[Retail Partner Sales]
First Connect for Dealers is an exciting class designed to help on-board and prepare Retail Partners to successfully sell T-Mobile products and services and provide differentiated customer experiences. This four hour class is conducted via the T-Mobile Live Virtual Classroom and covers the following:
Welcome to T-Mobile
Who is T-Mobile?
PCC
Differentiated Handsets
Differentiated Rate Plans
Service Excellence / Selling Skills
Tools and Resources
Customer On-Boarding
The attached flyer contains dates and times for these calls as well as registration details. ADRs should educate their locations about these calls and encourage them to attend.
To successfully be able to attend the training sessions, Retail Partners should have the following:
Computers with high speed Internet connections
The ability to play and hear video segments on the computer using speakers or headset
The use of a fully charged mobile phone to hear the audio portion of the conference call
Printer access to print Participant Workbook.
Action Steps
Share the attached flyer with your locations and encourage them to attend one of the scheduled calls.
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Feb 28, 2010
Just curious about Android OS Auto-Rotation system, and how it matches up to competitors. Before anything I am NOT complaining, just a thought.
So everyone has seen how the Auto-Rotation is on iPhone, Palm Pre' and Android handsets, and I was curious... shouldnt Android phones be able to do this task just as smooth as iPhone and Palm Pre'? Bringing this to my thought was the app "Floating Image". The Auto-Rotation on the app is amazing, and that just shows me, and makes me wonder, why cant all the other apps have the AR as smooth as this? (Even the keyboard). The slow delaying fade away is kind of a drawback (to an extent) know that Im 100% Android is capable of doing over and beyond that.
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Apr 21, 2010
I've read a few "pre-reviews" of 2.1 and have yet to see any comments on better performance as it relates to syncing w/ Exchange Servers.Can anyone who has 2.1 loaded, that also uses an Exchange Server, comment on performance? I know that with 1.5, even though the settings are dictating the phone to sync upon arrival, there are times where it hasn't synced for more than a day.Just curious to see if this has been improved.
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Jul 26, 2010
Anyone buy it? How well does it run on our little hero?
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Apr 6, 2010
What should the settings be to get the max performance.
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Oct 26, 2010
I'm rooted running CM6, have been for awhile. I was just recently installing last.fm and I guess I pressed something that caused my phone to slow way down, pretty much froze up, so I rebooted it. It booted all the way up and then rebooted itself again and now it won't go passed the white htc screen.
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Oct 7, 2009
I have seen some threads and articles on a few sites talking about the advantages of a better than stock mSD card for the Hero having a drastic effect on its performance. I have see others stating that a Class 4 or even Class 6 card on the Euro HTC Hero has improved performance by 400%. Now while I know "400%" is a little out there and even sounds exaggerated, I am curious what this group of people has seen or heard. Does a better MicroSD card improve overall performance?
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Mar 19, 2010
I'm hoping to get a little insight here from the members of the community that have devices that are not rooted, or from members that have experience prior to their rooting. Before I go into my questioning, I do want to preface this by stating that I have considered rooting my phone in the past, and have even tried (but failed) using the PreKitchen. Since then, I have made a definite decision that I will not be rooting my device. I have done TONS of research and reading on the topic, have asked and have had answered a lot of questions, and I've just decided that I do not want to do it. Yes, I understand the pros of doing it, I just choose not to. That being said, I would respectfully ask that those who take the time to respond to this post, please don't suggest rooting.
Ok, so I've owned the Hero since October, and for the most part, it has performed only marginally. The quirks, odditys and under performance issues I have experienced are nothing different from what has been talked about on this board, or others. Some issues, however, have been persistently bad, even after the "typical" troubleshooting methods have been used. Additionally, some of the things I've seen my device do haven't been talked about, or at least not in great detail, by many people. Some of the issues that I am experiencing, I am hoping that 2.1 will cure, however, I've come to a breaking point where I don't want to wait it out for the upgrade to finally release, only to find out that it didn't help. I've talked to Sprint Advanced Tech Support a few times and they seem to believe that it's a faulty device. Whether or not that is their response because they are stumped, or if the device actually IS faulty is what I'm hoping to figure out. They have agreed to send a replacement device to me, so I'm trying to get a feel for what to expect. Below are some of the issues I'm experiencing:
1. Wifi will not stay connected 85% of the time, despite a strong signal.
2. Apps take quite a bit of time to respond. The phone, however, does not seem to lag all that much. Screens respond pretty quickly and swiping is pretty smooth. Apps just take quite a bit of time to open/respond, even if still in "running" mode in the background.
3. Browser and other data requesting apps take quite a bit of time to get data, despite a strong EVDO signal or strong Wifi signal.
4. The phone's antenna seems to be weak. I can barely get a signal in my office (a one story building, sitting close to a window) and I'm in a heavily populated city. I've never had a hard time getting any less than 3 bars on any other Sprint phone in this location. Additionally, in areas where reception should be strong, I've found my phone switching between 1x and EVDO for data, and Roaming for voice.
There are other miscellaneous issues as well. I also want to stress that all of the typical troubleshooting methods have been done. I hard reset the phone last week and cleaned house, and am still seeing these issues. Prior to hard resetting, I had around 25-30 MB of free space on the phone. After the hard reset, I'm around 75 MB of free space, so that doesn't seem to be an issue. Text messages are cleared off the phone as they come in and program caches are cleared out daily. As for the signal issues, that's something I can't figure out, and neither can Sprint Tech Support, which is why I'm getting the replacement. My questions to the community are these:
1. I know that some of the issues I have listed are common among Hero users, however, does troubleshooting (clearing caches, texts, etc) solve the issues, or do they persist?
2. Has anyone had signal/data speed issues?
3. For people who have had replacement devices for issues similar to these, did the new device work better, or is this just a function of the device? One of the main reasons I ask these questions is because if this is going to continue to be an issue from device to device, there is no need to waste time continually swapping phones. I think at that point, I'll just have to wait for 2.1, hope it resolves the issues, and if not, cross that bridge at that time. I've expressed concern to the Sprint reps about receiving a refurb device. They had stated that it isn't up to them what gets shipped, however, they did advise that if a refurb was shipped, to send it back and go to a repair center to return it (in hopes that they have new phones on hand). I'm truly hoping that this is an issue with my device and not the Hero itself.
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Feb 3, 2010
Gumbo custom kernel is the best thing to happen to my hero since flashing Fresh. It has virtually eliminated all lag and my battery doesn't seem to be suffering. Check it out and try for yourself!
forum.xda-developers.com/showthread.php?t=625940
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Apr 28, 2010
Please Post all Sprint Hero update rumors here. This not to be confused with the " Official 2.1 Thread. I would also sugest to our ever so patient moderators to move any post of this nature to this thread. Let's clean up the forum and when the update is out out we can get rid of all this with one flush.
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Apr 12, 2010
I searched up Android 2.1 on Google and I Found a website with Sprint Hero - 2.1 leaked! "Website: Sprint HTC Hero Android 2.1 Upgrade Leaked" Rumors have been flying around the web about Spring releasing an official Android 2.1 upgrade for their HTC Hero mobile phone.The dates for the Android 2.1 upgrade for the Spring HTC Hero have been speculated to be either on April 29th, and others simply by the end of April.But according to BlogsDNA.com, hackers at XDA Developers forum have leaked a Sprint HTC Hero test ROM marked:
RUU_Hero_C_Sprint_2.20.651.1_signed_test The stands for Radio Unit Update, and is a common package that HTC phones of all kinds use, from Windows Mobile Phones to Android Roms.Without a doubt, the remaining days in the month of April building up to be full of high profile mobile phone announcements.Expected this month (April) are the HTC Incredible and Nexus One at Verizon, and now this, the Sprint HTC Hero Android 2.1 upgrade.
Rumors were also spreading about a possible iPhone / Verizon deal being announced.We ve already had the iPhone OS 4.0 announcement.And of course, I would be remiss to leave out the iPad announcement from Apple.
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Jan 5, 2010
i was disappointed that the boot speed of the android emulator was more slower than my peer. of course, the spec was identical, his os was Win7 but my os was XPSP2.how can it be possible?is there any one who knows the way boosts the speed of android emulator?
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Dec 2, 2009
I went through all the troubleshooting steps in the "Update Available From Sprint" thread, making sure I was on v1.29.651.1, yada yada. Worked on this for a week and a half. Spoke with Sprint, spoke with HTC, no luck. Going to firmware update always reported NO UPDATE AVAILABLE.
Took the phone back to Best Buy and demanded an exchange. After receiving the new phone, went to try to firmware update, it showed that one was available. I asked for my old battery back since it was charged fully so that I could do the update. Put my old battery back in, went to update, NO UPDATE AVAILABLE!
Turns out it was my battery? Put the new one back in and the update was successful. I had scoured the net before but did not notice anyone with this particular issue. I
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Sep 25, 2010
Well recently I rooted my phone and flashed the cSrOm(crunchysoft rom) and iv'e been wondering how do you update the phone firmware like at the moment before I flashed I was running android 2.1 can I like install 2.2 when its available using the PC and htc sync
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Dec 28, 2009
Can anyone confirm or deny whether or not the MR update is coming pre-loaded on the new Hero's? Like if you bought you're Hero in the last few weeks and whether or not you had to do the MR update after you got it?
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Apr 27, 2010
I had been using Fresh Rom 2.0d by flipz since last night, and got everything setup, last night I had trouble updating the Profile and PRL so this morning I tried it again and succeeded the PRL update, unfortunately right after the PRL update the Sprint Network never came back. I can ROAM when I switch off Sprint Only but no Sprint Network.What can I do to resolve the issue? Tried resetting the phone to no help, pulled the battery and reset, also attempted to update PRL and Profile again but without Service it won't do either.
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Nov 19, 2010
Bad performance has plaqued my phone since I updated it with 2.2. It's like it has the desire software on the legends hardware. Gets very sluggish after 1 hour of being turned on.
Not that much running either. Anyone else had problems?
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Mar 26, 2010
I have Fresh 1.1 with Gumbo. How do I update my fresh to 2.0c? Do I just drag the file to root then flash it in recovery without doing anything else? And after I am done doing that, do I have to install a newer version of gumbo or will it still be there?
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Oct 14, 2009
Did anyone else receive an update from Sprint today on their phone? Anyone know what it updated?
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Apr 10, 2010
Download RELEASE: JIT For Samsung Moment in an Update ZIP
Primer: Read this about Dalvik VM Dalvik virtual machine - Wikipedia, the free encyclopedia
Read this to: Google Groups post about JIT compiler for Dalvik VM from Android-Platform Dalvik JIT Compiler - android-platform | Google Groups
Just-in-time compilation - Wikipedia, the free encyclopedia
Long story short: JIT make your Samsung moment 2-3 times faster when running non native programs people reported to fix stability problem: please disable live wallpaper and remove custom launcher. You will need joey's recovery to apply. You need to restart the phone 4 times.
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Jun 30, 2010
Stock HTC Hero running 2.1 now will not update PRL, any thoughts?
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May 25, 2010
My phone was lagging when I would make a call, last night I was playing with it and I updated my profile. So far my phone makes calls a lot better, not much of a lag. Menu>Settings>About Phone>System Updates> Update Profile
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Jul 13, 2010
Can i root the phone even though i installed the ota update? like could i reflash the .5 2.1 update if i could download it somewhere
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May 8, 2010
So I just flashed the new Damage Control ROM (2.08) on my Sprint HTC Hero, and I wanted to flash the .zip file for live wallpapers.....how do I do this? Am I supposed to rename it as update.zip or something and put it on my sd card? and then what...?
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Jul 27, 2010
All of a sudden, the weather on my home screen w/ htc scene/rosie display wont automatically update, i have to click it, then refresh it for it to update, & when i go to the settings, & check the automatic updates it doesn't stay checked, b/c when i go back to settings, its unchecked, & i can check it again, back out, & go back, & its unchecked again.
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Jun 19, 2010
Update your PRL it is at 60666
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Jun 9, 2010
Atrack Dog doesn't work too well in 2.1. I have 2.1 and the OTA patch for it. What is the best app updater now in 2.1? I like staying on top of the versions for the applications in my hero. What are you guys using.
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Jul 2, 2010
After losing root due to F'ed up rom flash, I can still boot into recovery mode (clockworkmod) which is annoying as its like I'm half rooted. So I came across the "one click" hero/evo root method, unrevoked, and that told me I was rooted though I am not. I am kinda ocd and am extremely annoyed by this whole half rooted none of the benefits and all of the shortcomings deal (loss of warranty, back to slow stock 2.1, ect). Thought about taking it to a Sprint store and have them reflash the 2.1 Ruu but was told over the phone that it is impossible to do this. Lastly, I decided it was time to update the software to the dreaded, root-breaker .6 version. So I download the update and go to install it, installation fails and leaves me staring at my clockwork recovery screen, not what I expected. I'm assuming it failed because of my phones unique situation.
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Nov 25, 2010
Is there a way to rid/delete this Sprint VVM mandatory update message/icon that DOESNT WORK, thats in my status bar?
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